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Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Overview This Develop Amazing Social Skills & Connect With People will unlock your full potential and will show you how to excel in a career in Develop Amazing Social Skills & Connect With People. So upskill now and reach your full potential. Everything you need to get started in Develop Amazing Social Skills & Connect With People is available in this course. Learning and progressing are the hallmarks of personal development. This Develop Amazing Social Skills & Connect With People will quickly teach you the must-have skills needed to start in the relevant industry. In This Develop Amazing Social Skills & Connect With People Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Develop Amazing Social Skills & Connect With People skills to help you advance your career. Acquire a comprehensive understanding of various Develop Amazing Social Skills & Connect With People topics and tips from industry experts. Learn in-demand Develop Amazing Social Skills & Connect With People skills that are in high demand among UK employers, which will help you to kickstart your career. This Develop Amazing Social Skills & Connect With People covers everything you must know to stand against the tough competition in the Develop Amazing Social Skills & Connect With People field.  The future is truly yours to seize with this Develop Amazing Social Skills & Connect With People. Enrol today and complete the course to achieve a Develop Amazing Social Skills & Connect With People certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Develop Amazing Social Skills & Connect With People can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Develop Amazing Social Skills & Connect With People, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Develop Amazing Social Skills & Connect With People, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Develop Amazing Social Skills & Connect With People is suitable for anyone aspiring to start a career in Develop Amazing Social Skills & Connect With People; even if you are new to this and have no prior knowledge on Develop Amazing Social Skills & Connect With People, this course is going to be very easy for you to understand.  And if you are already working in the Develop Amazing Social Skills & Connect With People field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Develop Amazing Social Skills & Connect With People is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Develop Amazing Social Skills & Connect With People has no prerequisite.  You don't need any educational qualification or experience to enrol in the Develop Amazing Social Skills & Connect With People. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Develop Amazing Social Skills & Connect With People. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Welcome 00:02:00 Start & Have Powerful First Interactions 3 Best Ways To Always Start A Conversation 00:06:00 What To Say In Social Interactions 00:11:00 Never Run Out Of Things To Say Again! 00:06:00 Winning Mindset For Social Success 00:05:00 Join Group Conversations 00:04:00 Develop Rapport & Connection Fast Connect With People Fast 00:04:00 Make People Like You 00:06:00 Attractive Social Energy 00:08:00 Destroy Your Social Fears Fear Of Approaching People 00:10:00 Fear Of Rejection 00:07:00 Fear Of What People Think Of You 00:07:00 Unleash Your Social Confidence Become Confident in Social Interactions 00:05:00 Become Socially Relaxed & Anxiety Free 00:04:00 Stop Being Shy Socially 00:04:00 Love Yourself 00:02:00 Stop Approval Seeking Behavior 00:04:00 Master The End Of The Interaction Leave A Conversation Politely 00:03:00 Last Impression 00:03:00 Body Language For Social Success Eye Contact 00:07:00 Smiling 00:05:00 Positive & Confident Body Language 00:05:00 Voice 00:03:00 Skills For Social Success Visualization Exercise 00:03:00 Talkative Mood 00:03:00 Your environment 00:05:00

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Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Successful communications are all about making the message as simple as possible – but this can be difficult when the subjects we're talking about are inherently complicated.  Academic institutions, tech companies, health organisations, charities and many others have complex ideas, processes and systems at the heart of what they do.  This course is for anybody who needs to distill information down into key messages for important stakeholders, funders and investors, decision makers and members of the public.  You’ll learn proven techniques for grabbing attention and changing minds through presentations and public speaking, infographics and data visualisations, and written reports and online posts.  We’ll work with you before the course to ensure that we understand your organisation and what you’re hoping to achieve. Sample learning content Session 1: Understanding your audience Matching your objectives to your audience's motivations. Identifying the right tone and language. Understanding how, where and when your audience wants to be spoken to. Session 2: Refining your objectives  Breaking down strategic aims into tactical steps Metrics and milestones: defining and measuring progress and success. Rapidly building a brief for your communications. Session 3: Telling the story  Using metaphors, visuals, comparisons to frame your narrative. From slide decks to online campaigns - choosing the right formats for delivering your message. Selecting communications channels to maximise reach and impact. Session 4: Keeping it going  Processes and systems for launching and maintaining communications campaigns. Building social proof – creating and curating content. Troubleshooting and preparing for common challenges. Delivery We deliver our courses over Zoom, to maximise flexibility. The training can be delivered in a single day, or across multiple sessions. All of our courses are live and interactive – every session includes a mix of formal tuition and hands-on exercises. To ensure this is possible, the number of attendees is capped at 16 people.  Tutor Alan Rutter is the founder of Fire Plus Algebra. He is a specialist in communicating complex subjects through data visualisation, writing and design. He teaches for General Assembly and runs in-house training for public sector clients including the Home Office, the Department of Transport, the Biotechnology and Biological Sciences Research Council, the Health Foundation, and numerous local government and emergency services teams. He previously worked with Guardian Masterclasses on curating and delivering new course strands, including developing and teaching their B2B data visualisation courses. He oversaw the iPad edition launches of Wired, GQ, Vanity Fair and Vogue in the UK, and has worked with Condé Nast International as product owner on a bespoke digital asset management system for their 11 global markets. Testimonial “We’ve now worked with Alan for almost 3 years, and during that time he has continued to deliver the highest quality training for our clients and delegates. Alan’s passionate delivery style has continued to deliver innovative training solutions to over 1500 delegates across the public, private and voluntary sector. Each of our courses with him has always delivered exceptional feedback and satisfaction levels.” Joe Barlow | Head of Programme, Understanding ModernGov

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Course Overview Take your online teaching and communication abilities to another level by taking this comprehensive Webinar course. The skill to deliver information and messages over online platforms has never been more singularly important than it currently is, with many areas of the business and education sector suddenly discovering this fact during the last few years. This coaching ensures that you have the aptitude and talent to present online sessions that will hold an audience's attention and make your objectives a reality. The expert tuition in this Webinar tutorial is appropriate to all skill levels. It will soon have you familiar with the terminology and technology that is needed to hold and organise a popular virtual seminar. From successfully engaging with a digital community to finding the perfect visual audio material, the whole learning curve is here. The inclusive coaching will take you from being a webinar novice to a technological tutor in the briefest time possible. This best selling Webinar has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Webinar is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Webinar is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Webinar is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Webinar, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Webinar will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Webinar to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

Basic Business Communication Skills Course Overview This course on Basic Business Communication Skills is designed to equip learners with essential communication techniques for effective interaction in the business world. Covering key areas such as written communication, verbal communication, and non-verbal cues, it ensures that learners understand the importance of clarity, tone, and professionalism in business settings. By the end of the course, participants will be able to communicate more confidently and effectively with colleagues, clients, and stakeholders, enhancing their overall career prospects. Course Description The Basic Business Communication Skills course delves deeper into the foundations of business communication, focusing on email etiquette, telephone communication, meetings, and presentations. Learners will explore various communication channels and how to adapt their style for different audiences, whether in a formal or informal setting. By engaging with practical examples and scenarios, learners will develop the ability to express ideas clearly and professionally, strengthen relationships, and improve team dynamics. This course is invaluable for anyone looking to improve their ability to communicate effectively in a professional environment. Basic Business Communication Skills Curriculum: Module 01: Introduction to Business Communication Module 02: Effective Written Communication Module 03: Telephone and Digital Communication Etiquette Module 04: Non-Verbal Communication and Body Language Module 05: Communicating in Meetings and Presentations Module 06: Communicating Across Cultures Module 07: Conflict Resolution and Difficult Conversations (See full curriculum) Who is this course for? Individuals seeking to enhance their communication skills in the workplace. Professionals aiming to improve their career prospects through stronger communication. Beginners with an interest in business communication. Those looking to refine their interpersonal communication abilities. Career Path Office Administrator Customer Service Representative HR Assistant Project Coordinator Marketing Specialist Sales Executive

Customer Service Diploma Course Overview This Customer Service Diploma course provides learners with the essential skills and knowledge to excel in a customer-facing role. Covering key aspects such as customer service strategies, effective communication, and problem-solving, this course prepares individuals for a range of situations they may encounter in the customer service industry. With a focus on both interpersonal and digital communication skills, learners will gain the tools to enhance customer satisfaction and contribute to business success. By the end of the course, participants will be equipped to handle customer inquiries, complaints, and communication across various platforms effectively. Course Description The Customer Service Diploma course delves into essential aspects of customer service, including communication strategies, complaint management, and stress resilience. Learners will explore various communication channels such as telephone, email, and graphic communication, developing the ability to adapt their approach depending on the situation. Additionally, the course focuses on establishing goals, managing energy distribution, and tailoring communication styles to improve personal effectiveness. By studying these topics, participants will gain valuable skills that will empower them to thrive in customer service roles and improve both individual and organisational performance. Customer Service Diploma Curriculum Module 01: Understanding Customer Service Module 02: Focusing on the Customer Module 03: Customer Service and the Telephone Module 04: Handling Complaints Module 05: Enduring Stress Module 06: Business Communication Module 07: Verbal and Non-verbal Communication Module 08: Written Communication Module 09: Electronic Communication Module 10: Communicating with Graphics Module 11: Effectively Working for Your Boss Module 12: Identifying Goals Module 13: Effective Energy Distribution Module 14: Working with Your Personal Style Module 15: Building Your Toolbox Module 16: Establishing Your Action Plan (See full curriculum) Who is this course for? Individuals seeking to enhance their customer service skills. Professionals aiming to improve their communication and problem-solving abilities. Beginners with an interest in customer service or client relations. Those looking to pursue a career in client-facing roles across various industries. Career Path Customer Service Representative Call Centre Agent Front Desk Officer Client Relations Executive Customer Support Manager Sales Support Specialist Business Communication Specialist