2240 Emergency courses delivered Online

Introducing the ultimate knowledge bundle for the driven learners and the curious minds - the Hybrid Vehicle, Car Restoration, and First Aid at Work bundle! Unleash your passion for automotive excellence and acquire essential life-saving skills with this power-packed collection of eight courses. With three QLS-endorsed courses, this bundle goes above and beyond to provide you with industry recognition and a tangible symbol of your expertise. Stand tall as a Hybrid Vehicle Expert equipped with in-depth knowledge of cutting-edge automotive technology. Unlock the secrets of Car Restoration and master the art of breathing new life into vintage beauties. And gain the vital skills to become a First Aid at Work champion, ready to tackle emergency situations with confidence. The cherry on top? Receive hardcopy certificates for these three endorsed courses, proving your proficiency to the world. But that's not all! We know that true mastery requires continuous growth, which is why we've included five additional CPD QS-accredited courses. Expand your horizons with Mechanical Engineering principles, delve into the intricate world of Car Mechanic Interactive Online Training, and unravel the complexities of Automotive Engineering: Onboard Diagnostics. Immerse yourself in the fascinating realm of Engine Lubrication Systems, and become a master of performance with the Diploma in Supercharger Automobile Engineering. These five courses provide you with a holistic understanding of automotive science, ensuring you're well-equipped to thrive in this ever-evolving industry. At every step of your learning journey, you'll have access to comprehensive course materials, engaging readings, and thought-provoking assessments. Our meticulously crafted content will captivate your mind, fuel your passion, and empower you with the knowledge that will set you apart from the rest. Dive into this one-of-a-kind bundle today and unleash your potential. Embrace the power of knowledge, earn hardcopy certificates for the endorsed courses, and emerge as a true expert in the realms of Hybrid Vehicle, Car Restoration, and First Aid at Work. Take the wheel of your education and drive toward a future filled with endless possibilities! Key Features of the Hybrid Vehicle, Car Restoration and First Aid at Work - QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Hybrid Vehicle, Car Restoration and First Aid at Work - QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Hybrid Vehicle Expert Training QLS Course 02: Car Restoration QLS Course 03: First Aid at Work 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Mechanical Engineering Course 02: Car Mechanic Interactive Online Training Course 03: Automotive Engineering: Onboard Diagnostics Course 04: Engine Lubrication Systems Online Course Course 05: Diploma in Supercharger Automobile Engineering In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Hybrid Vehicle, Car Restoration and First Aid at Work - QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive knowledge of hybrid vehicle technology, including their components, operation, and maintenance. Acquire the skills necessary to restore classic cars, from assessing and repairing bodywork to reviving the engine and interior. Develop a thorough understanding of first aid principles and techniques, enabling you to respond effectively in emergency situations at the workplace. Explore the principles of mechanical engineering and their application in the automotive industry. Master the fundamentals of car mechanics, including engine systems, electrical components, and troubleshooting techniques. Understand the intricacies of onboard diagnostics in modern vehicles and learn to interpret diagnostic codes for efficient problem-solving. Gain expertise in engine lubrication systems and the impact of different lubricants on performance and longevity. Experience the ultimate fusion of knowledge with our Hybrid Vehicle, Car Restoration, and First Aid at Work bundle. This comprehensive collection of courses equips you with a diverse skill set that spans the realms of automotive technology and life-saving emergency response. Dive deep into the intricate workings of hybrid vehicles, uncover the art of reviving classic cars to their former glory, and become a trusted first aid responder in your workplace. With endorsements from QLS and accreditation from CPD QS, this bundle not only empowers you with invaluable knowledge but also provides the recognition you deserve. Take the wheel of your education today and embark on a journey that will redefine your expertise. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Automotive enthusiasts seeking to enhance their knowledge and expertise in hybrid vehicle technology, car restoration, and workplace first aid. Professionals working in the automotive industry looking to expand their skill set and stay ahead of the curve. Individuals interested in pursuing a career in the automotive field, with a particular focus on hybrid vehicles, car restoration, and workplace safety. Anyone passionate about learning and exploring the fascinating worlds of automotive engineering and emergency response. Career path Hybrid Vehicle Technician: £25,000 - £40,000 per year Classic Car Restorer: £20,000 - £35,000 per year First Aid Trainer: £22,000 - £35,000 per year Mechanical Engineer: £25,000 - £50,000 per year Automotive Technician: £20,000 - £35,000 per year Automotive Engineer: £30,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

🔥 Fire Marshal Training: Ensure Safety, Save Lives! 🔥 Are you prepared to handle emergencies and ensure the safety of your workplace or community in the event of a fire? With our comprehensive Fire Marshal Training course, you can equip yourself with the essential knowledge and skills to become a vigilant guardian against the threat of fire.   🚒 Why Choose Fire Marshal Training? Fire safety is paramount in any environment, be it an office building, school, hospital, or residential area. Understanding fire prevention, evacuation procedures, and fire suppression techniques can make a significant difference in mitigating risks and minimizing damage in the event of a fire outbreak. Our Fire Marshal Training course offers: Expert Guidance: Learn from seasoned professionals with extensive experience in fire safety and emergency response. Practical Skills: Gain hands-on experience in using fire extinguishers, conducting fire drills, and implementing evacuation plans. Comprehensive Curriculum: Covering fire safety regulations, hazard identification, emergency protocols, and more. Certification: Earn a recognized certification upon completion, validating your expertise in fire safety and emergency management.   👨‍🚒 Who is this for? This course is designed for individuals who are responsible for fire safety within their organizations, including: Facility Managers: Ensure compliance with fire safety regulations and implement effective emergency response plans. Safety Officers: Take proactive measures to prevent fire hazards and promote a culture of safety in the workplace. Security Personnel: Enhance your capabilities in responding to fire emergencies and protecting lives and property. Business Owners: Safeguard your establishment and employees by investing in comprehensive fire safety training.   🛣️ Career Path Fire Marshal Training opens doors to various rewarding career paths in fire safety and emergency management, including: Fire Safety Inspector: Conduct inspections to ensure compliance with fire codes and regulations, and educate the public on fire safety practices. Emergency Management Specialist: Coordinate emergency response efforts, develop disaster preparedness plans, and train personnel on emergency procedures. Firefighter: Serve on the front lines of firefighting operations, extinguishing fires, rescuing victims, and providing medical assistance. Safety Manager: Oversee safety programs and initiatives within organizations, identifying hazards and implementing preventive measures to reduce risks.   By investing in Fire Marshal Training, you're not just enhancing your skills; you're also making a commitment to safeguarding lives and property from the devastating impact of fires. Don't wait until it's too late-enroll in our course today and take the first step towards becoming a certified fire safety expert! 🔥 Don't Let Ignorance Fuel the Flames-Stay Prepared with Fire Marshal Training! 🔥   FAQ (Frequently Asked Questions) for Fire Marshal Training Q1: What is Fire Marshal Training? Fire Marshal Training is a specialized program designed to equip individuals with the knowledge and skills necessary to prevent fires, respond effectively in the event of a fire emergency, and facilitate safe evacuation procedures. This training is essential for designated fire marshals within organizations, as well as anyone responsible for fire safety within a workplace or public setting. Q2: Who should undergo Fire Marshal Training? Fire Marshal Training is beneficial for a wide range of individuals, including but not limited to: Employees designated as fire marshals or responsible for fire safety in the workplace. Managers and supervisors with fire safety responsibilities. Building owners, landlords, and property managers. Health and safety professionals seeking to enhance their knowledge in fire safety protocols. Q3: What topics are covered in Fire Marshal Training? Fire Marshal Training typically covers a comprehensive range of topics, including: Fire prevention techniques and best practices. Understanding fire hazards and risks specific to different environments. Proper usage of fire extinguishers and other firefighting equipment. Emergency response procedures, including evacuation plans and assembly points. Identifying and addressing potential fire safety violations. Communication protocols during a fire emergency. Legal requirements and regulations related to fire safety. Q4: How is Fire Marshal Training conducted? Fire Marshal Training can be delivered through various methods, including: Classroom-based training sessions led by qualified instructors. Online courses with interactive modules and assessments. Practical demonstrations and simulations to reinforce learning. On-site training tailored to specific workplaces or industries. Continuing education opportunities to stay updated on evolving fire safety standards. Q5: What are the benefits of Fire Marshal Training? The benefits of Fire Marshal Training are numerous and significant, including: Enhanced fire safety awareness and preparedness. Reduced risk of fire-related injuries, fatalities, and property damage. Compliance with legal requirements and industry standards. Improved emergency response capabilities, leading to potentially lifesaving actions. Greater confidence and competence among designated fire marshals and safety personnel. Contribution to a safer work environment for employees and visitors alike. Course Curriculum Module 1 Introduction to Fire Safety Regulations Introduction to Fire Safety Regulations 00:00 Module 2 Fire Science and Behavior Fire Science and Behavior 00:00 Module 3 Fire Extinguishing Agents Fire Extinguishing Agents 00:00 Module 4 Emergency Response Emergency Response 00:00 Module 5 Fire Prevention and Life Safety Measures Fire Prevention and Life Safety Measures 00:00

Equip yourself with lifesaving First Aid Training skills. This First Aid Course teaches emergency responses, treatments, and more to save lives.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

We are delighted that this course has won the Bizzie Baby Silver Award 2016 with fantastic reviewers comments including "Excellent quality product! I have already used several aspects of this product in my own home and felt much more confident when applying these helpful skills. This is a small fee when it can help save a child's life. Easy and simple techniques that I'll remember forever!" This is our most comprehensive First Aid course for babies. It is designed for parents and grandparents and for anyone who would like to learn how to help with common medical emergencies in babies. The course includes what to do if your baby is unconscious; CPR and recovery position specific to babies; choking, drowning, head injuries, bleeding, burns, fitting, meningitis and so much more. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You have continuous access to this course for 12 months. This is essential training for anyone working with babies and all parents. Our courses empower you with the skills and confidence to provide immediate help to your baby in a medical emergency. Prompt and appropriate First Aid reduces the pain and suffering experienced by your baby and could save their life. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course content: Action in an emergency Keep yourself safe Priorities of treatment Preparing for an emergency Helpful information What to put in your first aid kit Information to give the emergency services Role of the first aider The primary survey – how to help in an emergency Danger Response Airway Breathing Unresponsive and breathing Unconscious and not breathing Breathing problems Choking How to help a choking baby Drowning Step-by-step – how to help a drowning casualty Croup Anaphylactic shock Wounds and bleeding How to treat a bleeding wound Types of wounds Dressings Embedded objects How much blood can you afford to lose? Symptoms of shock Treatment of shock Amputated parts Internal bleeding Knocked out teeth Eye injuries Nose bleeds Objects in nose Objects in ears Burns Poisoning Head injuries Fitting/seizures/convulsions Medical conditions and childhood illnesses Septicaemia/sepsis Meningitis Useful advice Accident forms Final lesson

About this event Definition of epilepsy Various types of seizures Classification and management of seizures Ethical and legal responsibilities Recognising triggers and precipitants Person centred care Documentation and record keeping The impact of rescue medication and anti-epileptic drug therapy Rescue medications: what it is, it’s uses for epilepsy and side effects Emergency care plan and when to call an ambulance Risk assessment/promotion of safeguarding and dignity Epilepsy medication demonstration

Best Price Of The Market Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Are you interested in learning more about the viability of pursuing a career as a team physician? Or are you curious to know more about the current role of medicine in sports? This Sports Medicine course will take you through an in-depth analysis of the practice and application of treatment in the sporting world. This Sports Medicine course will teach you about the fundamentals of sports medicine. You will learn about common injuries and medical problems faced by athletes. Furthermore, you will gain knowledge about nutrition and weight management, performance enhancement methods and sports medicine careers. Finally, you will gain many insights into the future of sports science. So enrol in the Sports Medicine course now and gain knowledge about state-of-the-art treatment. Along with this Sports Medicine course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Sports Medicine Bundle Consists of the following Premium courses: Course 01: Sports Medicine Fundamentals Course 02: Sports Psychology Course 03: Sports Injuries Course 04: Sports and Fitness Coaching Course 05: Pain Management Course 06: Core Stability Course 07: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Course 08: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Course 09: HIIT: High Intensity Interval Training Course 10: Weight Loss - Intermittent Fasting Course 11: First Aid Training Learning Outcomes: Get to know the fundamentals of sports medicine. Learn about common injuries related to sports. Acquire knowledge about nutrition and weight management. Recognise medical problems faced by athletes. Know in detail about imaging in sports. Learn the methods of performance enhancement. Gain knowledge about careers in sports medicine. Discover the future of sports science. Enrol now in Sports Medicine to advance your career, and use the premium study materials from Apex Learning. Curriculum of this Bundle Course 01: Sports Medicine Fundamentals Module 1: Sports Medicine Module 2: Careers in Sports Medicine Module 3: Top Ten Common Injuries Module 4: Common Medicines Module 5: Nutrition and Weight Management Module 6: Medical Problems Faced by Athletes Module 7: Sports and Exercise Module 8: Imaging in Sports Medicine Module 9: Performance Enhancement Module 10: The Future of Sports Science Course 02: Sports Psychology Module 01 - Introduction Module 02 - Mental Toughness Module 03 - Imagery Module 04 - Motivation in sport Module 05 - Goal Setting in Sport Module 06 - Arousal, Stress, and Anxiety Module 07 - Arousal Regulation Module 08 - Concentration Module 09 - Exercise and Psychological Wellbeing Module 10 - Athletic Injuries and Psychology And Much More... Course 03: Sports Injuries Module 01: Introduction Module 02: Top Ten Common Injuries Module 03: Other Injuries Related to Sports and their Treatment Module 04: Internal Organ Injuries and their Treatment Module 05: First Aid Module 06: Medicine Module 07: Anatomy and Physiology of Sports Injuries Module 08: Drugs and Doping in Sport Module 09: Medical Assessment and Pre-participation Screening And Much More... Course 04: Sports and Fitness Coaching Module 1: Introduction Module 2: Psychological, Motivational, and Behavioural Training for Sports Module 3: Techniques for Sports Coaching Module 4: Physical Fitness and Training Module 5: Management Skills Module 6: Coaching for Popular Sports Module 7: Nutrition Concerns for Athletes Module 8: Injury Prevention and Rehabilitation Module 9: Children and Parent in Sports Module 10: Women Coaches Module 11: Coaching and Ethical Practice Course 05: Pain Management Module 01: Introducing Pain Management Module 02: Pain Theories Module 03: Types of Pain Module 04: Physiology and Psychology of Acute Pain Module 05: Pain as a Long-term Condition Module 06: Back and Neck Pain Module 07: Headache Module 08: Neuropathic Pain and Its Management Module 09: Cancer Pain Module 10: Assessment of Pain Module 11: Relaxation for Pain Management Course 06: Core Stability Module 01: Course Speaking Module 02: Anti-Extension Easy Module 03: Anti-Extension Hard Module 04: Anti-Extension Medium Module 05: Anti-Rotation Easy Module 06: Anti-Rotation Hard Module 07: Anti-Rotation Medium Module 08: Bear Crawl Exercises Module 09: Hip Easy Module 10: Hip Hard Module 11: Hip Medium Module 12: Scapula Easy Module 13: Scapula Medium Module 14: Testing Course 07: Science-Based Workout: Build Muscle, Lose Fat & Get Fit Introduction The Science Behind Building Muscle & Losing Fat Beginner Workout Program Motivation & Goal Setting Course 08: TRX Bodyweight Workout - Fat Loss & Muscle Building Training Introduction TRX Fundamentals Your TRX Workout Exercise Videos TRX And Cardio Boosting Your Results Course 09: HIIT: High Intensity Interval Training Module 01: Introduction to HIIT Module 02: What Is HIIT? Module 03: The Benefits of HIIT Module 04: The Essentials of HIIT Module 05: Fat Loss & Muscle Gain with HIIT Module 06: Build Endurance with HIIT Module 07: Common HIIT Mistakes Module 08: Best Diet for HIIT Module 09: Supplements for HIIT Module 10: Final Ideas & Tips Course 10: Weight Loss - Intermittent Fasting Beginning Concepts & Benifits How Intermittent Fasting Works Intermittent Fasting Protocol Getting Started & Maximizing Results Intermittent Fasting Q & A Final Ideas & Tips Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency How will I get my Certificate? After successfully completing the Course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Medicine bundle. Requirements This Sports Medicine course has been designed to be fully compatible with tablets and smartphones. Career path Sports medicine is in high demand. By 2029, 72,500 additional jobs in the field of medicine are anticipated to be filled. Over the following few years, this amounts to a 2.15 percent yearly increase. There are various opportunities for you in this area. On average, you can expect to earn a salary of at least £40,257 annually in the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

This short, step-by-step guide is designed to give all parents and those working with babies an introduction into the basic skills to help your baby if they have a medical emergency. This course covers the key elements of basic first aid for babies, for example choking, burns, how to put a baby into the recovery position and so much more. This course is not designed to replace a practical course but it will help empower you with skills and confidence to assess what is wrong and implement basic first aid to help. Prompt and appropriate First Aid reduces the pain and suffering experienced by your baby and could save their life. For our most comprehensive online course please visit our First Aid for Babies coursewhich won the Bizzie Baby Silver Award 2016. The course consists of illustrated step by step directions, flow charts, diagrams, videos and test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and print your Certificate on completion. You have continuous access to this course for 12 months. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency Keep yourself safe Priorities of treatment What to put in your first aid kit Information to give the emergency services The primary survey – how to help in an emergency Danger Response Airway Breathing Unresponsive and breathing Recovery position How to put a baby into the recovery position Choking Burns Fitting/seizures/convulsions Meningitis Head injuries Final lesson

If someone suffers from a diving injury, they may require emergency oxygen. Knowing how to provide oxygen support can help save their life. Learning Outcomes of Oxygen Administration for Medical Emergencies: Understand how to administer oxygen in an emergency situation. Recognize the importance of first aid and the role of a first aider. Learn how to perform cardiopulmonary resuscitation (CPR). Learn about emergency oxygen for scuba diving injuries. Understand the equipment used for oxygen administration and delivery. Why Prefer this Oxygen Administration for Medical Emergencies Course? Opportunity to earn a certificate accredited by CPD QS after completing this Oxygen Administration for Medical Emergencies course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments on Oxygen Administration for Medical Emergencies. 24/7 tutor support This Oxygen First Aid Training online course covers various modules such as Oxygen Administration, First Aid, and CPR. It also includes , Emergency Oxygen for Scuba Diving Injuries, Oxygen Equipment for First Aiders, Delivery Devices and Associated Risks, Bag Valve Mask (BVM), and Oxygen Safety. This course is designed to help individuals learn how to administer oxygen in emergency situations, the importance of first aid, and the use of oxygen support for COVID-19 patients and scuba diving injuries. The course covers theoretical concepts, providing learners with knowledge about oxygen equipment, delivery devices, and associated risks. Upon completing the course, learners will have the skills to provide oxygen administration in emergency situations. This Oxygen First Aid Training online course is ideal for healthcare professionals, first aiders, and individuals who want to enhance their skills and knowledge about oxygen administration and delivery devices. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals who need to know how to provide oxygen support. First aiders who want to enhance their skills and knowledge. Individuals who want to learn about oxygen administration and delivery devices. Anyone who wants to provide oxygen support in emergency situations. Requirements You will not need any prior background or expertise. All you need to take this Oxygen Administration for Medical Emergencies is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path Emergency Medical Technician: £21,000 - £30,000 Paramedic: £24,000 - £40,000 Critical Care Paramedic: £35,000 - £55,000 Nurse: £24,000 - £45,000 Respiratory Therapist: £24,000 - £40,000 Diver Medic Technician: £25,000 - £50,000 Certificates Oxygen Administration for Medical Emergencies Hard copy certificate - £10 Upon successful completion of the First Aid Training course, learners can obtain a certificate as proof of their achievement. The following certificate options are available: PDF Certificate:£10. Printed Hardcopy Certificate - UK Delivery £29. Printed Hardcopy Certificate - International Delivery £39.

Duration 4 Days 24 CPD hours This course is intended for Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub. Collaboration Communications Systems Engineers have a fundamental understanding ofÿnetworking, telecommunications, audio/visual and meeting room technologies, identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365ÿAdministrators. In addition, they may work with owners of other workloads, including facilitiesÿmanagers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers. This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams. They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing. Prerequisites Microsoft 365 and Microsoft Teams Networking, telecommunications, and audio/visual basics Identity and access management basics 1 - Introduction to Teams meetings and calling Overview of Teams meetings and events Overview of Teams Phone Overview of auto attendants and call queues Overview of Teams devices 2 - Plan for Teams Phone Plan to deploy Teams Phone Plan for Teams Phone PSTN connectivity Determine license requirements Plan for Teams Phone devices Plan and design Teams Phone features Plan for voicemail 3 - Plan for Microsoft Teams Rooms and Surface Hub Determine license requirements for Microsoft Teams Rooms and shared devices Understand differences between Microsoft Teams Rooms on Android and Windows Understand Microsoft Teams Rooms on Surface Hub 2S Understand and plan Teams Room accessories, components, and peripherals Understand Teams Rooms management options 4 - Plan and optimize network performance for Teams media Understand Teams network requirements Design network for media optimization Design and implement QoS 5 - Configure and deploy Teams Phone Configure emergency calling for Teams Calling Plans Manage and configure Microsoft PSTN numbers Configure Operator Connect and Teams Phone Mobile Configure Teams Phone policies Create and manage Teams policies Configure Audio Conferencing 6 - Configure and deploy Teams Phone with Direct Routing Design Direct Routing call flows Implement SIP trunking with Direct Routing Configure Emergency Calling for Direct Routing Extend Teams Direct Routing infrastructure Deploy and maintain a survivable branch appliance 7 - Extend Teams Phone with additional services Understand how Teams interacts with additional services Configure compliance recording in Teams Configure and integrate a certified contact center in Teams Design and deploy voice bots in Teams 8 - Manage meetings and events experiences Explore meetings and events in Microsoft Teams Configure meeting settings Create and manage meeting policies Configure audio conferencing Create and manage meeting templates and template policies Create and manage meetings customization policies Configure live events settings Create and manage live events policies Examine live events across Microsoft 365 9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams Prepare 10 - Configure and manage voice users Enable users for Teams Phone Enable users for Direct Routing with Teams Phone Enable additional calling features for Teams Phone Enable users for Teams Phone Mobile 11 - Configure auto attendants and call queues Design call flows for auto attendants and call queues Configure auto attendants and call queues Deploy a channel-based call queue Configure resource accounts Configure Microsoft 365 groups for voicemail Interpret call queue conference modes Interpret call queue routing methods Configure holidays for auto attendants and call queues Configure custom music on hold 12 - Configure, deploy, and manage Teams devices Manage Microsoft Teams Phones Manage Microsoft Teams Room Systems Microsoft Teams Rooms management options Manage Surface Hub 2S devices Configure Microsoft Teams SIP gateway Manage Microsoft Teams displays Remote provisioning and sign in for Teams Phones Update Microsoft Teams devices remotely Manage Microsoft Teams device tags 13 - Guided project - Prepare meeting room experiences Prepare 14 - Monitor and troubleshoot Teams collaboration communications systems Diagnose and troubleshoot phone number assignment Diagnose and troubleshoot Teams client issues Diagnose and troubleshoot call failure and call quality issues Report on and troubleshoot Teams calls with Call Quality Dashboard Diagnose and troubleshoot Direct Routing issues Troubleshoot and monitor Teams devices Troubleshoot Teams meetings and calling Troubleshoot Teams Rooms devices