246 Employees courses delivered Live Online

QA Level 2 Award In Principles Of COSHH (RQF) Face to Face: Half-day course Virtual Classroom: Spread over 2 sessions of 2½ hr duration COSHH: Control of Substances Hazardous to Health Regulations 2002 Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Run in an engaging and interactive way - see the video below Course Contents: Legal requirements relating to hazardous substances in the workplace Employer duties Employee duties Consequences of non-compliance Communicating safety information The different forms that hazardous substances can take Effects that may arise after exposure to hazardous substances The different routes that hazardous substances can enter the body How risk assessments reduce accidents and ill health at work The five step process of risk assessment The control hierarchy in relation to the safe use, handling, transporting, storage and disposal of substances hazardous to health Information to refer to when identifying and using hazardous substances Procedures for dealing with an incident involving hazardous substances Benefits of this course: COSHH stands for the 'Control of Substances Hazardous to Health' and falls under the Control of Substances Hazardous to Health Regulations 2002 This half day course is for all those who work, or wish to work, in a workplace that works with hazardous substances, such as in healthcare, in the manufacturing sector, cleaners, transport, utilities and even office environments Hazardous substances are everywhere, and COSHH assessments have to be undertaken in all businesses Candidates will learn about the legal requirements relating to hazardous substances, how risk assessments contribute to the safe use of hazardous substances, as well as the precautions and procedures required to ensure that the risks associated with hazardous substances are properly controlled Accredited, Ofqual regulated qualification: This QA Level 2 Award in Principles of COSHH (RQF) Course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Principles of COSHH Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained appropriately.The Ofqual Register number for this course is 603/0775/4

Highfield Level 1 Award In Food Safety In Manufacturing (RQF) Half day course Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely This Level 1 Award in Food Safety in Manufacturing helps to prepare people for working in a low-risk role in a factory, where they will be handling, or around, food Course Contents: The Importance of Food Safety Legal responsibilities of food handlers Personal hygiene Contamination and cross contamination The importance of keeping one's work areas clean Pest control Basic bacteriology Benefits of this course: Businesses have a duty to their customers to produce food that is safe for consumption. There are one million cases of food poisoning in the UK each year. More than 6,000 are admitted to hospital. In 2014/2015, businesses in Chesterfield were issued 344 written enforcement notices. Derby received 1,116. Doing our Ofqual regulated, nationally accredited course ensures that nothing of importance is left out. EU and UK regulations state that all food handlers must receive appropriate training in food safety practices relevant to their duties. The Food Standards Agency says that 'Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely’. This Highfield Level 1 Award in Food Safety in Manufacturing (RQF) is a nationally accredited qualification especially suitable for people working in, or planning to work in, the food retail industry where some food handling takes place Accredited, Ofqual regulated qualification: This Level 1 Food Safety in Manufacturing training course is a nationally recognised, Ofqual regulated qualification accredited by Highfield Qualifications. This means that you can be rest assured that your level 1 Food safety in Manufacturing certificate fulfils the legal requirements and is a very good way to make sure your low-risk employees are trained appropriately in Food Safety. The Ofqual Register number for this course is 603/2616/5

Online Marketing course for individuals, companies, professionals that want to succeed on the job and improve marketing skills.

Duration 3 Days 18 CPD hours This course is intended for Mid- and upper-level managers looking to hone their senior management skills will benefit from this course. Overview Use wisdom and understanding to lead others Deliver constructive critiques to your staff More effectively coach and mentor your staff Develop new managers Better motivate your staff Navigate organizational politics To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Prerequisites While there are no prerequisites for this course, please ensure you have the right level of experience to be successful in this training. 1. Leading Others Comparing Vertical and Lateral Hierarchies- Leading in Different Structures of Command and Control Leveraging Your Organization\'s Structure Knowing Your Employees - Developing Empathy Beginning with the End in Mind and Back-Casting to the Desired Future State Setting S.M.A.R.T. Goals Earning Your Team\'s Trust with Honesty, Reliability, Availability, and Openness 2. Strategies for Course Correction Lighting a Fire- Motivating, Guiding, and Inspiring Resolving Conflict- Forcing, Accommodating, Avoiding, Compromising, and Collaborating Changing the Script- Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team Defining Team Roles and Creating a Balanced Team 3. Effective Coaching and Mentoring Providing Clear and Timely Feedback Creating a Supportive Environment Building a Mentorship Plan - Mentoring for Success 4. Training New Managers Preparing, Developing, and Supporting New Managers Defining and Building Competencies Documenting Best Practices while Rewarding and Emulating Effective Managers Encouraging a Peer Network 5. Motivation Understanding the 8 Level Hierarchy of Needs Managing Across Generations Applying the CARE Model 6. Organizational Politics Being Politically Savvy, Ethical, and Effective Building Political Intelligence Understanding the Landscape 7. The Big Picture Thinking Through the Elements of Management

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Tuesday 12 March: 9 - 12:30 Friday 15 March: 9 - 12:30 Friday 22 March: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: Three half days of interactive workshops Facilitated peer learning amongst a small group Guided self-study and resources Guidance to inform your road to becoming a certified Trainer Skills for creating your own Carbon Literacy course A practical and hands-on approach to Carbon Literacy training 1:1 follow up coaching session Private LinkedIn Group. What you commit to: Attend and engage in training workshops Complete all self-study and homework Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: Have experience of delivering training Have completed a Carbon Literacy training course Have worked with business in some capacity Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Tuesday 4 June: 9 - 12:30 Friday 7 June: 9 - 12:30 Friday 14 June: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: Three half days of interactive workshops Facilitated peer learning amongst a small group Guided self-study and resources Guidance to inform your road to becoming a certified Trainer Skills for creating your own Carbon Literacy course A practical and hands-on approach to Carbon Literacy training 1:1 follow up coaching session Private LinkedIn Group. What you commit to: Attend and engage in training workshops Complete all self-study and homework Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: Have experience of delivering training Have completed a Carbon Literacy training course Have worked with business in some capacity Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

To make the drastic carbon reductions that are needed around the world, we need a global population that is educated, engaged and empowered to make the necessary changes. That’s why we believe Carbon Literacy training is so important – and why we need a multitude of trainers to deliver it. The Lighthouse Carbon Literacy - Train the Trainer course is designed to prepare you for delivering Carbon Literacy training, and support you on your journey to becoming a Carbon Literacy Trainer (CLT). Train the Trainer is normally delivered online to cohorts of up to 6 learners. Course timetable:  Wednesday 10 April: 9 - 12:30 Wednesday 17 April: 9 - 12:30 Thursday 25 April: 9 - 12:30 Learners can arrive from 8:45am onwards. What we provide: Three half days of interactive workshops Facilitated peer learning amongst a small group Guided self-study and resources Guidance to inform your road to becoming a certified Trainer Skills for creating your own Carbon Literacy course A practical and hands-on approach to Carbon Literacy training 1:1 follow up coaching session Private LinkedIn Group. What you commit to: Attend and engage in training workshops Complete all self-study and homework Complete and submit Trainer evidence to the Carbon Literacy Project. Course requirements: The Lighthouse Train the Trainer course is designed to develop confidence, understanding and training skills in learners who already have a level of understanding of carbon and some experience of delivering training. Before commencing this course, learners should: Have experience of delivering training Have completed a Carbon Literacy training course Have worked with business in some capacity Aspire to deliver Carbon Literacy training either internally within the business they work in, or externally to other businesses. Why Lighthouse? Lighthouse has a proven track record of working with businesses to deliver sustainability improvements, from building circularity into business models to reducing carbon impacts. Last year we trained more than 700 employees from companies including Beko plc; Silent Night; Boston Scientific and PZ Cussons. Our course is fast-paced, informative and action-focused. Price: £750 + VAT. And if these dates don't suit you... If you want to book a course for your employees or discuss the design of a bespoke course, contact hello@lighthouse-sustainability.co.uk.

Make 2024 your best year ever! Get ready to unlock the POWER of sustainability for your business. The transformational masterclass 'Unlock the Power of Sustainability In Business' returns on 30 January 2024 at 9:30am (GMT). Delivered online, this 90-minute sustainability training course will cover: ✅Fundamentals of sustainability and what it means for businesses ✅Myths about sustainability and 'Net Zero' that will hinder your progress ✅Practical actions to integrate sustainability into your business strategy ✅How to align sustainability with business priorities ✅Getting 'buy in' from employees across the business ✅Mistakes to avoid in transitioning from talk to tangible action Our masterclass goes beyond theory, learning about calculating carbon footprint in your business or even how many trees should be planted each year🌲. Instead, we help employees, Directors and CEOs of limited companies and social enterprises to recognise that embracing sustainability isn't just about compliance! 🚀Learn how you too can take a purposeful and strategic approach to enhance competitiveness and turbo charge growth.🚀 Register now for this transformational seminar that will help you take action for immediate implementation! 🌿Don't miss this opportunity to future-proof your business and gain a competitive edge!🌿

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases. As a manager of a law firm, or more crucially an MLRO or MLCO, the ultimate responsibility for the firm's compliance, including with the MLR 2017, lies with you. It is your responsibility to ensure that the firm puts in place, reviews and updates compliant policies, controls and procedures. You must ensure that the firm maintains an up to date practice wide risk assessment. You are required to ensure that your employees are regularly given training on the MLR 2017 and associated risks. If a breach occurs, the SRA will take a wider look at the firm and identify any supervisory deficiencies that may have contributed to failures by fee earners or support staff. It has proven that it will not shy away from holding to account managers, compliance officers and MLRO/MLCOs for failures by their firms to comply with requirements of the MLR 2017. This course will cover the following to assist firms MLROs, MLCOs and Management with fulfilling their AML management responsibilities: How to comply with your obligations and stay compliant FWRA – linked with PCPs Mandatory AML Policies and Procedures - SRA have concerns Training and supervising staff Audits SRA requirements Reporting SARS POCA/TA Fulfilling reporting officer and compliance officer duties Target Audience The online course is suitable for MLROs, MLCOs, firm management and those supporting these roles. Resources Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Helen Torresi, Consultant, DG Legal Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services. Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).