Getting Started The CMI Level 3 Certificate in Coaching and Mentoring is aimed at supervisors and first-line managers. This course is designed to help managers improve their communication and mentoring skills, performance in coaching and mentoring roles, and efficiency. Achieving the renowned CMI Level 3 qualification in coaching and mentoring will enable you to develop coaching and mentoring skills and techniques for individuals and teams, alongside working to achieve organisational objectives. This Level 3 Coaching and Mentoring certificate course is shorter than the Diploma. It introduces you to organisational culture, values and behaviour while developing your skills in managing team dynamics, equality, and diversity. Key Benefits For Learners Introduce you to the principles, skills and impact of coaching and mentoring Establishing key coaching and mentoring relationships and skills Support the development of individuals and teams Developing your skills in managing team dynamics, equality and diversity For Organisations Ensuring teams can meet organisational objectives Broader knowledge of operational processes and evaluation techniques Introduces organisational culture, values and behaviour Key Highlights Are you a supervisor or first-line manager and want to support the development of coaching and mentoring skills and techniques of individuals and teams? The CMI Level 3 Coaching and Mentoring offered by School of Business and Technology London is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 3 Coaching and Mentoring can open many career pathways including, but not limited to: Training Manager, with an estimated average salary of £31,613 per annum Training & Development Manager, with an estimated average salary of £36,885 per annum Independent Coach or Mentor with an estimated average salary of £28,000 per annum Corporate Coach or Mentor with an estimated average salary of £38,950 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 2000 to 2500 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The Level 3 Certificate in Coaching and Mentoring is designed for practising and aspiring supervisors and first-line managers. To be eligible for this course, you must: Be 18 years of age and over Possess the ability to complete the Level 3 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals. Progression CMI would recommend the below qualifications as a possible progression route, once complete the Coaching and Mentoring qualifications: CMI Level 3 Qualifications in First Line Management CMI Level 5 in Management Coaching and Mentoring Why gain a CMI Qualification? Achieving this CMI Level 3 Certificate in Coaching and Mentoring qualification will introduce you to the principles, skills and impact of coaching and mentoring and help you establish key coaching and mentoring relationships and skills. You will develop your skills in managing team dynamics, equality, and diversity, and you will have the opportunity to attain a good understanding of the essentials of coaching and mentoring upon completing this course. Once you complete this certificate course, you can progress to the diploma course in CMI Level 3 Coaching and Mentoring or Level 5 Professional Coaching or Mentoring. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 3 Coaching and Mentoring course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 13 credits. The minimum Total Qualification Time is 130 hours, including 50 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Principles, skills and impact of coaching and mentoring Reference No : Unit 3011V1 Credit : 7 || TQT : 70 LEARNING OUTCOME 1. Understand the principles of coaching and mentoring. 2. Understand the skills required of a coach. 3. Understand the skills required of a mentor. UNIT2- Coaching and mentoring for individual and team needs Reference No : Unit 3012V1 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the impact on the individual and team needs of the coaching process. 2. Understand the impact on the individual and team needs of the mentoring process. 3. Understand the individual and team knowledge, skills or behaviours. UNIT3- Managing the coaching and mentoring relationships Reference No : Unit 3013V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the coaching and mentoring relationships. 2. Understand the goals of the coaching and mentoring relationship. 3. Understand possible barriers to the coaching process. UNIT4- Coaching and mentoring processes Reference No : Unit 3014V1 Credit : 7 || TQT : 70 LEARNING OUTCOMES 1. Understand the implementation of the coaching process. 2. Understand the implementation of the mentoring process. 3. Understand the reviewing of progress and provision of feedback. UNIT5- Completing the coaching and mentoring process Reference No : Unit 3015V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the skills of concluding the coaching process. 2. Understand the skills of concluding the mentoring process. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Course Overview: The demand for skilled professionals in education and training has soared, with a projected growth rate of 5% annually in the next decade. This Focus Awards Level 3 Award in Education and Training (RQF) course provides an unparalleled opportunity to confidently excel in your teaching skills, ensuring you positively impact learners of all ages.This course is tailored to equip learners with the comprehensive knowledge and skills necessary to excel in this dynamic field. With an emphasis on understanding roles, responsibilities, and relationships in education, alongside inclusive teaching methodologies and assessment strategies, this course stands as a cornerstone for those aspiring to make a significant impact in the educational sector.Enrol now to transform your career and make a lasting impact in education and training! Key Features of the Course: Level 3 Award in Education and Training(Regulated qualification) 24/7 Learning Assistance Interesting Learning Materials Who is This Course For? This Focus Awards Level 3 Award in Education and Training (RQF) course is ideal for individuals passionate about teaching and training, regardless of their prior experience. Whether you are looking to kickstart your career as an educator, transition into a new role within the education sector, or enhance your existing teaching skills, this course provides the foundation you need to succeed. What You Will Learn: Throughout this course, you will delve into a wide range of essential topics and modules. Starting with an induction form, you will progress through units such as understanding roles, responsibilities, and relationships in education and training. You will explore legislation, regulatory requirements, and codes of practice, promoting equality, valuing diversity, and promoting appropriate behaviour and respect for others. Furthermore, you will gain insights into learner needs and points of referral, identifying inequality, promoting inclusion, and understanding safeguarding, preventing duty, and British values. The course also covers micro-teaching, inclusive teaching and learning approaches, theories of learning, communication skills, assessment methods, involving learners in the assessment process, and much more. Why Enrol in This Course: By enrolling in the Focus Awards Level 3 Award in Education and Training, you gain access to a top-reviewed course that has been recently updated to meet the latest industry standards. This course is aligned with current educational trends and equips you with the valuable skills and knowledge required to excel in the field. Requirements: No specific prior qualifications or experience are necessary to undertake this Focus Awards Level 3 Award in Education and Training (RQF) course. However, a strong command of the English language, both written and verbal, is essential to benefit from the course content fully. Career Path: Upon completing this Focus Awards Level 3 Award in Education and Training (RQF) course, you will be well-prepared for various rewarding career paths within the education sector. Some potential professions include: Teaching Assistant, £17,000 - £24,000 per annum Adult Education Tutor, £23,000 - £35,000 per annum Private Tutor - Average UK Salary: £20 - £40 per hour Training Coordinator £22,000 - £30,000 per annum Learning and Development Officer- £25,000 - £40,000 per annum Further Education Lecturer- £24,000 - £40,000 per annum Assessor - Average UK Salary- £18,000 - £30,000 per annum Certification: Upon completing the Focus Awards Level 3 Award in Education and Training (RQF) course, you will receive a CPD certificate, demonstrating your commitment to continuous professional development and enhancing your employability in the education sector. Course Curriculum 35 sections • 110 lectures • 08:48:00 total length •Getting Started AET: 00:00:00 •Application Form: 00:00:00 •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Assignment Preparation Guideline: 00:00:00 •Beginners Guide to Referencing: 00:00:00 •Self-Assessment Grid - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:00:00 •Guidance For Achieving the Unit - Understanding Roles, Responsibilities and Relationships in Education and Training: 00:15:00 •An introduction to the Level 3 Award in Education and Training: 00:30:00 •Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00 •Legislation, Regulatory Requirements and Codes of Practice: 00:15:00 •Promoting Equality and Valuing Diversity: 00:25:00 •Promoting Appropriate Behaviour and Respect for Others: 00:20:00 •Learner Needs and Points of Referral: 00:30:00 •Table of Examples of Teaching Roles and Responsibilities: 00:10:00 •Table of Example Boundaries of Teaching: 00:10:00 •The Teaching, Learning and Assessment Cycle: 00:10:00 •Table of Potential Learner Needs and Points of Referral: 00:10:00 •Identifying Inequality: 00:05:00 •Learner Differences: 00:05:00 •Ways to Promote and Advance Equality: 00:15:00 •Ways to Promote Inclusion: 00:10:00 •Safeguarding, Prevent Duty and British Values: 00:20:00 •Tips for Teachers and Trainers: 00:15:00 •Equality and Diversity - Glossary of Terms: 00:25:00 •Teaching, Learning and Assessment Checklist: 00:20:00 •Advancing Equality and Diversity Checklist: 00:20:00 •Pre-Course Assessment Form: 00:00:00 •Action Plan Template for Achievement of The Award: 00:00:00 •Course Evaluation Form: 00:00:00 •Beginner's Guide to Referencing: 00:25:00 •Verbs Used in The Award's Assessment Criteria with Their Meanings: 00:05:00 •Glossary of Educational Terms: 00:25:00 •Educational Abbreviations and Acronyms: 00:15:00 •An introduction to the Level 3 Award in Education and Training: 00:30:00 •Teaching Roles, Responsibilities, Relationships and Boundaries in Education and Training: 00:30:00 •Legislation, Regulatory Requirements and Codes of Practice: 00:30:00 •Promoting Equality and Valuing Diversity: 00:30:00 •Promoting Appropriate Behaviour and Respect: 00:30:00 •Learner Needs and Points of Referral: 00:30:00 •Award in Education and Training Level 3 Workshop Objectives: 00:16:00 •Understanding Roles, Responsibilities and Relationships in Education and Training: 01:38:00 •Self-Assessment Grid - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:00:00 •Guidance For Achieving the Unit - Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 00:25:00 •Micro Teaching: 00:00:00 •Detailed Guide to Micro-Teaching Session: 00:00:00 •Inclusive Teaching and Learning: 00:30:00 •Teaching, Learning and Assessment Approaches: 00:30:00 •Providing Opportunities for English, Maths, ICT and Wider Skills: 00:30:00 •Theories of Learning: 00:25:00 •Communication: 00:25:00 •Induction, Icebreakers and Ground Rules: 00:30:00 •Creating a Scheme of Work: 00:30:00 •Creating a Session Plan: 00:30:00 •Self-Evaluation and Continuing Professional Development: 00:20:00 •Table of Resources Which Could Be Used for Teaching, Learning and Assessment: 00:05:00 •Table of Teaching and Learning Approaches and Activities: 00:25:00 •Table of Objectives: 00:05:00 •The Environment - Examples of Physical, Social and Learning Aspects: 00:05:00 •Template - Induction Checklist: 00:00:00 •Template - Icebreaker - Bingo: 00:00:00 •Template - Icebreaker - Getting to Know You: 00:00:00 •Template - Rationale for a Scheme of Work: 00:00:00 •Completed Example of a Rationale for a Scheme of Work: 00:15:00 •Template - Scheme of Work: 00:00:00 •Completed Example of a Scheme of Work: 00:05:00 •Template - Session Plan: 00:00:00 •Completed Example of a Session Plan: 00:10:00 •Template - Personal Development Plan: 00:00:00 •Completed Example of a Personal Development Plan: 00:05:00 •Template - Continuing Professional Development (CPD) Record: 00:00:00 •Completed Example of a Continuing Professional Development (CPD) Record: 00:05:00 •Template - Reflective Learning Journal: 00:00:00 •Completed Example of a Reflective Learning Journal: 00:10:00 •Template - Summary and Action Plan: 00:00:00 •Completed Example of a Summary and Action Plan: 00:05:00 •Verbal, Listening, Non-Verbal and Written Communication Skills Checklist: 00:15:00 •Inclusive Teaching and Learning: 00:45:00 •Teaching, Learning and Assessment Approaches: 00:45:00 •Providing opportunities for English, Maths, ICT and Wider Skills: 00:45:00 •Theories of Learning: 00:45:00 •Communication: 00:30:00 •Induction, Icebreakers and Ground Rules: 00:35:00 •Creating a Scheme of Work: 00:45:00 •Devising an Inclusive Teaching and Learning Plan (Session Plan): 00:45:00 •Self-Evaluation and Continuing Professional Development: 00:45:00 •Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training: 01:41:00 •Self-Assessment Grid - Understanding Assessment in Education and Training: 00:00:00 •Guidance For Achieving The Unit - Understanding Assessment in Education and Training: 00:10:00 •Assessment Types: 00:10:00 •Assessment Methods: 00:05:00 •Involving Learners and Others in the Assessment Process: 00:12:00 •Making Assessment Decisions and Providing Feedback: 00:35:00 •Record Keeping: 00:20:00 •Table of Assessment Methods, Approaches and Activities: 00:10:00 •Table of Assessment Types: 00:15:00 •Table of Advantages and Limitations of Peer and Self Assessment: 00:10:00 •Table of Example Teaching Records: 00:10:00 •Assessor Roles and Responsibilities: 00:05:00 •A Full Set of Assessment Record Templates: 00:00:00 •Completed Example of A Full Set of Assessment Records: 00:25:00 •Assessment Types: 00:45:00 •Assessment Methods: 00:35:00 •Involving Learners and Others in the Assessment Process: 00:45:00 •Making Assessment Decisions and Providing Feedback: 00:45:00 •Record Keeping: 00:30:00 •Understanding Assessment in Education and Training: 00:31:00 •Assignments: 00:00:00 •Resubmission: 00:00:00 •Submit Your Assignments: 00:00:00
**24 FREE CPD Accredited Certificates Included** (25,000+ new jobs listed in Reed & LinkedIn) Dive into a well-rounded curriculum crafted to cover the essential aspects of Office Administration and Compliance Management - Career Track Diploma. From mastering the Administration Skills to understanding compliance regulations, we've got you covered! This bundle includes the following courses: Course 01: Admin, Secretarial & PA Course 02: Performance Management Course 03: Team Management Course 04: Microsoft Word, PowerPoint & Outlook Course 05: Health and Safety in the Workplace Level 2 Course 06: Workplace First Aid Training Course 07: Information Management Course 08: Facilities Management and Workplace Services Course 09: UK Employment Law Course 10: Meeting Management Online Course 11: Minute Taking Certificate Course 12: Document Control & Administration Skills for Receptionist Course 13: Touch Typing Course 14: Email Writing Course 15: Corporate Risk And Crisis Management Course 16: Public Speaking Course 17: Cross-Cultural Awareness Training Course 18: Equality, Diversity and Discrimination Course 19: Presentation Skills Course 20: Workplace Confidentiality Course 21: Decision Making and Critical Thinking Course 22: Workplace Productivity Course 23: Communication and Organisational Skills Course 24: Project Management: Six Sigma Key Features Accredited by CPD Instant e-certificate Fully online, interactive Office Administration and Compliance Management Skills courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases The Office Administration and Compliance Management Career Track Diploma Course offers a streamlined path for anyone looking to advance in administrative and managerial roles across a wide range of professional environments. This diploma brings together essential knowledge in office management, document handling, corporate communication, Microsoft Office tools, performance management, and UK employment law, all designed to support modern administrative functions with clarity and confidence. With a strong focus on communication, organisation, time efficiency, and leadership, this course also includes modules on public speaking, meeting management, email writing, and minute-taking—key areas that keep offices running smoothly. The added depth from areas such as team leadership, workplace safety, project methodology (including Six Sigma), and first aid equips learners with relevant knowledge for office-based roles. Whether you're updating your skills or moving towards a more senior position, this course provides a well-structured learning experience that aligns with current industry standards. How will you benefit from this Office Administration and Compliance Management Career Track Diploma? All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Office Administration and Compliance Management Career Track Diploma Course Bundle is thoughtfully crafted to deepen your understanding of critical Office Administration and Compliance Management Skills concepts and arm you with theoretical knowledge and skills vital to Office Administration and Compliance Management Skills. CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking versatile office administration and compliance management skills. Professionals aiming to excel in team leadership and management roles. Administrative assistants aspiring to enhance Microsoft Office proficiency. Employees desiring a comprehensive understanding of workplace health and safety. Those wanting to grasp UK employment law and its application. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Office Manager HR Administrator Facilities Coordinator Compliance Officer Executive Assistant Project Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview of Ornithology (Study of Birds) Course Build a comprehensive understanding of the anatomy and psychology of birds by taking this Ornithology (Study of Birds) Course. This Ornithology (Study of Birds) Course aims to teach you about the scientific study of birds. It covers many topics, including bird anatomy, physiology, behaviour, habitats, and conservation. Again, you'll understand how different birds communicate and discover the intriguing aspects of bird migration and navigation. You'll also identify the threats to bird population and understand the significance of bird conservation. Course Preview Learning Outcomes Get a detailed overview of ornithology and its importance Discover the different types of bird migration Understand how birds navigate when they migrate Familiarise yourself with the tracing technology for birds Discover the scientific methods in ornithology Learn about the ethical considerations in avian research Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email Who Should Take this Ornithology (Study of Birds) Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Ornithology (Study of Birds) Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ Ornithology (Study of Birds) Course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Ornithologist Wildlife Biologist Ecologist Conservation Officer Environmental Consultant Science Educator Module 1: Introduction to Ornithology Introduction to Ornithology 00:18:00 Module 2: Bird Classification and Diversity Bird Classification and Diversity 00:20:00 Module 3: Anatomy, Physiology, and Behaviour Anatomy, Physiology, and Behaviour 00:20:00 Module 4: Bird Habitats and Ecology Bird Habitats and Ecology 00:16:00 Module 5: Bird Communication and Vocalisations Bird Communication and Vocalisations 00:18:00 Module 6: Bird Migration and Navigation Bird Migration and Navigation 00:17:00 Module 7: Bird Conservation and Citizen Science Bird Conservation and Citizen Science 00:19:00 Module 8: Avian Research and Techniques Avian Research and Techniques 00:19:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer service and the success of a company are interdependent. By offering excellent customer service, you can retain customers and grow your business. The Customer Care Training course combines all the essential knowledge in detail to enable you to become progressing in the competitive and dynamic customer care field. You will introduce to the most-needed skills to master the position as a customer care assistant or receptionist. Explore the necessity of having a customer service standards which indirectly reflects your brand's values. This course provides an excellent base for high-quality customer care to stay ahead in the robust and competitive job market, Upon successful completion of the course, you'll be able to handle issues for customers and do your best to ensure they are satisfied. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Care Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Care Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Assessment Assignment - Customer Care Training 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
This course is aimed at those who would like to teach in the further education sector in a college or private training provider. Level 3 Award in Education & Training provides you with knowledge and understanding of the role of a teacher and how to meet individual learner needs.
**Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now** The Care Certificate is a set of standards developed for the health and care support workforce to support their induction and development. The Care Certificate provides a framework to ensure that all support workers have the skills, knowledge and behaviours to provide compassionate, safe and high-quality care in their workplace settings. The Care Certificate consists of 15 Standards that require both theoretical study and essential application within the learner's place of work. Along with our comprehensive Care Certificate, you will get 10 premium Career development courses, an original hardcopy certificate, a transcript and a student ID card. This Care Certificate Bundle Consists of the following Premium courses: Course 01: Care Certificate Course 02: Health and Social Care UK Course 03: Care Planning and Record-Keeping Course 04: Public Health Course 05: Diabetes Care Diploma Course 06: Dementia Awareness Course 07: Maternity Care Assistant Course Course 08: Foster Care Training Course Course 09: Medication Administration Level 4 Course 10: Medical Terminology Training Course 11: First Aid Training This Care Certificate course has been written to coach all workers in Nursing or Care Homes as to the essential skills they will need to master in the role. Topics we'll cover in this Care Certificate Bundle: In our course, we've covered all the necessary topics that you'll need to succeed in the caregiving industry. The topics include the following: Duty of carer Equality and diversity Work in a person-centred way Communication with the patients Fluids and nutrition Mental health, dementia and learning disabilities Safeguarding adults and children Handling information Infection control and many more We understand that everyone learns differently, and that's why our course is designed to be interactive, engaging, and easy to understand. Moreover, our team of experienced and qualified tutors are dedicated to ensuring your success. They are available to support you throughout the course and will be happy to answer any questions you may have. So, enrol now in this Care Certificate Bundle to advance your career! Care Certificate Curriculum of care certificate Bundle Care Certificate Framework and Information Leaflet Standard 01: Understand Your Role Standard 02: Your personal development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in a Person-Centred Way Standard 06: Communication Standard 07: Privacy and dignity Standard 08: Fluids and nutrition Standard 09: Mental Health, Dementia, and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic life support Standard 13: Health and Safety Standard 14: Handling information Standard 15: Infection control The detailed curriculum of the Care Certificate bundle is given in the resources section. How will I get my Certificate? After successfully completing the Care Certificate course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Care Certificate Anyone from any background can enrol in this Care Certificate bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Disclaimer: Please note the course provides valuable information and knowledge about Care techniques. However, completing the course will not directly lead to attaining the professional qualifications needed to practice as a professional in the healthcare industry. Requirements Care Certificate There is no time limit for completing this Care Certificate Bundle. Career path Care Certificate Having this Care Certificate expertise will increase the value of your CV and open you up to multiple job sectors such as: Care Manager Care Assistant Care Coordinator Care Worker Care Assistant Care Practitioner Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Care Certificate) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Stakeholder Engagement Skills for Project Managers Correctly identifying and engaging your stakeholders can mean the difference between project success and failure. In this important session, we will explore methods and tools to keep your project stakeholders satisfied. Identify and Analyze Stakeholders - We will discuss 3 Models to differentiate key stakeholders from other stakeholders Plan Stakeholder Management - We will examine approaches to involve project stakeholders based on their needs, expectations, interests, and potential impact on the project Manage Stakeholder Engagement - With the ever-increasing complexity in stakeholders' needs, expectations, and diversity, project managers must have exceptional interpersonal skills, so we will add some valuable interpersonal tools into your tool box Monitor Stakeholder Engagement - We will present ways to consider whether the engagement strategies are effective
Age discrimination cases rarely make headlines, yet they happen on a daily basis. There are a lot of misconceptions around preventing age discrimination that can put your company at risk. In this video five of these myths are explored, along with tips on how to protect your company and your employees from this pervasive form of bias. This video is important for the training of HR professionals, managers, recruiters, and organization leaders. Learning Objectives Analyze the prevalence and legal implications of age discrimination as defined by the Age Discrimination in Employment Act (ADEA), and understand its impact on the workforce.;Reflect on personal experiences and assess organizational practices related to age diversity, identifying potential areas for improvement and prevention of age-related discrimination.;Recognize instances of age-related workplace harassment and develop strategies for addressing and preventing such behaviors, contributing to a more respectful and age-inclusive work environment.
This SENCO course is designed for those interested in or who are currently in a SENCO role in the early years setting. This SENCO qualification provides learners with a thorough understanding of the roles and responsibilities of the Special Educational Needs Coordinator in early years setting. Learn about the strategies and techniques for assisting children and their families and gain in-depth knowledge of SEN codes of practice. The purpose of this course is to help learners progress to further and higher education and develop new practical skills in health and social care. Learning Outcomes After completing this SENCO course, the learner will be able to: Understand the roles and responsibilities of the Special Educational Needs Coordinator in the early years setting. Understand the strategies and techniques for supporting children and their families. Increase knowledge of SEN codes of practice. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this SENCO Bundle Course*** Course 01: SENCO Course 02: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 03: Level 2 Award in Support Work in Schools and Colleges Course 04: Level 2 Diploma for the Early Years Practitioner Course 05: Nursery Nurse Course Course 06: Autism Diploma Course Course 07: Speech & Language Therapy ***Other Benefits of this Bundle Course*** Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum Module 1: Roles and Responsibilities of the Special Educational Needs Coordinator in the Early Years Understand the principles, statutory guidance and legislation underpinning practice for children with Special Educational Needs and Disability (SEND) in an early years setting Understand the role of the Early Years Special Educational Needs Coordinator (SENCo) Understand partnership working for the Early Years SENCo Understand early identification and action for children with SEND Module 2: Strategies and Techniques for Supporting Children and Families Understand the graduated approach in an early years setting Understand English as an additional language (EAL) Understand Education, Health and Care (EHC) plans ------------------------- ***Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course Curriculum Module 1: Understand Children and Young People's Mental Health in Context Module 2: Understand Factors Which May Affect Children and Young People's Mental Health Module 3: Understand Children and Young People's Mental Health Concerns Module 4: Understand the Impact of Children and Young people's Mental Health Concerns Module 5: Understand How to Support Children and Young People with Mental Health Concerns ------------------------- ***Level 2 Award in Support Work in Schools and Colleges Course Curriculum Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ------------------------- ***Level 2 Diploma for the Early Years Practitioner Course Curriculum Module 01: Roles and Responsibilities of the Early Years Practitioner Module 02: Health and Safety of Babies and Young Children in the Early Years Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings Module 05: Understand How to Support Children's Development Module 06: Support Care Routines for Babies and Young Children Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes Module 08: Promote Play in an Early Years Setting Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles Module 10: Support Babies and Young Children to be Physically Active Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability Module 12: Promote Positive Behaviour in Early Years Settings Module 13: Partnership Working in the Early Years Module 14: Support Children's Transition to School ------------------------- ***Nursery Nurse Course Course Curriculum Module 01: An Overview of Nursery Nurse Module 02: Recognizing Children's Growth and Development Module 03: Observation and Assessment of Children in Early Childhood Settings Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning Module 05: Safeguarding and Protecting Young Children Module 06: Ensuring Health and Safety of Children in the Early Years Module 07: The Essence of Nutrition and Healthy Food for Children Module 08: Importance of Play and Learning in Children's Education Module 09: Ways of Working with Children Having Special Needs Module 10: Working in Partnership with Parents and Carers ------------------------- ***Speech & Language Therapy Course Curriculum Module 01: Speech & Language Therapy Module 02: Study of Communication Module 03: Components of Normal Speech-Language & Voice Module 04: Eating, Drinking and Swallowing Disorders ------------------------- ***Autism Diploma Course Course Curriculum Module 01: Introduction to Autism Spectrum Disorder (ASD) Module 02: Approaches to Helping People and Children with Autism Module 03: Diagnosis of Autism Module 04: Communication Module 05: Cognitive Styles and Functions in Autism Module 06: Autistic Behaviour Module 07: Organisation Systems with Autistic Individuals Module 08: Autism Awareness Module 09: Government Policies on Autism in England ------------------------- Assessment Method After completing each module of the SENCO, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this SENCO course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This SENCO course is ideal for those already working in a SENCO role as part of their Early Years Practitioner role or interested in doing so. Thiscourse is also suitable for childminders. Requirements There are no specific requirements for this SENCO course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This SENCO course is appropriate for those who want to work in the following fields: Health and social care Childhood studies Community, youth and families Social work Early years Primary teaching Nursing Certificates Certificate of completion Digital certificate - Included