6455 Employee courses

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations engaged with remote workforce teams. Overview Upon successful completion of this course, participants will be able to identify and create high performance teams. In this course, teams will learn the importance of developing performance skills while working remotely. Getting Started Workshop Objectives Action Plan Remote Workforce What is a Remote Workforce? Types of Remote Workforce Benefits of a Remote Workforce Materials for Remote Workforce Practical Illustration High Performance Teams What is a High-Performance Team? Benefits of High-Performance Teams Leadership for High Performance Team Understanding Team Dynamics Practical Illustration Characteristics of High-Performance Teams Excellent Communication Goal-Oriented Flexibility Committed Practical Illustration How to Create Teamwork Identify Group & Individual Responsibilities Give Permission to Take Action Build Relationships between Team Members and Management Give Feedback Practical Illustration Types of Communication Virtual Team Meetings Telephone Conferences Email Communication Intranet, Webpage, and Social Media Communication Practical Illustration Training Your Team Telecommute Training Web-based Training Peer Training Training Assessment and Retraining Practical Illustration Types of Communication Tracking Team Performance Counseling Employees Positive Recognition for Employees Training Never Stops! Practical Illustration Effective Team Meeting How-to 43 Have a Clear Agenda Have a Clear Agenda Use Screen Shots or References Create a Safe Place Team Meeting Don?ts Practical Illustration Keep a Happy and Motivated High-Performance Team Watch for Signs of Conflict or Unhappiness Employee Feedback and Concerns Give Opportunities for Additional Education Impart Opportunities for Career Growth Practical Illustration Don?ts? with High Performance Teams Don't Forget to Share Success Don't Delay in Responding Don?t Assign Vague Responsibilities Don?t Lead as a Dictator Practical Illustration Wrapping Up Words from the Wise

Learn positive ways to manage the difficult members in your team. Includes how to manage deflectors, non-team players, negative personalities, trouble makers and more

Begin a transformative learning experience with 'Back Injury Prevention Strategies for the Workplace,' designed to reshape your understanding of workplace health. This course kicks off with a thorough introduction to the essentials of preventing back injuries, setting a foundation for safer, healthier work practices. It's not just about learning the mechanics; it's about cultivating a mindset of proactive health management in your professional environment. As the course progresses, it delves into identifying risk factors for back injuries, equipping you with the knowledge to spot and mitigate potential hazards before they lead to injury. Journey through practical modules that teach the essentials of maintaining proper posture and safe lifting techniques, vital skills for preserving back health in various occupational settings. The course goes beyond simple guidelines; it provides an in-depth exploration of back-friendly exercises and activities that promote spinal health. Concluding with strategies for injury prevention and creating a safe work environment, this course offers a holistic approach to back care. By the end of this program, you will have the tools and understanding necessary to implement effective back injury prevention measures in your workplace, fostering a culture of health and safety. Learning Outcomes Understand the fundamentals of back injury prevention in the workplace. Identify and assess risk factors contributing to back injuries. Master the principles of maintaining proper posture in work settings. Learn and apply safe lifting techniques to minimize injury risks. Develop strategies for incorporating back-friendly exercises and creating safer work environments. Why choose this Back Injury Prevention Strategies for the Workplace course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Back Injury Prevention Strategies for the Workplace course for? Employees across various sectors seeking to prevent workplace injuries. Health and safety officers in organizations focusing on employee well-being. Managers and supervisors responsible for staff training and safety. Physical therapists and healthcare professionals interested in workplace health. Individuals aiming to learn more about personal back care and injury prevention. Career path Health and Safety Manager: £30,000 - £50,000 Occupational Therapist: £27,000 - £40,000 Workplace Wellness Coordinator: £25,000 - £45,000 Ergonomics Consultant: £28,000 - £55,000 Physical Rehabilitation Specialist: £26,000 - £42,000 Corporate Trainer (Health and Safety): £29,000 - £48,000 Prerequisites This Back Injury Prevention Strategies for the Workplace does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Back Injury Prevention Strategies for the Workplace was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Back Injury Prevention Introduction to Back Injury Prevention 00:13:00 Module 02: Identifying Risk Factors for Back Injuries Identifying Risk Factors for Back Injuries 00:13:00 Module 03: Maintaining Proper Posture Maintaining Proper Posture 00:16:00 Module 04: Safe Lifting Techniques Safe Lifting Techniques 00:17:00 Module 05: Back-Friendly Exercises Back-Friendly Exercises 00:15:00 Module 06: Injury Prevention Strategies and Creating a Safe Environment Injury Prevention Strategies and Creating a Safe Environment 00:19:00

Delve into the transformative world of workplace wellness with our course, 'Optimizing Office Ergonomics for Productivity.' Envision enhancing your workspace in a way that not only boosts productivity but also ensures well-being. The journey begins with an introduction to ergonomics, providing a thorough understanding of its importance in the modern office setting. Each module is meticulously crafted to guide you through the essential principles of ergonomics, transforming your work environment into a haven of efficiency and comfort. This course is not merely about arranging furniture; it's about creating a workspace that harmonically aligns with the human body, reducing strain and enhancing productivity. Advance through the curriculum and discover the intricacies of workplace-related legislation, ensuring your ergonomic setups comply with current standards. You'll learn to design an ergonomic workstation, a critical skill in today's dynamic work environments. The course goes further, teaching you how to prevent injuries related to poor ergonomics and how to implement these strategies effectively in any workplace. The final module brings in the perspective of remote work, making this course invaluable for both traditional and modern, flexible work settings. By the end of this course, you'll have the expertise to create workspaces that are not only productive but also promote physical health and wellness. Learning Outcomes Understand the fundamentals of ergonomics and its relevance in the workplace. Gain knowledge of workplace ergonomics-related legislation and compliance. Learn to design and set up an ergonomic workstation effectively. Acquire strategies to prevent injuries related to poor workplace ergonomics. Apply ergonomic principles to both traditional and remote work environments. Why choose this Optimizing Office Ergonomics for Productivity course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Optimizing Office Ergonomics for Productivity course for? Office managers aiming to enhance workplace productivity and safety. Employees seeking to optimize their home or office workstations. HR professionals focusing on employee health and compliance with legislation. Health and safety officers looking to implement ergonomic practices. Remote workers and freelancers wanting to create efficient home offices. Career path Ergonomics Consultant: £30,000 - £55,000 Health and Safety Manager: £35,000 - £60,000 Office Manager: £28,000 - £45,000 Human Resources Specialist: £27,000 - £50,000 Workplace Wellness Coordinator: £26,000 - £42,000 Freelance Workspace Designer: £25,000 - £40,000 Prerequisites This Optimizing Office Ergonomics for Productivity does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Optimizing Office Ergonomics for Productivity was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Ergonomics Introduction to Ergonomics 00:09:00 Module 02: Workplace-Related Legislation Workplace-Related Legislation 00:09:00 Module 03: Ergonomic Principles Ergonomic Principles 00:13:00 Module 04: Setting Up an Ergonomic Workstation Setting Up an Ergonomic Workstation 00:11:00 Module 05: Prevent Ergonomic-Related Injuries Prevent Ergonomic-Related Injuries 00:14:00 Module 06: Implementing Ergonomics in the Workplace Implementing Ergonomics in the Workplace 00:18:00 Module 07: Ergonomics and Remote Work Ergonomics and Remote Work 00:16:00

ONLINE CLASS: FOCUSES ON HARASSMENT IN THE WORKPLACE AND HOW TO ADDRESS THE PROBLEM. Harassment doesn’t have to be of a sexual nature – it can include offensive remarks about a person’s gender. For example, anyone could be guilty of harassing another if offensive comments are made about certain group in general. Simple teasing or offhand comments might not be illegal, but harassment is illegal when it creates a hostile or offensive work environment. This workshop teaches how to recognize, understand, and respond to harassment so that you can help to maintain a happy work environment, free from hostility and discomfort. Topics: Harassment Laws: The definition of sexual harassment and quid pro quo. Types of Harassment: Verbal, Non-Verbal, Physical, Psychological (teasing and offhand comments). Creating a happy work environment free from hostility and discomfort. Reporting: What to do when employees witness or experience harassment. Responding: How managers can identify and respond to prohibited conduct. Attendees will be able to: Identify the signs of Harassment and take steps to prevent it, Follow a legal and ethical protocol in responding and reporting it when it is perceived to occur, Involve the correct individuals in being made aware of the occurrence, and Respond appropriately to the situation after it occurs. This workshop is offered in two versions – management-only and staff-only.   Online Format—Workplace Professionalism is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. It was an extreme pleasure to have you as part of the Communication Enhancement Training Program. Your presentation was excellent and well received by the staff. Courtney C. Crouch, Jr., PresidentSelected Funeral and Life Insurance Company

Do you have a plan to set up a new business and wondering from where to start? Do you want to make some profit in your business? The course is designed for the people who want to start a business. The course covers the areas including how to start a business, how to gain profit in business, etc. Have you heard the term like profit planning or niche profit planning? The course will teach you about profit planning through the niche profit master plan. The course is helpful for both business owners and business employee. Niche marketing is one of the best strategies for obtaining profit in business. It is a form of marketing where the particular product is focused on promoting your business. The research found that if you follow the appropriate methods of niche marketing, you will gain profit and make more money in less time. The course focuses all the necessary information about niche marketing, and profit planning like what is niche marketing, how to find the niche gold mines, how to create a niche product, how to organise and develop a USP or Unique Selling Propositions, how to fix the price structure for the niche product, etc. In short, the course will give you a detailed outline about profit planning. Course Highlights Find the Most Profitable Niche is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Find the Most Profitable Niche into 12 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 8 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Find the Most Profitable Niche Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Find the Most Profitable Niche is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Find the Most Profitable Niche is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter-01 GETTING STARTED FREE 00:30:00 Chapter-02 NICHE MASTER PLAN FREE 00:15:00 Chapter-03 FINDING NICHE GOLDMINES 01:00:00 Chapter-04 CREATING YOUR OWN NICHE PRODUCT 00:15:00 Chapter-05 QUICK & EASY PRODUCT CREATION 01:00:00 Chapter-06 CHOOSING WINNING TOPICS 00:15:00 Chapter-07 DEVELOP A USP 01:00:00 Chapter-08 YOUR PRODUCT CREATION SYSTEM 01:00:00 Chapter-09 PRICE STRUCTURE 00:15:00 Chapter-10 PROMOTING YOUR PRODUCTS 01:00:00 Chapter-11 NICHE MARKET CHEAT SHEET 00:30:00 Chapter-12 NICHE MARKETING RESOURCES 01:00:00 Mock Exam Final Exam

With the rapid development of the Coronavirus (COVID-19) disease, the world has almost come to a stand-still. The pandemic has made the acquisition of information on its adverse effect on physical-mental health and economy crucial in order to adapt our behaviour to cope with its repercussions and survive. To help you with it, our instructor Kapil Chopra, a COVID-19 consultant and certified corporate wellness coach, has designed this course to explain things in plain language and to help to break down this complex topic. The course contains research-based information obtained from industry experts and health organizations, such as WHO, PAHO, CDC, OSHA, and more. The course will provide you with practical measures to be taken at households or at the workplace amid this pandemic. It also discusses the mental toll this situation may bring upon you and how to overcome such stresses. The tutorials developed for this course are well-organized and made using professional tools. In addition to that, you will find it easy to understand infographics and visuals to make your learning more enjoyable. This course is an essential one considering the current situation, with practical and valuable information for anyone who wants to enhance their knowledge and skills coping with the COVID-19. What You'll Learn Everything you need to know about COVID-19 Preventive measures for individuals How to deal with coronavirus at the workplace Preventive measures for households Post COVID-19 preparation for businesses Preventive measures for employees Global impact on the economy due to COVID-19 Coping with mental stress at home Parenting tips. Who Is This Course For? Any individuals looking for authentic information on COVID-19 HR, Business Heads, Marketers and Entrepreneurs who wish to tackle COVID-19 at workplace Educational institutes and health workers. Anyone who is aspiring to be a COVID-19 business consultant Requirements No specific qualifications are required. No prior psychological, health or fitness knowledge is assumed. Fully accessible from any internet-enabled smart device. Career Path Internationally recognized CPD Accredited Certification received upon course completion will boost up your resume if you are a business professional, health worker or individual aspiring to become a COVID-19 pandemic consultant. Introduction General - History of Coronavirus FREE 00:02:00 People with Chronic Diseases FREE 00:02:00 Symptoms of Covid-19 00:01:00 Fatality rate by age 00:01:00 The Power of Social Distancing 00:02:00 Persistence of coronavirus on surfaces 00:01:00 All about washing your hands 00:02:00 Death Toll 00:02:00 Myths and Facts 00:03:00 Covid-19 Do's and Don'ts 00:02:00 Tips for households Parenting Tips 00:02:00 Coping with stress 00:02:00 Ways to help elderly people living with you 00:02:00 Ways to help elderly people living ALONE 00:01:00 Covid-19 pandemic preparation for businesses Impact on the global economy 00:02:00 Impact on the indian economy 00:02:00 Covid-19 preparation at workplace 00:02:00 How to protect yourself at workplace 00:01:00 Tips for employers to protect employee health 00:01:00 Tips for preparing workplaces for covid-19 outbreak 00:02:00 Classifying Workers Exposure To Covid-19 00:02:00 Guidance on covid-19 for retail industry 00:02:00 Covid-19 testing as in when and how 00:02:00 Guidance for the package delivery workers 00:02:00 Workers living overseas 00:02:00 Covid-19 outbreak affecting workplaces 00:02:00 Learn how to create an emergency communications' system at the workplace 00:02:00 implementing safety practices for workers who may have come in contact with a Covid-19 patient 00:02:00 Survival strategies for businesses during COVID-19 lockdown 00:02:00 Covid-19 measures for Sales Professionals Strategy and tactics for sales professionals during Covid-19 00:02:00

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to improve their phone skills. Overview Upon successful completion of this course, students will be more confident in handling the phone, resulting in new customers while retaining current clientele. In this course, students will learn about different types of calls and the etiquette associated with them. Getting Started Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan Aspects of Phone Etiquette Phrasing Tone of Voice Speaking Clearly Listen to the Caller Case Study Using Proper Phone Language Please and Thank You Do Not Use Slang Avoid Using the Term ?You? Emphasize What You Can Do, Not What You Can?t Case Study Eliminate Phone Distractions Avoid Eating or Drinking Minimize Multi-Tasking Remove Office Distractions Do Not Let Others Interrupt Case Study Inbound Calls Avoid Long Greeting Messages Introduce Yourself Focus on Their Needs Be Patient Case Study Outbound Calls Be Prepared Identify Yourself and Your Company Give Them the Reason for the Call Keep Caller Information Private Case Study Handling Rude or Angry Callers Stay Calm Listen to the Needs Never Interrupt Identify What You Can Do For Them Handling Interoffice Calls Transferring Calls Placing Callers on Hold Taking Messages End the Conversation Case Study Handling Voicemail Messages Ensure the Voice Mail Has a Proper Greeting Answer Important Messages Right Away Ensure Messages are Delivered to the Right Person When Leaving A Message for Others... Case Study Methods of Training Employees Group Training One-on-One Training Peer Training Job Shadowing Case Study Correcting Poor Telephone Etiquette Screening Calls Employee Evaluations Peer Monitoring Customer Surveys Case Study Wrapping Up Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Description:  Business etiquette is the set of appropriate manners practised by professionals in the business industry. Since business etiquette plays a significant role in business, you should keep in mind that the success will depend on the relationship of co-workers, clients, suppliers, investors, and other people involved. Following business etiquette will help professionals to create a healthy relationship with each other. So whether you are a business owner or a new employee, it is important for you to follow proper business etiquette. If you are interested in learning more about business manners, then register now and start your professional career through learning business etiquette. Who is the course for? Businessmen, Entrepreneur, and Professionals who are in the Business Industry. People who have an interest in learning about business etiquette. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Business Etiquette course is a useful qualification to possess, especially to people with careers in: Businessmen Business Consultant Business Development Manager Entrepreneur Human Resource Manager Strategist. Business Etiquette Basics BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Corporate Business Etiquette Module One - Getting Started 00:30:00 Module Two - Understanding Etiquette 01:00:00 Module Three - Networking for Success 01:00:00 Module Four - The Meet and Greet 00:30:00 Module Five - The Dining in Style 00:30:00 Module Six - Eating Out 00:30:00 Module Seven - Business Email Etiquette 01:00:00 Module Eight - Phone Etiquette 01:00:00 Module Nine - The Written Letter 01:00:00 Module Ten - Dressing for Success 01:00:00 Module Eleven - International Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Mock Exam - Advanced Diploma in Business Etiquette 00:20:00 Final Exam Final Exam - Advanced Diploma in Business Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain essential training skills and earn a CPD Certified Diploma with our Train the Trainer course. Learn effective communication, engagement techniques, and how to establish credibility with your audience. Perfect for aspiring trainers or professionals looking to enhance their training abilities. Enrol now for expert guidance and a recognised certification.