This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.
The IRATA Level 1 is the entry level into the rope access industry. An IRATA Level 1 technician will be able to perform a range of rope access manoeuvres and have an understanding of the current legislation. An IRATA Level 1 is required to be supervised by an IRATA Level 3 technician.
8 day live online class Total duration: 24 hours Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over an 8 day period
An accredited qualification for current and prospective managers. This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification. One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success. This 3-day programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Course Syllabus The syllabus of the ILM Level 3 Award in Leadership and Management course is split into three main modules, covering the following: Module OneSolving Problems and Making Decisions What is a problem? How to identify a problem, its nature, scope and impact Identifying the root cause Understanding how to interpret information to solve a problem What is involved in making an informed decision? Generate ideas/solutions- creative thinking techniques How to evaluate your options Finding the critical path Having confidence to commit to a decision Planning approach Communicating the decision Implementing the plan Module TwoUnderstanding Leadership What is leadership? Recognise the differences and similarities between leadership and management Qualities and skills of a leader Action Centered Leadership - Team, Task, Individual - John Adair Varying leadership styles Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships Reflect on your own leadership styles and behaviours Create an action plan to enhance your performance Module ThreeUnderstanding the Communication Process in the Workplace Identify what is effective communication Understand the importance of effective communication at work Recognise the different ways we communicate Recognise possible barriers to communication and how to overcome them Johari's window - communication flows How others will perceive and interpret the information you have provided Active listening Developing questioning skills Understanding the significance of non-verbal communication and body language Developing sensory acuity and how to use it effectively in the workplace In-House & Classroom Courses Available Online We have developed an alternative to traditional face-to-face training that continues to provide a full learning experience, and allows delegates to learn effectively whilst self-isolating from home. This is how it looks: Delegates booked on Classroom and In-House courses will continue to have access to their trainer online throughout the days that the course is booked to run. Prior to a delegate's course start date, they will be enrolled on our e-learning platform (in partnership with BCF Group) for the course they are booked on to. They will also be given contact information for their trainer, and details of how to access the online workshops. Delegates will not require any special IT equipment. A desktop computer, laptop, tablet, or a mobile phone with internet and audio capability is all that is required. Delegates taking ILM Qualifications will then proceed to the book review, video review and work based assignments with 12 months tutor support as appropriate, and in line with our previous arrangements. We hope you agree that this blended learning experience represents the safest way to continue supporting our clients and delegates during the Coronavirus disruption. In-House Courses As well as being one of the most popular open courses, we can also arrange this course as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and would find an in-house course at their own premises much more suitable. Scheduled Courses Classroom Course - Nottingham (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 2 work-based assignments. Cost: £995 + vat 07-08 September 2023 14-15 December 2023 12-13 February 2024 Classroom Course - Reading (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. In addition to the 2 days in the classroom, delegates will need to undertake self-directed learning and 2 work-based assignments. Cost: £995 + vat 05-06 October 2023 15-16 January 2024 11-12 April 2024 Zoom™ Course Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. The only difference is that we split the course into four half-day sessions to make it easier on your eyes! Cost: £895 + vat November 2023 - 7th Nov (morning), 7th Nov (afternoon), 8th Nov (morning), 8th Nov (afternoon) March 2024 - 19th Mar (morning), 19th Mar (afternoon), 20th Mar (morning), 20th Mar (afternoon) June 2024 - 11th Jun (morning), 11th Jun (afternoon), 12th Jun (morning), 12th Jun (afternoon) Dickson Training Ltd Founded in 1985 in Yorkshire, we have built an impressive and loyal client base. Our partnerships are built by consistently delivering outstanding development solutions and working in close collaboration with our clients, resulting in us becoming a leading UK and international training provider.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.
Mental Health First Aid: Mental Health First Aid Level 5 Course Online Unlock the Power of Mental Health First Aid: Mental Health First Aid Level 5 Course: Enrol Now! Mental health first aiders play an important role in employee welfare, and you must be properly qualified to provide the appropriate kind of first aid in the workplace. The Mental Health First Aid: Mental Health First Aid Level 5 Course ensures that you have the necessary first-aid skills and confidence to deal with any situation. Reduce the mental distress of others by becoming certified mental health first aider with the help of our Level 5 Mental Health First Aid Certification. This Mental Health First Aid: Mental Health First Aid Level 5 Course covers techniques and guidelines for supporting employees’ mental health and the various types of mental health issues that commonly occur in the workplace. Understand the causes and symptoms of various Mental Health First Aid conditions to provide appropriate support and care to the individual you are assisting. In addition, learn how to approach people experiencing a mental health crisis and gain a thorough understanding of Mental Health First Aid: Mental Health First Aid Level 5 Course issues in the workplace. Main Course: Level 5 Mental Health First Aid Certification Course Free Courses included with Mental Health First Aid: Mental Health First Aid Course: Course 01: Level 2 Youth Work Certificate Course 02: Level 3 Dyslexia Awareness Course 03: Adults Support Worker Course 04: Level 3 Designated Safeguarding Lead Training [ Note: Free PDF certificate as soon as completing the Mental Health First Aid: Mental Health First Aid Level 5 Course] Mental Health First Aid: Mental Health First Aid Level 5 Course Online This Mental Health First Aid: Mental Health First Aid Level 5 Course consists of 16 modules. Course Curriculum of Mental Health First Aid: Mental Health First Aid Level 5 Course Module 01: An Overview of Mental Health Module 02: Mental Health First Aid: An Outline Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treatment of Mental Illness: Medication and Therapy Module 11: Mental Illness: Social Point of View Module 12: Relevant Legislation and Services Regarding Mental Health Module 13: Understanding Mental Health in the Workplace Module 14: Understanding Mental Health Crisis Module 15: Technology & Mental Health Module 16: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak Assessment Method of Mental Health First Aid: Mental Health First Aid Level 5 Course After completing Mental Health First Aid: Mental Health First Aid Level 5 Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Mental Health First Aid: Mental Health First Aid Level 5 Course After completing the Mental Health First Aid: Mental Health First Aid Level 5 Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Mental Health First Aid: Mental Health First Aid Level 5 Course Online This Mental Health First Aid: Mental Health First Aid Level 5 Course is also suitable for: Employee Employer Manager Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements Mental Health First Aid: Mental Health First Aid Level 5 Course Online To enrol in this Mental Health First Aid: Mental Health First Aid Level 5 Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Mental Health First Aid Level 5 Course. Be energetic and self-motivated to complete our Mental Health First Aid Level 5 Course. Basic computer Skill is required to complete our Mental Health First Aid: Mental Health First Aid Level 5 Course. If you want to enrol in our Mental Health First Aid: Mental Health First Aid Level 5 Course, you must be at least 15 years old.
Level 5 Mental Health First Aid Certification Online Training Mental health first aiders play an important role in employee welfare, and you must be properly qualified to provide the appropriate kind of first aid in the workplace. The Level 5 Mental Health First Aid Certification course ensures that you have the necessary first-aid skills and confidence to deal with any situation. Reduce the mental distress of others by becoming certified mental health first aider with the help of our Level 5 Mental Health First Aid Certification. This Level 5 Mental Health First Aid Certification course covers techniques and guidelines for supporting employees' mental health and the various types of mental health issues that commonly occur in the workplace. Understand the causes and symptoms of various Mental Health First Aid conditions to provide appropriate support and care to the individual you are assisting. In addition, learn how to approach people experiencing a mental health crisis and gain a thorough understanding of Mental Health First Aid issues in the workplace. Why choose this Mental Health First Aid Certification course from the School of Health Care? Self-paced Mental Health First Aid course, access available from anywhere in the world. High-quality study materials that are easy to understand. Mental Health First Aid Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Mental Health First Aid Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Mental Health First Aid course. Main Course: Level 5 Mental Health First Aid Certification Free Courses included with Mental Health First Aid course Course 01: Mental Health Support Worker Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Adults Support Worker [ Note: Free PDF certificate as soon as completing the Mental Health First Aid Certification course] Level 5 Mental Health First Aid Certification Training This Level 5 Mental Health First Aid Certification Training Course consists of 16 modules. Course Curriculum of Level 5 Mental Health First Aid Certification Course Module 01: An Overview of Mental Health Module 02: Mental Health First Aid: An Outline Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treatment of Mental Illness: Medication and Therapy Module 11: Mental Illness: Social Point of View Module 12: Relevant Legislation and Services Regarding Mental Health Module 13: Understanding Mental Health in the Workplace Module 14: Understanding Mental Health Crisis Module 15: Technology & Mental Health Module 16: Safeguarding Mental Health During Coronavirus (COVID-19) Outbreak Assessment Method of Level 5 Mental Health First Aid Certification Training After completing Level 5 Mental Health First Aid Certification Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 5 Mental Health First Aid Certification Training After completing the Level 5 Mental Health First Aid Certification course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 5 Mental Health First Aid Certification Online This Level 5 Mental Health First Aid Certification course is also suitable for: - Employee, Employer, Manager, Supervisor, Entrepreneur, Business Professional, Company Leader, HR Professional Requirements Level 5 Mental Health First Aid Certification Online To enrol in this Mental Health First Aid Certification Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Mental Health First Aid Certification Course. Be energetic and self-motivated to complete our Mental Health First Aid Certification Course. Basic computer Skill is required to complete our Mental Health First Aid Certification Course. If you want to enrol in our Mental Health First Aid Certification Course, you must be at least 15 years old.
5 day live online class Total duration: 15 hours Classes run once a month from 18:30-21:30 GMT (13:30-14:30 EST) over a 5 day period