893 Design courses in Hatfield

This is the follow on course for those who want complete knowledge of all Beauty Therapy. Students will need to have completed their NVQ Level 2 in order to progress to this level. This is the perfect course for being able to offer any treatment you require. You can choose from 25 evening or a 'Fast Track' of ONLY 10 Days plus coursework, case studies and homework. This course is accredited by the VTCT and recognised by the HABIA- Hair and Beauty regulated government standards. Although our Tutors have been teaching NVQ levels at many Colleges for over 15 years now, we started the 'Academy' so that the teaching revolved around the student and not around making targets, politics and college protocols! Although we set dates, our students have an opportunity to pick and choose and to the best of our ability, we will structure special dates around them. This is what makes us completely unique and probably why we are the most features teaching school on a multitude of TV Channels!! There are many Colleges and Schools that can teach you but whatever you do, even if you do not choose us to learn with us, please make sure the school has 100% pass rate as some of the biggest private schools only have between 50-75% pass rates!! You will need to BOOK SOON TO AVOID DISAPPOINTMENT!! Here at 'The Angel Academy of Teaching and Training', we have 2 different routes of NVQ Level 3: Here are the two NVQ Level 3 options: NVQ Level 3 Massage Route: Swedish Body Massage This unit will teach a variety of massage moves which can be used effectively on paying clients to help them maintain good health. Performed on massage couches, each student will receive guidance on how to effectively use massage moves on different parts of the body. Instruction will be given in order for a student to effectively perform a 60 minute massage routine. The Course will teach the following: Client Consultation Contra-indications and contra-actions Health and Safety in the workplace Related Anatomy and Physiology Massage moves to include, effleurage, petrissage, percussion and tapotement Correct application of oil and correct pressure application After-care Indian Head Massage Indian Head Massage traditionally was an ancient healing process known to relieve headaches, stress and tension. Hair was strengthened and conditioned too with the use of certain oils. Today, the fashionable hair salons provide the use of Indian Head Massage as a means of relaxation, and it ' s popularity is increasing rapidly. On-Site practitioners now visit offices to provide treatments, bringing Indian Head Massage into our working day. In fact, Indian Head Massage is more than a massage, it is an overall healing therapy which involves chakra, colour and crystal therapy. Essential oils can be added to the scalp by a trained aromatherapist to induce a real state of well-being. Benefits of becoming certified at Indian Head Massage: Take Indian Head Massage to the employees in the large corporations Incorporate it as an extra into existing treatments to give you 'the edge' Many customers prefer to keep their clothes on Very little workspace is needed. Just a chair! Pre-Blended Aromatherapy This unit is designed to give you an insight into aromatherapy oils. Enjoy discovering the therapeutic and relaxing effects of acupressure massage using pre-blended essentials oils The course will teach the following: The benefits of using pre-blended oils Shiatsu massage Pressure points Oils and their benefits Health and Safety Related Anatomy and Physiology Client Consultation and Contra-indications After-Care Hot Stone Treatment Hot Stone Massage is an ancient treatment which involves both the Placement Of Stones and the Application and Massage using them. They are a brilliant aid for the Therapist to work deeply on a client without any trauma to their hands. One stone massage stroke is equivalent to 10 normal massage strokes. The physical and spiritual well-being induced by the stones is amazing. The treatment is a lovely one to give that brings immediate benefits. Aches and Pains Swollen Muscle and Joint Pains Aids Blood Circulation Stimulates the Lymphatic system to eliminate waste It can help relieve pain Improve Bodily Functions Helps to maintain health and well-being Your extra unit is: Facial Electrical Treatments This course is becoming more popular than ever before due to the amazing electrical equipment now available at reasonable prices for salons and therapist. Microdermabrasion Micro-Current Galvanic- Iontopheresis and Desincrustation Faradic- Electrical Muscle Stimulation Micro-Lance Direct and In-direct High Frequency Realated Anatomy Health and Safety Client Consultation and Contra-indications Related Anatomy & Physiology To enable students to identify all bodily systems relating to Anatomy and Physiology, allowing them to apply their knowledge and understanding into their therapeutic working life. The course will teach the following: Cells and Tissues The Skeletal System The Integumentary System The Blood Lymph Systems The Muscular System Neurology The Digestive and Excretory Systems The Respiratory and Olfactory Systems The Endocrine and Reproductive Systems Arthrology Health and Safety Issues Hygiene in the Workplace NVQ Level 3 General Route: Body Electrical Treatments This course is becoming more popular than ever before due to the amazing electrical equipment now available at reasonable prices for salons and therapist. An Electrical body treatment can postpone early signs of ageing, improve the appearance of the skin and erase minor sun damage, scarring, pigmentation, cellulite and 'Orange Peel' creping. The course will teach the following: Microdermabrasion Micro-Current Galvanic- Iontopheresis and Desincrustation Faradic- Electrical Muscle Stimulation Direct and In-direct High Frequency Related Anatomy & Physiology Health and Safety Client Consultation and Contra-indications Facial Electrical Treatments This course is becoming more popular than ever before due to the amazing electrical equipment now available at reasonable prices for salons and therapist. An Electrical facial treatment can postpone early signs of ageing, improve the appearance of the skin and erase minor sun damage, scarring and pigmentation. The course will teach the following: Microdermabrasion Micro-Current Galvanic- Iontopheresis and Desincrustation Faradic- Electrical Muscle Stimulation Micro-Lance Direct and In-direct High Frequency Related Anatomy & Physiology Health and Safety Client Consultation and Contra-indications Swedish Body Massage This unit will teach a variety of massage moves which can be used effectively on paying clients to help them maintain good health. Performed on massage couches, each student will receive guidance on how to effectively use massage moves on different parts of the body. Instruction will be given in order for a student to effectively perform a 60 minute massage routine. The course will teach the following: Client Consultation Contra-indications and contra-actions Health and Safety in the workplace Related Anatomy and Physiology Massage moves to include, effleurage, petrissage, percussion and tapotement Correct application of oil and correct pressure application After-care Electrical Epilation Electrolysis gives you the skills necessary for a treatment to remove unwanted hair, using alternating current and blend techniques. Individual hairs can be treated effectively and safely. The course will teach the following: Be able to safely carry out an electrical epilation treatment on most areas of the body Understand how to correctly work to remove unwanted hair Related Anatomy and Physiology Preparation of the work area Health and Safety Client Consultation and Contra-indications After-Care Your extra unit is: Hot Stone Treatment Hot Stone Massage is an ancient treatment which involves both the Placement Of Stones and the Application and Massage using them. They are a brilliant aid for the Therapist to work deeply on a client without any trauma to their hands. One stone massage stroke is equivalent to 10 normal massage strokes. The physical and spiritual well-being induced by the stones is amazing. The treatment is a lovely one to give that brings immediate benefits. Aches and Pains Swollen Muscle and Joint Pains Aids Blood Circulation Stimulates the Lymphatic system to eliminate waste It can help relieve pain Improve Bodily Functions Helps to maintain health and well-being Related Anatomy & Physiology To enable students to identify all bodily systems relating to Anatomy and Physiology, allowing them to apply their knowledge and understanding into their therapeutic working life. The course will teach the following: Cells and Tissues The Skeletal System The Integumentary System The Blood Lymph Systems The Muscular System Neurology The Digestive and Excretory Systems The Respiratory and Olfactory Systems The Endocrine and Reproductive Systems Arthrology Health and Safety Issues Hygiene in the Workplace IF YOU REQUIRE ANY FURTHER INFORMATION CHECK OUT OUR PROSPECTUS, CALL US, ASK A QUESTION ONLINE AND PAY YOUR DEPOSIT NOW TO AVOID DISAPPOINTMENT! Dates and Costs Please see below our list of upcoming courses. Click on the course for further information, request a call or email regarding the course or book now! We are quite flexible in terms of course dates so if you would like to organise a course around your timetable, please contact us! Course Days Dates Cost NVQ Level 3 ** FAST TRACK OPTION ** 14 OPEN OPEN £2499 NVQ Level 3 ** FAST TRACK OPTION ** 14 2/10/2023 15/10/2023 £2499 NVQ Level 3 ** FAST TRACK OPTION 14 12/11/2023 25/11/2023 £2499 NVQ Level 3 ** FAST TRACK OPTION 14 8/12/2023 21/12/2023 £2499 NVQ Level 3 ** FAST TRACK OPTION 14 1/01/2024 14/01/2024 £2499 NVQ Level 3 ** FAST TRACK OPTION 14 15/02/2024 28/02/2024 £2499 NVQ Level 3 ** FAST TRACK OPTION 14 2/03/2024 16/03/2024 £2499

Explore the complexities of seismic interpretation in carbonates through our dynamic classroom training course. Energyedge delivers cutting-edge instruction and valuable insights.

Introducing Celebrity Therapist London Package: Discreet and Customized Counseling for Public Figures Are you a public figure seeking confidential and personalized counseling in London? Miss Date Doctor’s Celebrity Therapist London Package offers you discreet and specialized therapy services tailored to meet the unique needs and challenges faced by individuals in the public eye. Being a public figure can come with its own set of stressors and pressures. Our experienced celebrity therapists are dedicated to providing you with a safe and non-judgmental space to address personal concerns, manage stress, and find support for emotional well-being. Here’s how the Celebrity Therapist London Package can support you: Confidentiality: Our celebrity therapists are well-versed in maintaining confidentiality and respecting your privacy at all times. Specialized Support: We offer customized counseling, recognizing the specific challenges that public figures may encounter in their personal and professional lives. Emotional Regulation: Therapy can assist you in managing emotions related to public scrutiny, criticism, and constant attention. Stress Management: We’ll work on stress management techniques to help you navigate the demands of your public role. Coping Strategies: Our therapists will equip you with effective coping strategies to manage the unique stressors you may face. Balancing Personal and Professional Life: Therapy can help you find a balance between your personal life and the demands of your public career. Building Resilience: We’ll focus on developing resilience to handle the challenges of public life with strength and grace. Self-Care and Well-being: Our celebrity therapists emphasize self-care practices to support your emotional and mental well-being. The Celebrity Therapist London Package at Miss Date Doctor is designed to cater to your specific needs as a public figure, offering you a supportive and understanding space to navigate challenges and enhance your overall well-being. Invest in your emotional health and take the first step towards confidential support with the Celebrity Therapist London Package. Embrace the opportunity to receive specialized therapy services tailored to your unique experiences and demands as a public figure. Let our experienced celebrity therapists guide you towards greater emotional resilience, balance, and well-being. 6×1 hour sessions https://relationshipsmdd.com/product/celebrity-therapist-london-package/

ITIL® 4 Leader: Digital and IT Strategy: In-House Training The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders. The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities. What You Will Learn The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy: Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities Understand how to leverage digital strategy to react to digital disruption Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence Understand the risks and opportunities of Digital and IT Strategy Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy Understand how to implement a Digital and IT Strategy Key Concepts of Digital and IT Strategy Digital, Information, and Communication Technology Digital Transformation Services, Products, and Competitive Advantage Tiers of Strategy Business Models Operating Models Strategy and the Service Value System Opportunity and Demand Value Governance ITIL® Guiding Principles Continual Improvement ITIL® Practices What is Vision? Disruptions Vision Digital Disruptions Balanced Strategic Focus Positioning Tools for Digital Organizations Assignment 1: Digital Disruption and Digital Positioning Where Are We Now? Environmental Analysis Opportunity Analysis Digital Readiness Assessment How Do We Get There (Strategic Planning) Strategy Planning Financial Aspects of Digital and IT Strategy Business Models for Strategy Planning Portfolio Optimization How Do We Get There (Strategic Approaches) Strategic Approaches for Digital Organizations Strategic Approaches for Operational Excellence Strategic Approaches to Evolution Strategic Approaches to Social Responsibility and Sustainability Assignment 2: Strategic Approaches for Digital Organizations Take Action (Managing Strategic Initiatives) How Strategies are Implemented Coordinating Strategy and Strategic Initiatives Leading Digital Transformation Digital Leadership Assignment 3: Strategy Planning and Communication Did We Get There? (Measuring Strategy) Key Facts About Measurement Measuring a Strategy Instrumenting Strategy How Do We Keep the Momentum Going Long-Term Momentum: Ensuring Organizational Viability Short-Term Momentum: Parallel Operation Assignment: Digital Strategy in VUCA Environment Managing Innovation and Emerging Technologies Managing Innovation Formal Approach to Innovation Management Culture that Supports Innovation Approaches to Innovation Evaluating and Adopting Emerging Technology Managing Strategic Risk Risk Management Risk Identification Risk Posture Risk Treatment

ADO.NET training course description This ADO.net training course is designed to enable developers to use the toolset provided with.NET for data access including ADO.net objects, data controls, designers and interoperability with earlier ADO objects. The course is applicable for those using C# or VB.NET with ADO.NET What will you learn Retrieve and manipulate data using Microsoft's ADO.NET library. Work with the ADO.NET object model. Update data, including handling stored procedures, parameters, and return value. Search, sort and filter data. Leverage the power of XML. ADO.NET training course details Who will benefit: Programmers working with ADO.Net. Prerequisites: Effective programming with VB.NET or Concise introduction to C# Duration 2 days ADO.NET training course contents Introducing ADO.Net Traditional Data Access Architecture. ADO.Net Disconnected Data Access Architecture. Different components of ADO.Net. A review of basic SQL queries SQL SELECT Statement. SQL INSERT Statement. SQL UPDATE Statement. SQL DELETE Statement. Common data access tasks with ADO.Net Accessing Data using ADO.Net. Defining the connection string. Defining a Connection. Defining the command or command string. Defining the Data Adapter. Creating and filling the DataSet. A Demonstration Application The Interface. Loading the table. Filling the controls on the Form. Navigating through the records. Updating Data Steps for updating the table. Building the Application. Loading the table and displaying data in the form's controls. Initialising Commands. Adding Parameters to the commands. The ToggleControls() method of our application. Editing (or Updating) Records. Event Handler for the Save Button. Event Handler for the Cancel Button. Inserting Records. Deleting a Record. Using Stored Procedures Sample Stored Procedures. UPDATE Stored Procedure. INSERT Stored Procedure. DELETE Stored Procedure. SELECT Stored Procedure. Using Stored Procedures with ADO.Net.

The course is designed to help improve your understanding of the legal requirements, the theoretical and practical principles for both the initial verification and certification of an electrical installation, further your knowledge and practical skills in the testing and inspection of a range of existing electrical installations, and help improve your understanding of the legal requirements, the theoretical and practical principles for the periodic inspect and testing and certification of an electrical installation.

About this Training A variety of factors such as prices for crude oil and natural gas, liability exposure, and relations with host countries, present an opportunity for investors looking to acquire assets without taking on elements of exploration and market risk. Conversely, operators want to ensure that they are in the best position to monetise the disposal of interests in their portfolios. The material in this course covers the range of considerations that occur in the sale and purchase of upstream oil and gas properties. They include structuring (asset sale, share transfer, merger, interest swaps, and farm-outs), process (tender, direct negotiation, due diligence, preliminary and final agreements, closing and post-closing adjustments) and how funding is structured (credit agreements and reserve base lending). Training Objectives Upon completion of this course, participants will be able to: Plan and prepare for the sale or purchase of upstream oil and gas properties Select and structure the type of transaction best suit to the position of the Buyer and Seller Conduct and evaluate the commercial, operational, and legal aspects of due diligence Negotiate and document the terms and conditions contained in sale and purchase agreements for oil and gas properties Conduct post-closing adjustments in the sale and purchase of operating properties Assist in the negotiation of credit arrangements to fund the purchase of oil and gas properties Target Audience This course has been specifically designed for commercial, operating, legal and financial professionals involved in the sale and purchase of upstream oil and gas properties whose roles include: Conducting tenders for the sale of exploration and operating interests Performing due diligence reviews Negotiating preliminary and definitive agreements Arranging credit agreements and other types of funding Course Level Basic or Foundation Trainer Your expert course leader is an international legal expert in petroleum law who is based in Scotland. He received the degrees of Juris Doctor from the University of Wyoming and LLM-Energy Law from the University of Utah. He has been listed in the Guide to the World's Leading Energy and Natural Resources Lawyers. In over 30 years of practice, he has been chief legal officer in petroleum companies, consultant to development banks and aid programmes, and law professor. His private sector experience included positions as General Counsel of the Petroleum Corporation of New Zealand and Chief Legal Officer for Sinclair Oil Corporation in the United States. He has been a consultant to the Asian Development Bank, The World Bank and the European Investment Bank on petroleum sector policy, gas sales agreements, and production sharing contracts. This has included assignments in Cambodia, Bangladesh, India, Indonesia, Laos, Pakistan, Papua New Guinea, Philippines, and Vietnam. Your expert course leader has been an adviser and trainer on negotiations for various petroleum companies including BP, BG Group, Gazprom, KazMunayGas, Perushaan Gas Negera, Pertamina, PETRONAS, Philippine National Oil Corporation, Total, Shell and Statoil. He was appointed by Economic Community of West African States (ECOWAS) as the lead negotiator on behalf of four West African governments for the West African Gas Pipeline Project. His academic credentials include an appointment as Distinguished Visiting Professor for Oil & Gas Law at the University of Wyoming. He is currently Honourary Professor for International Petroleum Law at the University of Dundee Centre for Energy, Petroleum & Mineral Law and Policy. At CEPMLP, he has been the Course Director and principal instructor for seminars on Petroleum Industry Negotiations, Petroleum Service Contracts, Gas Industry Contracts, and Downstream Petroleum Law. He is the course author of International Comparative Petroleum Law. His publications include A Framework for Negotiating and Documenting International Petroleum Transactions and A Framework for Negotiating and Managing Production Sharing Contracts and Related Agreements. His academic work has been published in the Land and Water Law Review, Tulsa Law Journal and Journal of Comparative and International Law. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this Training Course This 4 full-day Maintenance and Reliability Masterclass course will provide Maintenance and Reliability personnel with a full explanation of the Award-winning Model of Excellence for maintenance. This is top tier training that has also been designed to equip participants with practical skills to take back to work. The course enables participants to develop a strategy to achieve outstanding maintenance and reliability performance for their own workplace. This course is aligned with SMRP* best practices and the CMRP exam. It provides an opportunity for participants to sit for an examination+ on the final day of the course. Your facilitator for this course is a fully qualified CMRP professional, an approved SMRP Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. +Exam fees are not inclusive in the course fees. *SMRP refers to Society of Maintenance and Reliability Professionals. PetroEdge is not affiliated with SMRP. Training Objectives By the end of this course, participants will be able to: Appreciate the content and underlying principles of our maintenance Model of Excellence o How to develop a strategy for outstanding maintenance and reliability performance o Developing reliability methodologies and programmes to drive performance o Options and tools to improve reliability at equipment level o Leadership skills and improving organisation and human performance o Work with management with an overview of the latest practice in planning scheduling and control Describe how maintenance can become a more strategic and influential function Use the Carcharodon model of excellence and class leading methodologies for improving maintenance and reliability Target Audience This course will benefit: Maintenance managers Reliability professionals Experienced supervisors Planners Project engineers Operations managers Functional specialists Course Level Basic or Foundation Training Methods Course methodology of this training course: Other than world-class visuals and slides, this course will include a high level of interaction between the facilitator and participants and group discussion among the participants themselves. There will be a number of case studies to demonstrate key points and also a minimum of one workshop exercise each day to give participants the chance to apply learning and appreciate key aspects of best practice. Participants will also have the chance to share examples from their own experience, discuss real problems they are facing and develop actions for improvement when they return to work. Examples of the exercises that are used in this course are as follows: Exercise: Understanding the challenges and seeing the opportunities Exercise: Developing a strategy Group Exercise: Selecting maintenance plans Group exercise: Case study failure Group exercise: Planning work Trainer Your expert course leader is an award-winning consultant and trainer with 30 years' experience in maintenance and reliability improvement. He has worked across five continents, in a wide variety of environments from the world's largest oil refinery to a small drinks production line. He has 10 years of maintenance management experience in the process industry, so he brings a very practical approach to training. He moved into consulting with ABB Eutech as their global maintenance specialist where he led maintenance and reliability best practice panels, delivered a wide range of maintenance improvement projects and trained other consultants. He is a fully qualified CMRP professional, an approved SMRP* Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. He founded his consultancy and training business in 2002 to focus on maintenance and reliability improvement. As part of this, he developed a range of maintenance 'models of excellence' with inputs from authors, international lecturers and some of the world's leading consultants and operators. His work has been recognised as being at the leading edge of industry best practice, winning independent awards such as the UK Chemical Industries Association 'Excellence in Engineering' award. He remains close to the industry as a respected specialist helping operating companies to achieve changes in performance. This ongoing field work enables him to continue to refine and extend best practice and the learning from this is continually fed into his training. His unique experience of facilitating two major turnarounds when the Coronavirus escalated into lockdown have given him a unique insight into how events of this type can disrupt maintenance. Moreover, his involvement in developing management processes and leading a Coronavirus response on a major industrial asset means he can talk with direct experience about how to cope and innovate in this global pandemic. He is also the expert course leader for the following courses offered by PetroEdge: Preventive and Predictive Maintenance Effective Plant Turnaround Management POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

We will come to you, your school or learning institute to help you achieve 32 UCAS Points in less than a week! You will learn first aid, mental health first aid, paediatric first aid and risk assessing qualifications all in one week from our expert instructors and include virtual reality elements

ITIL® 4 Specialist: Create, Deliver and Support: In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management