645 Empathy courses in Belfast delivered Online

Design meetings that get people participating

Are you someone wishing to learn the skills to analyze data professionally using Power BI? Do you want to learn to create impressive reports? Then this is the right course for you! Learn the complete workflow in Power BI from A-to-Z and advanced analytics with DAX-calculated columns and measures, forecasting, and advanced analytics.

Elevate your expertise in healthcare with our Duty of Candour course. Uncover the intricacies of transparent communication, legal frameworks, and adept handling of adverse events. Master the art of sincere apologies, compensation procedures, and instill a culture of continuous improvement. Navigate accountability, oversee governance, and anticipate future trends. Join us to foster trust, openness, and excellence in healthcare.

Prepare to make a difference with Learning Support Assistant Training. Equip yourself with the skills needed to effectively support students and enhance their learning experience.

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

These events are designed to introduce the BOOK & basic ideas behind Understanding & Dealing with Everyday Racism The Six Stages Framework

Family Support Worker: Family Support Worker Course Online Enroll in our comprehensive Family Support Worker program to embark on a fulfilling career dedicated to assisting families and children. This specialized course offers in-depth training in the role of a Support Worker, covering essential topics such as communication skills, crisis intervention, and family dynamics. Gain practical experience and theoretical knowledge to excel as a Support Worker in various social care settings. Join us and become a valued member of the support worker community, making a meaningful difference in the lives of those in need. Become a skilled Support Worker with our Family Support Worker course! Gain practical experience and essential skills to excel in this rewarding role. Learn from experienced instructors and acquire the expertise needed to make a meaningful difference in the lives of families. Enroll now and start your journey as a Support Worker today! Throughout our Family Support Worker course, you'll delve deep into the responsibilities and duties of a Support Worker. From providing emotional support to offering practical assistance, you'll learn how to navigate various family dynamics with empathy and professionalism. With hands-on training and comprehensive curriculum, our program prepares you to be a compassionate and effective Support Worker in diverse settings. Take the first step towards a fulfilling career in support services by enrolling in our Family Support Worker course today! Main Course: Level 5 Diploma in Family Support Worker Free courses included with Family Support Worker: Family Support Worker Course Course 01: Adult Support Worker Course 02: Social worker Diploma Course 03: Safe Handling of Medication in Health & Social Care Course 04: Level 3 Award in Health and Social Care Special Offers of this Support Worker: Support Worker Course. This Support Worker: Support Worker Course includes a FREE PDF Certificate. Lifetime access to this Support Worker: Support Worker Course Instant access to this Support Worker: Support Worker Course 24/7 Support Available to this Support Worker: Support Worker Course [ Note: Free PDF certificate as soon as completing Family Support Worker: Family Support Worker Course] Family Support Worker: Family Support Worker Course Online This Family Support Worker: Family Support Worker Course consists of 11 modules. Assessment Method of Family Support Worker: Family Support Worker Course After completing Working in Family Support Worker: Family Support Worker Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Family Support Worker: Family Support Worker Course After completing the Working in Family Support Worker: Family Support Worker Course, you can instantly download your certificate for FREE. Who is this course for? Family Support Worker: Family Support Worker Course Online The Family Support Worker: Family Support Worker course is ideal for those already working in this field or are interested in becoming one. This Family Support Worker: Family Support Worker Course is designed to broaden your knowledge and boost your CV. Learn essential skills and gain a certificate of achievement to prove your newly acquired knowledge. Requirements Family Support Worker: Family Support Worker Course Online To enrol in this Family Support Worker: Family Support Worker Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Family Support Worker: Family Support Worker Course. Be energetic and self-motivated to complete our Family Support Worker: Family Support Worker Course. Basic computer Skill is required to complete our Family Support Worker: Family Support Worker Course. If you want to enrol in our Family Support Worker: Family Support Worker Course, you must be at least 15 years old.

These events are designed to work on the ideas introduced in Level 1: Understanding & Dealing with Everyday Racism The Six Stages Framework

Course Duration: 1 or 2 days (or modular format across 3–4 sessions) Target Audience: Team leaders, managers, project leads, HR professionals, and change champions responsible for initiating or supporting change within their teams or organisations. Course Objectives By the end of this course, participants will be able to: Understand the dynamics and psychology of organisational change. Apply change models to plan and implement change effectively. Communicate change with clarity and empathy. Anticipate and manage resistance to change. Sustain momentum and embed change in culture and practice. Course Outline Module 1: The Nature of Change Why change initiatives succeed or fail Types of organisational change (strategic, cultural, technological, etc.) The human side of change: uncertainty, fear, and motivation Change vs transformation Module 2: Change Management Models Lewin’s Change Model (Unfreeze–Change–Refreeze) Kotter’s 8-Step Change Model ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement) Choosing and applying the right model for your context Module 3: Planning and Leading Change Assessing readiness and mapping stakeholders Creating a compelling vision for change Developing a change plan and roadmap Roles and responsibilities of leaders and change agents Module 4: Communicating Through Change Crafting key messages and change narratives Communicating with transparency and empathy Engaging employees and addressing concerns Channels, timing, and frequency of communication Module 5: Managing Resistance and Building Buy-In Identifying sources of resistance Strategies to understand and reduce resistance Building coalitions and early adopters Creating participation and ownership Module 6: Embedding and Sustaining Change Reinforcement strategies and recognition Aligning systems, structures, and behaviours Monitoring progress and adjusting plans Measuring change success (KPIs, feedback loops) Module 7: Leading Yourself Through Change Emotional resilience and adaptability Supporting your team while navigating uncertainty Mindsets for change leadership Self-reflection and personal action plan Delivery Style Interactive workshops with case studies and real-life examples Group discussions, change simulations, and planning activities Practical tools and templates for immediate workplace use Course Materials Provided Participant workbook Change management templates (e.g. stakeholder map, change comms plan) Change models quick reference guide Personal action plan template Optional Add-ons Custom case study based on your organisation’s current change program Post-course coaching or implementation support Manager toolkit for cascading change conversations

Our Advanced Customer Service Training equips professionals with the essential skills to provide exceptional service in high-pressure and diverse environments. This course covers key areas like effective communication, conflict resolution, empathy, and the integration of diversity and inclusion. Participants will learn how to anticipate customer needs, manage expectations, and deliver consistent service excellence. By the end of the course, learners will be prepared to enhance customer satisfaction and foster lasting relationships, ensuring every interaction is impactful and effective.