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1269 Empathy courses

Emotional intelligence 1 Day Workshop in Oxford

By Mangates

Emotional Intelligence 1 Day Workshop in Oxford

Emotional intelligence 1 Day Workshop in Oxford
Delivered In-Person + more
£595 to £795

Emotional Intelligence Mastery

By Owenico Consult

Discover the ultimate Emotional Intelligence Mastery Training and Coaching Programme. Elevate your EQ, enhance relationships and achieve personal and professional success. Join us today! Unlock the power of emotions with our Emotional Intelligence Mastery Training and Coaching Programme! Elevate your EQ, improve relationships and excel in every aspect of life. Join us on the journey to emotional intelligence greatness! #EmotionalIntelligence #EQMastery #CoachingProgramme

Emotional Intelligence Mastery
Delivered OnlineFlexible Dates
Price on Enquiry

Transitioning into Leadership for an IT Manager

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for IT Professionals who expect to or who have recently transitioned into a management role will benefit from this course. Overview Make a smooth transition into management Develop your authentic leadership style Engage and empower staff to achieve excellence Build high-performing, collaborative teams Apply delegation best practices Attract and retain great staff From developing an inspiring vision and empowering members to reach it, to meeting deadlines, and evaluating results. This course will teach students the skills and behaviors needed to successfully transition into an IT manager role. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Making the Transition into Leadership Defining Success Developing Leadership Competencies Acting as Leader, Liaison, Figurehead. Monitor, Disseminator, and Spokesperson Allocating Resources Acting Entrepreneurially Negotiating and Handling Disturbances 2. Building Trust, Engagement and Involvement Applying SCARF Leading by Example with the 5 Components of Emotional Intelligence - Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skill Engaging, Involving, and Motivating Others The 4 Disciplines of Motivation - Behavioral, Cognitive, Psychodynamic, and Humanistic Working with Differing Personality Styles Developing Your Leadership Psychological Toolkit Discovering and Meeting Stakeholder Expectations 3. Collaboration & Teams Creating, Facilitating, and Maintaining Teams Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives Modern, Autonomous, Self-Organizing, and Cross-Functional Teams 4. Building People with Challenging Work Willingness to Delegate Delegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight 5. Attracting and Keeping Great People Managing Performance Knowing Your Staff Checking Assumptions Engaging Your Team Leading and Coaching for Success Managing Disruption

Transitioning into Leadership for an IT Manager
Delivered OnlineFlexible Dates
£2,250

Boost Customer Satisfaction: Join us 1 Day Training in Tonbridge

By Mangates

Customer Service Essentials 1 Day Training in Tonbridge

Boost Customer Satisfaction: Join us 1 Day Training in Tonbridge
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Cirencester

By Mangates

Customer Service Essentials 1 Day Training in Cirencester

Boost Customer Satisfaction: Join us 1 Day Training in Cirencester
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Portree

By Mangates

Customer Service Essentials 1 Day Training in Portree

Boost Customer Satisfaction: Join us 1 Day Training in Portree
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Fleet

By Mangates

Customer Service Essentials 1 Day Training in Fleet

Boost Customer Satisfaction: Join us 1 Day Training in Fleet
Delivered In-Person + more
£595 to £795

Boost Customer Satisfaction: Join us 1 Day Training in Bournemouth

By Mangates

Customer Service Essentials 1 Day Training in Bournemouth

Boost Customer Satisfaction: Join us 1 Day Training in Bournemouth
Delivered In-Person + more
£595 to £795

Building Better Careers with Soft Skills: 1-Day Workshop in Liverpool

By Mangates

10 Soft Skills You Need 1 Day Training in Liverpool

Building Better Careers with Soft Skills: 1-Day Workshop in Liverpool
Delivered In-Person + more
£595 to £795

Building Better Careers with Soft Skills: 1-Day Workshop in Chichester

By Mangates

10 Soft Skills You Need 1 Day Training in Chichester

Building Better Careers with Soft Skills: 1-Day Workshop in Chichester
Delivered In-Person + more
£595 to £795