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6331 Employee courses

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

NLP Diploma

By Proactive NLP Ltd

NLP Diploma training & certification with Proactive NLP Ltd is your first step towards self-mastery. Start getting what you want from life.

NLP Diploma
Delivered In-PersonFlexible Dates
£675 to £750

NLP Business Diploma (Fundamentals of Collaborative Working)

By Proactive NLP Ltd

NLP Business Diploma - The Fundamentals of Collaborative Relationships training & certification with Proactive NLP Ltd is your first step towards developing collaborative leadership and collaborative cultures. Start transforming your projects now!

NLP Business Diploma (Fundamentals of Collaborative Working)
Delivered In-PersonFlexible Dates
£675 to £750

L 4: Internal Quality Assurance (IQA) Course - Online Course / Distance Learning

5.0(6)

By Learn More Academy Ltd

Level 4 Internal Quality Assurance IQA qualification is previously known as V1 or Verifier award in the is a 12 credit and 90 guided learning hour. It does not only relate to the training industry, it can be quality assurance within any field and sector. If you have been looking after the quality of training or have been responsible for making sure employees work according to procedures and practice within your work place, you can transfer your experience and get qualified as an Internal Quality Assurer.

L 4: Internal Quality Assurance (IQA) Course - Online Course / Distance Learning
Delivered Online On Demand
£199.99 to £409.99

Impact of Domestic Abuse in the Workplace (Gold Standard)

By Safe Space Consultancy

Creating safer, more aware workplaces through expert-led training covering domestic abuse, stalking, sexual harassment and safeguarding. Delivery Format: 2 full days OR modular segments Support Included: 9 hours of consultancy over 9 months Target Audience: HR Professionals, Line Managers, Senior Leaders, Wellbeing & DEI Leads Course Overview: This comprehensive training package equips organisations with the knowledge, tools, and confidence to recognise, respond to, and reduce the impact of domestic abuse within the workplace. Designed for HR professionals, line managers, and leadership teams, the course ensures your organisation is prepared to create a safe, supportive, and legally compliant work environment. With practical tools and follow-up support, this course empowers organisations to manage risk, comply with best practice, and make a meaningful difference in the lives of their employees. Course Modules: Introduction to Domestic Abuse Understand the definitions, forms, and prevalence of domestic abuse and its direct and indirect impact on the workplace. Implementing Domestic Abuse Policy and Procedures Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. Spotting the Signs of Domestic Abuse Learn how to identify physical, behavioural, and performance-related indicators that an employee may be experiencing abuse. How to Support an Employee Build skills in approaching sensitive conversations, offering support without judgement, and connecting individuals to appropriate help. Understanding & Reducing Risk (to Employee and Business) Assess risks to the employee and the organisation, and implement safeguarding and protective strategies. Creating a Safe and Supportive Workplace Foster a culture of openness and safety through proactive measures, workplace adjustments, and employee engagement. Reporting, Confidentiality & Safety Planning Learn best practices for safe disclosures, confidentiality, and developing workplace safety plans. Digital Resources Access a curated collection of templates, checklists, signposting tools, and further reading to support long-term implementation. Ongoing Support: Participants receive 9 hours of consultancy or coaching over 9 months to assist with implementation, case discussions, or policy refinement. Please email julie@safespaceconsultancy.org for further information and to book a FREE 30 Consultation.

Impact of Domestic Abuse in the Workplace (Gold Standard)
Delivered in Christchurch or UK Wide or OnlineFlexible Dates
Price on Enquiry

Microsoft Azure Expert Certification Bundle (with 3 Exams)

By Hudson

The Microsoft Certified Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

Microsoft Azure Expert Certification Bundle (with 3 Exams)
Delivered Online On Demand
£1,195

Microsoft Azure Bundle with 3 Exams (3 Certifications)

By Hudson

The Microsoft Certified Fundamentals, Associate, and Expert is a new breed of Microsoft certification. It is referred to as a ‘role-based certification’. According to Microsoft, role-based certifications show that individuals that possess them are keeping pace with today’s technical roles and requirements. They allow a learner to skill up and prove their expertise to employers and peers, plus get the recognition and opportunities they’ve earned.

Microsoft Azure Bundle with 3 Exams (3 Certifications)
Delivered Online On Demand
£1,195

Energy Management - CPD Certified

5.0(3)

By School Of Health Care

Energy Management Course: Energy Management Online Are you interested in learning more about the field of energy management? If so, then you must take our special energy management course. The energy management course provides a comprehensive understanding of energy systems. Also, the energy management course describes conservation techniques and sustainability practices. Participants in this energy management course explore key concepts such as renewable energy sources, energy efficiency strategies, and regulatory frameworks. Moreover, the energy management course helps to analyse energy consumption patterns and optimise resource usage. If you are willing to implement effective energy management solutions in various industries, join our energy management course as soon as possible! Main Course: Energy Management Course [ Note: Free PDF certificate as soon as completing the Energy Management Course: Energy Management Course] Energy Management Course: Energy Management Online This Energy Management Course: Energy Management Course consists of 10 modules. Course curriculum of Energy Management Course Module 01: What is Energy Management? Module 02: Energy Basics and Terminology Module 03: Energy Efficiency and Conservation Module 04: Energy Auditing and Assessment Module 05: Renewable Energy Technologies Module 06: Energy Management Systems (EMS) Module 07: Energy Policy and Legislation Module 08: Behavioural Change and Employee Engagement Module 09: Financial Analysis and Investment Appraisal Module 10: Monitoring performance and pursuing continuous improvement Who is this course for? Energy Management Course: Energy Management Online Anyone interested in energy management will greatly benefit from the energy management course. Requirements Energy Management Course: Energy Management Online To enrol in this Energy Management Course: Energy Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Energy Management Course. Be energetic and self-motivated to complete our Energy Management Course. Basic computer Skill is required to complete our Energy Management Course. If you want to enrol in our Energy Management Course, you must be at least 15 years old. Career path Energy Management Course: Energy Management Online The information and abilities gained from the energy management course prepared graduates to enter this field.

Energy Management - CPD Certified
Delivered Online On Demand1 hour 12 minutes
£12

Energy Management - CPD Certified

5.0(3)

By School Of Health Care

Energy Management Course: Energy Management Online Are you interested in learning more about the field of energy management? If so, then you must take our special energy management course. The energy management course provides a comprehensive understanding of energy systems. Also, the energy management course describes conservation techniques and sustainability practices. Participants in this energy management course explore key concepts such as renewable energy sources, energy efficiency strategies, and regulatory frameworks. Moreover, the energy management course helps to analyse energy consumption patterns and optimise resource usage. If you are willing to implement effective energy management solutions in various industries, join our energy management course as soon as possible! Main Course: Energy Management Course [ Note: Free PDF certificate as soon as completing the Energy Management Course: Energy Management Course] Energy Management Course: Energy Management Online This Energy Management Course: Energy Management Course consists of 10 modules. Course curriculum of Energy Management Course Module 01: What is Energy Management? Module 02: Energy Basics and Terminology Module 03: Energy Efficiency and Conservation Module 04: Energy Auditing and Assessment Module 05: Renewable Energy Technologies Module 06: Energy Management Systems (EMS) Module 07: Energy Policy and Legislation Module 08: Behavioural Change and Employee Engagement Module 09: Financial Analysis and Investment Appraisal Module 10: Monitoring performance and pursuing continuous improvement Who is this course for? Energy Management Course: Energy Management Online Anyone interested in energy management will greatly benefit from the energy management course. Requirements Energy Management Course: Energy Management Online To enrol in this Energy Management Course: Energy Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Energy Management Course. Be energetic and self-motivated to complete our Energy Management Course. Basic computer Skill is required to complete our Energy Management Course. If you want to enrol in our Energy Management Course, you must be at least 15 years old. Career path Energy Management Course: Energy Management Online The information and abilities gained from the energy management course prepared graduates to enter this field.

Energy Management - CPD Certified
Delivered Online On Demand12 hours
£12

Management & Leadership Foundation Course

5.0(1)

By Generation Leader

The most comprehensive, concise and impactful 6 weeks online course available. 14 CPD Credits & CMI Certificate of Recognition Mapped to the leadership & management requirements of the UK’s Royal Colleges Duration: 6 weeks starting immediately Suitable for: All levels of seniority Language: English Effort: 13 hours of self-paced online learning Award: 14 CPD Credits & CMI Certificate of Recognition  Accreditors: CMI, FMLM, CPD Certification Service  Content format: Videos with optional reading  Assessment Method: Multiple choice, instant result. Retake if required. In total there are 16 video courses to watch. This includes 7 CPD accredited courses that require you to complete a multiple choice assessment to confirm your understanding of the topic. A pass mark of 70% is required and this can be re-taken as many times as required. Optional reading and audio book resources are provided to enable you to explore a topic deeper if required. The content of the course is of the highest global standard and has been created by MIT Sloan Management Review. Our learning platform, called Skillsoft Percipio, provides a stunning learning experience. Key learning areas: Leading innovation Understanding change Leading with strategic thinking Building and leading teams Building trust Leading through change Strategic thinking Managing virtual teams On completion of this course, you will receive: A certificate stating 14 CPD Credits- Awarded by the CPD Certification Service A Certificate of Recognition from the prestigious Chartered Management Institute (CMI) Chartered Management Institute Affiliate membership for 1 year A digital badge to share on LinkedIn and add to your resume Your official CPD Certificate Your official CMI Certificate You will also be awarded the following additional benefits: Chartered Management Institute alumni network access for 1 year Access to Chartered Management Institute networking and learning events for 1 year World leading content supported by cutting edge technology. Made for healthcare professionals.  Did you know this course can be covered by the NHS study budget? The study budget covers: Courses and education activities to support you achieving the curriculum Courses to help you prepare for postgraduate exams Discretionary courses that add value to you individually and support the wider system To access the study budget you should discuss this with your educational supervisor or line manager. To help you with this process, view our example study budget application letter here.  For the duration of this course, you will work through the content below to obtain your CPD Credits and CMI Certificate. You can track your progress on the platform. You can complete the course sooner than 6 weeks if you wish. Course curriculum Building and Leading Successful teams Leading with Values and Ethic Leadership Insights on Leading with Executive Presenc Leadership Insights on Building & Leading Team Leadership Toolkit: Facilitating a Workshop Leadership Toolkit: Facilitating a Brainstorming Sessio Leadership Toolkit: Running a Team Debrie The Characteristics of an Accountable Leade Leading through Shared Vision Evaluating Your Management Style The Adaptive Leader: Be an Iceberg The Collaborative Leader Leading through Problem Solving and Decision Making Leadership Insights on Leading Diversity Leadership Insights on Judgment and Decisiveness Leading with Judgment and Decisiveness Accountable Leadership Leadership Insights on Being Accountable Expert Insights on Networking & Building Relationships Building Your Professional Network Leadership Insights on Networking with your Peers Networking to Improve Leadership Effectiveness Empowering Employees MIT Sloan Management Review on New Leader Transitions All the Leader You Can Be: The Science of Achieving Extraordinary Executive Presence MIT Sloan Management Review on The Adaptive Leader MIT Sloan Management Review Article on Looking for Opportunity in the Midst of Crisis Executive Presence: The Art of Commanding Respect like a CEO, Second Edition MIT Sloan Management Review on Leader as Motivator The Accountable Leader: Developing Effective Leadership Through Managerial Accountability From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership Strategic Connections: The New Face of Networking in a Collaborative World The Courage Way: Leading and Living with Integrity Executive Presence: The Art of Commanding Respect Like a CEO

Management & Leadership Foundation Course
Delivered Online On Demand
£620