18876 Disc courses in Cardiff delivered Online

LOOKING FOR: ADULT FICTION, NON-FICTION Una is a Rights Agent at Susanna Lea Associates and am starting to build a client list. She grew up in London and graduated from the University of Cambridge with a BA in English in 2021. At university, Una was particularly interested in contemporary West African and South Asian literature. She started as an agent's assistant at SLA London in 2022 and now handles some translation rights and provides support with editorial work and submissions. Una's favourite reads always set her at ease right away and draws her in with impressive and accessible storytelling, memorable characters or an original hook. Una enjoys writing which expands her worldview, makes her laugh out loud or keeps her on her toes with its twists and turns. She welcomes submissions from debut authors and would be keen to read across a wide range of genres and styles. She is looking for literary, upmarket and book club fiction, and is always drawn to stories that explores the challenges and complexities of love and relationships in all its forms —within families, between friends or in romantic relationships. Una loves the way in which familial relationships are dissected in The Wren, The Wren by Anne Enright and the impact of the local community in Small Worlds by Caleb Azumah Nelson. She is always drawn to novels with a strong sense of community, whether they are unified by geography, culture, or in other unexpected ways. Una has always loved reading international and translated fiction and welcomes submissions from authors writing contemporary fiction that engages with cultures and traditions from around the world, such as in voices of the deities in Freshwater by Akwaeke Emezi or the subversive tales of Sayaka Murata. She is not looking for children’s or YA titles, science fiction or high-concept fantasy, but is open to submissions from authors writing in the speculative fiction space, and books with fantastical or otherworldly elements, be that magical realism or supernatural horror, such as Mona Awad's campus novel with a twist, Bunny. Una would also love to read more writing that engages with the natural world and reminds us of the limitations of human understanding. In non-fiction, Una enjoys books that furthers her understanding of wider societal issues — nature and the environment, culture, and little-known history. Her recent non-fiction favourites are Eve by Cat Bohannon, Doppelgänger by Naomi Klein and Unearthed by Claire Ratinon. Una would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document. (In addition to the paid sessions, Una is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Wednesday 2nd July 2025

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

This week long CPD accredited training is ideal for those Real Estate professionals, who are looking to bolster the DCF modelling skills. This course covers Real Estate Investment, Development, Finance & Risk.

Historical Association webinar series: Making history accessible Presenters: Catherine Priggs and Dale Banham  In this session, participants will review their action research projects established during the first webinar. Coaching conversations will encourage reflection, allowing participants to share their actions and insights. Additionally, they will begin developing a strategic plan to outline next steps for supporting students with SEND in accessing the history curriculum.  To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

Historical Association webinar series: Making history accessible Presenters: Dale Banham This webinar will explore a range of proven strategies for helping students remember more at GCSE. This includes: How to avoid cognitive overload by maintaining an explicit focus on key takeaways How to use recent research from cognitive science and the 2024 International Revision Census to make those key takeaways stick How to apply the theory of ‘desirable difficulties’ to structuring schemes of work that regularly revisit previous learning How to help students visualise what is expected of them in the exam so that they remember exam technique tips To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

Historical Association webinar series: Coherence at Key Stage 4 Presenters: Cat Priggs This session will open with an overview of coherence and provide a rationale for this series webinars. It will explore why sequencing is so important at Key Stage 4, and how Key Stage 3 can be used to develop a coherent Key Stage 4, which will be vital to consider ahead of choosing a new GCSE specification. It will also consider how to plan for pupils’ encounters with knowledge across Key Stage 4. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/q9rG5Hiynr Springfield Interchange (Photo by Trevor Wrayton, VDOT)

Historical Association webinar series: Making history accessible Presenters: Gemma Hargraves and Kate Wright This session will offer practical strategies teachers can use to support and challenge neurodivergent students at GCSE. Covering the importance of scaffolding and Vygotsky’s Zone of Proximal Development, Kate Wright will offer a SENDCo’s perspective on how best to support GCSE historians. From Frayer models and graphic organisers to explicitly teaching key concepts and vocabulary, the session will outline how to achieve clarity in lessons, resources and homework. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

Historical Association webinar series: Coherence at Key Stage 4 Presenters: Cat Priggs This session focuses on one way of achieving curricular coherence: fostering big pictures of the past. The work of multiple practitioners will be drawn upon to exemplify different ways in which this can be done, including how to use of narrative to foster coherent big pictures. The content from this session will support curriculum design for new specifications. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/q9rG5Hiynr Springfield Interchange (Photo by Trevor Wrayton, VDOT)

Historical Association webinar series: Coherence at Key Stage 4 Presenters: Cat Priggs At the end of this session, participants will be introduced to an optional small-scale action research project. This project will prompt reflection on a specific aspect of participants’ practice, which will be explored and reviewed through the webinar series. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/q9rG5Hiynr Springfield Interchange (Photo by Trevor Wrayton, VDOT)

Historical Association webinar series: Making history accessible Presenters: Gemma Hargraves and Sally Lonsdale From a special school perspective, Sally Lonsdale will explore how history is encountered at her school. With secondary students working at Key Stage 1 age related expectations, history is seen as an ‘enriching subject’ with a strong focus on literacy and vocabulary. The session will explore how students with Profound and Multiple Learning Disabilities and those with EHCP outcomes are supported and show how history teaching can be effective and joyful when directed by student experience and interests and focusing on skills rather than specific knowledge. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)