2350 Designer courses in Cardiff delivered On Demand

🚀 Elevate Your Customer Assistance with 'Optimizing Customer Assistance through Zendesk Excellence' 🚀 Are you ready to revolutionize your customer support game and take it to new heights? Introducing our groundbreaking online course: 'Optimizing Customer Assistance through Zendesk Excellence.' 🌟   🌐 Unleash the Power of Zendesk: In today's fast-paced digital world, exceptional customer support is the key to business success. Our comprehensive course is designed to empower you with the knowledge and skills needed to harness the full potential of Zendesk, the leading customer service platform. Whether you're a beginner or a seasoned professional, this course is your gateway to mastering Zendesk like never before.   🛠️ What You'll Learn: ✅ Zendesk Essentials: Navigate through the platform effortlessly and maximize its core features. ✅ Ticket Management Mastery: Streamline your support workflow for quicker issue resolution. ✅ Automation Awesomeness: Implement time-saving automations for a more efficient support process. ✅ Reporting and Analytics: Extract valuable insights to enhance your support strategy. ✅ Integration Wizardry: Seamlessly integrate Zendesk with other tools for a unified support experience.   💼 Who Can Benefit: Customer Support Representatives Service Desk Managers IT Professionals Business Owners Anyone committed to delivering exceptional customer experiences   🎓 Course Highlights: 🔥 Engaging Video Lessons: Learn at your own pace with expert-led video tutorials. 📚 Comprehensive Study Material: Access downloadable resources for offline learning. 💬 Interactive Discussions: Connect with fellow learners and industry experts. 🔧 Practical Assignments: Apply your knowledge in real-world scenarios. 🏆 Certification of Completion: Showcase your expertise with our accredited certification.   🌈 Why Choose Our Course: Proven Expertise: Our instructors are Zendesk certified professionals with years of hands-on experience. Practical Focus: Learn skills you can apply immediately to enhance your customer support operations. Flexible Learning: Access the course anytime, anywhere, and on any device.   🔒 Don't miss out on this opportunity to transform your customer assistance strategy! Enroll now in 'Optimizing Customer Assistance through Zendesk Excellence' and elevate your customer support to unprecedented levels of success. Course Curriculum Basic Overview 00:00 Pricing 00:00 Account Set Up 00:00 E-Mail Set Up 00:00 The Customers Experience with E-Mail Submission 00:00 Setting Up the Guide Center 00:00 Customer Experience with the Guide Center 00:00 Admin - Customer Settings 00:00 Adding Agents - Agent Settings 00:00 Ticket Settings 00:00 Setting a Customer Schedule 00:00 Admin - Account Settings - Part 1 00:00 Admin - Account Settings - Part 2 00:00 Admin - Business Rules - Automation 00:00 Business Rules - Triggers 00:00 Website Widget 00:00 Admin Channels - E-Mail - Part 1 00:00 Admin Channels - E-Mail - Part 2 00:00 Managing Ticket Views 00:00 Conclusion 00:00 Advanced Overview - Research 00:00 Social Media Channels 00:00 Enable Live Chat Channel 00:00 Ticket Forms 00:00 Ticket Fields 00:00 Managing the Ticket View 00:00 Adding Support Agents and Team Members 00:00 Managing Help Participants 00:00 Managing Applications -Autoresponders 00:00 Adding Applications - Mailchimp 00:00 Adding Applications - Webinars 00:00 Extending Applications - Zapier 00:00 Extending Applications - Zoom 00:00 Extending Applications - Stripe 00:00 Extending Applications - PayPal 00:00 Live Example - Editing Settings 00:00 Extending Applications - Zoom 00:00 Live Example - Customer Experience 00:00 Live Example - Extending Applications 00:00 Conclusion 00:00

Information Management Diploma Unlock the potential of effective data governance with our Information Management Diploma. This course is meticulously designed to equip you with the expertise needed in Information Management, focusing on IT Asset Management (ITAM), data security, compliance, and the legal landscape around data management, such as GDPR. Learning Outcomes: Master the essentials of ITAM Policies and delineate IT Management Responsibilities within the scope of Information Management. Understand the intricacies of setting up an effective ITAM Program as a pivotal part of your Information Management strategy. Be adept in IT Asset Procurement and Deployment, essential processes in Information Management. Gain comprehensive knowledge in IT Asset Security and Compliance, key components of Information Management. Become proficient in the Principles of GDPR, especially its implications on Information Management. Recognise the Rights of Data Subjects and learn how to safeguard them in your Information Management systems. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Information Management Diploma: ITAM Policies and IT Management Responsibilities in Information Management Learn the foundational policies that govern IT Asset Management and the responsibilities that IT managers bear in Information Management. Setting up an ITAM Program within Information Management Acquire the knowledge and tools required to initiate, plan, and manage an ITAM program, ensuring it complements your Information Management strategy effectively. IT Asset Procurement and Deployment in Information Management Delve into the processes that govern the acquisition and implementation of IT assets, understanding how these processes fit into Information Management. IT Asset Security and Compliance in Information Management Develop the acumen to secure IT assets effectively and understand the compliance parameters within the realm of Information Management. Principles of GDPR in Information Management Equip yourself with an in-depth understanding of GDPR principles and their critical importance to Information Management. Rights of Data Subjects in Information Management Comprehend the rights that data subjects possess under GDPR and learn how to implement mechanisms to protect these rights within your Information Management strategies.

Ensure the safety of others wheather at home or at your workplace by doing our comprehensive Electrical Risk Assessment & Safety Precautions course. It is very important to recognise and control the electrical hazard at our workplace to prevent incidents. If you are here to ensure safety for all, then you are in the perfect place. Start your journey with us and learn immediately the fundamentals of atoms, electrons, electric current as well as be able to maintain working safety with electrical equipment. Throughout this course, you will also learn troubleshooting problems, understand AC and DC current, explore voltages used in electrical equipment and which types are more dangerous and much more. This course is required for anyone who wishes to study the foundations of electrical mending, maintain workplace safety, examine equipment, identify safety risks, learn the fundamentals of electricity, and receive extensive first aid and fire safety training. Enrol now to be a part of this rewarding career and ensure safety for all including you! Learning outcome Upon successful completion of this course, you will be able to Know the fundamentals of Atoms, Electrons, Electric Current, Resistance, Electric Power Improve your communication skills Learn electrical units and Ohm's laws Explore workplace safety precautions Understand AC and DC current Maintain working safety with electrical equipment Carry out electrical safety risk assessment and evaluation. Inspect equipment and reduce risks Key Features Accredited by CPD Instant e-certificate Fully online, interactive Electrical Risk Assessment & Safety Precautions course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Electrical Risk Assessment & Safety Precautions course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Electrical Risk Assessment & Safety Precautions training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Electrical Risk Assessment & Safety Precautions course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation All of our courses are fully accredited, including this Electrical Risk Assessment & Safety Precautions course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Electrical Risk Assessment & Safety Precautions course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed with care for anyone who is interested in maintaining electrical safety. The course is open particularly for: Risk managers Project manager Quality Management and Assurance professionals Managers and persons with responsibilities where risk assessment is needed Designers and engineers who need to consider risks in their projects Professionals in positions of responsibility who inevitably deal with risks Process designers and process engineers Workplace safety professionals Students who desire to pursue a career in one of the above fields Requirements No prior degree or experience is required to enrol in this course. Career path This comprehensive course is ideal for anyone who wants to take their professional development to the next level and fast-track their career in any of the following roles: Electrician (£18,000 to £42,000) Electrical engineering technician (£24,000 to £43,000) Safety officer (£40000 per annum) Electricity distribution worker (£21,000 to £35,000) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Overview This comprehensive course on Recruitment: IT Basics for IT Recruiters will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Recruitment: IT Basics for IT Recruiters comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Recruitment: IT Basics for IT Recruiters. It is available to all students, of all academic backgrounds. Requirements Our Recruitment: IT Basics for IT Recruiters is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 62 lectures • 05:10:00 total length •Introduction: 00:02:00 •Server: 00:08:00 •What is hardware and software?: 00:04:00 •Project Life Cycle: 00:06:00 •Software Development Life Cycle: 00:08:00 •Methodologies: Scrum, Agile, Kanban, Waterfall, Lean: 00:09:00 •CMS: 00:04:00 •API: 00:04:00 •Stacks: 00:03:00 •Native & Hybrid Native Apps: 00:02:00 •CI / CD / Deployment tools: 00:04:00 •CTO: 00:13:00 •IT Architects: 00:08:00 •Product Owner: 00:12:00 •Product Manager: 00:06:00 •PO vs Product Manager: 00:04:00 •Project Manager: 00:13:00 •Product Owner vs Project Manager vs Product Manager: 00:07:00 •Business Analysts: 00:09:00 •Business Intelligence Analyst: 00:06:00 •Data Engineer: 00:05:00 •Data Scientist: 00:07:00 •Data Engineer vs Data Scientist: 00:07:00 •Agile Coach: 00:14:00 •Scrum Master: 00:08:00 •Agile Coach vs Scrum Master: 00:01:00 •Frontend Developer: 00:06:00 •Backend Developer: 00:06:00 •Fullstack Developer: 00:04:00 •Developers: Frontend, Backend and Fullstack: 00:02:00 •iOS Developer: 00:03:00 •Android Developer: 00:04:00 •UX Designers: 00:09:00 •UI Design: 00:08:00 •UX vs UI Design: what is the difference?: 00:04:00 •QA Engineers and Testers: 00:09:00 •System Administrators: 00:07:00 •DevOps: 00:05:00 •SEO Specialists: who are they?: 00:10:00 •Programming Languages and Frameworks. Introduction: 00:01:00 •Programming languages and frameworks: 00:08:00 •JavaScript: 00:02:00 •Java: 00:03:00 •Python: 00:01:00 •C: 00:02:00 •C#: 00:02:00 •C++: 00:03:00 •SWIFT: 00:02:00 •Objective C: 00:01:00 •HTML: 00:02:00 •PHP: 00:02:00 •Ruby: 00:02:00 •SQL: 00:02:00 •Go: 00:01:00 •R: 00:01:00 •Database: 00:05:00 •Types of Databases: 00:07:00 •The day of an IT Recruiter: 00:05:00 •Key principles: 00:03:00 •Sourcing Tips: 00:03:00 •Thank you for taking part in this course!: 00:01:00 •Assignment - Recruitment: IT Basics for IT Recruiters: 00:00:00

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

The Public Realm Manager course offers a deep dive into the multifaceted world of public spaces and their management. With a focus on urban planning, community development, and sustainable practices, this course prepares you to effectively oversee and enhance public areas, ensuring they are functional, accessible, and aesthetically pleasing. Whether it's managing parks, squares, or urban streets, you will gain a thorough understanding of the principles that guide the improvement and maintenance of these vital spaces. Through engaging modules, this course will help you develop key strategies for managing public realms efficiently, with a focus on environmental stewardship, safety, and user experience. Ideal for professionals looking to enhance their skillset or those already involved in public space management, the course provides you with the knowledge to implement best practices that improve the quality of life in urban environments. This training will equip you to confidently oversee projects, influence policies, and collaborate with stakeholders to create spaces that benefit everyone in the community. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Public Realm Management Module 02 : Planning and Design Principles Module 03 : Management and Maintenance Module 04 : Sustainability and Resilience Module 05 : Legal and Regulatory Framework Module 06 : Public Realm and Social Equity Learning Outcomes: Understand urban space enhancement strategies. Develop effective public realm design principles. Master management and maintenance techniques. Foster sustainability and resilience in public spaces. Navigate the legal and regulatory aspects of urban planning. Promote social equity through inclusive public realm management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Urban planners and designers Environmentalists and sustainability advocates Local government officials Landscape architects Community development professionals Property developers Non-profit organizations focused on public spaces Anyone passionate about creating vibrant, inclusive urban environments Career path Urban Planner Landscape Architect Sustainability Consultant Community Development Officer Environmental Policy Analyst Local Government Administrator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Printing Worker Training Course offers a flexible and insightful opportunity for individuals looking to enhance their expertise in the dynamic world of printing. Delivered entirely online, this course caters to those eager to gain an in-depth understanding of printing techniques, machinery, and industry standards. Designed with simplicity in mind, it ensures learners can easily grasp complex concepts without any physical attendance requirements. Whether you're a beginner or have some experience, this course adapts to your needs, making it the perfect choice for anyone looking to sharpen their skills from the comfort of home. Throughout the course, participants will explore the technical aspects of printing, gaining valuable knowledge about various printing methods, materials, and the latest trends in the industry. The content is structured to ensure that each module provides clarity and progression, leading to a stronger foundation in printing processes. Ideal for those aiming to pursue a career in printing or enhance their current role, this training offers flexible learning with a professional touch. It’s an excellent way to elevate your understanding of the industry without ever leaving your home. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Printing Worker Module 01 : Fundamentals of Print Production Module 02 : Process of Print Production Module 03 : Tools of Print Production Module 04 : Understanding Colour Module 05 : Binding and Finishing Module 06 : Preparing Raster Images Module 07 : Understanding Fonts Module 08 : Photoshop Production Tips Module 09 : Illustrator Production Tips Learning Outcomes: Master Print Production Fundamentals: Understand the core principles of print production. Navigate the Printing Process: Gain proficiency in the intricacies of print production. Utilize Essential Printing Tools: Familiarize yourself with crucial printing equipment. Mastery of Colour Techniques: Learn to manipulate and manage colours effectively. Expertise in Binding and Finishing: Acquire skills for a polished final product. Raster Image Preparation: Learn techniques for optimal image quality in print. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Printing industry enthusiasts seeking foundational knowledge. Individuals aspiring to start a career in print production. Graphic designers looking to expand their skill set. Students or professionals with an interest in printing technology. Entrepreneurs aiming to understand print processes for business. Artists seeking to enhance their print-related skills. Marketing professionals interested in print media. Anyone eager to explore the world of print production. Career path Print Production Technician Graphic Production Assistant Prepress Operator Print Finisher Bindery Operator Colour Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Master the art of digital marketing with our Advanced Digital Marketing Course. From SEO strategies to social media tactics, this comprehensive course equips you with the skills needed to excel in today's competitive online landscape. Perfect for marketers, entrepreneurs, and students alike. Enroll now and elevate your digital marketing expertise!

Any business and product's success depends on the demand and need of the stakeholders. Learn how the stakeholders affect the future and success of a business from this Stakeholder Management course and be able to manage stakeholders. Our Stakeholder Management course is the most effective way to obtain a thorough understanding of this subject. This stakeholder management course will familiarise you with various techniques to understand and communicate with stakeholders effectively. This comprehensive Stakeholder Management course is developed by Industry experts with the utmost care and thorough research. All the topics are broken down into simply digestible bite-sized modules, allowing our students to understand each lesson quickly. After completing the Stakeholder Management Course, you will build up accurate knowledge and skills with proper confidence. This course will enrich you and brighten up your career in the relevant job market. Get a certificate fast and boost your career as a product manager or other relevant job sectors with our Stakeholder Management course prepared by qualified professionals. You will receive an e-certificate immediately after completing the Stakeholder Management course, which will help you find work in the sector and will boost your CV. Enrol in this Stakeholder Management from Course Gate if you want to learn more about this skill and become competent in this area. Learning Objectives Understand the roles and responsibilities of the stakeholders Learn about the effect of stakeholders on the product marketing and designing Be able to understand what the stakeholders want Learn how to promote your product among the stakeholders Grasp various customer management techniques Understand how to deal with complaints Who is this Course for? This Stakeholder Management course is ideal for aspiring managers who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of Stakeholder Management or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement: This course is available to all learners of all academic backgrounds. A good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Stakeholder Management course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Business Owners Marketing Professionals Stakeholders Managers Product Designers Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:14:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00