6163 Employee courses

Duration 5 Days 30 CPD hours This course is intended for The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies. In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data. Prerequisites The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices. 1 - Explore the Enterprise Desktop Examine benefits of modern management Examine the enterprise desktop life-cycle model Examine planning and purchasing Examine desktop deployment Plan an application deployment Plan for upgrades and retirement 2 - Explore Windows Editions Examine Windows client editions and capabilities Select client edition Examine hardware requirements 3 - Understand Microsoft Entra ID Examine Microsoft Entra ID Compare Microsoft Entra ID and Active Directory Domain Services Examine Microsoft Entra ID as a directory service for cloud apps Compare Microsoft Entra ID P1 and P2 plans Examine Microsoft Entra Domain Services 4 - Manage Microsoft Entra identities Examine RBAC and user roles in Microsoft Entra ID Create and manage users in Microsoft Entra ID Create and manage groups in Microsoft Entra ID Manage Microsoft Entra objects with PowerShell Synchronize objects from AD DS to Microsoft Entra ID 5 - Manage device authentication Describe Microsoft Entra join Examine Microsoft Entra join prerequisites limitations and benefits Join devices to Microsoft Entra ID Manage devices joined to Microsoft Entra ID 6 - Enroll devices using Microsoft Configuration Manager Deploy the Microsoft Configuration Manager client Monitor the Microsoft Configuration Manager client Manage the Microsoft Configuration Manager client 7 - Enroll devices using Microsoft Intune Manage mobile devices with Intune Enable mobile device management Explain considerations for device enrollment Manage corporate enrollment policy Enroll Windows devices in Intune Enroll Android devices in Intune Enroll iOS devices in Intune Explore device enrollment manager Monitor device enrollment Manage devices remotely 8 - Execute device profiles Explore Intune device profiles Create device profiles Create a custom device profile 9 - Oversee device profiles Monitor device profiles in Intune Manage device sync in Intune Manage devices in Intune using scripts 10 - Maintain user profiles Examine user profile Explore user profile types Examine options for minimizing user profile size Deploy and configure folder redirection Sync user state with Enterprise State Roaming Configure Enterprise State Roaming in Azure 11 - Execute mobile application management Examine mobile application management Examine considerations for mobile application management Prepare line-of-business apps for app protection policies Implement mobile application management policies in Intune Manage mobile application management policies in Intune 12 - Deploy and update applications Deploy applications with Intune Add apps to Intune Manage Win32 apps with Intune Deploy applications with Configuration Manager Deploying applications with Group Policy Assign and publish software Explore Microsoft Store for Business Implement Microsoft Store Apps Update Microsoft Store Apps with Intune Assign apps to company employees 13 - Administer endpoint applications Manage apps with Intune Manage Apps on non-enrolled devices Deploy Microsoft 365 Apps with Intune Additional Microsoft 365 Apps Deployment Tools Configure Microsoft Edge Internet Explorer mode App Inventory Review 14 - Protect identities in Microsoft Entra ID Explore Windows Hello for Business Deploy Windows Hello Manage Windows Hello for Business Explore Microsoft Entra ID Protection Manage self-service password reset in Microsoft Entra ID Implement multi-factor authentication 15 - Enable organizational access Enable access to organization resources Explore VPN types and configuration Explore Always On VPN Deploy Always On VPN 16 - Implement device compliance Protect access to resources using Intune Explore device compliance policy Deploy a device compliance policy Explore conditional access Create conditional access policies 17 - Generate inventory and compliance reports Report enrolled devices inventory in Intune Monitor and report device compliance Build custom Intune inventory reports Access Intune using Microsoft Graph API 18 - Deploy device data protection Explore Windows Information Protection Plan Windows Information Protection Implement and use Windows Information Protection Explore Encrypting File System in Windows client Explore BitLocker 19 - Manage Microsoft Defender for Endpoint Explore Microsoft Defender for Endpoint Examine key capabilities of Microsoft Defender for Endpoint Explore Windows Defender Application Control and Device Guard Explore Microsoft Defender Application Guard Examine Windows Defender Exploit Guard Explore Windows Defender System Guard 20 - Manage Microsoft Defender in Windows client Explore Windows Security Center Explore Windows Defender Credential Guard Manage Microsoft Defender Antivirus Manage Windows Defender Firewall Explore Windows Defender Firewall with Advanced Security 21 - Manage Microsoft Defender for Cloud Apps Explore Microsoft Defender for Cloud Apps Planning Microsoft Defender for Cloud Apps Implement Microsoft Defender for Cloud Apps 22 - Assess deployment readiness Examine deployment guidelines Explore readiness tools Assess application compatibility Explore tools for application compatibility mitigation Prepare network and directory for deployment Plan a pilot 23 - Deploy using the Microsoft Deployment Toolkit Evaluate traditional deployment methods Set up the Microsoft Deployment Toolkit for client deployment Manage and deploy images using the Microsoft Deployment Toolkit 24 - Deploy using Microsoft Configuration Manager Explore client deployment using Configuration Manager Examine deployment components of Configuration Manager Manage client deployment using Configuration Manager Plan in-place upgrades using Configuration Manager 25 - Deploy Devices using Windows Autopilot Use Autopilot for modern deployment Examine requirements for Windows Autopilot Prepare device IDs for Autopilot Implement device registration and out-of-the-box customization Examine Autopilot scenarios Troubleshoot Windows Autopilot 26 - Implement dynamic deployment methods Examine subscription activation Deploy using provisioning packages Use Windows Configuration Designer Use Microsoft Entra join with automatic MDM enrollment 27 - Plan a transition to modern endpoint management Explore using co-management to transition to modern endpoint management Examine prerequisites for co-management Evaluate modern management considerations Evaluate upgrades and migrations in modern transitioning Migrate data when modern transitioning Migrate workloads when modern transitioning 28 - Manage Windows 365 Explore Windows 365 Configure Windows 365 Administer Windows 365 29 - Manage Azure Virtual Desktop Examine Azure Virtual Desktop Explore Azure Virtual Desktop Configure Azure Virtual Desktop Administer Azure Virtual Desktop Additional course details: Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Explore the key concepts of Environmental, Social, and Governance (ESG) with our expert-led course designed for professionals. Learn how to seamlessly incorporate sustainable practices into your business strategy and enhance your corporate responsibility. Gain the tools and insights necessary to effectively implement ESG initiatives within your organisation. Join now and lead the change towards a more sustainable future!

Duration 5 Days 30 CPD hours This course is intended for Channel Partner / Reseller Customer Employee Overview At course completion students will be able to: - Explain the need for QoS, describe the fundamentals of QoS policy, and identify and describe the different models that are used for ensuring QoS in a network - Explain the use of MQC and AutoQoS to implement QoS on the network and describe some of the mechanisms used to monitor QoS implementations - Given a converged network and a policy defining QoS requirements, classify and mark network traffic to implement the policy - Use Cisco QoS queuing mechanisms to manage network congestion - Use Cisco QoS congestion avoidance mechanisms to reduce the effects of congestion on the network - Use Cisco QoS traffic policing and traffic shaping mechanisms to effectively limit the rate of network traffic - Given a low speed WAN link, use Cisco link efficiency mechanisms to improve the badwidth efficiency of the link - Describe the recommended best practices and methods used for end-to-end QoS deployment in the enterprise This course provides students with knowledge of IP QoS requirements, conceptual models such as best effort, IntServ, and DiffServ, and the implementation of QoS on Cisco platforms. Introduction to QoS Review Converged Networks Understand QoS Describe Best-Effort and Integrated Services Models Describe the Differentiated Services Model Module Summary Module Self-Check Implement and Monitor QoS MQC Introduction Monitor QoS Define Campus AutoQoS Define WAN AutoQoS Module Summary Module Self-Check Lab 2-1: IP SLA Setup and QoS Baseline Measurement Lab 2-2: Configuring QoS with Cisco AutoQoS Classification and Marking Classification and Marking Overview Case Study 3-1: Classification and Marking MQC for Classification and Marking NBAR for Classification Use of QoS Preclassify Campus Classification and Marking Module Summary Module Self-Check Lab 3-1: Classification and Marking Using MQC Lab 3-2: Using NBAR for Classification Lab 3-3: Configuring QoS Preclassify Lab 3-4: Campus Classification and Marking Using MQC Congestion Management Queuing Introduction Configure WFQ Configure CBWFQ and LLQ Configure Campus Congestion Management Module Summary Module Self-Check Lab 4-1: Configuring Fair Queuing Lab 4-2: Configuring LLQ-CBWFQ Lab 4-3: Configuring Campus-Based Queuing Mechanisms Congestion Avoidance Congestion Avoidance Introduction Configure Class-Based WRED Case Study 5-1: WRED Traffic Profiles Configure ECN Describe Campus-Based Congestion Avoidance Module Summary Module Self-Check Lab 5-1: Configuring DSCP-Based WRED Lab 5-2: Configuring WTD Thresholds Traffic Policing and Shaping Traffic Policing and Shaping Overview Configure Class-Based Policing Campus Policing Configure Class-Based Shaping Configure Class-Based Shaping on Frame Relay Interfaces Configure Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation Module Summary Module Self-Check Lab 6-1: Configuring Class-Based Policing Lab 6-2: Configuring Class-Based Shaping Link Efficiency Mechanisms Link Efficiency Mechanisms Overview Configure Class-Based Header Compression Configure LFI Module Summary Module Self-Check Lab 7-1: Configuring Class-Based Header Compression Lab 7-2: Configuring LFI Deploying End-to-End QoS Apply Best Practices for QoS Policy Design End-to-End QoS Deployments Module Summary Module Self-Check Lab 8-1: Mapping Enterprise QoS Policy to the Service Provider Policy Additional course details: Nexus Humans Cisco Implementing Cisco Quality of Service v2.5 (QOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Quality of Service v2.5 (QOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Everyone has a role to play in ensuring their own and their staff members' health and safety at work. Business owners should always follow health and safety regulations to protect their employees, the community at large, and the economy as a whole. Most organisations prioritise keeping their employees healthy and safe in order to comply with Health and Safety legislation and to ensure that their employees are happy and healthy. Any incidents or injuries in the workplace can have an impact on the well-being of your employees as well as the productivity of your company. For gaining those ideas you can pick a Level 5 Health and Safety course. This course helps you to go through all the knowledge that you need to understand for workplace safety. There are numerous measures you could implement to protect the physical and mental well-being of your employees. This Level 5 Health and Safety course is designed to provide a thorough understanding of the nature of the related sector and your key roles within it. This Level 5 Health and Safety course goes over these measures and important things of health & safety for keeping employees safe. This course is intended for professionals who want to do well in their field. This Level 5 Health and Safety course covers everything you need to know to become a specialist. Learning Outcomes After completing this Level 5 Health and Safety course, you will be able to - Recognize the value and importance of workplace health and safety. Investigate the consequences of bad health and safety. Recognize and mitigate potential workplace risks. Ensure that the workplace is healthy and clean. Investigate common occupational health and safety issues. Determine the responsibilities and roles of supervisors and staff in terms of organizational health and safety. This Level 5 Health and Safety course will cover the most important aspects of safety, such as risk assessment and common dangers, workplace accidents and illnesses, fire, gas, and electrical safety. It also covers essential elements for controlling workplace well-being, such as risk controls and workplace safety hazards. This Level 5 Health and Safety course covers all of the most relevant changes to help you advance in the career path and be a better fit for your chosen Workplace Safety and Health career. This High-quality course is specially designed for employers to help them to maintain safety measures in their workplace. So do not waste time on confusing and grab our course as soon as possible. After completing our Level 5 Health and Safety training, you will be more efficient at work. Why Choose Level 5 Health and Safety Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Other courses are included with Level 5 Health and Safety Course 01: Level 5 Health and Safety Course 02: Manual Handling Course Course 03: Working in Confined Spaces ***Other Benefits of this course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 5 Health and Safety course ] This Level 5 Health and Safety course provides employees with a thorough understanding of the most relevant and applicable health and safety issues in the modern workplace. If you are concerned about your mental and physical health and enjoy learning new things, this specialised course is for you. This Level 5 Health and Safety course is designed for those who want to become more responsible employees. The most important workplace health & safety fundamentals should be understood by managers, team leaders, business owners, and all workers at all levels. It is strongly advised that anyone from newcomers to experienced practitioners must regularly revisit critical health and safety issues. By taking this comprehensive Level 5 Health and Safety course, you can achieve your goals and prepare for your ideal profession. Industry experts have designed this course to help you learn quickly and efficiently, at your own pace and convenience. If you are looking for your first job or want to advance your current career in this field, this fully supported distance learning program will make a difference. Enrol today and take the next step towards your personal and professional goals. And at last, the Level 5 Health and Safety course is an excellent way to advance your career. Also this course will help you to climb up the ladder towards your future. So, what have you got to lose? Enrol in this Level 5 Health and Safety course right now! Detailed Course Curriculums ***Level 5 Health and Safety*** Course Curriculum Module 1: Foundations of Safety at Work Module 2: Managing Health and Safety Module 3: Organizing for Health and Safety Module 4: Culture Module 5: Policy Module 6: Risk Assessment Module 7: Workplace Hazards and Risk Control Module 8: Accidents and Emergencies Module 9: Vehicle Hazards and Risk Control Module 10: Fire Prevention and Protection Module 11: Electrical Safety Module 12: Managing the Safety Function -------------- **GIFT Course -------------- **Course 01: Manual Handling Course Course Curriculum Module 1: Introduction and Legislation Health and Safety - What is Manual Handling? Injuries and Health Risk Benefits of Controlling Risks The Manual Handling Operations Regulations Employer Duties Employee Duties HSE Guidance Module 2: Manual Handling Injuries Types of Injury Immediate Injuries Musculoskeletal Disorders Module 3: Risk Assessments for Safe Manual Handling What is a Risk Assessment? Who Should Carry Out a Risk Assessment? Identifying Hazards Factors That Increase the Risk of Harm Deciding Who May be Harmed and How Occupations Most at Risk Evaluating Risks Recording the Significant Findings Reviewing and Updating Results of Your Risk Assessment Module 4: Avoiding and Controlling the Risks Employer Duties Avoiding Manual Handling LITE Reducing the Risk Team Handling Mechanical and Automation Precautions Personal Protective Equipment Module 5: Safe Manual Handling Techniques Lifting and Lowering Techniques Safe Weights for Lifting and Lowering Carrying Risk Assessments and HSE Tools Pushing and Pulling -------------- **Course 02: Working in Confined Spaces Module 1: A Brief Overview Module 2: Laws & Regulations Module 3: Risk Assessment Module 4: Safety Procedure Module 5: Emergency Procedures Assessment Method After completing each module of Level 5 Health and Safety, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Health and Safety course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 5 Health and Safety course is perfect for Students, Fresh Graduates, HR Manager, Business Owner, Team Leader. Requirements There are no specific requirements for this Level 5 Health and Safety course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Health and Safety course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 5 Health and Safety course will help you advance your career. After completing the Health and Safety course, you will be able to confidently capture specific knowledge and skills to improve yourself for your professional life, such as - Occupational Safety and Health Specialist Coordinator of Loss Control Safety Manager Environmental Engineer Safety Engineer Safety Consultant Certificates Certificate of completion Digital certificate - Included

Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who wish to use Microsoft Word to create and modify complex documents and use tools that allow them to customize those documents. Overview In this course, you will learn fundamental Word skills. You will: Organize content using tables and charts. Customize formats using styles and themes. Insert content using Quick Parts. Use templates to automate document formatting. Control the flow of a document. Simplify and manage long documents. Use mail merge to create letters, envelopes, and labels. After you master the basics of using Microsoft© Word such as creating, editing, and saving documents; navigating through a document; and printing, you're ready to move on to tackling the more advanced features. These features enable you to create complex and professional documents with a consistent look and feel. They also enable you to automate tedious tasks such as preparing a letter to send to every customer of your organization.Creating professional-looking documents can help you give your organization a competitive edge. Implementing time-saving features such as document templates and automated mailings helps your organization reduce expenses. Mastering these techniques will make you a valued employee in your organization.Note: Most Office users perform the majority of their daily tasks using the desktop version of the Office software, so that is the focus of this training. The course material will alsoenable you to access and effectively utilize many web-based resources provided with your Microsoft 365 subscription. This includes brief coverage of key skills for using Word for theWeb and OneDrive©. Helpful notes throughout the material alert you to cases where the online version of the application may function differently from the primary, desktop version.This course may be a useful component in your preparation for the Microsoft Word (Microsoft 365 Apps and Office 2019): Exam MO-100 and Microsoft Word Expert (Microsoft 365 Apps and Office 2019): Exam MO-101 certification exams. Lesson 1: Organizing Content Using Tables and Charts Topic A: Sort Table Data Topic B: Control Cell Layout Topic C: Perform Calculations in a Table Topic D: Create a Chart Topic E: Add an Excel Table to a Word Document Lesson 2: Customizing Formats Using Styles and Themes Topic A: Create and Modify Text Styles Topic B: Create Custom List or Table Styles Topic C: Apply Document Themes Lesson 3: Inserting Content Using Quick Parts Topic A: Insert Building Blocks Topic B: Create and Modify Building Blocks Topic C: Insert Fields Using Quick Parts Lesson 4: Using Templates to Automate Document Formatting Topic A: Create a Document Using a Template Topic B: Create and Modify a Template Topic C: Manage Templates with the Template Organizer Lesson 5: Controlling the Flow of a Document Topic A: Control Paragraph Flow Topic B: Insert Section Breaks Topic C: Insert Columns Topic D: Link Text Boxes to Control Text Flow Lesson 6: Managing Long Documents Topic A: Insert Blank and Cover Pages Topic B: Insert an Index Topic C: Insert a Table of Contents Topic D: Insert an Ancillary Table Topic E: Manage Outlines Topic F: Create a Master Document Lesson 7: Using Mail Merge to Create Letters, Envelopes, and Labels Topic A: Use Mail Merge Topic B: Merge Data for Envelopes and Label Additional course details: Nexus Humans Microsoft Word for Office 365 (Desktop or Online) (v1.1) Part 2 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Word for Office 365 (Desktop or Online) (v1.1) Part 2 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

QA Level 3 Award In Paediatric First Aid (Annual Refresher) (RQF) Half day course Have you already got a valid Emergency Paediatric First Aid or Paediatric First Aid certificate? Can you still remember everything you were taught? Ofsted and HSE highly recommend Paediatric Annual Refreshers to keep your skills and knowledge up to date! Course Contents: Managing an Unresponsive Infant or Child Adult, Child and Infant Recovery Position Infant and Child CPR How to use an AED on an Infant and Child Choking Adult, Infant and Child Wounds and Bleeding Shock Benefits of this course: Have you already got a valid Emergency Paediatric First Aid or Paediatric First Aid certificate? Can you still remember everything you were taught? This course is fully accredited, thus ensuring you have done your due diligence It is taught in a fun, engaging, hands on way, so you get lots of practice in You will really enjoy yourself while re-learning these life-saving skills Accredited, Ofqual regulated qualification: Our Paediatric First Aid (Annual Refresher) course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/3153/7

Ever sat in a meeting wondering if you’re meant to be taking notes or rewriting War and Peace? If your minutes often turn into minor novels, this CPD Accredited course is your quiet hero. Designed for admin professionals, secretaries, and personal assistants who’ve been gifted the sacred task of capturing the chaos of meetings, this course strips back the noise and gives you a clear, professional approach to minute taking—without the drama or doodles. Whether you're in a boardroom or joining via video call, you’ll learn how to create precise, readable, and useful minutes that people might actually want to read. From understanding what to listen for, to structuring your notes like a seasoned pro, this course offers a refreshingly sharp guide for anyone tired of guesswork and Googling. It’s efficient, insightful, and surprisingly satisfying—because your time is valuable, and so is your ability to write minutes that matter. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.

They say actions speak louder than words—and in the world of body language, this couldn’t be truer. Whether you're navigating a negotiation or simply reading between the lines in a video call, understanding non-verbal cues gives you the edge. This CPD-accredited course peels back the layers of human behaviour to reveal how posture, gestures, and facial expressions convey messages even when words fall short. It’s all about making sense of the silent conversation happening around us, every day. Designed for learners from all backgrounds, this course offers structured insights into how body language influences perception, trust, and communication. Whether you're looking to enhance your interpersonal dynamics or simply want to know when someone’s fibbing during a Zoom call—this course equips you with the knowledge to read people with greater clarity. Flexible, accessible and jargon-free, it’s a fascinating journey into what we all say without saying a word. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Understanding the Basics Module 02: Non-Verbal Communication Module 03: Science of Body Language - Head-Part 1 Module 04: Science of Body Language - Head-Part 2 Module 05: Science of Body Language - Hand Module 06: Science of Body Language - Mid Body Module 07: Science of Body Language - Lower Body Module 08: Understanding People Module 09: Personality and Types of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion or Manipulation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 15 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The The Secrets of Body Language - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our The Secrets of Body Language - CPD Accredited training.

Looking to gain a solid grasp of accountancy without stepping foot in a classroom? This CPD-accredited online course is designed to walk you through the essentials of accounting with clarity and a bit of charm. Whether you’re brushing up on the basics or curious about cash flow and balance sheets, this flexible programme is tailored to suit learners who prefer structure without the stiff upper lip. From core accounting concepts to understanding ledgers and reports, each module is packed with expert-led insights designed to build confidence at your own pace. This course is ideal for those working in administration, finance, small business operations or simply anyone keen on understanding the numbers behind the scenes. You’ll be able to study from anywhere, anytime—without having to decode jargon or wrestle with complicated theories. With lifetime access and instant certification upon completion, it’s never been simpler to explore accountancy in a way that’s straightforward, informative and smartly delivered. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Accountancy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Accountancy - CPD Accredited training.