Description

Course Duration:

1 or 2 days (or modular format across 3–4 sessions)

Target Audience:

Team leaders, managers, project leads, HR professionals, and change champions responsible for initiating or supporting change within their teams or organisations.

Course Objectives

By the end of this course, participants will be able to:

Understand the dynamics and psychology of organisational change.

Apply change models to plan and implement change effectively.

Communicate change with clarity and empathy.

Anticipate and manage resistance to change.

Sustain momentum and embed change in culture and practice.

Course Outline

Module 1: The Nature of Change

Why change initiatives succeed or fail

Types of organisational change (strategic, cultural, technological, etc.)

The human side of change: uncertainty, fear, and motivation

Change vs transformation

Module 2: Change Management Models

Lewin’s Change Model (Unfreeze–Change–Refreeze)

Kotter’s 8-Step Change Model

ADKAR (Awareness, Desire, Knowledge, Ability, Reinforcement)

Choosing and applying the right model for your context

Module 3: Planning and Leading Change

Assessing readiness and mapping stakeholders

Creating a compelling vision for change

Developing a change plan and roadmap

Roles and responsibilities of leaders and change agents

Module 4: Communicating Through Change

Crafting key messages and change narratives

Communicating with transparency and empathy

Engaging employees and addressing concerns

Channels, timing, and frequency of communication

Module 5: Managing Resistance and Building Buy-In

Identifying sources of resistance

Strategies to understand and reduce resistance

Building coalitions and early adopters

Creating participation and ownership

Module 6: Embedding and Sustaining Change

Reinforcement strategies and recognition

Aligning systems, structures, and behaviours

Monitoring progress and adjusting plans

Measuring change success (KPIs, feedback loops)

Module 7: Leading Yourself Through Change

Emotional resilience and adaptability

Supporting your team while navigating uncertainty

Mindsets for change leadership

Self-reflection and personal action plan

Delivery Style

Interactive workshops with case studies and real-life examples

Group discussions, change simulations, and planning activities

Practical tools and templates for immediate workplace use

Course Materials Provided

Participant workbook

Change management templates (e.g. stakeholder map, change comms plan)

Change models quick reference guide

Personal action plan template

Optional Add-ons

Custom case study based on your organisation’s current change program

Post-course coaching or implementation support

Manager toolkit for cascading change conversations

Course Images

Driving and Managing Change

By Elite Forums

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