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The Principles of 'Performance Management' Approved Online Training

Learn the importance of payroll system execution for businesses with the Payroll Systems Management Diploma for Payroll Clerk. In this course you will learn; the fundamentals of payroll management and execution. You'll learn the intricacies of hours, withholding, taxes and more, while also understanding the impact payroll has to a business in the process. The Payroll Management and Systems Diploma training course covers; the important processes and procedures for undertaking payroll management and systems and its impact on business efficiency. Your Learning Goals : Learn the intricacies of the UK Payroll System Learn how to use Brightpay Systems Understand how to pay HMRC Learn about payroll coding notices Understand the 102 schedule Learn about AEO Improve your knowledge of PAYE, NI and pensions Improve your knowledge of payslips processing. Who is this Course for? Payroll Systems Management Diploma for Payroll Clerk is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction to Payroll Management 00:10:00 An Overview of Payroll 00:17:00 The UK Payroll System Running the payroll - Part 1 00:14:00 Running the payroll - Part 2 00:18:00 Manual payroll 00:13:00 Benefits in kind 00:09:00 Computerised systems 00:11:00 Total Photo scenario explained 00:01:00 Brightpay Brightpay conclude 00:03:00 Find software per HMRC Brightpay 00:03:00 Add a new employee 00:14:00 Add 2 more employees 00:10:00 Payroll settings 00:04:00 Monthly schedule - 1 Sara 00:14:00 Monthly schedule - Lana 00:14:00 Monthly schedule - James 00:08:00 Directors NI 00:02:00 Reports 00:02:00 Paying HMRC 00:05:00 Paying Pensions 00:04:00 RTI Submission 00:02:00 Coding Notices 00:01:00 Journal entries 00:07:00 102 Schedule 00:03:00 AEO 00:06:00 Payroll run for Jan & Feb 2018 00:13:00 Leavers - p45 00:03:00 End of Year p60 00:02:00 Installing Brightpay 00:13:00 Paye, Tax, NI PAYE TAX 00:13:00 NI 00:11:00 Pensions 00:06:00 Online calculators 00:07:00 Payslips 00:03:00 Journal entries 00:07:00 Conclusion and Next Steps Conclusion and Next Steps 00:07:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Conflict Resolution in the Workplace Approved Online Training

This course explains how huge chunks of data can be analyzed and visualized using the power of the data analyst toolbox. You will learn Python programming, advanced pivot tables' concepts, the magic of Power BI, perform analysis with Alteryx, master Qlik Sense, R Programming using R and R Studio, and create stunning visualizations in Tableau Desktop.

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Workplace management provides insight into the features, resources, services, and processes that are necessary to create the best environment for employees of a company. Creating the best working environment will help your employees to become healthy and productive. You can provide this by learning how to manage civility, harassment, and violence in your workplace. It will also be helpful if you learn the dynamics on team networking to build strong working relationships among workers. Luckily, this advanced course in workplace management will be able to provide all of these. Who is the course for? Business professionals who want to create an ideal workplace environment Employees who want to learn about professional networking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Workplace Management course is a useful qualification to possess, and would be beneficial for the following careers: Businessman Department Chief or Head Manager Network Adviser Supervisor Team Leader. Managing Health and Wellness in Workplace Module One - Getting Started 00:30:00 Module Two - Definition of a Health and Wellness Program 00:30:00 Module Three - Types of Health and Wellness Programs 00:30:00 Module Four - Health Behavior Programs 01:00:00 Module Five - Health Screenings and Maintenance Programs 00:30:00 Module Six - Mental Health Programs 01:00:00 Module Seven - Evaluate the Need 01:00:00 Module Eight - Planning Process 01:00:00 Module Nine - Implementation 01:00:00 Module Ten - Create a Culture of Wellness 01:00:00 Module Eleven - Evaluate Results 00:30:00 Module Twelve - Wrapping Up 00:30:00 Level 2 Certificate In Health and Wellness at Workplace- Activities 00:00:00 Team Networking Module One - Getting Started 01:00:00 Module Two - The Benefits of Networking at Work 00:15:00 Module Three - Networking Obstacles 00:30:00 Module Four - Networking Principles 01:00:00 Module Five - How to Build Networks 00:30:00 Module Six - Recognize Networking Opportunities 00:30:00 Module Seven - Common Networking Mistakes 01:00:00 Module Eight - Develop Interpersonal Relationships 01:00:00 Module Nine - Online Networking Tools 01:00:00 Module Ten - Time Management 00:30:00 Module Eleven - Maintaining Relationships Over Time 00:30:00 Module Twelve - Wrapping Up 01:00:00 Workplace Team Networking Diploma- Activities 00:00:00 Managing Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Workplace Ergonomics: Injury Prevention Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Mock Exam Mock Exam- Advanced Diploma in Workplace Management 00:30:00 Final Exam Final Exam- Advanced Diploma in Workplace Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Food Hygiene and Safety with Cleaning Certificate is a must-have qualification for anyone involved in the food industry. Whether you’re a food business owner, a manager, or an employee, this course is designed to ensure you have the knowledge to maintain high standards of hygiene and cleanliness in all aspects of food handling. The course covers essential topics such as food safety regulations, cleaning procedures, risk assessment, and sanitation practices, providing you with the tools to create a safe environment for customers and staff alike. This online course is accessible from anywhere, at any time, allowing you to learn at your own pace. With straightforward modules and clear, easy-to-follow content, it’s designed to equip you with the skills needed to meet food safety requirements confidently. By the end of the course, you will have a deep understanding of the importance of hygiene and cleaning in food safety, ensuring you are fully equipped to maintain a clean, safe, and compliant food service operation. Our Food Hygiene and Safety with Cleaning Certificate course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. Food Hygiene and Safety with Cleaning Certificate QLS Bundle Includes the following Courses Course 01: Certificate in Food Hygiene and Safety for Catering at QLS Level 2 Course 02: Diploma in Cleaning at QLS Level 5 Key Features of Food Hygiene and Safety with Cleaning Certificate Eligibility for QLS endorsed certificate upon successful completion of the Food Hygiene and Safety with Cleaning Certificate course Free CPD Accredited Course Fully online, interactive Food Hygiene and Safety with Cleaning Certificate course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Food Hygiene and Safety with Cleaning Certificatetraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Food Hygiene and Safety with Cleaning Certificate course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Food Hygiene and Safety with Cleaning Certificate course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Food Hygiene and Safety with Cleaning Certificate course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Food Hygiene and Safety with Cleaning Certificate course, learners will be able to order an endorsed certificate, titled: Certificate in Food Hygiene and Safety for Catering at QLS Level , & Diploma in Cleaning at QLS Level 5, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Food Hygiene and Safety with Cleaning Certificate basics. Requirements No prior degree or experience is required to enrol in this Food Hygiene and Safety with Cleaning Certificate course. Career path This Food Hygiene and Safety with Cleaning Certificate Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

LIf you're aiming to gain a solid grasp of the principles behind construction cost management, contracts, and estimation, our Quantity Surveyor Diploma is an ideal starting point. Designed with clarity and precision, this course walks you through core responsibilities such as budget planning, tendering, and cost control, offering structured insight into the processes that keep construction projects financially sound and contractually on track. With easy-to-follow modules and CPD accreditation, learners can expect a dependable framework to explore the essentials of quantity surveying from a theoretical and administrative perspective. Whether you’re looking to refresh your knowledge or explore a new professional path, this diploma suits those who prefer studying at their own pace with zero need for site-based involvement. The course is delivered entirely online, providing flexible access to expertly prepared content—making it easier to learn wherever and whenever suits you best. It's a smart choice for those with an eye on accuracy, budget oversight, and contractual detail within the construction sector. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Quantity Surveyor Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Quantity Surveyor Diploma - CPD Accredited training.

The Food Labelling Regulations Training - CPD Accredited Course offers a thorough understanding of the legal and practical aspects of food labelling. In this course, learners will explore the latest UK and EU regulations, which dictate how food labels must be designed, displayed, and interpreted. These regulations play a crucial role in ensuring consumer safety, transparent marketing, and legal compliance within the food industry. Designed for professionals who need to navigate food labelling laws confidently, this course provides in-depth knowledge of ingredient declarations, allergen labelling, nutritional information, and the broader implications of food labelling. With an emphasis on staying up-to-date with the constantly evolving regulatory landscape, learners will leave equipped to handle labelling requirements with ease. The course aims to provide not just knowledge, but the confidence to apply it effectively in the workplace, ensuring that labels are compliant, clear, and legally sound. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Food Labelling Module 02: General Principles of Food Labelling Module 03: Components of a Food Label Module 04: Nutrition Labelling Module 05: Enforcement Bodies and Relevant Legislation in the UK Module 06: UK Regulations and Laws on Food Labelling Module 07: Public Health and Food Safety Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Food Labelling Regulations Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Food Labelling Regulations Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Food Labelling Regulations Training - CPD Accredited training.

Efficient offices don’t run on coffee alone – they run on the steady hands of skilled managers and receptionists who know how to keep everything ticking without fuss or fluster. This CPD-accredited course is your passport to mastering the essentials of office coordination, administrative systems, and reception etiquette that make businesses function like a well-rehearsed string quartet (minus the violins). Whether you're looking to refine your organisational flair or finally understand what “scheduling synergy” actually means, this course has your back – with zero jargon and a touch of charm. We’ll guide you through key office procedures, professional communication techniques, document management, and the gentle art of telephone diplomacy. You'll also get the lowdown on digital tools that can turn chaos into calendar invites. Whether you're already perched behind the front desk or eyeing a career in office administration, this course offers structured learning without requiring a stapler in hand. It’s all designed to help you function with confidence, deliver impeccable service, and maybe even tame that printer that bites. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Core Skills Required Module 02: Self-Management (I) Module 03: Self-Management (II) Module 04: Time Management (I) Module 05: Time Management (II) Module 06: Organizing and Planning (I) Module 07: Organizing and Planning (II) Module 08: Communication (I) Module 09: Communication (II) Module 10: Additional Challenges Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Office Management and Receptionist Skills - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Office Management and Receptionist Skills - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Office Management and Receptionist Skills - CPD Accredited training.