833 Design courses in Glasgow

This workshop will help you improve the impact, clarity, accuracy and effectiveness of your sales proposals. It takes bid and proposal teams right through the process, from start to finish - from forming the team and gathering the information, through to writing and reviewing the proposal document, and on to presenting it to the client. The learning points shared in the programme come from the trainer's extensive real-world experience with a wide variety of businesses. As a result of attending this programme, participants will be able to: Write more clearly, more grammatically and more persuasively Structure their written communications more effectively Avoid the 'howlers' that can cost you business Impress your clients Win more business 1 Bid strategy How to combine your knowledge of the market or customer, your products and services, and your competitors, to create a quality bid New insights into your comparative advantages and competitive position in the marketplace Understanding more about how your client views you and other suppliers A plan of attack to build on your strengths and attack the weaknesses of your competition Dealing with RFP/ITT situations 2 Teamwork How a bid or proposal team needs to prioritise and manage preparation time Co-ordinating input from team members Agreeing responsibilities 3 The importance and role of a well-written sales proposal Why bother? - the value of the sales proposal to you and to the customer What the customer wants and needs to make a decision in your favour Understanding and delivering on customer expectations Review and discussion of different proposals - with real-life examples 4 The best way to structure your sales proposals A section-by-section, page-by-page review of best practice in structuring great sales proposals How to improve the way you match your proposal to the customer's objectives and requirements Plan your sales documents systematically - to make them easy to read and more persuasive How to make your proposal look like the 'least risky' option 5 Making your proposal a compelling and persuasive proposition Choosing the right words that sell effectively Selecting the right content and information for your document or proposal Using an option matrix to summarise complex choices and increase final order value How to write an executive summary 6 Well-written and error-free Developing your writing style for maximum impact Expressing the content (ie, selling points) clearly, concisely and correctly Proof-reading and editing work effectively, using formal marks and techniques Improving visual layout, format and appearance Keeping it customer-focused 7 Presenting to the client - overview Presentation options Understanding the client's objectives - as well as your own The proposal review meeting - logistics Managing to the next step Designing and delivering a compelling presentation Isolating objections and concerns Follow-up and follow-through 8 Positioning your final proposal Finalising your bid - presenting the right 'best few' USPs, features and benefits and making them relevant and real to the customer Smart ways to position price and be a strong player - without being the cheapest How to differentiate yourselves by how you present, as well as what you present How to design and deliver a successful bid presentation 9 Bid presentation practice session with structured feedback Participants work in small groups or pairs to prepare and later present a sample section from a real life bid or proposal presentation The trainer will provide assistance and input During group review and discussions, input from others will be encouraged and many best practice ideas summarised 10 Managing the end game How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns How to read the situation to plan the next step Identifying negotiation tactics - and how to deal with them Planning for a negotiation and how to get the customer feel they have the 'best deal' 11 Workshop summary and close

In a world focused on digital media, 24-hour news channels and social channels, it’s really important to communicate with your audience – there are lots of opportunities to do this if you are interviewed by journalists. There’s the chance to deliver expert comments or take part in in-depth features or give a quote about your business or organisation. The media wants to stay relevant and engaged with its audience and you can play a part in that and talk to your audience. In our Broadcast Media Training Courses, we will teach you the best ways to share your story, how to answer those difficult questions and present yourself with confidence and style. This means you will capitalise on every opportunity. Our broadcast media and media interview training courses include: Crisis Media Training Benefits  There are many reasons why businesses and organisations suddenly find themselves trending on social media or being talked about in the broadcast media. When something goes wrong, your every move is watched and then commented on online, putting you and your teams under even more pressure. So if the worst should happen and you find yourself or your company or business suddenly in the public eye, you need to be prepared. We’ll help you learn how to manage your response ensuring clarity and confidence. It’s vital you don’t leave a vacuum for others to fill so let us help you respond effectively. Why would I ever need Crisis Training? Brand reputation is the most important asset we have in the digital media age. Audiences want to engage with organisations which have credibility and authenticity. A crisis – not always of your making – can quickly undermine that if it’s handled badly. Communication is at the heart of crisis media training and we can show you how to deal with a wide range of situations, address concerns and criticism and ensure your message reaches audiences under the most pressured circumstances. Who needs to attend the training? Crisis Media Training isn’t just for the most senior CEO’s or Managing Directors. In order to support the authenticity of your response it’s important the people on the ground can talk to the public. And in the age of social media, if you’re talking to the public, you’re talking to the media. So the people dealing with the crisis are the people who should know how to communicate in a crisis. There are times when the top bosses must talk as they are accountable and are happy to demonstrate that level of responsibility. But the media will also ask to talk to the people handling the problem and we can show them how. How do I book Crisis Media Training? We can help you create the perfect training to stress test your messaging and make sure you’re ready to deliver your message if you find yourselves unexpectedly in the news. We’ll help you deal with challenging questions and diffuse the most tense of interviews. But our main criteria is that we design the training you want so we’ll work with you to create the perfect course. All you have to do is give one of our friendly team a ring on 0754 533 4269 or email us.

The QA Level 2 Award in Principles and Practice of Moving People Safely (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who work, or intend to work, in a role that involves assisting and moving people.  This 1 day course provides candidates with a clear understanding of the principles of moving people safely and includes the opportunity to practise and apply these principles in a variety of situations; individually, in a team, and with the assistance of equipment.  Candidates will leave the course with the knowledge and skills required to move people safely whilst ensuring that the risk of personal harm is reduced and that health and dignity are retained.

Did you know that following a cardiac arrest, every minute without CPR and defibrillation reduces a casualty’s chance of survival by 10%?  Sudden cardiac arrest is one of the UK’s biggest killers, and yet statistics show that most of the British public are unaware of the life-saving difference they can make by performing CPR and defibrillation.  The QA Level 2 Award in Basic Life Support and Safe Use of an Automated External Defibrillator (RQF) qualification has been designed to provide candidates with the skills needed to administer safe, prompt and effective basic life support and use an AED safely in emergency situations.  With an estimated 60,000 out of hospital cardiac arrests occurring every year in the UK alone, make sure you are prepared!

The QA Level 3 Award in Administering Emergency Oxygen (RQF) qualification has been designed for those who are responsible for providing care to casualties where the administration of emergency oxygen may be required.  Over a half day period, candidates will learn about the clinical need for emergency oxygen and the safety considerations of this, as well as how to administer emergency oxygen when dealing with a range of conditions. Successful candidates will leave the course with the knowledge and skills needed to administer emergency oxygen both safely and effectively.  Achievement of this qualification confirms candidates have met both the theoretical and practical requirements, however, it does not imply a ‘license to practice’ – the scope of practice is determined by the organisation responsible for oxygen provision. This qualification does not allow candidates to obtain, store or administer oxygen without clinical governance.

Emergency Paediatric First Aid delivered by healthcare professionals - Educating through Experience

The fundamental tool to identify waste, create effective process flow, reduce process cycle times, and implement process improvement.

This 2 - 2-5 hour course is designed is designed to provide parents and carers with the opportunity to: Develop the basic skills and knowledge needed to deal with a wide range of emergency paediatric First Aid situations, which could arise when looking after babies and children. The course can take place in in a community group or in the comfort of your home, with family and friends who maybe caring for your child or they may have children of their own. The course can be booked during the week, week nights or weekends, with or without children present. The idea is to bring the skills and knowledge to you, in your normal routine.

Anaphylaxis is a severe and life-threatening allergic reaction, which requires immediate medical attention. With the number of sufferers increasing each year, it is extremely important to know what to do when faced with this acute emergency condition.  The QA Level 2 Award in Basic Life Support and Management of Anaphylaxis (RQF) qualification has been designed for those who have a specific responsibility at work, at home or in voluntary and community activities, to provide basic life support and manage anaphylaxis when dealing with an emergency. Successful candidates will be able to recognise the signs and symptoms of anaphylaxis, and will be equipped with the vital skills needed to administer safe, prompt and effective treatment.

The QA Level 1 Award in Fire Safety Awareness (RQF) is a regulated and nationally recognised qualification designed for those who want to increase their awareness of fire safety in the workplace.  Candidates will learn basic fire safety principles in order to ensure they are keeping themselves and others in the workplace safe at all times. They will also learn what to do in the event of an emergency and the simple measures that can be taken to control the risk of fires.  With subjects covered in just half a day, this course is an ideal way to ensure that all employees have a good understanding of fire safety, whilst minimising disruption to your organisation’s day to day activity.