3281 Edge courses in Cardiff delivered On Demand

Step into the world of purchasing and procurement with the Purchasing Clerk: 8-in-1 Premium Online Courses Bundle, designed to launch your career in supply chain, finance, and operations. This comprehensive bundle combines critical skills in Purchasing and Procurement, Finance, Purchase Ledger, Financial Analysis, Operations Management, Team Leader, MS Excel, and Project Management to make you an indispensable asset to any employer. Don't let the competition leave you behind—boost your employability with in-demand skills and knowledge. This bundle offers incredible value and a powerful edge in industries where efficiency and accuracy in procurement and finance matter most. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot, proving learners trust the quality and impact of these courses. Description Get ready for the demands of purchasing clerk roles with this premium bundle that emphasizes key competencies across supply chain and finance sectors. Master Purchasing and Procurement alongside financial acumen from Finance and Purchase Ledger courses, ensuring you handle vendor relationships and financial records flawlessly. The inclusion of Financial Analysis helps you interpret financial data vital for budgeting and forecasting. Learn Operations Management skills to streamline processes, and develop leadership capabilities with the Team Leader course. Strengthen your technical proficiency in MS Excel, a must-have tool for data management, and boost your ability to plan and execute tasks with Project Management. This bundle is carefully curated to provide you with a multi-faceted skillset employers look for in the purchasing and procurement industry, helping you become highly competitive in the job market. FAQ Q: Who can benefit from this bundle? A: Individuals seeking roles in purchasing, procurement, finance, operations, and management. Q: Will I get a certificate after completion? A: Yes, each course completion awards a certificate to validate your expertise. Q: How does MS Excel fit into this bundle? A: MS Excel is crucial for data handling, budgeting, and reporting, empowering you to work efficiently in purchasing and finance roles. Q: Is leadership training included? A: Yes, the Team Leader course helps you develop essential management skills.

Welcome to the Residential Smart Meter Installer Course—a smart move for those who want to enter one of the UK’s fastest-growing sectors without needing to master wires in person. This course has been thoughtfully designed for anyone looking to understand how smart meters work, how they're installed, and why they’ve become essential in modern households. With the national push toward greener, more efficient energy, there’s never been a better time to learn the systems behind the screen. Packed with detailed insights and delivered entirely online, this course covers everything from meter functionality and safety protocols to customer interaction and energy efficiency regulations. You’ll gain a strong understanding of how smart meters help households monitor consumption and cut down on bills—without needing to lift a spanner. Whether you're eyeing a new career direction or just curious about the mechanics behind your own utility usage, this course keeps things clear, current, and refreshingly jargon-free. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Smart Meter Module 02: Designing of Smart Metering System Module 03: Install a Smart Meter Module 04: Meter Installation Guidelines Module 05: Smart Meter Cost and Benefit Analysis Module 06: Smart Metering Policy Guidelines Module 07: Smart Meters Act in the UK Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Residential Smart Meter Installer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Residential Smart Meter Installer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

The Export Supervision Techniques Course offers a focused exploration of the essential facets of international trade management. Designed to equip learners with a thorough understanding of the import-export landscape, this course covers everything from organising operations to mastering the documentation and supply chain processes vital for smooth trading activities. Whether it’s selecting the right products, identifying target markets, or handling pricing and shipping procedures, each module is tailored to provide clarity and confidence in managing export supervision effectively. Participants will gain insight into marketing strategies and distribution channels that help secure customers in a competitive global marketplace. The course also highlights the necessary tools and procedures required to ensure efficient trading operations. Ideal for those seeking to enhance their knowledge of export practices without attending in-person sessions, this course blends theoretical knowledge with practical guidance — all presented in an accessible and engaging format. By the end, learners will be well-prepared to oversee export activities with precision and professionalism. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Import Export Module 02: Organising the Import Export Operation Module 03: Products for Your Import Export Business Module 04: Target the Marketing and Find Your Customers Module 05: Searching, Marketing, and Distribution Module 06: Documentation and Supply Chain Management Module 07: Pricing, Payment and Shipping Procedure Module 08: Necessary Tools for Trading Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Export Supervision Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Export Supervision Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Selling isn’t just about charm—it’s a structured process, and the Regional Sales Executive Course is designed to guide you through it, step by step. Whether you're new to sales or looking to refresh your approach, this course offers insights into building rapport, making confident pitches, managing objections, and closing deals with finesse. You’ll explore each stage of the sales journey, from preparing your call and crafting creative openings to using data effectively and following up with purpose. By focusing on techniques that work across regions and industries, the course provides a clear route to becoming a sharper communicator and a more focused seller. With modules on setting achievable goals, managing leads, and using prospect boards to stay organised, you’ll gain a structured understanding of what makes a successful sales process. This isn’t about hype—it’s about strategies that help convert conversations into results. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module One: Understanding the Talk Module Two: Getting Prepared to Make the Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing the Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using a Prospect Board Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Regional Sales Executive training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Regional Sales Executive training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Virtual Team Building course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Virtual Team Building course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Virtual Team Building and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Virtual Team Building course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Virtual Team Building course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Virtual Team Building will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Introduction 00:04:00 Module 01: Qualities of a Successful Team Qualities of a Successful Team 00:04:00 Goals & Objectives for Working As a Team 00:05:00 5 Reasons Why Your Entire Team Should Contribute to Your Content Efforts 00:05:00 How Team Members can Support One Another's Well-Being 00:03:00 The Five Business Benefits of a Diverse Team 00:04:00 Effective Leadership: Why it's Important and How It's Achieved 00:05:00 Module 02: Communicating Effectively as a Team Communicating Effectively as a Team 00:05:00 7 Ways to Improve Team Communication 00:04:00 Advantages & Disadvantages of Group Cohesiveness & Productivity 00:04:00 3 Crucial Steps to Create Role Clarity within Your Team 00:05:00 Why Consistency Matters in Leadership 00:04:00 Importance of Courtesy in Business Communication 00:14:00 Module 03: Team Building Models Team Building Models 00:04:00 Traditional Team Building Model 00:03:00 Team Spirit Built from the Top 00:04:00 The Cutting Edge Team 00:05:00 What Are the Characteristics of a Task Force Group in Business? 00:03:00 Module 04: Team Building Process Team Building Process 00:05:00 The Forming Stage 00:04:00 The Storming Stage 00:04:00 The Norming Stage 00:04:00 The Performing Stage 00:04:00 The Adjourning Stage 00:05:00 Challenges of Managing a Virtual Team 00:05:00 The Cyber Team Model 00:03:00 Module 05: Challenges of Managing a Virtual Team How to Communicate With Remote Teams 00:03:00 How to Manage Remote Project Teams Effectively 00:04:00 10 Ways to Build Positive and Effective Work Relationships 00:04:00 7 Ways to Recover Your Team from Focus Loss 00:04:00 6 Ways Managers can Increase Team Accountability 00:04:00 Module 06: Team Building Exercises Team Building Exercises 00:03:00 Magic Cane (Helium Stick) 00:03:00 Barter Puzzle 00:03:00 Bridge Build 00:03:00 What's my name? 00:03:00 Grab Bag Skits 00:02:00 Conclusion Review 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Break into the world of programming with the Computer Programming for Everyone Mini Bundle. This bundle was crafted to boost your hireability by building expertise in Python, Go Lang, IT, HTML, and CSS—five essential skills for developers, web designers, and IT professionals. Whether you’re aiming for coding roles, web development, or IT support, this bundle prepares you with the versatile, industry-relevant skills employers want. Description The tech industry seeks candidates proficient in multiple programming languages and web technologies. The Computer Programming for Everyone Mini Bundle brings together Python, Go Lang, IT, HTML, and CSS to make you a standout candidate. From backend programming with Python and Go Lang to frontend design using HTML and CSS, plus core IT knowledge, this bundle covers a broad skillset. Employers appreciate professionals who can bridge coding, web design, and IT support. Invest in this bundle today and gain the competitive edge needed to succeed in programming, web development, and IT roles. FAQ Is this suitable if I have no prior experience? Yes. The bundle is designed to build your skills step-by-step in Python, Go Lang, IT, HTML, and CSS. Will this bundle help me get a job in tech? Definitely. Having skills in Python, Go Lang, IT, HTML, and CSS makes you highly employable in multiple tech roles. How long is this offer available? Limited time only. Don’t miss your chance to master Python, Go Lang, IT, HTML, and CSS in one bundle.

The importance of social media marketing for businesses and organizations is no longer questioned. It has become a worldwide trend which helps businesses and organizations connect with their customers online. Now, every company needs a dynamic web presence. The Complete Online Course on Social Media for Business covers the concepts and application of social media marketing and will equip you with the skills to plan and implement a successful social media marketing strategy. You will understand the social media foundations, and how to plan goals and create a vision. You will learn how to meaningfully measure social media engagement using platforms such as Twitter, Facebook, blogs, LinkedIn, YouTube and their useful features. Who is this Course for? Complete Online Course on Social Media for Business is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Social Media Management for Business Module One - Getting Started 00:30:00 Module Two - What is Social Media? 00:30:00 Module Three - Defining Your Social Media Policy (I) 00:15:00 Module Four - Defining Your Social Media Policy (II) 00:30:00 Module Five - Creating a Living Document 00:30:00 Module Six - Keeping an Eye on Security 00:30:00 Module Seven - Rules to Follow When Posting (I) 00:30:00 Module Eight - Rules to Follow When Posting (II) 00:30:00 Module Nine - Benefits of Social Media 00:30:00 Module Ten - The Pitfalls of Social Media 00:30:00 Module Eleven - Listen to Your Customers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Social Bookmarking Introduction To Social Bookmarking 00:30:00 The Essential Benefits Of Social Bookmarking 00:30:00 Way To Use Social Bookmarking Correctly 00:30:00 Make Money Social Bookmarking 01:00:00 Identify The Social Bookmarking Competitors 00:15:00 Tips To Avoid Wrapping Traps 00:15:00 Recommended Reading Recommended Reading : Complete Online Course on Social Media for Business 00:00:00 Mock Exam Mock Exam- Complete Online Course on Social Media for Business 00:30:00 Final Exam Final Exam- Complete Online Course on Social Media for Business 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Selling property isn't just about putting a price tag on bricks and mortar—it’s about knowing what makes people say yes. The Property Sales, Negotiation with Tenant Management Course takes you through the clever art of sealing the deal, keeping tenants on side, and navigating the sticky bits of communication without losing your cool (or your commission). If you're eyeing a role in property or just want to sharpen your skills, this course gives you the edge where it counts—in the fine print, the follow-ups, and the subtle nudge that turns a maybe into a signed agreement. You'll learn how to handle viewings like a pro, use negotiation techniques that actually work, and manage tenants without losing sleep—or your pen. Whether you're aiming to join an estate agency, letting firm or take on property sales with confidence, this course delivers solid knowledge with zero fluff. It’s all about straight-talking, smart strategies, and understanding how to work with people—not against them. If you’re serious about making deals and handling tenants like a seasoned property agent, you’re in the right place. Key Features of Property Sales, Negotiation with Tenant Management Bundle CPD Accredited Property Sales, Negotiation with Tenant Management Course Instant PDF certificate Fully online course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Sales, Negotiation with Tenant Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Sales, Negotiation with Tenant Management skills to succeed in today's competitive world. In this in-depth Property Sales, Negotiation with Tenant Managementtraining course, you will develop the most in-demand Property Sales, Negotiation with Tenant Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Sales, Negotiation with Tenant Management Curriculum Course 01: Residential Property Sales Course 02: Property Management Training Course 03: Property Development Diploma Course 04: Estate Agent: Listing, Letting and Selling Property Course 05: Property Law and Taxation Course 06: Property Marketing and Negotiation Course 07: Social Housing Management Course 08: Mortgage Advisor Course Course 09: Contract Manager Course 10: Document Control Course 11: Conveyancing Accreditation This Property Sales, Negotiation with Tenant Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Sales, Negotiation with Tenant Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Sales, Negotiation with Tenant Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Sales, Negotiation with Tenant Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Reach out to millions through digital marketing Digital Marketing has always been one of those sectors that have constantly changed and adapted to the consumer. Today's consumers are so vastly different compared to the consumers of 5 years ago, that a whole new platform has to be extrapolated for them. In order to market your products today, you need to keep up with the trends and follow what everyone is into at the moment. Given that almost every demographic in the world uses the internet, it is a great idea to market your products online. This course will teach you just that. There is a large portion of the internet that can be used to market products and you will learn most of them here, starting with how digital marketing works. You will understand affiliate marketing, niches, traffic and much more from the first part alone. Following that, you will know the basics of internet marketing, social media marketing, SEO and email marketing; all of which will help you improve your business. If you would really like to know more and become an expert in digital marketing, then hurry and take this course now. Assessment At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Digital Marketing Course Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Digital Marketing Sales and Marketing 00:30:00 How Internet Marketing Works 01:00:00 How To Make Money With Internet Marketing 01:00:00 What is Affiliate Marketing 00:30:00 Competition in Internet Marketing 00:30:00 Researching in Internet Marketing 01:00:00 Desperate Niches 00:30:00 Profitable Niches 00:30:00 Clickbank 00:30:00 What is Traffic? 00:30:00 Traffic vs. Relevance 00:30:00 Article Marketing 01:00:00 Paid forms of Traffic - 1 01:00:00 Paid forms of Traffic - 2 01:00:00 Search Engine Optimization 00:30:00 Search Engine Optimization 2 00:30:00 Best SEO Practice 02:00:00 Blogs - WordPress 01:00:00 Blogs - WordPress II 03:00:00 Email Marketing I 00:30:00 Email Marketing II 01:00:00 Internet Marketing Strategy I 01:00:00 Your own website vs free options online I 00:30:00 Your own website vs free options online II 01:00:00 Social Media What is Social Media FREE 00:18:00 The Growth of Social Media 00:10:00 Conducting Market Analysis 00:16:00 Auditing Social Media 00:26:00 Corporate Culture and Social Media 00:12:00 Social Media Goals vs. Business Goals 00:10:00 Types of Social Media Platforms 00:08:00 The Social Media Policy 00:40:00 Creative Commons 00:21:00 Brand Marketing 00:27:00 Keyword Selection 00:17:00 Content Marketing on Social Media 00:26:00 Content Development 00:23:00 Understanding the Popular Platforms 03:34:00 Traditional Website Advertising 00:37:00 Social Media Documentation and Schedules 00:29:00 Project Management Software 00:39:00 The Community Manager Role 00:26:00 Importance of Voice Consistency 00:30:00 Organizational Customer Servicen 00:28:00 Social Media Triage 00:14:00 Online versus Personal Interactions 00:26:00 Social Media Analytics 00:27:00 Goal Value 00:43:00 Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Internet Marketing INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 00:30:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Search Engine Optimization What Is Search Engine Optimization? 01:00:00 Search Engines That Use SEO 01:00:00 Using SEO In Website Text 01:00:00 Using SEO For Google Ads 01:00:00 Using SEO For Article Marketing 01:00:00 Using SEO In Press Releases 00:30:00 Using Longtail Keywords 00:30:00 Using Google To Discover The Best Keywords 00:30:00 SEO For Video Ads 00:30:00 SEO In Photos 00:30:00 Blogging With SEO Marketing 01:00:00 Using A SEO Company 01:00:00 SEO Techniques Introduction to SEO 00:30:00 Improve Engagement to Improve Rankings 01:00:00 Make Your Existing Pages Longer 00:30:00 Focus on YouTube SEO 00:30:00 Improve Site Speed 00:30:00 Focus on Topics Instead of Keywords 00:30:00 Build Backlinks 00:15:00 Reporting and Analytics 00:30:00 Technical Optimization 00:30:00 Local SEO and Listings 00:30:00 Guest posting 00:30:00 Effective Seo Tools 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Email Marketing Secrets Introduction 01:00:00 4 Crucial Things You Need To Do To Build your List 01:00:00 Ways To Get Your Opt In Subscribers To Trust You Quickly 01:00:00 Tips To Build A List Of Eager Subscribers 01:00:00 Easy Ways To Grab Your Reader's Attention In Your Subject 01:00:00 Effective Techniques To Get Your Subscribers Begging For More 01:00:00 Can You Really Use Articles To Build Your List? 01:00:00 Things To Consider When Publishing A Newsletter 01:00:00 The 3 Things To Avoid When Emailing Your List 01:00:00 Digital Marketing Strategies Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimise Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 Concept Of Affiliate Programs 01:30:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Instagram Marketing What is Instagram? 00:15:00 Instagram for Business 00:15:00 Instagram & Community 00:15:00 Google Adwords Benefits of online advertising and AdWords 00:30:00 Choosing a campaign type 00:30:00 Measure your results 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Digital Marketing Complete Course 00:30:00 Final Exam Final Exam- Digital Marketing Complete Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

In today’s fast-paced digital landscape, the role of a Customer Support Engineer is more crucial than ever. This course offers a clear and structured pathway to mastering the essential knowledge needed to tackle technical support challenges with confidence. You’ll explore core concepts in troubleshooting, system diagnostics, and client communication—equipping you to handle customer queries with ease and precision. Whether you’re new to the field or looking to refine your approach, this course delivers insight into the technologies and problem-solving techniques that define modern customer support. Designed for busy professionals, the course content is entirely online and thoughtfully crafted to fit into your schedule. Expect engaging modules that balance technical depth with the finesse required to maintain strong customer relationships. With a touch of dry humour to keep things lively, this course transforms complex topics into manageable, memorable lessons that prepare you to excel in a technical support environment. Say goodbye to confusion and hello to clarity, all while enhancing your professional profile. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included