• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

5836 Employee courses

Recruitment Business

4.7(47)

By Academy for Health and Fitness

*** Year-End Deals Are Here!*** Are you looking to improve your current abilities or make a career move? Our unique Recruitment Business course might help you get there! Expand your expertise with high-quality training - study the Recruitment Business course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Recruitment Business online training course. The Recruitment Business course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Recruitment Business course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Recruitment Business training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Recruitment Business course: Module 01: Introduction to Business Management What Is Business Management? Business Management in Industry The Roles of a Business Owner Characteristics of Management Functions of Management Understanding Organisational Structure The Impact of Organisation Design Module 02: Business Development and Succession Planning Definition of Business Development Laying the Groundwork to Develop a Business SWOT Analysis Process of Business Development Succession Planning Understanding the value of Succession Planning Elements of a Succession Plan Development of a Succession Plan Module 03: Business Process Management Fundamentals of Business Process Improvement The Vision Phase The Design Phase The Modelling Phase The Execution Phase The Monitoring Phase The Optimising Phase Module 04: Introduction to Recruitment: Importance and Implications What is Recruitment? Importance of hiring the right employees Negative effects of not being able to find the right candidates Function of recruitment consultants Module 05: An Overview of the Recruitment Industry Brief Overview of the Inception of the Recruitment Industry The UK Recruitment Industry Industry Suppliers How to become a successful Recruiter Module 06: The UK Recruitment Legislation Requirement of license Recruitment agency regulations Other vital laws Reforms and Laws that have Shaped the Face of the Recruitment Industry Objectives of implementing a code of ethics Recruitment Industry Bodies Recruitment and Employment Confederation (REC) and the Associate of Professional Staffing Companies (APSCo) Principles of the REC Code of Practice The Association of Professional Staffing Companies (APSCo) Objectives of APSCo Membership guideline for APSCo Module 07: Sales and Selling in the Recruitment Industry Why recruiters need sales techniques How do sales and selling concepts work for the recruitment industry? Selling techniques, ideas, and tips What helps distinguish your recruitment consultancy from others? Module 08: The Recruitment Process Process Planning Identifying Vacancy Job Analysis Job Description Job Specification Job Evaluation Strategy Development Searching Internal Sources External Sources Screening Reviewing of Resumes and Cover Letters Conducting Telephonic or Video Interview Identifying the top candidates Evaluation and Control What is the need for a recruitment process and what it involves The recruitment cycles Candidate Management Client Acquisition Client Strategy Candidate Attraction Module 09: Key Performance Indicators for the Recruitment Industry Key Performance Indicator Why Key Performance Indicators are Important to Success Developing Key Performance Indicators Activity Levels Manage your time Four key rules Divide up your day Working nearest the placement Running a search Characteristics of High-Quality Key Performance Indicators Assessment Process Once you have completed all the modules in the Recruitment Business course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Recruitment Business course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Recruitment Business
Delivered Online On Demand4 hours
£12

Customer Management Training

4.7(47)

By Academy for Health and Fitness

For any business to flourish, customer satisfaction is vital. Whether you are a businessperson looking for effective ways of managing customers or a job seeker looking to step into the customer management sector, our Customer Management Training course is the perfect fit for you. Therefore, enrol without delay! Our expertly designed training materials give students the information and skills to manage and sustain client relationships effectively. The course covers various subjects, including communication, problem-solving, and customer service. Participants will learn how to recognise and comprehend the requirements and expectations of clients and how to deliver first-rate customer service. Communication strategies, including active listening and effective verbal and written communication, will also be covered throughout the course. Participants will also learn how to handle and address customer complaints as well as how to convert dissatisfied clients into ones who are satisfied. Additionally, crucial abilities like time management, dispute resolution, and creating and maintaining long-term client relationships will be covered in the course. Upon completion, participants will have the knowledge and skills to manage customer relationships and provide excellent customer service effectively. This training can help improve customer satisfaction, increase sales, and improve a business's overall performance. What you'll learn Acknowledging effective customer service techniques and identifying and understanding customer needs and expectations. Knowledge of communication techniques, such as active listening and effective verbal and written communication. Techniques for handling and resolving customer complaints and turning unhappy customers into satisfied ones. Comprehending time management and conflict resolution skills and how to build and maintain long-term customer relationships. Knowledge of the latest customer management technologies and tools, such as CRM software and analytics. This Customer Management Training is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy-to-understand modules that break down each topic and give our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our course is the perfect place to start. We guarantee that you will gain relevant skills and will gain tremendous knowledge on the subject. And the professional qualifications that you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our course Today! Learning Outcomes Skills You Will Gain From This Training Customer service Problem-solving Communication Stress Management Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Here is a curriculum breakdown : Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You, and Next Steps Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. Show off Your New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service professionals who want to improve their skills and knowledge in managing customer relationships. Sales and marketing professionals who want to learn best practices for managing customer interactions and building customer loyalty. Business owners and managers who want to ensure their employees have the skills and knowledge needed to provide excellent customer service. Job seekers looking to expand their skills and increase their chances of landing a job in a customer-facing role. Anyone who wants to learn more about effective customer management and how to create positive customer experiences. Career path Our course will aid the learners in advancing their careers in the following fields - Customer Service Manager - £20,000 - £35,000 per year. Sales Manager - £30,000 - £50,000 per year. Marketing Manager - £30,000 - £60,000 per year. Operations Manager - £35,000 - £70,000 per year. Business Development Manager - £30,000 - £60,000 per year.

Customer Management Training
Delivered Online On Demand1 hour
£12

Diploma in Construction Industry Scheme (CIS)

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Navigating the complexities of the Construction Industry Scheme (CIS) is crucial for anyone involved in the UK construction sector. With the industry contributing billions to the economy and employing over 2 million people, understanding CIS is not just beneficial; it's essential. Hence, this course can be your gateway to becoming proficient in managing CIS obligations effectively. Are you prepared to master CIS to ensure compliance and optimise financial operations within your construction business? The "Construction Industry Scheme (CIS)" course bundle provides an exhaustive look into all aspects of the CIS, from basic understanding to complex compliance requirements. You'll begin with an overview of the scheme, learning about its Scope and the roles of Contractors and Subcontractors. The course will guide you through the Registration Process, the Verification of Subcontractors, and the nuances of Handling CIS Returns and Certificates. Additionally, you will get into the critical areas of Record-keeping, understanding the Penalties for Non-compliance, and other miscellaneous but vital CIS-related information. This Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 course is Endorsed by The Quality Licence Scheme Accredited by CPDQS (with 120 CPD points) Key Topics to Be Covered in this Construction Industry Scheme (CIS) The types of work that are covered by the CIS scheme are carried out in the UK. The CIS scheme's fundamental aspects include the definition of a contract (written and verbal), Contractor, Construction Operation, Subcontractor, and their responsibilities. The registration process The three key factors differentiate employees and contractors in the eyes of current UK law. The penalties involved in the Construction Industry Scheme (CIS) and the appealing process. Different areas of dispute are involved in the Construction Industry Scheme (CIS), including the use of trading names and payment processes to third parties. The 3 main steps to the verification of the subcontractor's process are explained with relevant examples. Learn about the practical impact of CIS and the future of the Construction Industry Scheme in light of the Reverse charge mechanism from 1 October 2020 Elevate your professional value and ensure your projects run smoothly and compliantly by mastering the Construction Industry Scheme. This course offers you the knowledge and tools necessary to navigate the regulations confidently and efficiently. Enrol now and take a significant step towards mastering one of the most important aspects of construction finance! Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the CIS Module 03: Contractors and Registration Module 04: Verification Process Module 05: The Construction Industry Scheme (CIS) Returns Module 06: Record Keeping and Construction Industry Scheme(CIS) Certificates Module 07: Penalties Involved Module 08: Miscellaneous Information Assessment Process of Construction Industry Scheme (CIS) You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. After passing the Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Construction contractors Subcontractors Project managers Compliance officers Financial administrators Construction accountants Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Construction Manager: £35,000 - £70,000 Project Manager: £30,000 - £60,000 Compliance Officer: £25,000 - £45,000 Financial Manager: £40,000 - £75,000 Accountant: £28,000 - £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Upon finishing the Construction Industry Scheme (CIS) course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certification of Completion After successfully completing the Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery

Diploma in Construction Industry Scheme (CIS)
Delivered Online On Demand6 hours
£12

Certificate in Workplace Management: Violence

4.7(47)

By Academy for Health and Fitness

Violence in the workplace was cited as the reason people leave their jobs in 50% of cases and in the UK, 29% of people faced such problems. Do you ever feel distressed, anxious or frustrated facing violence with your coworker or your boss? Or maybe you are a manager who has to address conflict. Violence in the is a common part of work-life, and it does not only affect those who are directly involved, but it also impacts the entire work environment. So, how you or your organisation manage the conflict is what determines the level of productivity and fulfilment. As a fellow or as a manager, workplace violence should be the highest priority issue because it determines the level of productivity of the employees. Understanding effective communication and ways to reduce violence in the workplace will help to bring positive energy to the workplace environment. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the course program. Key Topics: How to contribute to a positive and safe working environment How to reduce and deal with violence Understanding aggression, bullying and harassment Understanding equality, diversity and inclusion and the benefits to individuals and organisations Effective listening and communication techniques Essential problem-solving strategies Understanding common sources of conflict and awareness How to create a psychologically safe work environment Developing harassment policy The risk assessment process Learning Outcomes: Stop feeling distracted, anxious, or frustrated about conflict with your colleagues, or boss Use differences of opinion and conflicts constructively, leading to growth and creativity Use proven strategies and powerful communication skills to prevent and manage violence Identify warning signs and prevent or minimise violence before it gets worse Know your violence management style and how to improve it Create a safe work environment that encourages open communication and trust Know when to intervene and how to approach Implement the steps of conflict resolution Find out the root of conflict and prevent it in the long run Establish guidelines, procedures, and training for your organisation Experts created the Certificate in Workplace Management: Violence course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Techniques to control the workplace environment Psychological understanding Problem-solving Assessment Leadership Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown the course: Certificate in Workplace Management: Violence Course Module One: What Is Workplace Harassment? Module Two: Identifying the Bully Module Three: How to Handle Workplace Violence Module Four: Risk Assessment (I) Module Five: Risk Assessment (II) Module Six: Being the Victim Module Seven: Checklist for Employers Module Eight: Interview Process Module Nine: Investigation Process Module Ten: Developing a Workplace Harassment Policy Assessment Process Once you have completed all the modules in the Certificate in Workplace Management: Violence course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This comprehensive course is designed for anyone who wants to learn how to prevent and solve violence through effective communication techniques and proven strategies. It is ideal for leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff to reduce the violence. Requirements The Certificate in Workplace Management: Violence program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path The course is an essential skills for managerial roles and applies to professionals in any industry, particularly those in the following careers: Businessmen Entrepreneur Human Resource Manager Life Coach Mentor

Certificate in Workplace Management: Violence
Delivered Online On Demand1 hour
£12

Hospitality Management Diploma Training

4.7(47)

By Academy for Health and Fitness

Deal Price is Active; Offer Ends Soon; Hurry Up!! Nowadays, just having a degree isn't enough to secure a job! Employers want job candidates to have relevant skills. Furthermore, because talented individuals are valued by their employers, they are more likely to be promoted and have job stability. This Hospitality Management course is for you if you are a fresher looking to show off your skills to potential employers, a professional looking to advance in their career, or an organisation looking to keep its personnel up to date on industry trends. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Hospitality Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Hospitality Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hospitality Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Hospitality Management course: Module 1: Introduction to Hospitality Management Importance of Hospitality Managing the Delivery of Hospitality Summary Assessment Module 2: An Overview of Hotel Industry Hotel Eco Hotel Gratuity Summary Assessment Module 3: The Process of Selection and Recruitment in the Hospitality Industry Introduction Flexible Employees The Job Description Summary Assessment Module 4: The Process of Development and Training in the Hospitality Industry Introduction The Benefits of Training Summary Assessment Module 5: Management of Front Office Operations The Arrival Chronology Front Office Operations Summary Assessment Module 6: Management of Housekeeping, Engineering and Security Operations Housekeeping Management of Guest Amenities Summary Assessment Module 7: Management of Food and Beverage Operations Kitchen Food Operations Summary Assessment Module 8: Management of Service Quality in Hospitality Industry Introduction Hospitality Retail Service Quality Summary Assessment Module 9: Marketing in Travel and Tourism Business Strategy in Marketing Marketing Role of GTA Summary Assessment Module 10: Accounting in Hospitality Industry What is an Account Voucher Summary Assessment Module 11: Customer Satisfaction Great Expectations The Everlasting Review Summary Assessment Module 12: E-Hospitality and Technology Hospitality and Internet Advances Conclusions Summary Assessment Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hospitality Management at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Hospitality Management program does not require any prior knowledge; everyone may participate! This Hospitality Management course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Hospitality Management course allows you to study and grow a quality skillset at your speed. Career path After completing this Hospitality Management Course, you are to start your career or begin the next phase of your career in this field. Our entire Hospitality Management course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned Certificates Certificate of completion Digital certificate - £10 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hospitality Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Hospitality Management Diploma Training
Delivered Online On Demand3 weeks
£12

Fashion Store Assistant

4.7(47)

By Academy for Health and Fitness

There are countless options to develop your abilities, improve your career, or start a new one if you have a natural talent for styling and a passion for all things related to fashion. Learn everything there is to know about being a fashion store assistant from us and realise your full potential. As the business continues to develop cutting-edge services and goods, fashion store assistant skills are more important than ever. This career will be gratifying and successful if you are a problem-solver who likes to succeed. This Level 5 Fashion Store Assistant course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to the relevant field and easier than ever! You'll gain a thorough understanding of fashion's past and learn how well-known styles got their start. You'll learn about influential fashion designers and how to keep up with the most recent developments. It is much easier to match specific designs to specific clients when there is such a solid foundation in the evolution of fashion through the years. Learning Outcome Upon successful completion of the course, you will, Learn to kindly assist your client in creating a positive self-image Be able to evaluate all body types, identify what to avoid, and simplify outlines with fashion to obtain attractive proportions Know how to appreciate customer motivation Establish long-term connections with customers Learn about the whole spectrum of skin, hair, and eye colour tones, as well as how to enhance each to produce stunning effects Be able to adapt to each client's approach and identify areas that require improvement The Fashion Store Assistant course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on this course now and get instant access to all Fashion Store Assistant course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Fashion Store Assistant program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Curriculum of Fashion Store Assistant Course: Module 01: An Introduction to Personal Shopper Personal Shopper Working as a Personal Shopper Pros and Cons of Being a Personal Shopper Getting Started Module 02: Planning and Analysis Personal Analysis of Client: Questionnaire Wardrobe Analysis Complementary Accessories Module 03: Factors in Buying Clothes Fabrics Fabric Quality Colour Cloth Suitability Cloth Shrinkage and Pattern Weight of the Fabric Module 04: Fashion and Trends Trends Fashion Trends Fashion Dictionary Module 05: Communication and Protocol Social Events Deciding on the Dress Code Behavioural Standards Module 06: Understanding Consumer Behaviour Consumer Behaviour Social Intelligence Consumer Attitudes Consumer Decision Making Process Module 07: Developing Relationship with Customer Building Long Term Relation with Customers Customer Service Skills Dealing with Customer Complaints Returns Dealing with Challenging Situations Shoplifting Module 08: Attracting Potential Customers Personal Shopper Stylist Upselling and Cross-Selling Selling Accessories Online Presence Organise a Sale Module 09: Product Sales The Selling Steps Meeting Targets Ideas to Grow Retail Presence Improving Sales Module 10: The Business Plan Business Plan Business Name and Legalisation Target Market Open Bank Account and Card Outline the Brand Module 11: The Business Marketing Email Marketing Starting a Blog Social Media Marketing Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%.You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone seeking employment in a fashion-related department of a sizable retailer or boutique. Fashion retail employees looking to hone their selling and customer service skills Anyone who adores the fashion world and would like to work in it Sales representatives who seek to enhance clients' purchasing experiences Store owners who want to boost sales Requirements There are no previous knowledge requirements for this program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Fashion Store Assistant course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path There are numerous fields in which you might apply your abilities: A personal shopper in a shop of any size. Personal shopper for a shopping centre. Image consultant to corporate clients, politicians, celebrities, and media personalities. Freelance Stylist for individuals, magazine fashion shoots, celebrity shots, advertising shoots, wedding parties etc. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Fashion Store Assistant at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Fashion Store Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Fashion Store Assistant
Delivered Online On Demand3 weeks
£12

PAT - Portable Appliance Testing

4.7(47)

By Academy for Health and Fitness

our electrical safety requirements as a landlord, electrician, or maintenance worker. Even if you want to be your own boss and start a PAT business or simply want to learn a new skill, PAT may be the ideal expertise to build. The Portable Appliance Testing (PAT) course will help you achieve your goal since it includes an expertly designed learning curriculum and lessons filled with almost everything you need to know. You will learn how to reduce and control the hazards associated with Portable Appliance Testing (PAT), including choosing and inspecting the correct equipment, pre-use inspections, safely using and storing equipment, fire safety, and reacting to emergency procedures. This course will cover everything from the basics to the advanced theoretical knowledge needed to excel in the relevant field. Portable Appliance Testing (PAT) is not a legal mandate or obligation in and of itself. However, current UK regulation requires firms to keep electrical equipment in good working order. They are also legally obligated to safeguard the safety of their employees and the general public. As a result, the demand for PAT expertise has grown in the job sectors. If you want to develop these demanding skills, join us now. Hope to see you inside! Learning Outcomes You will be able to do the following after finishing the Portable Appliance Testing (PAT) course: Learn the basics of Portable Appliance Testing (PAT). Learn about the applicable PAT legislative provisions. Learn the skills and talents required for risk assessment. Discover how to do a first visual assessment. Familiarise yourself with the instruments used for testing. Discover the basics of electrical installation testing. Discover the safeguards performed during electrical testing. Learn the ins and outs of reporting and record-keeping. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction to Portable Appliance Testing This module covers the following topics: What is a Portable Electrical Appliance? What are the risks? Understanding shock risk A little about risk assessment In-service Inspection and Testing Procedures Updated CE and UKCA Marking Regulations Setting Up for Appliance Testing Module 02: Relevant Statutory Provisions for Portable Appliance Testing This module covers the following topics: Legislation Who is responsible for Portable Appliance Testing? The long-term safety of appliances The Health and Safety at Work Act 1974 (HSWA) The Management of the Health and Safety at Work Act Regulations 1999 The Provision and Use of Work Equipment Regulations 1998 The Electricity at Work Regulations 1989 (EWR) Legal measures Module 03: Risk Assessment This module covers the following topics: What you need to know about risk assessments What is a risk assessment? Factors to consider during a risk assessment Performing a risk assessment Who should perform a risk assessment? Operatives' obligations during risk assessments Risk Assessment during Portable Appliance Testing The Code of Practice for In-Service Inspection and Testing of Electrical Equipment Issues when planning Portable Appliance Testings Module 04: Reducing and Controlling Risks This module covers the following topics: Reducing risks: fire safety What must you do to ensure fire safety? Performing the fire safety risk assessment Itemised process of fire safety risk assessment Emergency procedures What Should Be Included in Your Emergency Procedures? Module 05: Electrical Units and Appliance Classification This module covers the following topics: Electrical Units Appliance Classification Module 06: Initial Visual Examination This module covers the following topics: The Choice and Different Kinds of Equipment Inspecting Equipment General Things to Look for During a Visual Inspection Inspecting the Equipment Formal Visual Inspection Module 07: Instruments for Testing and Equipment Inspection This module covers the following topics: Testing Instruments Frequency of In-service Inspection and Testing Module 08: Electrical Installation Testing This module covers the following topics: The Protective Conductor Continuity Test The Insulation Resistance Test Protective Conductor and Touch Current Measurements Ring Final Circuit Test Polarity Test Earth Electrode Testing Prospective Fault Current Test Functional Checks Substitute Leakage Test Load Test Flash Testing Module 09: Safety Precautions in Electrical Testing This module covers the following topics: Correct Selection of Protective Devices Test Equipment Electric Shock Testing Transformers Testing a 3 Phase Induction device Module 10: Reporting and Record-keeping This module covers the following topics: The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) Documentation Labelling Damaged or Faulty Equipment User Responsibility Summary Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The programme does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path The Portable Appliance Testing (PAT) course is essential information to have and would be beneficial in a variety of career fields, including: Electricians Maintenance Staff Facility Management Staff The average annual salary for these occupations in the United Kingdom is £34,774. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

PAT - Portable Appliance Testing
Delivered Online On Demand4 hours
£12

Equality, Diversity & Inclusion (EDI) - CPD Certified

4.7(47)

By Academy for Health and Fitness

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Creating a fair and inclusive environment is essential for any organisation. In the UK, diversity and inclusion are not just buzzwords but essential components of a thriving society. According to a recent report, over 40% of the UK workforce comes from ethnic minority backgrounds. However 21% of employees believe they have been discriminated against in the workplace based on their race or ethnicity. Are you committed to creating an equitable and inclusive environment where everyone can thrive? This course will equip you with the knowledge and skills to navigate the complexities of diversity and build a more positive and productive work environment. This Equality, Diversity & Inclusion (EDI) course provides an in-depth understanding of diversity, stereotypes, and the barriers that hinder inclusion. You will learn effective verbal and non-verbal communication skills to navigate diverse environments. The course also covers proactive strategies for promoting inclusivity, coping with discrimination, and dealing with diversity complaints at individual, managerial, and organisational levels. Learning Outcomes of Equality, Diversity & Inclusion (EDI) Grasp the significance and dimensions of societal diversity. Recognize and address prevalent stereotypes in daily scenarios. Detect and counteract obstacles to fostering inclusive environments. Develop and refine effective verbal communication techniques. Understand and master non-verbal cues for enhanced communication. Cultivate a proactive mindset for positive personal change. Strategize and adapt to discrimination encounters effectively. Address personal diversity-related complaints empathetically. Implement managerial strategies for handling diversity complaints. Establish organizational procedures for addressing diversity complaints. Why Choose Us? Learn Equality, Diversity and Inclusion from anywhere in the world The Equality, Diversity & Inclusion is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Equality, Diversity & Inclusion course materials The Equality, Diversity & Inclusion comes with 24/7 tutor support Free Gift Courses Are Course 01: Resilience Training Course Course 02: Conflict Management Training Equality, Diversity and Inclusion (EDI) - CPD Certified This Equality, Diversity & Inclusion (EDI) course teaches you diversity and inclusion principles, understanding stereotypes, breaking down barriers, effective communication skills, proactive strategies for inclusivity, coping with discrimination, and handling diversity complaints at individual, managerial, and organisational levels to create a culture of respect and equal opportunities. This not only benefits your colleagues and creates a more harmonious work environment, but can also enhance your career prospects by demonstrating your commitment to diversity and fostering a culture of respect. Course Curriculum Overview for Diversity and Inclusion TrainingModule 01: Understanding Diversity Explores the concept of diversity, its significance in the workplace, and how to appreciate and respect individual differences. It emphasizes the value of diverse perspectives and inclusive practices in creating a positive and productive environment. Module 02: Understanding Stereotypes Discusses common stereotypes, their impact on individuals and groups, and strategies to challenge and overcome them. The module aims to foster awareness and promote a culture of inclusion by breaking down prejudiced views. Module 03: Breaking Down the Barriers Identifies barriers to diversity and inclusion, and provides practical approaches to dismantle these obstacles. It focuses on creating an environment where everyone feels valued and respected. Module 04: Verbal Communication Skills Enhances verbal communication skills to ensure clear, respectful, and inclusive interactions in diverse settings. It covers effective listening, appropriate language use, and fostering open dialogue. Module 05: Non-Verbal Communication Skills Focuses on body language, facial expressions, and gestures in effective and inclusive communication. The module emphasizes understanding and interpreting non-verbal cues to improve interactions. Module 06: Being Proactive Encourages proactive behaviour in promoting diversity and inclusion, including taking initiatives and personal actions. It highlights the importance of leading by example and advocating for inclusive practices. Module 07: Coping with Discrimination Provides strategies for coping with and addressing discrimination in the workplace and other settings. It includes techniques for managing emotional responses and seeking support. Module 08: Dealing with Diversity Complaints as a Person Guidance on how individuals can handle diversity-related complaints, including personal and professional strategies. The module focuses on effective communication and conflict resolution. Module 09: Dealing with Diversity Complaints as a Manager Offers managers tools and techniques for addressing and resolving diversity complaints within their teams. It covers best practices for fair and impartial handling of issues. Module 10: Dealing with Diversity Complaints as an Organization Provides a comprehensive approach for organizations to manage diversity complaints, including policy development, training programs, and creating a culture of accountability and support. Enrol today in this Equality, Diversity and Inclusion (EDI) course and advance your career! CPD 140 CPD hours / points Accredited by CPD Quality Standards Module 01: Understanding Diversity 17:21 1: Introduction Video Preview 01:21 2: Understanding Diversity 16:00 Module 02: Understanding Stereotypes 03:10 3: Understanding Stereotypes 03:10 Module 03: Breaking Down the Barriers 05:51 4: Breaking Down the Barriers 05:51 Module 04: Verbal Communication Skills 08:48 5: Verbal Communication Skills 08:48 Module 05: Non-Verbal Communication Skills 05:04 6: Non-Verbal Communication Skills 05:04 Module 06: Being Proactive 08:33 7: Being Proactive 08:33 Module 07: Coping with Discrimination 10:20 8: Coping with Discrimination 10:20 Module 08: Dealing with Diversity Complaints as a Person 03:47 9: Dealing with Diversity Complaints as a Person 03:47 Module 09: Dealing with Diversity Complaints as a Manager 03:31 10: Dealing with Diversity Complaints as a Manager 03:31 Module 10: Dealing Diversity Complaints as a Organization 07:11 11: Dealing with Diversity Complaints as an Organization 07:11 Order Your Certificate 02:00 12: Order Your CPD Certificate 01:00 13: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Equality, Diversity and Inclusion (EDI) course. This course is ideal for: Diversity and inclusion professionals. Human resources specialists. Managers and team leaders. Educators and trainers. Social workers and counselors. Requirements You will not need any prior background or expertise to enrol in this Equality, Diversity and Inclusion (EDI) course. Career path After completing this Equality, Diversity and Inclusion (EDI) course, you are to start your career or begin the next phase of your career. HR Specialist Diversity Officer Inclusion Consultant Change Manager Team Leader Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed Certification Accredited by CPDQS Digital certificate - £10 Certification Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Equality, Diversity & Inclusion (EDI) - CPD Certified
Delivered Online On Demand1 hour 18 minutes
£12

Admin, Secretary and PA

4.7(47)

By Academy for Health and Fitness

>> Deal Price is Active Now; Save: £403 GBP! << >> Offer Ends Today, Hurry Up!! << If you want to work as a well-paid Office Administrator, Secretary, or Personal Assistant, this Course from HF Online is for you. The course focuses on gaining practical knowledge so that you are completely equipped for job after you complete it. This course covers everything in a concise way, whether you are a total novice or have previous experience. Are you looking to improve your current abilities or make a career move? Our unique dmin, Secretarial and PA Course might help you get there! Expand your expertise with high-quality training - study the dmin, Secretarial and PA and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the dmin, Secretarial and PA online training course. This online training course is accredited by CPD with 15 CPD points for professional development. Students can expect to complete this course in around 11 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive Admin, Secretarial and PA course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this Admin, Secretarial and PA course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the Admin, Secretarial and PA course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the Admin, Secretarial and PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Admin, Secretarial and PA Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of course: >> Admin, Secretarial and PA Course << Module 1: Personal Assistant This module covers the following topics: Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade Module 2: Admin Support This module covers the following topics: Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Module 4: Organisational Skills This module covers the following topics: Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination Module 5: Telephone Etiquette This module covers the following topics: Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing This module covers the following topics: Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing Module 7: Time Management This module covers the following topics: Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication This module covers the following topics: Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management This module covers the following topics: Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Assessment Process Assessments (either in the form of multiple-choice questions or assignment questions) relating to the course will be given to all students and must be completed to pass the course successfully. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Admin, Secretarial and PA Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Admin, Secretarial and PA program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on the Admin, Secretarial and PA course can lead you to the following career path: PA/Admin Manager Secretarial Administrator Company Secretarial Administrator Legal Secretarial Assistant PA Administrator Recruitment Administrator Team Administrator And many more! The annual pay in this industry will range between £15,000 to £25,000 a year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Admin, Secretary and PA
Delivered Online On Demand11 hours
£12

Secretary & PA Diploma

4.7(47)

By Academy for Health and Fitness

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Secretary & PA Diploma
Delivered Online On Demand20 hours
£12