Boost Your Career By Enrolling In This Customer Service Bundle To Overcome Your Challenges! 7 in 1 Customer Service Bundle! Improve your knowledge and enhance your skills to succeed with this Customer Service bundle. This Customer Service bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Customer Service Bundle Contains 7 of Our Premium Courses for One Discounted Price: Course 01: Customer Service Training Course 02: Know Your Customer (KYC) Course 03: Customer Relationship Management Course 04: Customer Services Coordinator Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Course 07: Developing Interpersonal Skills Course All the courses under this Customer Service bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Customer Service bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Customer Service bundle, you can achieve your dreams and train for your ideal career. This Customer Service bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 7 premium courses bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Customer Service Training WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing a 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into CS! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! Assessment Process Once you have completed all the courses in this bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 75 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPDQS Accredited Certificate Digital certificate - Included CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard Copy certificate for each of the courses inside this bundle as proof. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Untapped Agility - 3 Leadership Moves to Transform Your Transformation Agile transformations are supposed to make organizations modern. competitive. and relevant. But in the well-intentioned effort to move into the future. change leaders find themselves frustrated by pushback. limited impact. poor practices. and unfair criticism. What's going on?This breakthrough presentation cuts through the 'quick fix' hype of agile theory and explains a recurring transformational pattern that unpacks what holds organizations back: The BOOST is the initial gains from logical first steps; the BARRIER is the unavoidable roadblock that must come next; the ReBOUND is the way forward to further gains by leaning against the concept of the original boost. With these counter-intuitive rebounds in mind. this energetic talk explores three leadership moves that can be used to unblock stalled agile transformations.No. your transformation is not a failure. It turns out the buy-in. the talent. the alignment. and the growth you need to break through are already in front of you; it's all simply hidden under the surface. Undiscovered. Unutilized. Untapped. What you will Learn Key Takeaways: How labelling agile anti-patterns actually impedes the journey How to take the next step past a transformation barrier How to reframe transformation barriers into adjustments
Agile Leadership & Enterprise Transformation: Why it Works Enterprises are evolving to become Agile Organizations to thrive in an unpredictable, rapidly changing environment. They evolve continually and embrace uncertainty and ambiguity. These modern Agile organization require a new kind of leadership which is fundamentally different from traditional mindsets. The Agile Leader has a Learning and growth mindset, an ability to inspire purpose with empathy and foster collaboration at an individual & Team level and instills outcome oriented self-direction. Transformation in large Enterprises are longterm journeys. Agile Leadership is fundamental to sustain over time and keep pivoting with outcomes that matter. Embedding new ways of working, Enterprise Design Thinking, Customer centricity and other movements will make Change the norm instead of the exception. This requires the formation of Teams with a DNA to continuously adopt best practices. Marcel will share his Enterprise Transformation perspective from having worked in Technology with many Clients in Europe and Asia throughout two decades. He will be sharing personal insights grounded in real-life stories about what works and what doesn't. His personal journey in agility and lessons learned will inspire you for your own way forward. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs.
Overview As a dedicated Caregiver, you will need the skills and confidence to assist those with special needs, which can be learnt right here. This valuable course is specifically designed to give people like you the absolute best advice when caring for individuals with learning disabilities. The Learning Disability Awareness course has been written with the assistance of industry experts, complete with tried and tested practices. You will be taught how to engage with patients and clients who possess mild to severe disabilities. The tuition includes overviews of Cerebral Palsy, Asperger's syndrome, Down's syndrome, and many more common conditions you may encounter. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning Disability Awareness. It is available to all students, of all academic backgrounds. Requirements Our Learning Disability Awareness is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 11 lectures • 06:00:00 total length •Module 01: Learning Disability and Mental Health: 00:30:00 •Module 02: Learning Disability Nursing: 00:30:00 •Module 03: Psychosocial Interventions: 00:30:00 •Module 04: Psychodynamic Approaches: 00:30:00 •Module 05: Learning Disability Nursing Throughout the Lifespan: 01:00:00 •Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being: 01:00:00 •Module 07: Care Planning in Mental Health Settings: 00:30:00 •Module 08: Nursing Models and Behavioural Interventions: 00:30:00 •Module 09: The Future of Learning Disability Nursing: 00:30:00 •Module 10: Future Spheres of Practice for Learning Disability Nursing: 00:30:00 •Assignment - Learning Disability Awareness: 00:00:00
Course overview In business, you have to face different types of financial and production risks. If you cannot understand this style of your business and avoid the risks, it is very difficult for you to make a profit and stay in the market. Learn the important financial and risk management strategies from this Diploma in Financial Risk Management course and be able to make a higher profit in your business. This Diploma in Financial Risk Management course will give you a clear understanding of operational management and risk management procedures. You will learn about different types of risks and how to manage them. This risk management course will help you to analyze any situation and evaluate the risk factors. For understanding your business environment and determining the most risk-free and profitable business strategy this course is perfect for you. Learning outcomes Learn about limit, continuity and differentiability Know how to graph a parabola using conic sections Understand what is a paraboloid in calculus Identify the differentiation rules and use them to solve problems Learn about different coordinate systems Be able to compute a composite function's derivative using chain rule Learn how to use Taylor's formula Who Is This Course For? Anyone interested in learning risk management most efficiently can take this Diploma in Financial Risk Management course. The skills gained from this training will provide excellent opportunities for career advancement. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over. Good understanding of English language, numeracy and ICT skills are required to take this course. Certification After you have successfully completed the course, you will obtain an Accredited Certificate of Achievement. And, you will also receive a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy for £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos and materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; United Kingdom & internationally recognized accredited qualification; Access to course content on mobile, tablet and desktop from anywhere, anytime; Substantial career advancement opportunities; 24/7 student support via email. Career Path The Diploma in Financial Risk Management course provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Risk Managers Compliance Officers Financial Analysts Business Analyst Business Owners Operational Risk Controllers Managing Directors Diploma in Financial Risk Management Module 1- Introduction to Risk Management Introduction to Risk Management 00:22:00 Module 2: Risk and Types of Risk Risk and Types of Risk 00:22:00 Module 3: Benefits of Risk Management Benefits of Risk Management 00:15:00 Module 4: Enterprise Risk Management Enterprise Risk Management 00:25:00 Module 5: Risk Management Process Risk Management Process 00:13:00 Module 6: Risk Analysis & Assessment Risk Analysis & Assessment 00:30:00 Module 7: The Risk Evaluation Process The Risk Evaluation Process 00:34:00 Module 8: Managing Financial Risks Managing Financial Risks 00:33:00 Module 9 - The Fundamentals of Operational Risk Management The Fundamentals of Operational Risk Management 00:33:00 Module 10 - Managing Technology Risks Managing Technology Risks 00:21:00 Module 11: Managing Legal & Political Risk Managing Legal & Political Risk 00:25:00 Module 12: Environmental Risk Assessment Environmental Risk Assessment 00:28:00 Module 13: Risk Assessment at Workplace Risk Assessment at Workplace 00:17:00 Module 14: Market & Social Risk Assessment Market & Social Risk Assessment 00:38:00 Module 15 - Preparing Risk Management Plan: Step by Step Preparing Risk Management Plan: Step by Step 00:24:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: We take the decision based on the problems and try to solve the problems through our decision. Both problems solving and decision making are an integral part of human life. However, the lack of useful skills related to these two areas can cause a huge problem. In the Problem Solving & Decision Making Certificate Course Level 2, you will know the secret tips and procedures for taking the excellent decision and the ways of solving the problem quickly. You will also be knowledgeable about the common mistakes while making the decision. Finally, the course will teach you the different approaches to decision making and help you to choose the right strategies that will suit your need. Learning Outcomes: How to apply problem solving steps and tools How to analyze information to clearly describe problems How to identify appropriate solutions Ways to think creatively and be a contributing member of a problem solving team How to select the best approach for making decisions How to create a plan for implementing, evaluating, and following up on decisions Ways to avoid common decision-making mistakes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Problem Solving & Decision Making Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Problem Solving & Decision Making Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview - (Problem Solving & Decision Making Certificate Course Level 2) 00:05:00 Definitions of Problem Solving & Decision Making 00:30:00 Making Decisions 00:30:00 The Problem Solving Model 00:15:00 The Problem Solving Toolkit 00:30:00 Aspirinia 00:15:00 Swotting Up 00:15:00 Making Good Group Decisions 00:30:00 Analyzing and Selecting Solutions 00:15:00 Planning and Organizing 00:15:00 Mock Exam Mock Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Final Exam Final Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
You feel that everything isn't right at work? It is safe to say that you are disappointed by your employment? Is your workplace conflictual? Is it hard to work with your partners? Do you feel like skipping your job today? If your answer is yes, the arrangement is straightforward: take a shot at your emotional intelligence, and everything will change. Enrol now! Description: The ability to recognize and manage emotion is known as emotional intelligence. Individuals who have the potential to comprehend emotional intelligence can easily avoid miscommunication, reach consent, manage stress, and address conflicts efficiently. This Emotional Intelligence (EI) course concentrates on the five core capabilities of emotional intelligence: mindfulness, self-direction, inspiration, sympathy and relational skills. Members will figure out how to create and execute these to upgrade their connections in work and life by expanding their comprehension of social and passionate practices, and figuring out how to adjust and deal with their responses to particular circumstances. Different models of emotional intelligence will be covered. Who is the course for? Managers. Parents. Business professionals. People who want to develop their emotional intelligence competencies to enhance as well as manage their relationships at work and in life. Any individual who works with others. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The emotional in elegance course is for anyone to wants to enhance their productivity at work and even in their social life. Emotional Intelligence Basics Definition Of Emotional Intelligence 00:30:00 The Emotional Mind 00:30:00 The Methods Of Increase Your Emotional Intelligence (EI) & IQ 00:15:00 How To Increase Self-Awareness 00:30:00 10 Exercises to Strengthen Your Team's EI 00:30:00 Conclusion 00:15:00 Emotional Intelligence History of Emotional Intelligence 00:15:00 Emotional Intelligence Defined 00:15:00 EI Blueprint 00:15:00 Optimism 00:30:00 Validating Emotions in Others 00:15:00 Understanding Emotions 00:30:00 Setting Your Personal Vision 00:15:00 Mock Exam Mock Exam-Emotional Intelligence Basics 00:20:00 Final Exam Final Exam-Emotional Intelligence Basics 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Are you looking to enhance your Lean Six Sigma Green Belt skills? If yes, then you have come to the right place. Our comprehensive course on Lean Six Sigma Green Belt will assist you in producing the best possible outcome by mastering the Lean Six Sigma Green Belt skills. The Lean Six Sigma Green Belt course is for those who want to be successful. In the Lean Six Sigma Green Belt course, you will learn the essential knowledge needed to become well versed in Lean Six Sigma Green Belt . Our Lean Six Sigma Green Belt course starts with the basics of Lean Six Sigma Green Belt and gradually progresses towards advanced topics. Why would you choose the Lean Six Sigma Green Belt course from Compliance Central: Lifetime access to Lean Six Sigma Green Belt course materials Full tutor support is available from Monday to Friday with the Lean Six Sigma Green Belt course Learn Lean Six Sigma Green Belt skills at your own pace from the comfort of your home Gain a complete understanding of Lean Six Sigma Green Belt course Accessible, informative Lean Six Sigma Green Belt learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Lean Six Sigma Green Belt course Study Lean Six Sigma Green Belt in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Lean Six Sigma Green Belt course Lean Six Sigma Green Belt Each lesson of this Lean Six Sigma Green Belt course is intuitive and easy to understand. Curriculum Breakdown of the Lean Six Sigma Green Belt Course Section 01: Course Overview Section 02: Introduction Section 03: Define Section 04: Measure Section 05: Analyze Section 06: Improve Section 07: Control Section 08: Case Study Section 09: Conclusion CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Lean Six Sigma Green Belt course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Lean Six Sigma Green Belt . Requirements To enrol in this Lean Six Sigma Green Belt course, all you need is a basic understanding of the English Language and an internet connection. Career path The Lean Six Sigma Green Belt course will enhance your knowledge and improve your confidence. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Newsroom Journalism with Media and Art Immerse yourself in the dynamic world of newsroom journalism with a focus on Media and Art through our compelling course. This diploma is designed to not only sharpen your journalistic skills but also deepen your understanding of the impact of media and art forms in modern journalism. Learning Outcomes: Gain a nuanced understanding of the influence and applications of Media and Art forms in journalism. Master the concepts underlying visual media and film studies within the realm of Media and Art. Explore the role of new Media and Art forms in a globalized world and understand their impact on journalism. Learn how to curate Media and Art exhibitions and understand the role of art galleries in media. Delve into Media and Art within journalism law to understand legal implications. Grasp the power and potential of incorporating Media and Art into newspaper journalism. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Newsroom Journalism with Media and Art: Media and Art Forms: Understanding Their Influence: Acquire foundational knowledge on the variety of Media and Art forms and their influence on journalism. Visual Media and Film Studies in Media and Art: Dive into the world of visual media and film studies, exploring their role and impact in Media and Art-focused journalism. New Media and Art in the Age of Globalization: Understand how new media platforms and art forms are influencing journalistic practices in a global context. Media and Art Exhibitions: The Role of Art Galleries: Learn the intricacies of curating exhibitions and the pivotal role of art galleries in promoting Media and Art. Media and Art in Journalism Law: Study the legal aspects surrounding the use of Media and Art in journalism, from copyright issues to ethical considerations. The Power of Media and Art in Newspaper Journalism: Discover how the strategic incorporation of Media and Art can significantly enhance the impact and reach of newspaper journalism.
Whether you’re just starting out as an admin or are a seasoned Executive Assistant who hasn’t quite mastered the art of onboarding yourself effectively we’ve got you covered. This course is an advanced knowledge program that will help you develop the essential skills and best practices you need to proactively manage your own onboarding.