253 Employee courses in Sheffield

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

Creating safer, more aware workplaces through expert-led training covering domestic abuse, stalking, sexual harassment and safeguarding. Delivery Format: 2 full days OR modular segments Support Included: 9 hours of consultancy over 9 months Target Audience: HR Professionals, Line Managers, Senior Leaders, Wellbeing & DEI Leads Course Overview: This comprehensive training package equips organisations with the knowledge, tools, and confidence to recognise, respond to, and reduce the impact of domestic abuse within the workplace. Designed for HR professionals, line managers, and leadership teams, the course ensures your organisation is prepared to create a safe, supportive, and legally compliant work environment. With practical tools and follow-up support, this course empowers organisations to manage risk, comply with best practice, and make a meaningful difference in the lives of their employees. Course Modules: Introduction to Domestic Abuse Understand the definitions, forms, and prevalence of domestic abuse and its direct and indirect impact on the workplace. Implementing Domestic Abuse Policy and Procedures Guidance on developing and embedding clear, effective domestic abuse policies aligned with best practice and legal responsibilities. Spotting the Signs of Domestic Abuse Learn how to identify physical, behavioural, and performance-related indicators that an employee may be experiencing abuse. How to Support an Employee Build skills in approaching sensitive conversations, offering support without judgement, and connecting individuals to appropriate help. Understanding & Reducing Risk (to Employee and Business) Assess risks to the employee and the organisation, and implement safeguarding and protective strategies. Creating a Safe and Supportive Workplace Foster a culture of openness and safety through proactive measures, workplace adjustments, and employee engagement. Reporting, Confidentiality & Safety Planning Learn best practices for safe disclosures, confidentiality, and developing workplace safety plans. Digital Resources Access a curated collection of templates, checklists, signposting tools, and further reading to support long-term implementation. Ongoing Support: Participants receive 9 hours of consultancy or coaching over 9 months to assist with implementation, case discussions, or policy refinement. Please email julie@safespaceconsultancy.org for further information and to book a FREE 30 Consultation.

Our 8 hour course will enable students to attain the knowledge and practical competencies needed to deal with a range of emergency first aid situations and/or take on the role of emergency first aider in the workplace. At Immerse Training we specialise in bespoke on-site courses, delivered at your premises, based on your industry. Qualification Information This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will: Understand the role and responsibilities of a first aider. Be able to assess an incident. Be able to manage an unresponsive casualty who is breathing normally. Be able to manage an unresponsive casualty who is not breathing normally. Be able to recognise and assist a casualty who is choking. Be able to manage a casualty with external bleeding. Be able to manage a casualty who is in shock. Be able to manage a casualty with a minor injury. Who should attend? This qualification is for people who deal with first aid at work enabling them to be workplace emergency first aiders under the Health and Safety (First Aid) Regulations 1981. This qualification is also for people who have a specific responsibility at work, or in voluntary and community activities, to provide basic first aid to people in a range of emergency first aid situations. Pre-requisites Students must be at least 14 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and also includes 1 theory/multiple choice question paper. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in Emergency First Aid at Work includes 1 credit at Level 3 of the Regulated Qualifications Framework (RQF). Workplace First Aid Courses First Aid courses for employers and employees. Our workplace courses are fully accredited, registered and meet Health and Safety Executive (HSE) guidelines. From 1 day Emergency First Aid at Work (previously appointed person) to 3 day First Aid at Work courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

This combined First Aid and Fire Training offers the very best value to train your staff for fire and first aid training. Done in just one day, you can complete fire and first aid training

QA Level 3 Award In Emergency First Aid At Work (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Full day course Gives learners the knowledge and skills to be an emergency first aider Recommended by HSE for low-risk workplaces Course Contents: The Roles and Responsibilities of an Emergency First Aider Assessing an Incident Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Casualty CPR Safe Use of an AED (Automated External Defibrillator) Choking Seizures Wounds and Bleeding Shock Benefits of this course: 1.1 million workers in Britain had an accident at work in 2014/2015 Of those, 2,700 were from the East Midlands On average, one out of every 370 people received an injury at work The estimated cost of injuries and ill health last year was £15 billion The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid training Typically, first aiders will hold a valid certificate in either First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) Our QA Level 3 Award in Emergency First Aid at Work (RQF) - EFAW - training course is the one recommended for first aiders in a low risk workplace Having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff! As this is a Regulated Qualification, employers can book this course for their employees in the safe knowledge that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks Accredited, Ofqual regulated qualification: Our Emergency First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Emergency First Aid at Work Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained in First Aid.The Ofqual Register number for this course is 603/2367/X

QA Level 2 Award In Cardiopulmonary Resuscitation And Automated External Defibrillation (RQF) Full day course Gives learners the knowledge and skills to give CPR and use an AED safely Covers maintenance of AEDs (Automated External Defibrillators) Course Contents: The principles underlining basic life support The principles underlining resuscitation Different types of cardiac arrest Recovery Position CPR Choking Safe Use of an AED (Automated External Defibrillator) AED maintenance Benefits of this course: In the UK there are over 30,000 cardiac arrests a year outside of hospital But only less than one in ten survive to be discharged from hospital When someone has had a cardiac arrest, every minute makes a huge difference You can help save people's life by starting CPR as soon as possible, and use an AED (Automated External Defibrillator) to restart their heart This course helps to give you the skills and confidence to save people's lives, and make a huge difference not just to them, but also to their families and loved ones Accredited, Ofqual regulated qualification: Our Cardiopulmonary Resuscitation and Automated External Defibrillation course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your CPD & AED Certificate is a very good way to make sure you and your employees are trained in First Aid. And of course, all of our training courses are run in a fun and engaging, interactive and varied way, ensuring your employees have the skills and knowledge they need! The Ofqual Register number for this course is 603/2654/2 This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here.

QA Level 3 Award In Emergency Paediatric First Aid (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Full day course Would you know what to do if you saw a child in need of First Aid? Being able to deal with paediatric emergencies can make the difference between the life and death of children, and save them a lot of suffering Course Contents: The Roles and Responsibilities of an Emergency Paediatric First Aider Assessing an Emergency Situation Accident Recording Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Infant or Child Recovery Position CPR Safe Use of an AED (Automated External Defibrillator) Choking Anaphylaxis Seizures Wounds and Bleeding Shock Benefits of this course: Would you know what to do if you saw a child in need of First Aid? Children are prone to minor injuries, but suffer from serious injuries also In 2014, 2,269 children in the UK were so badly bitten by an animal they had to be admitted to hospital More than 2 million children have accidents in the home for which they're taken to A&E - every year, with Under 5s accounting for 7% of all hospital emergency treatments Being able to deal with peadiatric emergencies can make the difference between the life and death of children, and save them a lot of suffering. This QA Level 3 Award in Emergency Paediatric First Aid (RQF) qualification is ideal for: - Parents/carers or family members who want to learn key paediatric first aid skills - Those who work with children and are not required to comply with Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements Those who want to provide additional support in their organisation to existing paediatric first aiders that are trained to meet Ofsted’s Childcare Register or Early Years Foundation Stage (EYFS) 2014 requirements. For those who will be directly responsible for children, Ofsted requires people to do our two day Paediatric First Aid course instead We also run a Paediatric Annual Refresher to keep those life-saving skills up to date Accredited, Ofqual regulated qualification: Our Emergency Paediatric First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Emergency Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/0786/9

TQUK Level 3 Award in Emergency First Aid at Work (with VR Practical Sessions) This is our most popular course. This TQUK Level 3 Award in Emergency First Aid at Work course is designed to provide learners with the essential skills and knowledge to handle emergency situations in the workplace effectively. Ideal for those responsible for first aid in low-risk work environments, the course offers a blend of theoretical instruction and cutting-edge virtual reality (VR) practical sessions to enhance hands-on experience in a safe, controlled environment. Throughout the course, learners will develop a solid understanding of first aid principles, including how to assess and manage various emergencies such as injuries, shock, burns, and medical conditions like heart attacks or strokes. The integration of VR technology allows participants to immerse themselves in realistic scenarios, reinforcing their ability to apply first aid techniques with confidence. Key topics covered include: - Responsibilities of a First Aider - Assessing the Scene for Safety - Basic Life Support (CPR) and AED Use - Managing Unconsciousness, Bleeding, and Shock - Dealing with seizures and burns - Infection Prevention and Control The VR practical sessions simulate real-life emergency situations, providing learners with the opportunity to practice their skills in a virtual environment. These sessions ensure a dynamic and engaging learning experience, enabling learners to feel prepared for real-world emergencies. Upon successful completion of the course, learners will receive a TQUK Level 3 Award in Emergency First Aid at Work, certifying their competence in delivering first aid in the workplace. This course is suitable for employees across all industries, including those working in low-risk environments, office settings, or those requiring a basic first aid qualification for regulatory compliance. **Duration:** 1 day (6-8 hours, including theory and VR practical sessions) **Certification:** TQUK Level 3 Award in Emergency First Aid at Work (valid for 3 years) **Prerequisites:** None

QA Level 3 Award In First Aid At Work (Annual Refresher) (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Half day course How much do you still remember from your last first aid training course? Skills fade rapidly. This course is there to ensure learners retain the most important skills of saving a life. The Annual Refresher as recommended by HSE Course Contents: Assessing an Incident Managing an Unresponsive Casualty Recovery Position CPR Safe Use of an AED (Automated External Defibrillator) Choking Benefits of this course: 1.1 million workers in Britain had an accident at work in 2014/2015 Of those, 2,700 were from the East Midlands On average, one out of every 370 people received an injury at work Are you already holding a valid Emergency First Aid at Work (EFAW) or First Aid at Work (FAW) Certificate? How much can you still remember a year later? HSE strongly recommends that first aiders undertake Annual Refresher training during any three year FAW/EFAW certification period. This will help qualified first aiders remain competent and keep up to date with any changes to first aid procedures. In just half a day, this course is an ideal way to satisfy HSE requirements whilst minimising disruption to the work day. Accredited, Ofqual regulated qualification: Our Emergency First Aid at Work Annual Refresher course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Emergency First Aid at Work Annual Refresher Certificate fulfils the legal requirements and is a very good way to make sure you and your employees keep your First Aid skills up to date.The Ofqual Register number for this course is 603/3154/9

QA Level 3 Award In Paediatric First Aid (Annual Refresher) (RQF) This page is here if you'd like us to run this course for you and your people, at our venue or yours (within 45 minute drive from Chesterfield, Derbyshire). If you'd like us to run this course for you and you're further away, please contact us direct for a quote.   If, instead, you're interested in an open/public course, please go here. Half day course Have you already got a valid Emergency Paediatric First Aid or Paediatric First Aid certificate? Can you still remember everything you were taught? Ofsted and HSE highly recommend Paediatric Annual Refreshers to keep your skills and knowledge up to date! Course Contents: Managing an Unresponsive Infant or Child Adult, Child and Infant Recovery Position Infant and Child CPR How to use an AED on an Infant and Child Choking Adult, Infant and Child Wounds and Bleeding Shock Benefits of this course: Have you already got a valid Emergency Paediatric First Aid or Paediatric First Aid certificate? Can you still remember everything you were taught? This course is fully accredited, thus ensuring you have done your due diligence It is taught in a fun, engaging, hands on way, so you get lots of practice in You will really enjoy yourself while re-learning these life-saving skills Accredited, Ofqual regulated qualification: Our Paediatric First Aid (Annual Refresher) course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards.This means that you can be rest assured that your Paediatric First Aid certificate will fulfill the legal requirements. It is a very good way to make sure you and your employees are trained in First Aid for Children and Infants (babies).The Ofqual Register number for this course is 603/3153/7