21992 Disc courses

Do you wish to transform your thoughts into a well-written script? If so, then this is the right course for you. Our Script Writing course is developed by professionals and will help you improve your knowledge in this area. With this script writing course, you will learn everything you need to know to advance your career in this field. This Diploma in Script Writing at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Script Writing course is divided into a number of comprehensive modules to provide you with the most convenient and comprehensive learning experience possible. You can take this script writing course and enhance your knowledge of Screenwriting, Motivation & Ideas, Research & Development, Genre, Story & Plot, and Structure & Format. Once you have successfully completed the script writing course, you will receive a CPD-accredited certificate that will help you advance your career. Why you should take the script writing course: Learn to transform ideas into a script. Ability to find incentives and ideas for scripting. Acknowledge the significance of research and development in screenwriting Learn how to structure and format screenwriting. Learn step-by-step techniques for refining your script. Develop a thorough understanding of the UK film industry and scenario writing. Why Prefer This Script Writing Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Script Writing course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. By enrolling in our script writing course, you can gain knowledge and skills in the area of script writing. The techniques, strategies, principles, and methods of scriptwriting will be taught to you in this course. In addition, you will learn how to conduct research and development for scriptwriting. The course will help you to advance your knowledge of screenwriting, Market idea, Synopses, Outlines, character building, dialogues & and the British Film Industry. The course covers numerous modules to broaden and deepen your knowledge and skill in this field. *** Course Curriculum *** Module 01: Introduction to Screenwriting Backstory Cinematic Vs. Televisual On The Road Module 02: Motivation & Ideas Motivation Finding Your Voice Art vs. Craft Discipline Routine For Whom Do You Write? Script Readers Ideas The Value of Ideas Inspiration Generating Ideas Capturing Ideas Ideas & Marketing Module 03: Research & Development Research Never Stops Know Your Market Research Tools The Language Barrier Development Developing Your Research Premise High Concept & Low Concept Pre-writing Module 04: Genre The Importance of Genre Familiar Genres Genre Evolution Conventions & Motifs Using Genre Five Genre-Defining Movies Module 05: Story & Plot Understanding Story & Plot Story, Character, Incident, Structure Theme Conflict & Tension Building & Releasing Tension Reversing Expectation Ellipsis Screen Time & Narrative Time Start at the End Great Scenes Plot Sub-Plots Exposition Five Great Plots to Study Module 06: Character & Dialogue The Puppet Master Giving Characters Life Protagonist & Antagonist Example: Quiz Show Goal-Driven Protagonist Passive Protagonist Insiders Outsiders Example: Made In Heaven Empathy & Sympathy Credibility Fears and Ghost Plural- & Multiprotagonists Protagonist & Structure Antagonist Character Intros Character Traits & Accessories Dialogue First Things Last Less Is More No Conversation Do & Don'ts Module 07: Structure & Format Structure Art-Film Narrative Three-Act Structure Act I: Set-Up/Situation/Establishment Act II: Complication/Development/Plot Act III: Climax & Resolution/Conclusion Utilising Structure Scenes & Sequences Format Screenplay Format Expectations Title Page Layout Module 08: Synopses, Outlines & Treatments Problems of Semantics Synopses Outlines Treatments Module 09: Drafts First Draft Counterfeit Copyright Rewriting Second Opinions Final Polish Module 10: Marketing Selling Yourself UK & US Markets Approaching the Business: Agents Other Business Pitching Deals Best Wishes Module 11: Troubleshooting Self-Diagnosis Script Appraisals Ten Common Problems Ten Handy Hints Five Common Problems Troubleshooting 10-Point Checklist Module 12: Glossary Section: Screenwriting in the UK Module 13: Screenwriting and British Film Industry British Film Industry - A Writer's View Key Relationships Agent Director Producer Working Together Module 14: Agreements Existing Agreements Definitions Business Terms Writing Terms Screen Credit Arbitration Other Disputes Module 15: How Much Do UK Screenwriters Earn? Components of a Deal UK Film Pay The Bbc Module 16: Greatest British Screenwriters of All Time Bruce Robinson Michael Powell and Emeric Pressburger Jane Goldman Peter Morgan Christopher Nolan (& Jonathan Nolan) Mike Leigh Julian Fellowes Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Script Writing at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course requires no formal qualifications or experience. Anyone with a thirst for knowledge is welcome to enrol in the course. Requirements You will not need any prior background or expertise to enrol in this course. Career path Upon completion of the script writing course, a new world of possibilities will open up to you. You can progress your career in a variety of fields with the skill and abilities you will obtain by learning from the course. Technical author (Avg. Yearly Salary: £20,000 to £50,000) Advertising copywriter (Avg.Yearly Salary: £20,000 to £80,000) Copy editor (Avg.Yearly Salary: £22,000 to £46,000) Certificates Certificate of completion Digital certificate - £10 Diploma in Script Writing at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Script Writing at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Description Want to work as a skilled manager? Enrol the Diploma in Management Skills course and explore the various management skills for fostering your managerial career. If you are a new manager and want to enhance your skill, the course is the best choice for you. The course teaches you the techniques of engaging and motivating your employees in the work so that they can give maximum output. You will explore the 'lean management' strategies for problem-solving and process improvement. The techniques of solving conflict resolution and workplace bullying will also be covered in the course. Finally, you will learn to handle a team efficiently. Upon completion, you will be able to develop strategies for fostering high engagement and empowerment. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Management Skills is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Management Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Essential Skills Introduction 00:09:00 Self-Assessments 00:04:00 The Mind of the Lean Leader 00:07:00 Values & Culture 00:07:00 Worthy Values 00:08:00 Responsibilities: Communication, Boundaries and Delegation Horizontal Communication 00:10:00 Vertical Communication 00:05:00 Delegation 00:10:00 Boundaries 00:09:00 Developing Employee Skills Basic Skill Trainings 00:08:00 Skill Building Example 00:11:00 Motivating Your Team Members Power of Purpose 00:07:00 Life Cycles and Motivation 00:22:00 Situational Motivatoin 00:15:00 Situational Motivatoin Stimulus Control 00:05:00 Intrinsic Motivation 00:16:00 Coaching and Communication Skills Manager as Coach 00:04:00 Intro to Coaching Skills 00:07:00 Body Language 00:08:00 Rephrasing 00:08:00 Empathy 00:08:00 Acknowledging 00:04:00 Silence 00:04:00 Brainstorming together 00:05:00 Difficult Conversations - Giving and Receiving Feedback Giving Feedback 00:08:00 Receiving Feedback 00:07:00 Discipline - Justice, Discipline and Self-Control Discipline and Justice 00:10:00 Discipline Process 00:10:00 Solving behavior problems 00:06:00 Standard Work 00:13:00 Leader Standard Work 00:07:00 Team Formation and Organization Team Roles 00:08:00 Team Structure 00:11:00 Defining Terms 00:10:00 Stages of Team Development 00:09:00 The Agenda 00:10:00 Team Facilitation & Decision Making Team Facilitation Why 00:10:00 Facilitation Skills 1 00:08:00 Facilitation 2 00:09:00 Enron & The Abilene Paradox 00:09:00 Decision Styles 00:14:00 Consensus Reaching 00:09:00 Conflict Resolution Conflict Resolution Principles 00:11:00 Conflict Resolution Model 00:09:00 Dialogue Introduction 00:05:00 Dialogue Behavior 00:12:00 Keeping Score and Goal Setting Developing Your Team Members 00:07:00 Scorecards 00:13:00 Targets & Objectives 1 00:09:00 Targets & Objectives 2 00:09:00 Problem Solving Process Improvement Attitudes of Problem Solving 00:12:00 Root Cause 00:07:00 PDCA Problem 00:10:00 A3 Problem Solving 00:13:00 Skill of Brainstorming 00:12:00 Improving Your Work Process Processes and Capabilities 00:11:00 Customer Requirements 00:11:00 Process Definition 00:12:00 Work Process Maps 00:17:00 Waste 00:16:00 Management Waste 00:08:00 Variance Analysis 00:12:00 Resources Resources - Diploma in Management Skills 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam - Diploma in Management Skills 00:20:00 Final Exam Final Exam - Diploma in Management Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

ey give a systematic method for explaining the operations of the business. This Accounting and Finance course is a great method to learn about different sectors of business while also obtaining a certificate that can help you establish, operate, and build a successful business career. Our Accounting and Finance course is one of the most effective methods to realise your ambition of becoming an accountant. We intend to provide you with the necessary abilities to excel in this field and improve your knowledge to shine as an accountant. So sign up for our fantastic course, and you will be one step closer to achieving your goal. However, we have expertly designed this Accounting and Finance course with some easy-to-digest sections that will teach you about accounting, the responsibilities of an accountant, and other accounting principles and standards. You will also learn about the various areas of accounting, such as bookkeeping, financial statements, cash flow statements, budgeting and planning, auditing, and much more. Thus, if you want to advance in your job and expand your business, enrol in our course and achieve your goals. Learning Outcomes Upon successful completion of the Accounting and Finance course, you will be able to, Learn everything you can about accounting. Learn accounting concepts and standards. Learn the concept of double-entry bookkeeping. Learn how to make a financial statement for a company account. Learn how to make a profit and loss statement for the business account. Learn about budgeting and financial planning by balancing your spending and income. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Diploma in Accounting and Finance at QLS Level 4 Module 01: Introduction to Accounting What Is It? Accounting and Bookkeeping Who Uses This Information? Accountability in Accounting Financial Statements How Different Business Entities Present Information Module 02: The Role of an Accountant What Is an Accountant? Roles and Responsibilities Important Skills Accounting Automation Transparency and Security Data Analysis Module 03: Accounting Concepts and Standards Introduction to Concepts Introduction to Standards Standards in the UK International Standards International Financial Reporting Standards Module 04: Double-Entry Bookkeeping Introduction of Double-Entry Bookkeeping What Does the Account Show? Account Name Debits and Credits Account Details Rules for Double-Entry Transactions Accounting for Inventory Double-Entry Transactions for Inventory Returns of Inventory Drawings Income and Expenses How Many Different Expense Accounts Should Be Opened? Balancing Accounts General Rules for Balancing Accounts Module 05: Balance Sheet Introduction of Balance Sheet The Components of a Balance Sheet Assets Liabilities Net Worth or Equity The Accounting Equation Understanding the Balance Sheet What Does the Date on the Balance Sheet Mean? Module 06: Income statement Understanding the Income Statement The Accrual Concept Revenue Expenses Net Income Interest and Income Taxes Bad Debt Expense Module 07: Financial statements Introduction of Financial Statements Trial Balance Statement of Comprehensive Income Calculation of Profit Difference between Gross and Net Profits Trading Account Profit and Loss Account Statement of Financial Position Non-Current Assets Current Assets Current Liabilities Non-Current Liabilities Capital Module 08: Cash Flow Statements What Is a Statement of Cash Flows? What Is the Purpose of the Cash Flow Statement? Cash and Cash Equivalents Operating Activities Investing Activities Financing Activities Module 09: Understanding Profit and Loss Statement Introduction of Profit and Loss Account Measurement of Income Relation Between Profit and Loss Account and Balance Sheet Preparation of Profit and Loss Account Module 10: Financial Budgeting and Planning What Is a Budget? Planning and Control Advantages of Budgeting Developing the Profit Strategy and Budgeted Profit and Loss Statement Budgeting Cash Flow from Profit for the Coming Year Capital Budgeting Module 11: Auditing What Is an Audit? Types of Audits External Audits Internal Audits Internal Revenue Service (IRS) Audits Why Audits? Who's Who in the World of Audits What's in an Auditor's Report Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for International Delivery Certificate Accredited by CPD Upon finishing the course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Accounting and Finance course allows you to study at your speed and grow a quality skillset. Career path following careers. Managing Director Accounting Manager Finance Manager In the UK, the average salary of these professions ranges from £25,000 - £60,000 per annum.

A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you looking to improve your current abilities or make a career move? Our unique Diet & Fitness Training Course might help you get there! Expand your expertise with high-quality training - study the Training and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Training online training course. This Training course is approved by CPD. You can study at your own pace and get accredited in just 4 hours. This Training course is designed for both part-time and full-time students. Tons of learners around the UK have taken this course to boost their knowledge and skill to work in the related field. This Training course is developed by industry experts and is packed with several information-rich modules to give you a proper understanding of this topic and accelerate your career. Expert tutor support and 24/7 customer support are what you're going to get with this premium quality Training course. You will get help and answers to all your queries throughout the comprehensive syllabus of this Training. You or your employer can check the validity of your certificate with ease on our dedicated website. Key Topics to Be Covered In This Training The role and responsibilities of a health and wellness coach An introduction to calories and energy in food Popular diets for health and longevity An introduction to the different food groups How to set SMART diet goals Learning Outcomes Of This Training Gain the skills and practical knowledge to become an expert health and wellness coach Learn how to put together a balanced diet plan based on your client's needs and goals Understand the science of successful weight loss and how to adjust a diet for weight loss Create the perfect strength training and cardio workout routines for you and your clients Know how to assess your clients' physical capacity, health and fitness levels Demonstrate knowledge of the different types of diets and their benefits Start your learning journey straight away with this Training and take a step toward a brighter future! Skills You Will Gain From This Training Coaching Meal-planning Goal-setting Leadership Why Prefer this Training? Opportunity to earn a certificate accredited by CPDQS after completing this Training Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Diet & Fitness Training program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the Training course: Health And Wellness Diploma Course Promo Introduction Introduction The Roles & Responsibilities Of A Health & Wellness Coach What does it mean to be healthy? Diet Fundamentals Diet Intro How Your Diet Affects Your Health How To Eat For Longevity Calories Explained Bodyweight & Health Calories & Bodyweight In A Healthy Diet Twinkie Diet Weight Loss & Health Determining Your Daily Calorie Intake Healthy Weight Ranges Quality Protein Choices Quality Carbohydrate Choices Quality Fat Choices How Much Of Each (Protein, Carbs, Fat)? What About The Remaining Calories Food Groups Explained Vegetables Explained Grains Explained Beans & Legumes Explained Fruits Explained Berries Explained Nuts & Seeds Explained Meat Explained Fish & Seafood Explained Different Diets Explained Different Diets Overview Gluten Free Explained Paleo Diet Explained Low Carb Explained Intermittent Fasting Explained Vegan Diet Explained Ketogenic Diet Explained Diet Coaching Client Assessment Introduction Client Interview How To Set SMART Diet Goals How To Create A Diet Plan For Clients Calculating BMI Weight Loss & Muscle Growth Coaching The Science Of Successful Weight Loss Determining Calorie Needs Adjusting A Diet For Weight Loss Breaking Through Fat Loss Plateaus Adjusting A Diet For Muscle Growth The Ideal Pre-Workout Meal The Ideal Post-Workout Meal Exercise Coaching: Cardio Cardio Intro The Different Types Of Cardio How To Design A Cardio Workout How To Monitor Your Heart Rate During A Workout Cardio vs Weigh Training - Which Is Better For Weight Loss Exercise Coaching: Resistance Training Weight Training Fundamentals The Science Behind Muscle Growth Weight Training vs Bodyweight Training How To Create A Beginner Workout Plan Progressive Overload Exercise Coaching: Flexibility Flexibility Introduction Most Common Stretching Mistakes Static vs. Dynamic Stretching Your Daily Stretching Routine Wellness & Mental Coaching Wellness Coaching Intro What Are Habits Why Habits Matter How To Build Effective Habits Habit Stacking For Better Results Choosing The Right Triggers Writing Down Your Sequence How The Sedentary Lifestyle Hurts The Brain Understanding & Reducing Stress The Right Mental Stimulation Sleeping For A Longer Life 6 Tips To Falls Asleep Faster The Best Type Of Exercise For The Brain Preventing Age Related Memory Loss Making Memory Age Proof Bonus: Coaching Tools Coaching Tools Intro The Grow Coaching Model Creating Your Ideal Coaching Persona How To Learn Active Listening Asking The Right Questions As A Coach How To Be More Empathetic Assessment Process Once you have completed all the modules in the Training, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Diet & Fitness Training. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Training Right for You? Anyone interested in learning more about this subject should take this Training. This Training will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Diet & Fitness Training. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Diet & Fitness Training program does not require any prior knowledge; everyone may participate! This Training is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Training allows you to study at your speed and grow a quality skillset. Career path On successful completion of the Training, you will gain all the fundamental skills required to work in health and fitness, with the opportunity to work in a broad range of professions, including: Fitness coaching Wellness coaching Physical training Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

You've undoubtedly made decisions when you were stressed and regretted them later. We've all been there. When in high-stress situations and under pressure, we tend to make dumb mistakes. But if you are in a management position at a company or are the owner of a business, then you are always under pressure, and you can't afford dumb decisions. In this Decision Making in High Stress Situations course, you get to learn how to make the right decisions even under intense stress and pressure. You also learn how stress affects decision-making, the constant pressure traps you fall for, and how to avoid them. With the help of this Decision Making in High Stress Situations course, you will be able to make the right decisions under stressful situations, regardless of whether it's a personal situation, organisational, or to mitigate conflicts. The Decision Making in High Stress Situations course is informative and packed with step-by-step lessons on: What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision-Making for Conflict Management Each lesson is structured, and the course is overall made in a way that answers all your Decision Making in High-Stress Situations related questions. You will get everything you need all in one place. Learn how to stay as cool as a cucumber under stress - enrol in the course now. The Decision Making in High Stress Situations course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all Decision Making in High Stress Situations course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the Decision Making in High Stress Situations course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Decision Making in High Stress Situations program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the Curriculum breakdown of Decision Making in High Stress Situations Course: Module 1: What is Decision Making? This module covers the following topics: Decision Making Classifying Decision Making The Decision Making Process Key Ingredients for Effective Decisions Team Decision Making Corporate Culture and Decision-Making Module 2: Stress and Its Impact This module covers the following topics: What is Stress? Stress at Work Effects of Stress in Decision Making Various Pressure Traps Psychobiology of Stress and Health Difference between Pressure and Stress Module 3: Time Stress and Decision Making This module covers the following topics: Decision Making Under Time Stress Time Perception Models Manipulations of Time Pressure Time and Task Adaptation Adapting to Time Constraints Time Pressure in Negotiation Time Pressure in Mediation Module 4: Personal Level Decision Making Under Stress This module covers the following topics: Improving Decision Making Skills Learn How to Avoid Stress at Work Basic Models to Explain Decision Making Behaviour Under Stress Strategies that address the Cause of Stress Tips on Excellent Decision-Making Rules for Success When Stress Is High Module 5: Organisational Level Decision Making Under Stress This module covers the following topics: Overview of Decision Making Process Mechanism of Organisational Influence Individuals Role in Organisational Decision Making System Information Flow The Structure of Decision Making System Individual Approaches to Stress Management Managerial Approaches to Stress Management Organizational Approaches to Stress Management Module 6: Decision Making for Conflict Management This module covers the following topics: What is Conflict? Stages of Conflict Workplace Conflict Resolution Decision Making under Conflict and Cognitive Control Conflict Management and Decision Making Assessment Process Once you have completed all the modules in the Decision Making in High Stress Situations course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Decision Making in High Stress Situations course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: What is Decision Making? 21:13 1: Module 1: What is Decision Making? Preview 21:13 Module 2: Stress and Its Impact 15:15 2: Module 2: Stress and Its Impact 15:15 Module 3: Time Stress and Decision Making 15:17 3: Module 3: Time Stress and Decision Making 15:17 Module 4: Personal Level Decision making Under Stress 19:15 4: Module 4: Personal Level Decision making Under Stress 19:15 Module 5: Organisational Level Decision making Under Stress 11:24 5: Module 5: Organisational Level Decision making Under Stress 11:24 Module 6: Decision Making for Conflict Management 16:36 6: Module 6: Decision Making for Conflict Management 16:36 Assessment (Optional) 14:00 7: Assessment 14:00 Order Your Certificate 02:00 8: Order Your CPD Certificate 01:00 9: Order Your QLS Endorsed Certificate 01:00 Who is this course for? This Decision Making in High Stress Situations course is for people who want to quickly and easily learn about Decision Making in High-Stress Situations. Requirements There are no previous knowledge requirements for the Decision Making in High Stress Situations program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path The course is designed to help you get the job you've always wanted, get promoted at work, go freelance, or launch your own business. You may improve your career and keep your skills up to date by taking this course with a salary range of £35,000 to £65,000 per annum in the UK. Office Manager Operations Manager Senior Manager Personal assistant Project Manager Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Taking care of exotic animals can be quite challenging as each animal has different requirements. If you are looking forward to working with these animals, train yourself first. You can start your training with the comprehensive Exotic Animal Care course. This course will enrich your knowledge and equip you with the right skills. Forms the Exotic Animal Care course, you will learn about the fundamentals of animal health. The step-by-step training process will equip you with the skills to provide first aid for animals. Moreover, you will learn how to maintain hygiene while taking care of an exotic animal. The modules will also introduce you to different types of animal and zoonotic diseases. By the end of the course, you will learn to take care of a wide range of exotic animals. At the end of the exotic animal course, there will be an assessment. After you complete the assessment successfully, you will be eligible in order to receive a certificate of achievement. This certificate will help you pursue a career in the relevant sector. Join now! This Diploma in Exotic Animal Care at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to substantial and easier than ever! Learning Outcomes Enrich your knowledge and understanding of basic human health Learn how to provide first aid to animals Increase your knowledge of different types of species Deepen your understanding of Zoonotic and animal diseases Develop the skills to take care of different types of animals Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support The Exotic Animal Care course includes 12 informative and interactive lessons. Here, you will get quality training on exotic animal care. You can complete this course at your own time and pace. There is 24/7 tutor support to assist you with your learning. After completing this Exotic Animal Care course, you will receive a certificate endorsed by QLS and accredited by CPD. ****Course Curriculum**** Here is the curriculum breakdown of the Animal Care course: >> Diploma in Animal Care at QLS Level 5 << Module 1: Introduction to the Care and Animal Welfare of All Species Principles of Animal Care Environment Diet Health Human Interactions Concepts in Animal Welfare Natural Histories Domestic Histories Sentience and Welfare Stress and Suffering Achievement and Enjoyment Signs of Animal Welfare Summary Module 2: Basic Animal Health Introduction Checking the health status of an animal Behavioural Indicators Stereotypy Physical Indicators Physiological Indicators Animal's Health Factors Animal Treatments Microchipping Summary Module 3: Hygiene Introduction Disinfectant Types of disinfectant Advantage and Disadvantage of Disinfectant Antiseptic Advantage and Disadvantage of Antiseptic Antiseptic and Disinfecting Agents Alcohol Halogens Biguanides Aldehydes Oxidising Compounds Phenols The Importance of Hygiene Summary Module 4: First Aid for Animals Introduction First Aid Cardiac and Respiratory Arrest CPR Burns Allergic reactions Recovery Position for an Animal Poisoning Insect Stings Heat Stroke Wounds Bone Fracture Shock Summary Module 5: Animals and Zoonotic Diseases Animals as Pet Are Pets Dangerous? Zoonotic Diseases Safe Practices Common Zoonotic Infectious Agents and Sources Summary Module 6: Learning about Horses History and Context Natural History Domestic History Breeds of Horse Principles of Horse Care Diet Environment Animal Company Human Interactions Health Signs of Horse Welfare Pathophysiological Signs Behavioural Signs Summary Module 7: Learning about Birds History and Context Natural History Domestic History Bird basics Principles of bird Care Diet Environment Animal Company Human Interactions Common Diseases and Preventing Spread Signs of Birds Welfare Pathophysiological Signs Behavioural Signs Summary Module 8: Caring Rabbits & Guinea-Pigs Introduction Different Breeds Common Problems and Diseases Preventative Care External Parasites Encephalitozoon Cuniculi The Sick Rabbit or Guinea Pig Common Conditions Vigilant Providing an Adequate Living Environment Exercise Basic care requirements Food and Water Cleaning out Grooming Summary Module 9: Care of Chipmunks, Chinchillas and Degus Housing Diet Nursing Care Diseases Summary Module 10: More about Ornamental Fish History and Context Natural History Domestic History Principles of Fish Welfare Suitable Diets Feeding Suitable Environment Fish Tank Maintenance Health Signs of Welfare Problems Pathophysiological Signs Behavioural Signs Summary Module 11: Taking Care of Amphibians Background Information Handling Amphibians Housing Diet Summary Module 12: Specific information on Reptiles History and Context Natural History Domestic History The Challenges of Keeping Reptiles as Pets Principles of Reptile Care Diet Environment Animal Company Human Interactions Recognising Disease and What to Do Signs of Reptile Welfare Pathophysiological Signs Behavioural Signs Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Exotic Animal Care course is ideal for Anyone who wants to learn about exotic animal care Individuals who want to work with animals Professionals already working with exotic animals and want to elevate their skills Exotic pet owners Requirements The Exotic Animal Care program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path From the Exotic Animal Care course, you will learn the essentials of taking care of exotic animals. The course will help you pursue a career in Zookeeper Veterinary Veterinary Assistant Exotic Pet Shop Owner Animal Sanctuary Curator Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Exotic Animal Care at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Exotic Animal Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

This Leisure management course will teach you how to manage and maintain a leisure facility, including a six-stage facility life cycle, benchmarking, quality management, asset management, operations, and activities. Furthermore, with modules packed with in-depth knowledge, this leisure management course lets you become acquainted with travel and tourism features. This Level 4 Leisure Management course is endorsed by The Quality Licence Scheme and accredited by CPD,(with 120 CPD points) to make your skill development and career progression related to Leisure Management substantial and easier than ever! After finishing this leisure management course, you will learn about managing hotels and accommodations as well as making choices to ensure the efficient running of the firm. In addition, after completing this leisure management course, you will have a better grasp of how to use human resources in the leisure business and how to apply leisure management or tourism marketing tactics. This leisure management course provides the learners with the knowledge of: Leisure industry and its management Discussion of the hotel and lodging sector and how to manage it Leadership skills in the leisure business to their full potential leisure industry's health and safety aspects The methods for managing and maintaining a recreational facility The essential characteristics of high-quality travel, tourist, and leisure facilities How to run a hotel or lodging business The fundamentals of leisure service planning Human Resource Management in the leisure industry leisure and recreation marketing Procedures for health and safety in recreational activities Why Prefer This Leisure Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this course: Module 01: Introduction In this module, we will cover the following topics: Origin of Leisure in History Leisure in the 21st Century Understanding the Leisure Sector Tourism, Heritage and LeisureThe Environment, Countryside and Open SpaceThe Arts, Museums and LibrariesSport, Physical Recreation and Physical Activity Management Functions in Leisure Sector Career Opportunities in Leisure Sector Module 02: Managing and Maintaining a Leisure Facility In this module, we will cover the following topics: Six-Stage Facility Life-Cycle Benchmarking Steps of Benchmarking Customer Service: Expectations and Perceptions Customer Evaluation Criteria Quality Management Facility Asset Management Goals of Facility Asset Management Operations and Maintenance Sustainable Design Module 03: Travel, Tourism and Leisure In this module, we will cover the following topics: Characteristics of the Tourism Industry Core Industry SectorsTourism Business Factors Affecting Travel and Tourism EconomyPolitics and Government PoliciesSocio-Cultural ConflictsEnvironmentTechnology Tourism Destinations Elements of Influence in Destination Selection The Economic Significance of Tourism Module 04: Managing Hotel and Lodging In this module, we will cover the following topics: Classifications of Hotel Properties Hotels Classified by PriceHotels Classified by FunctionHotels Classified by LocationHotels Classified by Market Segment Major Functional Departments The Front OfficeHousekeepingSecuritySales and MarketingAccountingHuman ResourcesEngineering The Economics of the Hotel Business Dimensions of the Hotel Investment DecisionHotel Cycles and Financial Performance Module 05: Planning for Leisure Services In this module, we will cover the following topics: Planning In Organisations Some Planning Concepts Goal Setting Characteristics of Well-Thought-Out GoalsGoal CongruenceGoals and Policies Planning in Operations Strategic IssuesFrom Strategy to Tactics Individual Worker as Planner Planning as a Personal Process Long-Range Planning Tools Return on InvestmentCost-Benefit Analysis Module 06: Leadership in Leisure Industry In this module, we will cover the following topics: Characteristics of an Ideal Leader Deciding How to Lead Team Leading Goals and Skills Decision Making The Decision-Making Process Coaching, Mentoring and Motivational Leadership Motivational Leadership Module 07: Human Resource Management in Leisure Industry In this module, we will cover the following topics: Importance of HRM Tourism and HRM Human Resource Development Strategy Training Types and Levels of TrainingFuture Training Needs Rewards, Bonus, and Compensation Human Resource Information System Module 08: Marketing of Leisure and Recreation In this module, we will cover the following topics: Understanding the Marketing Process Understanding the Marketplace and Customer NeedsDesigning Customer Value-Driven Marketing StrategyPreparing an Integrated Marketing PlanBuilding Customer RelationshipsCapturing Value from Customers Developing Marketing Opportunities and Strategies Gaining Knowledge about the Marketing EnvironmentManaging Customer Information to Gain Customer InsightsConsumer Markets and Consumer Buying BehaviourOrganisational Buyer Behaviour Developing the Marketing Value-Driven Strategy and Mix Designing and Managing Products and BrandsInternal MarketingPricingDistribution Channels Delivering Customer ValueEngaging Customers and Communicating Customer Value and AdvertisingPromoting Products Managing Leisure and Tourism Marketing Marketing Tourism DestinationsCommunicating with the Tourist MarketOrganising and Managing Tourism Marketing Module 09: Health, Safety and Welfare In this module, we will cover the following topics: Health and Safety for Leisure Activities The Purpose of the Health and Safety Regulations The Basics of Health and Safety in an Organisation Health and Safety Law for Leisure Activities Health and Safety Law for Swimming Pools Health and Safety Law for Sports Club Organisers Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Travel Agency Owner Airline customer service agent Tourist information centre assistant Care escort Requirements The Leisure Management software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Travel agent (£18,000 to £27,000) Travel agency manager (£20,000 to £40,000) Tourist guide (£18,000 to £30,000) Tour manager (£16,000 to £30,000) Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Leisure Management at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Leisure Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

The course 'Courageous Communication Strategies for Lead' equips participants with essential communication skills and techniques to foster collaboration, transparency, and engaging interactions. It focuses on moving from control to collaboration, balancing top-down and bottom-up communication, and leading by example. Learning Outcomes: Develop effective communication strategies to facilitate team discussions and encourage collaboration. Implement leadership roles to balance team interactions and create a transparent communication environment. Utilize various tools, such as one-on-one meetings, surveys, and opinion reports, to gather valuable feedback and insights. Enhance personal storytelling skills to communicate transparently and offer solutions to difficult problems. Learn how to apologize and lead by example, promoting a culture of accountability and open communication. Cultivate engaging interactions and form high-quality relationships to build a larger in-group and foster teamwork. Summarize and integrate the key learnings from the course to apply them effectively in real-world scenarios. Why buy this Courageous Communication Strategies for Lead? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Courageous Communication Strategies for Lead there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Courageous Communication Strategies for Lead course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Courageous Communication Strategies for Lead does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Courageous Communication Strategies for Lead was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Courageous Communication Strategies for Lead is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Overview & Welcome Module 1: Overview & Welcome 00:02:00 Module 2: Getting the Most out of This Class Module 2: Getting the Most out of This Class 00:02:00 Module 3: Moving from Control to Collaboration Module 3: Moving from Control to Collaboration 00:04:00 Module 4: The 80|20 Ratio of Facilitating Team Discussion Module 4: The 80|20 Ratio of Facilitating Team Discussion 00:04:00 Module 5: Leadership Roles to Balance Team Discussions Module 5: Leadership Roles to Balance Team Discussions 00:04:00 Module 6: The Secret to Effective Collaboration in Groups Module 6: The Secret to Effective Collaboration in Groups 00:03:00 Module 7: Balancing Top-Down & Bottom-Up Communication Module 7: Balancing Top-Down & Bottom-Up Communication 00:04:00 Module 8: Using One-On-One Meetings for Upward Feedback Module 8: Using One-On-One Meetings for Upward Feedback 00:04:00 Module 9: Using Super Simple Surveys to Gather Intel Module 9: Using Super Simple Surveys to Gather Intel 00:04:00 Module 10: Using Supervisors' Opinion Reports Module 10: Using Supervisors' Opinion Reports 00:03:00 Module 11: Moving from Secrecy to Transparency Module 11: Moving from Secrecy to Transparency 00:04:00 Module 12: Using Stories to Communicate Transparently Module 12: Using Stories to Communicate Transparently 00:04:00 Module 13: Offering Solutions for Hard to Discuss Problems Module 13: Offering Solutions for Hard to Discuss Problems 00:04:00 Module 14: How to Apologize & Lead by Example Module 14: How to Apologize & Lead by Example 00:03:00 Module 15: Moving from Impersonal to Engaging Interactions Module 15: Moving from Impersonal to Engaging Interactions 00:04:00 Module 16: Creating a Larger In-Group around You Module 16: Creating a Larger In-Group around You 00:04:00 Module 17: Forming High-Quality Relationships Module 17: Forming High-Quality Relationships 00:04:00 Module 18: Sparking More Engaging Interactions Module 18: Sparking More Engaging Interactions 00:04:00 Module 19: Pulling it All Together Module 19: Pulling it All Together 00:01:00 Module 20: Closing Message Module 20: Closing Message 00:01:00 Assignment Assignment - Courageous Communication Strategies for Lead 00:00:00