592 Empathy courses

Coaching workshop for managers who want to use their coaching capabilities to improve the business performance of their coachees.

Experience safer urban roads with our FORS Approved Virtual Reality Safe Urban Driving Training. Our immersive program empowers drivers to navigate bustling city streets alongside vulnerable road users, fostering a culture of road safety. With a seven-hour DCPC-approved course, participants gain valuable insights and skills for responsible driving. Invest in your drivers' safety and meet compliance requirements while protecting lives on the road. Elevate road safety with our innovative VR training. Learn more at www.totalcompliance.co.uk

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Excelling in GCSE Religious Studies! At GLA Tutors, we are dedicated to helping students succeed in their GCSE Religious Studies examinations. Our experienced tutors are passionate about the subject and committed to providing comprehensive support aligned with the AQA examination board's specification. Let's explore the breakdown of the AQA GCSE Religious Studies specification: Paper 1: The Study of Religions: Beliefs and Teachings This paper focuses on the study of two religions, such as Christianity and Islam. Our tutors will guide students through the fundamental beliefs, teachings, and practices of these religions. We delve into topics like the nature of God, religious texts, worship, and the impact of religion on individuals and society. Through engaging discussions and thought-provoking exercises, we help students develop a deep understanding of religious beliefs. Paper 2: Thematic Studies This paper explores ethical and philosophical issues, as well as the influence of religion in the modern world. Our tutors will delve into topics like crime and punishment, human rights, life and death, and religion and society. We provide in-depth analysis, case studies, and perspectives from different religious traditions to enable students to critically examine these issues. We also emphasise the development of strong argumentation and evaluation skills. Paper 3: Study of Religion: Textual Studies In this paper, students will explore religious texts and their significance. Our tutors will guide students through the study of sacred texts, such as the Bible or the Qur'an. We help students analyse and interpret these texts, understand their historical and cultural context, and explore their relevance in contemporary society. We provide comprehensive guidance on textual analysis and the application of religious teachings to real-life situations. At GLA Tutors, we foster a supportive and inclusive learning environment, where students can explore and deepen their understanding of religious studies. Our tutors provide personalised one-on-one sessions, group discussions, and access to a range of learning resources to cater to each student's unique needs. Beyond the specification, we encourage critical thinking, empathy, and open-mindedness, enabling students to engage with complex ethical and philosophical questions. We also focus on developing strong exam techniques, essay writing skills, and effective revision strategies to maximize exam success. Join us at GLA Tutors and embark on a transformative journey in GCSE Religious Studies. Our tutors are here to guide you towards academic excellence, a deep appreciation for religious diversity, and the ability to apply religious teachings to real-world contexts. Feel free to exploreour websitefor more information or reach out to us with any questions you may have.  https://www.globallearners.academy/services/gcse We can provide assistance for everything you need to prepare students for exams, including: past papers, mark schemes and examiners’ reports specimen papers and mark schemes for new courses exemplar student answers with examiner commentaries high quality revision guides

Getting to grips with GCSE History At GLA Tutors, we are dedicated to helping students excel in their GCSE History examinations. Our experienced tutors are passionate about history and committed to providing comprehensive support aligned with the AQA examination board's specification.  Let's explore the breakdown of the AQA GCSE History specification: Paper 1: Understanding the Modern World This paper focuses on key historical events and developments from the 20th century. Our tutors will guide students through topics such as the origins of World War I, the Treaty of Versailles, the rise of Hitler and the Nazis, the Cold War, and the civil rights movement. We provide in-depth analysis, engaging discussions, and access to a wide range of historical sources to help students develop a deep understanding of these crucial events. Paper 2: Shaping the Nation In this paper, students will explore the history of Britain from medieval times to the present day. Our tutors will delve into topics such as the Norman Conquest, the Tudors, the Industrial Revolution, the British Empire, and the impact of immigration. We provide comprehensive guidance on key historical figures, significant events, and the social, political, and economic changes that shaped the nation. Through interactive lessons and engaging activities, we help students develop a strong grasp of British history. Historical Investigation This component allows students to conduct an in-depth investigation on a topic of their choice. Our tutors will provide guidance on selecting a suitable topic, conducting research, analysing sources, and presenting findings. We help students develop critical thinking skills, research methodology, and the ability to construct coherent and well-supported arguments. This component allows students to develop their historical research skills while exploring a topic of personal interest. At GLA Tutors, we foster a supportive and inclusive learning environment, where students can explore and deepen their understanding of history. Our tutors provide personalised one-on-one sessions, group discussions, and access to a range of learning resources to cater to each student's unique needs. Beyond the specification, we encourage critical thinking, historical empathy, and the ability to analyse and interpret historical sources. We also focus on developing strong exam techniques, essay writing skills, and effective revision strategies to maximise exam success. Join us at GLA Tutors and embark on a transformative journey in GCSE History. Our tutors are here to guide you towards academic excellence, a deeper appreciation for the past, and the ability to critically analyse historical events and their impact on the world today. Feel free to explore our website for more information or reach out to us with any questions you may have. We can provide assistance for everything you need to prepare students for exams, including: past papers, mark schemes and examiners’ reports specimen papers and mark schemes for new courses exemplar student answers with examiner commentaries high quality revision guides

Forest Bathing, nature therapy and healing in the natural environment This is a time when we are all hearing the call to be out in the natural environment, becoming natural environment returners.

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

Experience safer urban roads with our FORS Approved Virtual Reality Safe Urban Driving Training. Our immersive program empowers drivers to navigate bustling city streets alongside vulnerable road users, fostering a culture of road safety. With a seven-hour DCPC-approved course, participants gain valuable insights and skills for responsible driving. Invest in your drivers' safety and meet compliance requirements while protecting lives on the road. Elevate road safety with our innovative VR training. Learn more at www.totalcompliance.co.uk

This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments. By the end of the programme participants will be able to: Understand the basic concepts of negotiation and how it adds value to the organisation Recognise the stages of negotiation and the skills required at each stage Make use of tried-and-tested negotiation planning tools Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes Set negotiation objectives Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements 1 Welcome Introductions Aims and objectives Plan for the day 2 Why negotiate? Understanding the negotiation context Negotiating with suppliers Negotiating with stakeholders 3 Understanding the process The phases of negotiation and what to do in each phase Before During After 4 Planning Appreciating the importance of planning Different approaches Identifying the key variables Setting objectives for each of them Practical negotiation planning exercise 5 Doing The key skills required, Communication Numeracy empathy Applying these skills in a role play: practical exercise 6 Close Review of key learning points Personal action planning

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.