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Duty of Candour: Fostering Trust and Openness in Healthcare

Duty of Candour: Fostering Trust and Openness in Healthcare

By John Academy

4.3(43)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • Intermediate level

Description

Welcome to Duty of Candour: Fostering Trust and Openness in Healthcare. In this course, you'll learn:

  1. Introduction to Duty of Candour:Definition and principlesHistorical context and evolutionEthical considerations in healthcare

  1. Duty of Candour Process:Step-by-step guide to the Duty of Candour processIdentifying incidents that trigger the Duty of CandourTimelines and documentation requirements

  1. Legal Framework:Overview of national and international legal regulationsCase studies and precedentsImplications of non-compliance

  1. Communication Skills for Duty of Candour:Effective communication strategiesEmpathy and compassion in disclosureHandling emotional reactions

  1. Understanding and Managing Adverse Events:Root cause analysisIncident reporting and investigationImplementing preventive measures

  1. Apology and Compensation:Crafting sincere and effective apologiesNavigating the compensation processBalancing legal and ethical considerations

  1. Learning from Incidents:Establishing a culture of continuous improvementIncorporating feedback mechanismsCase studies on successful organizational learning

  1. Accountability and Oversight:Roles and responsibilities in Duty of CandourGovernance structuresQuality assurance and monitoring mechanisms

  1. Cultural Change:Strategies for fostering a culture of opennessOvercoming resistance to changeLeadership's role in cultural transformation

  1. Future Directions and Challenges:Emerging trends in healthcare transparencyAddressing challenges in implementationInternational comparisons and best practices

Course Content

  1. Module 1: Introduction to Duty of Candour
  2. Module 2: Duty of the Candour Process
  3. Module 3: Legal Framework
  4. Module 4: Communication Skills for Duty of Candour
  5. Module 5: Understanding and Managing Adverse Events
  6. Module 6: Apology and Compensation
  7. Module 7: Learning from Incidents
  8. Module 8: Accountability and Oversight
  9. Module 9: Cultural Change
  10. Module 10: Future Directions and Challenges

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