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3184 Employees courses delivered Online

Bookkeeping & Payroll Management Diploma

By iStudy UK

Did you realise that each business, by law, needs to keep books? Additionally, it is a legal prerequisite to issue sales invoices and keep accounts records for at least six years, so it is basic that organisations have an adequate and reasonable accounting framework set up. That is the reason there is an interest for qualified bookkeepers, and when you study with John's Academy, you will think that it's less demanding to land a position since you will have a perceived qualification on your CV. In this course, you will have a closer look at the role of a bookkeeper and the importance of that role in the business accounting process. You will then examine different types of business documents and reasons for record retention, filing and security. The terms Assets, Liabilities, Capital, Income and Expenditure will also be explained. In addition to this, we will also carry out some calculations using the Accounting Equation. Course Highlights Bookkeeping & Payroll Management Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Bookkeeping & Payroll Management Diploma into 27 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Bookkeeping & Payroll Management Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Bookkeeping & Payroll Management Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Bookkeeping & Payroll Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Bookkeeping Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Managing Payroll What Is Payroll? FREE 01:00:00 Principles Of Payroll Systems FREE 01:00:00 Confidentiality And Security Of Information 00:30:00 Effective Payroll Processing 01:00:00 Increasing Payroll Efficiency 01:00:00 Risk Management in Payroll 00:30:00 Time Management 00:30:00 Personnel Filing 01:00:00 When Workers Leave Employment 01:00:00 Hiring Employees 01:00:00 Paye and Payroll for Employers 01:00:00 Tell HMRC about a New Employee 01:00:00 Net And Gross Pay 01:00:00 Statutory Sick Pay 00:30:00 Minimum Wage for Different types of Work 01:00:00 Mock Exam Mock Exam- Book Keeping & Payroll Management Diploma 00:20:00 Final Exam Final Exam- Book Keeping & Payroll Management Diploma 00:20:00

Bookkeeping & Payroll Management Diploma
Delivered Online On Demand24 hours
£25

Customer Management Training

4.7(26)

By Academy for Health and Fitness

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Customer Management Training
Delivered Online On Demand1 hour
£12

Concierge Training Course

By Compete High

🎩 Welcome to the Ultimate Concierge Training Course! 🎩 Are you ready to unlock the secrets to becoming a top-notch concierge? Look no further! Our comprehensive Concierge Training Course is designed to equip you with the skills, knowledge, and expertise needed to excel in the dynamic world of hospitality and customer service.   🌟 Why Choose Our Concierge Training Course? 🌟 Imagine being the go-to person for all guest needs, whether it's booking reservations, arranging transportation, or providing insider tips on local attractions. With our course, you'll learn the art of anticipating and fulfilling every guest's desires with finesse and professionalism. Here's what sets our course apart: Expert Guidance: Learn from industry experts who have years of experience in the hospitality sector. Our instructors are dedicated to providing you with practical insights and real-world examples that will prepare you for success. Comprehensive Curriculum: Our course covers everything from communication skills and problem-solving techniques to cultural awareness and time management. You'll graduate with a well-rounded skill set that will impress employers and guests alike. Interactive Learning: Engage in hands-on activities, case studies, and role-playing exercises that simulate real-life scenarios. This interactive approach ensures that you not only understand the concepts but also know how to apply them effectively in the field. Flexible Learning Options: Whether you prefer to study at your own pace or participate in live online sessions, our flexible learning options make it easy to fit your training around your busy schedule. Certification: Upon completion of the course, you'll receive a prestigious certification that demonstrates your expertise as a professional concierge. This credential will open doors to exciting career opportunities in hotels, resorts, luxury residences, and more.   👩‍💼 Who is this for? 👨‍💼 Our Concierge Training Course is perfect for anyone looking to break into the hospitality industry or advance their career in guest services. Whether you're a recent graduate, a career changer, or a seasoned professional seeking to enhance your skills, this course is for you! If you have a passion for providing exceptional service, a knack for problem-solving, and a friendly demeanor, then you have what it takes to thrive as a concierge.   🚀 Career Path 🚀 Upon completing our Concierge Training Course, you'll be ready to embark on a rewarding career path in the hospitality industry. Here are just a few of the exciting job opportunities that await you: Hotel Concierge: As a hotel concierge, you'll be the face of the establishment, providing personalized assistance to guests and ensuring that their stay is unforgettable. Residential Concierge: In this role, you'll cater to the needs of residents in upscale apartment buildings or condominiums, offering a range of services from package delivery to event planning. Corporate Concierge: Work for companies that offer concierge services as a perk for their employees, helping them with tasks such as travel arrangements, event planning, and errand running. Virtual Concierge: With the rise of remote work and virtual assistants, there's a growing demand for concierge services that can be delivered online or over the phone. Don't wait any longer to pursue your dreams of becoming a top-tier concierge. Enroll in our Concierge Training Course today and take the first step towards a rewarding and fulfilling career in hospitality!   🔍 Frequently Asked Questions (FAQ) 🔍 What is a Concierge? A concierge is a hospitality professional who serves as a personal assistant to guests, residents, or clients, providing a wide range of services to enhance their experience. This may include making reservations, arranging transportation, coordinating activities, and offering recommendations for local attractions and services. Why is Concierge Training Important? Concierge training is essential for developing the skills and knowledge needed to excel in the role of a concierge. From effective communication and customer service techniques to problem-solving and time management skills, training prepares individuals to meet the diverse needs of guests and clients in a fast-paced environment. Who Can Benefit from Concierge Training? Anyone interested in pursuing a career in the hospitality industry, particularly in guest services, can benefit from concierge training. Whether you're a recent graduate, a career changer, or an experienced professional seeking to advance your skills, our training course is designed to cater to individuals at all stages of their career journey. What Will I Learn in the Concierge Training Course? While the specific curriculum may vary depending on the course provider, typical topics covered in concierge training include customer service principles, communication techniques, problem-solving strategies, cultural awareness, time management, and industry best practices. Students can expect to gain practical skills and knowledge that are directly applicable to the role of a concierge. How Long Does the Training Course Take to Complete? The duration of a concierge training course can vary depending on factors such as the course format (e.g., full-time, part-time, online) and the depth of the curriculum. Some courses may be completed in a matter of weeks, while others may span several months. It's important to check the specific details of the course you're interested in to determine the time commitment required. Is Certification Included in the Course? Many concierge training courses offer a certification upon successful completion. This certification serves as a credential that validates your expertise and can enhance your credibility as a professional concierge. Be sure to inquire about certification options when researching training programs. What Career Opportunities are Available After Completing the Course? Graduates of a concierge training course may pursue various career opportunities in the hospitality industry, including roles as hotel concierges, residential concierges, corporate concierges, and virtual concierges. These roles typically involve providing personalized assistance and exceptional service to guests, residents, or clients in a variety of settings. Course Curriculum Module 1_ Introduction to Concierge Services. Introduction to Concierge Services. 00:00 Module 2_ Customer Service Skills for Concierges. Customer Service Skills for Concierges. 00:00 Module 3_ Building Relationships with Clients. Building Relationships with Clients. 00:00 Module 4_ Hotel and Resort Operations. Hotel and Resort Operations. 00:00 Module 5_ Transportation and Travel Arrangements. Transportation and Travel Arrangements. 00:00

Concierge Training Course
Delivered Online On Demand5 hours
£25

Safe Handling of Medicines Level 2

By Compete High

🎓 Unlock Your Potential with Safe Handling of Medicines Level 2 Course! 🎓 Are you ready to take your career in healthcare to the next level? Look no further! Our comprehensive Safe Handling of Medicines Level 2 course is designed to equip you with the essential knowledge and skills needed to ensure the safe and effective handling of medications in various healthcare settings. Whether you're just starting out in your healthcare career or looking to enhance your existing skills, this course is your gateway to success!   🔍 Why Choose Safe Handling of Medicines Level 2 Course? Safety First: In the healthcare sector, the safe handling of medicines is of paramount importance. Our course provides you with a thorough understanding of best practices and guidelines to minimize risks associated with medication handling, ensuring the safety of both patients and healthcare professionals. Legal Compliance: Stay up-to-date with the latest regulations and legislation governing the handling of medicines. Our course covers key legal requirements, empowering you to work confidently within the boundaries of the law. Enhanced Skills: Gain practical skills and techniques necessary for the safe administration, storage, and disposal of medications. From proper dosage calculations to understanding medication labels, you'll develop a comprehensive skill set that's highly valued in the healthcare industry. Professional Development: Stand out from the crowd and boost your professional credentials with a recognized qualification in safe handling of medicines. Our Level 2 certification demonstrates your commitment to excellence and dedication to delivering high-quality patient care. Career Advancement: Whether you're aiming for a promotion or seeking new job opportunities, completing our Safe Handling of Medicines Level 2 course can open doors to a wide range of career prospects within healthcare institutions, pharmacies, nursing homes, and more.   👩‍️ Who is this for? 👨‍️ Aspiring Healthcare Professionals: Nurses, care assistants, pharmacists, and pharmacy technicians looking to expand their knowledge and skills in medication management. Current Healthcare Workers: Individuals already working in healthcare settings who want to refresh their understanding of safe medication practices and stay compliant with industry standards. Healthcare Students: Students pursuing degrees or certifications in healthcare-related fields who want to gain a competitive edge in the job market.   🚀 Career Path 🛤️ Completing the Safe Handling of Medicines Level 2 course can pave the way for exciting career opportunities, including: Medication Technician: Assist pharmacists with medication dispensing and administration in hospitals, clinics, or long-term care facilities. Nurse: Work in various healthcare settings, administering medications and providing patient education on safe medication use. Pharmacy Assistant: Support pharmacists in dispensing prescriptions, managing inventory, and providing customer service in retail or hospital pharmacies. Healthcare Assistant: Help patients with medication management, ensuring they take their medications safely and as prescribed. Care Coordinator: Coordinate medication schedules and assist with medication management for patients receiving home care services. Don't miss out on this opportunity to take your career to new heights! Enroll in our Safe Handling of Medicines Level 2 course today and unlock a world of possibilities in the healthcare industry. Start your journey towards success now! 🌟 FAQs 1. What is the duration of the Safe Handling of Medicines Level 2 course? The duration of the course can vary depending on the learning format and the institution offering it. Typically, it ranges from a few weeks to several months. Some courses may offer flexible scheduling options to accommodate students' diverse needs. 2. Is there an exam at the end of the course? Yes, most Safe Handling of Medicines Level 2 courses include an assessment component to evaluate students' understanding of the material covered. This assessment may take the form of written exams, practical demonstrations, or a combination of both. 3. Can I take the course online? Many institutions offer Safe Handling of Medicines Level 2 courses in an online format, allowing students to study at their own pace and from the comfort of their own home. Online courses often include interactive modules, multimedia resources, and virtual simulations to enhance the learning experience. 4. Will I receive a certificate upon completion of the course? Yes, successful completion of the Safe Handling of Medicines Level 2 course typically results in the awarding of a certificate or qualification recognized by relevant industry bodies and employers. This certificate serves as formal documentation of your proficiency in safe medication handling practices. 5. Are there any prerequisites for enrolling in the course? While specific prerequisites may vary depending on the institution, most Safe Handling of Medicines Level 2 courses are open to individuals with a basic understanding of healthcare concepts and terminology. Some courses may require students to have completed a Level 1 course or have relevant work experience in the healthcare field. 6. How will this course benefit my career? Completing the Safe Handling of Medicines Level 2 course can enhance your career prospects in the healthcare industry by providing you with the knowledge and skills needed to ensure the safe and effective handling of medications. This qualification can open doors to a wide range of job opportunities in hospitals, clinics, pharmacies, and other healthcare settings. 7. Is financial aid available for this course? Many institutions offer financial aid options, such as scholarships, grants, or tuition assistance programs, to help students cover the cost of their education. Additionally, some employers may offer reimbursement or sponsorship opportunities for employees seeking to further their education in relevant fields such as healthcare. It's recommended to inquire with the institution or employer about available financial aid options. Course Curriculum Module 1_ The Importance of Safe Handling of Medicines The Importance of Safe Handling of Medicines 00:00 Module 2_ Proper Handling and Storage of Medications Proper Handling and Storage of Medications 00:00 Module 3_ Medication Reconciliation and Administratioin Records Medication Reconciliation and Administratioin Records 00:00 Module 4_ Patient Education and Adverse Drug Reaction Patient Education and Adverse Drug Reaction 00:00 Module 5_ Medicine Disposal Medicine Disposal 00:00

Safe Handling of Medicines Level 2
Delivered Online On Demand5 hours
£25

Dog Health Care

4.5(3)

By Studyhub UK

Overview In the heart of every dog lover lies the desire to ensure their furry friend leads a healthy and vibrant life. The 'Dog Health Care' course is meticulously crafted to guide you through the essentials of canine well-being. This course covers everything from the basics of cleanliness to the intricacies of a balanced diet. Furthermore, with the ever-evolving world of pet care, understanding the significance of regular check-ups and vaccinations becomes paramount. By delving into this course, you're not just learning; you're embracing a commitment to the health and happiness of your beloved pet. Transitioning to the dietary needs of dogs, it's crucial to recognise that not all foods are created equal. The course sheds light on the pivotal role of a well-balanced diet, ensuring your dog gets the right nutrients in the right amounts. Moreover, the curriculum touches upon the sensitive topic of neutering, providing a comprehensive view on its benefits and considerations. In a world teeming with information, finding reliable and actionable insights on dog health can be a challenge. This course stands as a beacon for all dog owners, ensuring they're equipped with the knowledge to make informed decisions for their pets. Learning Outcomes: After completion of our Dog Health Care course, learners will be able to: Understanding the essentials of maintaining dog hygiene and the importance of cleanliness. Recognising the significance of regular veterinary check-ups and their role in early detection of potential health issues. Gaining insights into the world of dog vaccinations and their role in preventing diseases. Developing an understanding of the dietary needs of dogs and the importance of a balanced diet. Learning about the specific food and nutrition requirements for different breeds and life stages of dogs. Understanding the benefits and considerations of neutering a dog. Equipping oneself with the knowledge to make informed decisions regarding the overall health and well-being of their dog. Why buy this Dog Health Care? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Dog Health Care there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Dog Health Care course is ideal for Dog owners seeking to enhance their knowledge on canine health and well-being. Aspiring veterinarians or vet technicians looking to broaden their understanding of dog health. Dog trainers aiming to provide holistic training, encompassing both physical and dietary needs. Pet shop owners or employees wishing to offer informed advice to customers. Anyone with a passion for dogs and a desire to ensure their optimal health. Prerequisites This Dog Health Care does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dog Health Care was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Veterinary Nurse: Average salary range in the UK: £18,000 - £22,000 Annually Dog Trainer: Average salary range in the UK: £15,000 - £30,000 Annually Pet Nutritionist: Average salary range in the UK: £20,000 - £35,000 Annually Animal Welfare Officer: Average salary range in the UK: £20,000 - £27,000 Annually Pet Shop Manager: Average salary range in the UK: £18,000 - £25,000 Annually Dog Groomer: Average salary range in the UK: £15,000 - £25,000 Annually (Note: The salary ranges provided are average estimates and can vary based on experience, location, and other factors.) Course Curriculum Module 01: Keeping Your Dog Healthy and Clean Keeping Your Dog Healthy and Clean 00:08:00 Module 02: Importance of Regular Check-up Importance of Regular Check-up 00:10:00 Module 03: Dog Vaccination Dog Vaccination 00:12:00 Module 04: Food Habit and Healthy Diet Food Habit and Healthy Diet 00:10:00 Module 05: Food and Nutrition Requirements for Dogs Food and Nutrition Requirements for Dogs 00:13:00 Module 06: Neutering Your Dog Neutering Your Dog 00:07:00

Dog Health Care
Delivered Online On Demand1 hour
£10.99

Complete Customer Service and Communication Skills at QLS Level 3

4.5(3)

By Studyhub UK

Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Complete Customer Service and Communication Skills at QLS Level 3
Delivered Online On Demand2 hours 38 minutes
£10.99

Brow Lamination Course

By Training Tale

Everyone wants to try brow lamination, which is a new popular treatment. Brow Lamination originated in Moscow and was brought to the UK. The treatment's goal is to achieve fuller, thicker, but still natural-looking brows. This treatment is ideal for clients who prefer the soft brow look but want their brows to appear well groomed, tidy, and fierce. The treatment will take up to 30 minutes to complete, with results lasting up to 2 months. This treatment works well with brow shaping and brow tinting, allowing you to offer a complete brow treatment to your clients. This Brow Lamination course will teach you how to effectively perform the popular brow lamination treatment on your clients. If you want to work as a makeup artist or makeup professional or learn more skills on brow lamination but aren't sure where to begin, this Brow Lamination course will provide you with a solid foundation to become a confident makeup artist or makeup professional and develop more advanced skills on brow lamination. Through this Brow Lamination course you will learn how to create perfectly styled brows. This Brow Lamination course will provide you with a competitive advantage in your career, allowing you to stand out from other applicants and employees. Our experts have designed this Brow Lamination course to help you learn fast and efficiently, at your own speed and convenience. Enrol now and start learning. Learning Outcomes After completing the Brow Lamination course, the learner will be able to - Gain a solid understanding of Brow Lamination Understand different products. Know how to maintain Hygiene, health and safety. Know how to do sterilisation. Understand professional ethics. Understand Anatomy and physiology. Know waxing and brow lamination steps. Know treatable non-medical conditions. Know how to do aftercare. ***Courses including with Brow Lamination Bundle Course*** Course 01: Level 2 Award In Provide Threading Course 02: Waxing and Hair Removal ***Benefits of Brow Lamination Course*** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Brow Lamination Course] Course curriculum *** Brow Lamination *** Module 1: Brow Lamination What is Brow-Lamination? Brow Lamination Kit Lamination Instructions Lamination benefits Potential Risks and Side effects Module 2: Essential Knowledge Health & Safety Anatomy and Physiology Skin diseases and disorders Consultation Card Patch testing Module 3: The Treatment Process Waxing and Brow Lamination Step Creating a Brow Map Aftercare of treatment ------------------------ << Level 2 Award In Provide Threading >> < Curriculum > Module 01: Follow Health and Safety Practice in the Salon Hygiene, Health & Safety Salon/Treatment Area Hygiene Module 02: Provide Threading Threading Related Anatomy and Physiology Client Consultation Eyebrow Shaping Threading Procedure Aftercare Contra-Indications Contra-Actions ------------------------ << Waxing and Hair Removal >> < Curriculum > Module 1: An Overview of Hair Removal The Mystery of Human Body Hair Why Do We Remove Body Hair? Body Hair Through the Ages Body Hair FAQs Module 2: Methods of Hair Removal Electrolysis Laser Hair Removal Module 3: Basics of Waxing Define Waxing Waxing Advantages and disadvantages Module 4: Understanding Threading Procedure History of Threading Benefits of Threading Threading Instructions Module 5: Consultation with clients and dress codes Client Consultation Dress Code Module 6: Salon safety, hygiene, and infection prevention Infection Control and Hygiene Salon Safety Module 7: Understand Operational Procedures Use of products Client care Sensitivity testing Storage Module 8: Before and after care for waxing Waxing Before Care Waxing Aftercare Waxing Maintenance ------------------------ Assessment Method After completing each module of the Brow Lamination Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Brow Lamination course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Brow Lamination course is appropriate for anyone who want to work as a makeup artist or makeup professional. Requirements There are no specific requirements for this Brow Lamination course because it does not require any advanced knowledge or skills. Career path After completing this Brow Lamination course, you may able to pursue a variety of promising career opportunities, such as: Beauty therapist Makeup artist Makeup professional

Brow Lamination Course
Delivered Online On Demand8 hours
£12

Childcare and Nutrition

By Training Tale

Childcare and Nutrition Do you enjoy being around children, taking care of them, and working with them? Then this Childcare and Nutrition course is ideal for you. With our Childcare and Nutrition course, prepare for a rewarding career in the care sector, and build your professional skills online. It is a complete training course for individuals to learn skills and knowledge on becoming child care planners, childcare employees, and nannies. It is a profession that brings a smile to everyone's face, spreads happiness, and allows you to better understand the health and safety facts associated with working with babies. This Childcare and Nutrition course will provide a thorough understanding of children's behaviour and development and how you may play a role in assisting children to attain their full potential. Enrol in our Childcare and Nutrition course today and gain the experience, skills, and knowledge you need to advance your professional development. Why Choose Childcare and Nutrition Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child Psychology developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing theChildcare and Nutrition. Childcare and Nutrition Learning Outcomes After completing the Childcare and Nutrition course, you will be able to: Describe Childcare and Nutrition. Describe the importance of child growth and development. Keep children healthy and safe. Describe the importance of personal hygiene for children. Describe Macronutrients and Micronutrients. Know nutritional requirements for children. Describe child nutritional problems and physical development. Describe the concept of special needs. Prevent child abuse and neglect. Describe nutrition education and activities. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Childcare and Nutritioncourse. Module 01: Childcare and Nutrition 19:03 1: Childcare and Nutrition 16:03 2: Childcare and Nutrition 03:00 Module 02: Children Growth and Development 20:43 3: Children Growth and Development 16:43 4: Children Growth and Development 04:00 Module 03: Health and Safety of Children 21:18 5: Health and Safety of Children 19:18 6: Health and Safety of Children 02:00 Module 04: Hygiene for Child Caring 19:35 7: Hygiene for Child Caring 16:35 8: Hygiene for Child Caring 03:00 Module 05: The Use of Macronutrients 10:50 9: The Use of Macronutrients 08:50 10: The Use of Macronutrients 02:00 Module 06: The Use of Micronutrients 17:33 11: The Use of Micronutrients 14:33 12: The Use of Micronutrients 03:00 Module 07: Nutritional Requirements of Child 24:35 13: Nutritional Requirements of Child 22:35 14: Nutritional Requirements of Child 02:00 Module 08: Child Nutritional Problem and Physical Development 24:34 15: Child Nutritional Problem and Physical Development 20:34 16: Child Nutritional Problem and Physical Development 04:00 Module 09: Caring for Special Needs Children 12:06 17: Caring for Special Needs Children 09:06 18: Caring for Special Needs Children 03:00 Module 10: Child Abuse and Neglect 18:57 19: Child Abuse and Neglect 16:57 20: Child Abuse and Neglect 02:00 Module 11: Nutrition Education and Activities 13:31 21: Nutrition Education and Activities 12:31 22: Nutrition Education and Activities 01:00 Who is this course for? Childcare and Nutrition Students Recent graduates Job Seekers Anyone interested in this topic People already working in this field want to improve their knowledge and skill. Requirements Childcare and Nutrition There are no specific requirements for this Childcare and Nutrition because it does not require any advanced knowledge or skills. Students who intend to enrol in this Childcare and Nutrition course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Childcare and Nutrition Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Childcare and Nutrition
Delivered Online On Demand3 hours 24 minutes
£12

Employment Law at QLS Level 5 Diploma

By Imperial Academy

Level 5 QLS Endorsed Course | FREE 2 CPD Courses with PDF Certificates | CPD Certified | Lifetime Access | Tutor Support

Employment Law at QLS Level 5 Diploma
Delivered Online On Demand
£15

Functional Skills Entry Level 1 Maths Course Online

By Lead Academy

This Functional Skills Maths Entry Level 1 course will assist you in displaying a solid understanding of the foundational concepts and basic principles of mathematics appropriate to the level, as well as the ability to use mathematical reasoning to solve routine issues in everyday contexts. Course Highlights: Course Type: Self-Paced Online Learning Total Qualification Time: 58 hours Guided Learning: 55 hours Accreditation: Pearson Edexcel Qualification: Nationally Recognised Qualification Study Materials: High-Quality E-Learning Study Materials Assessment: Internally graded and externally verified Access: 1 Year Access Certificate: Certificate upon completion of the official exam (hard copy) Tutor Support: Paid Tutor Support Customer Support: 24/7 live chat available Functional Skills Entry Level 1 Maths Course This Functional Skills Entry Level 1 Maths Course is regulated by Ofqual and accredited by Pearson Edexcel making it a nationally recognised qualification that will enhance your CV, helping you stand out from the rest of the candidates. You will acquire knowledge about the number system, common measures, geometry and handling data. Upon successful completion of this course, you will be able to apply your foundational mathematics knowledge in a range of practical scenarios. Why is this course right for you? This comprehensive Functional Skills Maths Entry Level 1 Course is suitable for: Anyone looking to secure a skill-oriented job People of all ages and academic backgrounds Anyone who wants to progress to functional skills level 1 or 2 Anyone who wants to take GCSE maths Anyone seeking to add a certified qualification to their university application Anyone aspiring to accelerate their career in this sector Anyone who wants to gain in-depth knowledge of functional skills in mathematics Whether you are a beginner into the field of functional maths or any professional seeking to reinforce your expertise in functional skills maths, this Functional Skills Maths Entry Level 1 Course will set you up with the advanced skills to boost your career profile. EXAM Booking & Results Details You can decide the exam date and place according to your convenience. Awarding Body Paper-Based Exam in Centre Results Pearson Edexcel Book within 15 days Get results in 20 working days *Offline examinations will be held at our Swindon and London centres. Please contact us  for more information. Functional Skills Entry Level 1 Maths Qualification Purpose and Outcomes This Functional Skills Entry Level 1 Maths Qualification will help you to: Develop confidence in their application of basic mathematics concepts and abilities. Prove their understanding by using their abilities and expertise to complete easy tasks or simple mathematical equations. Acquire comprehensive problem-solving and underpinning skills to utilise mathematics in the course of everyday life. Course Curriculum Read, write, order and compare numbers up to 20 Use whole numbers to count up to 20 items, including zero Add numbers which total up to 20, and subtract numbers from numbers up to 20 Recognise and interpret the symbols +, – and = appropriately Recognise coins and notes and write them in numbers with the correct symbols (£ & p), where these involve numbers up to 20 Read 12-hour digital and analogue clocks in hours Know the number of days in a week, months and seasons in a year; be able to name and sequence Describe and make comparisons in words between measures of items including size, length, width, height, weight and capacity Identify and recognise common 2-D and 3-D shapes, including circles, cubes, rectangles (including squares) and triangle Use everyday positional vocabulary to describe position and direction, including left, right, in front, behind, under and above Read numerical information from lists Sort and classify objects using a single criterion Read and draw simple charts and diagrams, including a tally chart, block diagram/graph How This Course Will Work? This Functional Skills Entry Level 1 Maths course will help you build a solid foundation in mathematics. Throughout the course, it will provide you with various learning materials and activities to enhance your understanding of these subjects. Initial Assessment: To identify the current level of a student's abilities and recommend the appropriate course to enrol in upon completion. Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan Learning Resources: Comprehensive video tutorials, practice quizzes & topic-based tests Progress Tracker: To record your progress in the course Free Mock Test: Access our free mock test facility for professional feedback and to prepare for the final exam. Entry Requirement This Functional Skills Entry Level 1 Maths qualification is available to all students of all academic backgrounds; no experience or previous qualifications are required. Exam Structure The Functional Skills Pearson Edexcel Qualification in Mathematics Level 1 consist of one externally assessed assessment that comprises two sections- a non-calculator section (calculator prohibited) and a calculator section (calculator permitted). The assessments are available as paper-based and onscreen, on-demand assessments. Section A (Non-calculator) Awarding Bod Exam Duration Total Marks Questions Cover Pearson Edexcel 2o minutes 6 25% Section B (Calculator) Awarding Body Exam Duration Total Marks Questions Cover Pearson Edexcel 1 hour 18 75% Each Maths assessment is designed to enable a minimally competent learner to achieve a pass mark of 36 out of 60. However, the awarding process will determine specifically where the pass mark sits for each assessment version. Therefore, the pass mark may vary between assessments. Recognised Accreditation This Functional Skills Maths Entry Level 1 has been independently accredited by Pearson Edexcel also regulated by Ofqual. The Office of Qualifications and Examinations Regulation (Ofqual) is responsible for regulating qualifications, assessments, and examinations in England. Pearson Edexcel is the most prestigious awarding body, for an academic and vocational qualifications. Pearson Edexcel qualifications are regulated by Ofqual and recognised by universities and employers across the world. Certification You will be rewarded with an Ofqual Regulated Pearson Edexcel Functional Skills Qualification in Mathematics at Entry Level 1 (depending on what you choose as an accreditation) upon successful completion of this Functional Skills Entry Level 1 Maths Course and passing the assessments. A certified hard copy of this qualification will be posted at your given address which is accepted by employers and universities across the globe. You can flaunt this qualification in your CV which will give you a competitive advantage over others in case of securing a job.  FAQs The Functional Maths level 1 Course is equivalent to? The Level 1 course is a fundamental level of proficiency in English, Maths, and ICT that is equivalent to a GCSE grade 1 to 3 (formerly G to D grades). It is a nationally recognised qualification in the UK that provides an alternative to GCSEs for individuals who still need to pass these subjects during their secondary education. Why should I take the Functional Skills Maths instead of the GCSE Maths? The functional maths course is comparatively easier than the GCSE math and additionally the value of it is also more than the GCSE math course. However, you should select the course that suits your needs, as both courses provide different values at different places. Which one is more difficult between Functional and GCSE Maths courses? The functional skills Maths course is more flexible than the GCSE math course since you have to sit for the official exam in the GCSE courses. What is the Difference between Functional Skills and GCSE? A Functional skills course develops for the one who wants to learn Math, English and ICT for individual achievement in daily work place and on the other hand, GCSE focuses on theories and tests your academic ability. How will I access the functional skills Maths level 1 course after payment? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. Will I get access to the Course if my location is outside the UK? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having an accredited certificate once you face the corporate world. As employees, job places, and more value the accredited certificate, you must own this certificate by doing the course with us.

Functional Skills Entry Level 1 Maths Course Online
Delivered Online On Demand1 hour
£130 to £355