Customer Service Essentials 1 Day Training in Guildford
Imagine a world where every conversation you have is meaningful and impactful. 'Mindful Listening' is designed to transport you to such a world. This course opens with an exploration of mindful listening, introducing you to the profound impact of truly hearing and understanding others. As you navigate through this journey, you will unlock the secrets to not just hearing, but truly comprehending and empathetically engaging with those around you. As you delve deeper into the curriculum, you will explore the relationship between mindfulness, meditation, and effective communication. The skills taught in this course go beyond mere listening; they encompass self-awareness, empathy, and the ability to foster meaningful connections in both personal and professional settings. By the end of your journey, you will have woven mindful listening into the fabric of your daily life, influencing how you interact with the world around you, promoting cultural sensitivity, and making a positive social impact. Learning Outcomes Comprehend the essence of mindful listening and its benefits. Apply mindfulness meditation techniques to enhance listening skills. Develop heightened self-awareness for improved communication. Utilize mindful listening to strengthen relationships. Integrate mindful listening practices into various professional and cultural contexts. Why choose this Mindful Listening course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Mindful Listening course for? Individuals seeking to improve personal and professional relationships. Professionals in counselling, therapy, or coaching roles. Team leaders and managers in business settings. Educators and trainers aiming to enhance communication skills. Anyone interested in personal development and effective communication. Career path Life Coach - £30,000 to £50,000 Human Resources Specialist - £28,000 to £45,000 Mental Health Counsellor - £27,000 to £42,000 Corporate Trainer - £30,000 to £48,000 Mediator or Conflict Resolution Specialist - £31,000 to £46,000 Customer Service Manager - £29,000 to £44,000 Prerequisites This Mindful Listening does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Mindful Listening was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Mindful Listening Introduction to Mindful Listening 00:16:00 Module 02: The Fundamentals of Mindful Listening The Fundamentals of Mindful Listening 00:20:00 Module 03: Mindfulness Meditation Mindfulness Meditation 00:20:00 Module 04: Developing Self-Awareness Developing Self-Awareness 00:16:00 Module 05: Mindful Communication Mindful Communication 00:21:00 Module 06: Mindful Listening in Relationships Mindful Listening in Relationships 00:19:00 Module 07: Mindful Listening in Professional Settings Mindful Listening in Professional Settings 00:20:00 Module 08: Mindful Listening Practises Mindful Listening Practises 00:20:00 Module 09: Cultivating Empathy and Compassion Cultivating Empathy and Compassion 00:21:00 Module 10: Integrating Mindful Listening into Your Life Integrating Mindful Listening into Your Life 00:20:00 Module 11: Mindful Listening and Cultural Sensitivity Mindful Listening and Cultural Sensitivity 00:22:00 Module 12: Mindful Listening and Social Impac Mindful Listening and Social Impac 00:20:00 Module 13: Final Reflection and Integration Final Reflection and Integration 00:20:00 Mock Exam Mock Exam - Mindful Listening 00:20:00 Final Exam Final Exam - Mindful Listening 00:20:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Welcome to the world of Rational Emotive Behaviour Therapy (REBT) - a revolutionary therapy approach that can help you take control of your thoughts, emotions and actions! If you're looking for a comprehensive REBT course, then look no further! Our REBT - Rational Emotive Behaviour Therapy Bundle includes a range of courses that will teach you everything you need to know about REBT and related therapies. With our REBT Therapy course, you'll learn how to identify negative beliefs and thought patterns and how to replace them with positive ones. You'll also learn about the history and theory of REBT, as well as practical techniques for applying REBT in your daily life. But that's not all - our bundle also includes courses on Cognitive Behavioural Therapy, Dialectical Behaviour Therapy (DBT), Couples Therapy & Counselling and many more! These courses will equip you with the knowledge and skills to help individuals overcome a wide range of emotional and psychological problems, from anxiety and depression to learning disabilities and relationship issues. You'll learn about the principles and practices of various therapeutic approaches and how to apply them in a range of contexts. Plus, with our REBT course, you'll also receive a QLS-endorsed hardcopy certificate - an essential credential for anyone looking to pursue a career in counselling or therapy. So why wait? Enrol in our REBT - Rational Emotive Behaviour Therapy Bundle today and start your journey towards a more fulfilling and rewarding career in counselling and therapy! This REBT - Rational Emotive Behaviour Therapy Bundle Package includes: Course 01: Certificate in REBT Therapy at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Cognitive Behavioural Therapy Course 02: Mental Health Awareness Course Course 03: Psychotherapy and Counselling Diploma Course 04: Learning Disability Awareness Course 05: Child Psychology Course Course 06: Dialectical Behaviour Therapy (DBT) Course 07: Couples Therapy & Counselling Course 08: Dual Diagnosis Level 2 Course 09: Psychology of Anxiety and Stress Disorders Course 10: Diploma in Emotional Intelligence, Mindfulness and Empathy Training Why Prefer This REBT - Rational Emotive Behaviour Therapy Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this REBT - Rational Emotive Behaviour Therapy bundle courses, you will be able to learn: Gain an in-depth understanding of Rational Emotive Behaviour Therapy (REBT) and related therapies Learn how to identify and challenge negative thought patterns and beliefs Develop skills for applying various therapeutic approaches in different contexts Learn how to provide effective counselling and therapy for a wide range of emotional and psychological problems Enhance your knowledge of mental health awareness and disability awareness Learn about the principles of child psychology and couples therapy Develop skills in emotional intelligence, mindfulness and empathy training ***Curriculum breakdown of REBT Therapy*** What is REBT? And Why Is It Great? The Origins Of REBT Basic Principles of REBT That Can Change Your Life Preview Demo Video 1 - The Power Of REBT To Change Your World! Demo Video 2 - The Power Of REBT To Change Your World! Banning Negativity From Your Life Banishing The Negative Beliefs That Hold You Back! BONUS TIPS! The Power OF Questions To Change Your Life SPECIAL BONUS VIDEO! How is the REBT - Rational Emotive Behaviour TherapyBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals looking to pursue a career in counselling or therapy Mental health professionals seeking to enhance their knowledge and skills Teachers, social workers, and other professionals who work with individuals with emotional and psychological problems Individuals seeking to improve their own mental health and wellbeing Career path This bundle will be beneficial for anyone looking to pursue a career as: Counsellor - starting salary £24,000 - £30,000 Psychotherapist - starting salary £28,000 - £35,000 Child psychologist - starting salary £25,000 - £30,000 Learning disability nurse - starting salary £24,000 - £30,000 Mental health social worker - starting salary £25,000 - £30,000 Certificates Certificate in REBT Therapy at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.
Emotional Intelligence is the new premium in the job market! It is like a cherry on the cake for a candidate's CV. Employers also look forward to hiring emotionally intelligent employees to deal with work sophistications. Enrol in our Emotional Intelligence right away and amplify your chances at landing yourself the job you dream of! This Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Emotional Intelligence course helps learners gain a thorough understanding of the relationship between emotion and intelligence and how they impact our personalities. It teaches learners how to control their emotions and how these two concepts affect our actions. By taking this Emotional Intelligence training, you can set yourself up for success and a fulfilling career. Enrol today and start your journey towards excellence. By the end of this Emotional Intelligence course, you will : Understand the concept of emotional intelligence and how it relates to our personalities and actions. Learn how to control and manage emotions effectively. Develop skills in self-awareness and self-regulation. Enhance interpersonal skills, such as empathy and communication. Improve decision-making abilities and problem-solving skills. Why Prefer This Emotional Intelligence at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Emotional intelligence is the ability to recognise and understand your own emotions and the emotions of others, and to use this awareness to manage your behaviour and relationships effectively. In this online course, you will learn how to develop your emotional intelligence and use it to improve your personal and professional relationships. Throughout the course, you will be introduced to various concepts and techniques for enhancing your emotional intelligence, such as self-awareness, self-regulation, motivation, empathy, and social skills. You will also learn how to apply these skills in real-world situations, such as dealing with conflict, building strong relationships, and managing stress. By the end of the Emotional intelligence course, you will have the tools and knowledge you need to effectively manage your emotions and improve your relationships with others. *** Course Curriculum *** Here is the curriculum breakdown of the Emotional Intelligence at QLS Level 5 course: Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This online Emotional intelligence course is suitable for individuals seeking to improve their communication and interpersonal skills, professionals aiming to excel in leadership roles, students wanting to gain a competitive edge in the job market, and individuals looking to improve their emotional well-being and mental health. It is also suitable for couples and families looking to strengthen their relationships and improve their conflict resolution skills. Requirements No prior background or expertise is required. Career path Our Emotional intelligence course can help our learners pursue the following line of work Mental Health Worker - Average annual income £26,798 Social Worker - Average annual income £30,000 Verbal Communication Instructor - Average annual income £35,516 Clinical Social Worker - Average annual income £30,000 Social Work Assistant - Average annual income £18,200 to £28,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
ð Unlock Your Emotional Potential with the Emotional Mastery Certification Course! ð Are you ready to take control of your emotions and transform your life? Introducing the Emotional Mastery Certification Course - the ultimate guide to understanding, managing, and mastering your emotions for a happier, more fulfilled life! ð Why Emotional Mastery? Emotions are the driving force behind our actions and decisions. Mastering them empowers you to navigate life's challenges with resilience, build healthier relationships, and achieve unparalleled success. Our comprehensive course is designed to equip you with the skills and knowledge needed to achieve emotional mastery in every aspect of your life. ð What You'll Learn: Self-Awareness: Dive deep into understanding your emotions and the underlying triggers that influence your behavior. Emotional Regulation: Learn powerful techniques to manage stress, anxiety, and other challenging emotions, enabling you to respond thoughtfully in any situation. Empathy and Connection: Develop strong interpersonal skills, enhance your empathy, and build meaningful connections with others. Conflict Resolution: Acquire strategies to navigate conflicts gracefully, turning them into opportunities for growth and understanding. Positive Mindset: Cultivate a positive mindset that propels you towards success and fulfillment, both personally and professionally. ð Course Highlights: Expert-Led Content: Benefit from the knowledge of seasoned experts in psychology, emotional intelligence, and personal development. Interactive Modules: Engage with dynamic modules, exercises, and real-life scenarios to apply your newfound skills in practical situations. Community Support: Connect with a vibrant community of like-minded individuals on the same journey to emotional mastery, fostering collaboration and mutual growth. Certification: Earn an internationally recognized certification upon completion, showcasing your expertise in emotional intelligence. ð Who Should Enroll: Professionals seeking a competitive edge in their careers. Individuals committed to personal growth and self-improvement. Leaders aspiring to create positive, high-performing teams. Anyone looking to enhance their emotional well-being and live a more fulfilling life. Invest in yourself. Transform your life. ð Course Curriculum Introduction to Emotional Intelligence Introduction to the Course 00:00 Introduction to Emotional Intelligence 00:00 The Self-Perception Realm Introduction to the Self-Perception Realm 00:00 Emotional Self-Awareness 00:00 Self-Regard 00:00 Self-Actualization 00:00 The Interpersonal Realm Introduction to the Interpersonal Realm 00:00 Interpersonal Relationships 00:00 Empathy 00:00 Social Responsibility 00:00 The Self-Expression Realm Introduction to the Self-Expression Realm 00:00 Assertiveness 00:00 Independence 00:00 Emotional Expression 00:00 The Stress-Management Realm Introduction to the Stress-Management Realm 00:00 Optimism 00:00 Stress Tolerance 00:00 Flexibility 00:00 The Decision-Making Realm Introduction to the Decision-Making Realm 00:00 Reality Testing 00:00 Impulse Control 00:00 Problem Solving 00:00 Happiness and General Well-Being Happiness and General Well-Being 00:00
Are you looking forward to Level 2 Certificate in Counselling Skill straining, the most demanding skills for the ongoing year and beyond? Then you are in the perfect place. Let's explore! Couples and child counsellors will gain an unparalleled understanding of how relationships work, as well as how to best respond when challenges arise. Through engaging activities, captivating lectures, and invaluable one-on-one feedback sessions, this training course promises to bolster your counselling abilities. Level 2 Certificate in Counselling Skills course Basic Learning Outcomes: In professional therapy, there is discussion of legal, cultural, and ethical issues. How to Treat Mental Disorders in Children and Adolescents Counselling for anxiety and stress disorders prevention. Counselling to treat depression and mood disorders. Engaging with and assessing customers. Assisting people in need. Empathy and effective communication in counselling. Counselling Curriculum Topics: Counselling and Counsellors Theories and Models of Counselling Legal, Cultural and Ethical Issues in Professional Counselling Forms of Psychotherapy Childhood and Adolescent Psychiatric Disorders Counselling Children and Adolescents in Schools Counselling Trauma and Substance Abuse Counselling Stress and Anxiety Disorders Counselling Personality Disorders Counselling Mood Disorders and Depression Counselling Eating & Sleeping Disorders Life Coaching and Career Counselling Couple and Family Counselling Counselling Self-Harm and Suicide Engaging and Assessing the Clients Helping the Client in Crisis Crisis Intervention Low Intensity CBT Treatment Medication and Therapy in the Treatment of Mental Illness Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After comIn-demand jobs related to this sector: Counsellor Support Worker Therapist Mental Health Worker Case Manager Life Coach Advice Worker Psychologist Youth Worker Social Worker Certificates Certificate of completion Digital certificate - Included Get CPD Accredited PDF Certificate for Free. Certificate of completion Hard copy certificate - Included After successfully completing this Level 2 Certificate in Counselling Skills course, you get a digital and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.
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