1238 Design courses in Ashtead

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

Overview This one day Building Better Work Habits training course has been developed for everyone in your organisation who may struggle with their own personal effectiveness. They may not have control of their own workload or blame others as to why they’re not achieving certain tasks and projects. Alternatively, it might be that high performers want to understand how they can organise themselves in a new way to give themselves more stretch in their roles. The training course will help the learners build self-awareness and will highlight the important parts of working smarter to achieve end goals. Description We are all busy, and sometimes it seems we do not have enough hours in the day to complete deadlines and projects. It can then eat into our home life, meaning we often end up stressed, or in worst-case scenarios, unwell (both physically and mentally). The reason behind this is often how we work day to day, as opposed to others giving us work at the last minute. These training course materials have been designed to help your participants work more effectively for the long term. This isn’t about how to manage a diary or emails, but rather look closely to see what are the blockers which get in the way of success. These small changes in day to day work will have a dramatic impact in both productivity and personal effectiveness. Topics covered: Productivity: the science bit – A chance to explore what we mean by being productive and how that helps us build better work habits, as well as the opportunity to look at some of the science behind myths and bad habits we’ve probably already formed. Includes a link to a YouTube video. Procrastination, why put off to tomorrow what we can do today! – Participants will explore what we procrastinate about, how we procrastinate in our own lives, and what we can do about it! Eat That Frog – An introduction to Brian Tracy’s book “Eat that frog” and how it can help us improve our working habits. Includes a link to a YouTube video. Eat That Frog: Thinking on Paper – A chance to put into practice some of Brian Tracy’s methods and how to use them in our real lives Eat That Frog: Rocks, Pebbles and Sand – Taking our goal setting further, we explore Covey’s methodology around prioritising our tasks. Eat That Frog: The Pareto Principle – The final part of the “Eat that Frog” section looks at how effective we in terms of how we spend our day Prioritising: how do we spend our day? – Participants explore how proactive they are, and what the danger might be in letting a situation rule their time Prioritising: The Priority Matrix – Taking the Rock, Pebbles and Sand methodology further, participants explore what truly is urgent and what is important in our day to day Prioritising: Company Performance Tensions – We may know what our own personal objectives are, however, our business objectives have certain tensions that could impact these. How can we balance these two different objectives to ensure we’re successful day to day? What’s my mindset? – Sometimes we can get in the way of our own successes and plans due to our mindset; utilising Carol Dweck’s work, it is a chance to reflect on our own mindsets when we’re building new work habits. Includes a link to a YouTube video. What’s my mindset? Energy Cycles – Our energy can impact our mindset and how productive we are. A chance to look at what gives us energy, and how we can work more effectively depending on where our energy levels might be Who should attend Anyone interested in understanding in being more effective at work. Requirements for Attendees None.

Overview This one day Building Better Work Habits training course has been developed for everyone in your organisation who may struggle with their own personal effectiveness. They may not have control of their own workload or blame others as to why they’re not achieving certain tasks and projects. Alternatively, it might be that high performers want to understand how they can organise themselves in a new way to give themselves more stretch in their roles. The training course will help the learners build self-awareness and will highlight the important parts of working smarter to achieve end goals. Description We are all busy, and sometimes it seems we do not have enough hours in the day to complete deadlines and projects. It can then eat into our home life, meaning we often end up stressed, or in worst-case scenarios, unwell (both physically and mentally). The reason behind this is often how we work day to day, as opposed to others giving us work at the last minute. These training course materials have been designed to help your participants work more effectively for the long term. This isn’t about how to manage a diary or emails, but rather look closely to see what are the blockers which get in the way of success. These small changes in day to day work will have a dramatic impact in both productivity and personal effectiveness. Topics covered: Productivity: the science bit – A chance to explore what we mean by being productive and how that helps us build better work habits, as well as the opportunity to look at some of the science behind myths and bad habits we’ve probably already formed. Includes a link to a YouTube video. Procrastination, why put off to tomorrow what we can do today! – Participants will explore what we procrastinate about, how we procrastinate in our own lives, and what we can do about it! Eat That Frog – An introduction to Brian Tracy’s book “Eat that frog” and how it can help us improve our working habits. Includes a link to a YouTube video. Eat That Frog: Thinking on Paper – A chance to put into practice some of Brian Tracy’s methods and how to use them in our real lives Eat That Frog: Rocks, Pebbles and Sand – Taking our goal setting further, we explore Covey’s methodology around prioritising our tasks. Eat That Frog: The Pareto Principle – The final part of the “Eat that Frog” section looks at how effective we in terms of how we spend our day Prioritising: how do we spend our day? – Participants explore how proactive they are, and what the danger might be in letting a situation rule their time Prioritising: The Priority Matrix – Taking the Rock, Pebbles and Sand methodology further, participants explore what truly is urgent and what is important in our day to day Prioritising: Company Performance Tensions – We may know what our own personal objectives are, however, our business objectives have certain tensions that could impact these. How can we balance these two different objectives to ensure we’re successful day to day? What’s my mindset? – Sometimes we can get in the way of our own successes and plans due to our mindset; utilising Carol Dweck’s work, it is a chance to reflect on our own mindsets when we’re building new work habits. Includes a link to a YouTube video. What’s my mindset? Energy Cycles – Our energy can impact our mindset and how productive we are. A chance to look at what gives us energy, and how we can work more effectively depending on where our energy levels might be Who should attend Anyone interested in understanding in being more effective at work. Requirements for Attendees None.

Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.

Employee Assistance Programme Training

Introducing Private Counselling Package: Personalized Support for Your Mental and Emotional Well-Being Are you looking for private and confidential support to address personal challenges, improve your emotional well-being, and enhance your overall quality of life? Miss Date Doctor’s Private Counselling Package offers you individualized sessions with experienced therapists who are dedicated to helping you navigate life’s difficulties and achieve personal growth. Private counselling provides you with a safe and supportive environment to explore your thoughts, feelings, and concerns without judgment. Our skilled therapists are committed to understanding your unique needs and providing you with personalized guidance to promote healing and positive change. Here’s how the Private Counselling Package can support you: Personalized Assessment: Our private counsellors will conduct a thorough assessment to gain a comprehensive understanding of your unique challenges and aspirations. Individualized Approach: Your counselling sessions will be tailored to address your specific concerns, ensuring that you receive the most relevant and effective support. Emotional Support: Our therapists provide a compassionate and empathetic space where you can freely express your feelings and experiences. Confidentiality: Private counselling ensures complete confidentiality, allowing you to discuss sensitive topics with confidence and peace of mind. Coping Strategies: We’ll equip you with practical coping strategies to manage stress, anxiety, and other emotional difficulties. Self-Exploration: Private counselling encourages self-discovery and personal growth, helping you gain insights into your thoughts, behaviours, and motivations. Goal Setting: Together with your counsellor, you’ll set achievable goals to work towards positive change and improved well-being. Flexible Sessions: Private counselling offers flexibility in scheduling sessions, making it convenient for your busy lifestyle. The Private Counselling Package at Miss Date Doctor is designed to provide you with personalized support and guidance on your journey to emotional well-being and personal growth. Our skilled therapists are committed to helping you overcome challenges, enhance your resilience, and lead a more fulfilling life. Invest in your mental and emotional health and take the first step towards positive change with the Private Counselling Package. Embrace the opportunity to explore your thoughts and feelings in a confidential and supportive environment. Let our experienced counsellors guide you towards a brighter and more empowered future. 3 x 1 hour https://relationshipsmdd.com/product/private-counselling-package/

Introducing Therapy for Relationship Issues Package: Strengthening Bonds and Nurturing Healthy Connections Are you and your partner facing challenges in your relationship and seeking professional support to improve communication, resolve conflicts, and strengthen your bond? Miss Date Doctor’s Therapy for Relationship Issues Package offers you expert guidance to navigate difficulties, foster intimacy, and build a healthier, more fulfilling partnership. Relationships can encounter various obstacles that impact communication, trust, and emotional connection. Our experienced therapists specialize in working with couples and are dedicated to helping you and your partner overcome challenges and cultivate a more loving and harmonious relationship. Here’s how the Therapy for Relationship Issues Package can support you: Effective Communication: Our therapists will help you and your partner improve communication skills, fostering a deeper understanding of each other’s needs and emotions. Conflict Resolution: Relationship therapy addresses conflict resolution strategies, assisting you in navigating disagreements constructively and preventing recurring conflicts. Rebuilding Trust: If trust has been compromised, our therapists will guide you in rebuilding trust and creating a more secure emotional bond. Emotional Intimacy: We’ll explore ways to enhance emotional intimacy and create a more fulfilling emotional connection between you and your partner. Addressing Past Issues: Relationship therapy can address unresolved issues from the past that may be affecting your present relationship dynamics. Identifying Patterns: Our therapists will help you and your partner identify negative patterns of behaviour or communication, fostering healthier interactions. Shared Goals: We’ll assist you in exploring and aligning your shared goals and aspirations, ensuring that you are on the same page about your future together. Renewing Affection: Therapy for relationship issues can help rekindle affection and emotional closeness between you and your partner. The Therapy for Relationship Issues Package at Miss Date Doctor is designed to empower you and your partner to build a stronger foundation for your relationship. Our skilled therapists provide a safe and supportive space for open and honest dialogue, allowing you to work towards a more fulfilling and harmonious partnership. Invest in the well-being of your relationship and take the first step towards a healthier and more loving connection with the Therapy for Relationship Issues Package. Embrace the opportunity to strengthen your bond, improve communication, and create a lasting and satisfying relationship. Let our experienced therapists guide you and your partner towards a brighter future filled with love, understanding, and mutual support. 3 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-relationship-issues-package/

Introducing Private Occupational Therapy London Package: Personalized Support for Your Unique Needs Are you looking for private occupational therapy services in London that prioritize your individual needs and goals? Miss Date Doctor’s Private Occupational Therapy London Package offers you dedicated one-on-one support and personalized interventions to help you overcome challenges and improve your quality of life. Private occupational therapy provides a focused and tailored approach, ensuring that you receive the highest level of care and attention. Our experienced occupational therapists in London are committed to understanding your specific needs and providing effective solutions to enhance your daily functioning and well-being. Here’s how the Private Occupational Therapy London Package can support you: Personalized Assessment: Our private occupational therapists will conduct a thorough and individualized assessment to gain a comprehensive understanding of your unique challenges, strengths, and goals. Tailored Treatment Plan: Based on the assessment, we’ll develop a customized treatment plan designed to address your specific needs and aspirations. This plan will focus on enhancing your functional abilities and promoting independence. Focused Attention: Private occupational therapy sessions offer you dedicated one-on-one attention, ensuring that you receive the most effective and personalized interventions. Individual Progress: Our therapists will closely monitor your progress throughout the therapy process, making adjustments to the treatment plan as needed to maximize your outcomes. Convenient Scheduling: Private occupational therapy allows for flexible scheduling options to accommodate your busy lifestyle and ensure that you have access to the support you need when it’s most convenient for you. Personal Empowerment: We believe in empowering you to take an active role in your therapy journey. Our therapists will collaborate with you, providing guidance and support as you work towards your goals. Confidentiality and Privacy: Private occupational therapy sessions offer a confidential and private environment where you can freely discuss your challenges and experiences. The Private Occupational Therapy London Package at Miss Date Doctor is committed to providing you with the highest level of personalized care and support. Our expert occupational therapists will work closely with you to help you overcome obstacles, regain independence, and enhance your daily living skills. Invest in your well-being and experience the benefits of private occupational therapy. Take the first step towards a more fulfilling and empowered life with the Private Occupational Therapy London Package. Let our skilled therapists guide you towards greater independence, improved functionality, and a more enriched quality of life. 3 x1 hour https://relationshipsmdd.com/product/private-occupational-therapy-london-package/

  Relationship Counselling in Mayfair: Transform Your Partnership with Our Comprehensive 3-Session Package   Unlock the full potential of your relationship with our specialized Relationship Counselling in Mayfair. Our tailored package includes three intensive 1-hour sessions designed to strengthen your bond, enhance communication, and resolve conflicts effectively.   During these sessions, couples will delve into essential areas such as:   Communication Skills: Learn how to articulate your thoughts and feelings clearly and listen actively to your partner. Conflict Resolution: Discover strategies to manage disagreements constructively, ensuring both partners feel heard and respected. Emotional Intimacy: Enhance your emotional connection by understanding each other’s needs and fostering deeper empathy. Trust Building: Develop techniques to rebuild and maintain trust, a critical component of a healthy relationship. Stress Management: Learn how to handle external stressors together, creating a supportive and resilient partnership. Goal Setting: Align your personal and relationship goals to ensure a harmonious future together. Our experienced therapists in Mayfair are dedicated to providing a safe and supportive environment where couples can explore these vital aspects of their relationship. Each session is crafted to address your unique challenges and aspirations, ensuring personalized and effective guidance.   Book your Relationship Counselling in Mayfair today and take the first step towards a stronger, more fulfilling relationship. Relationship Coaching London (relationshipsmdd.co.uk) Relationship counselling Mayfair⭐⭐⭐⭐⭐ | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)

Price £750 inc VAT Finance options In Company training - £750 for groups of up to 8 delegates. Discounts for Nonprofits/Charities...  Study method On-site Duration 2 days, Full-time Qualification No formal qualification Certificates Certificate of completion - Free Additional info Tutor is available to students Course Objectives At the end of this course you will be able to: Identify the components of the Microsoft Project environment Create a new project plan Create the project schedule Use different views to analyse the project plan Create, allocate and manage resources in a project plan Finalise a project plan Track progress View and report project plan information ' 1 year email support service Customer Feedback Very good course. Learnt a lot. Looking forward to the next level. Alexandra - CIAL 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Description Introduction to Microsoft Project Recap on project management concepts Project environment overview The 3 databases: Tasks, Resources and Assignments Different ways of displaying the Project Plan Access Help Creating a Project Plan Create a New Project Plan Project Information Create and apply the project calendar Defining recurring exceptions to the calendar Defining the calendar's work weeks Create the Summary tasks Create the Work Breakdown Structure Task creation and scheduling Exploring the Entry Table and its fields Task editing and the Task Information window Task Durations Defining Milestones Manual Scheduling vs Automatic Scheduling Changing the Task's Calendar Create a split in a Task Create Task Relationships Adding Lag or Lead to a Relationship Identifying the Critical Path Adding Constraints and Deadlines to Tasks Create Recurring Activities Adding Notes and links to Tasks Managing Resources Exploring the Entry Table and its fields Resource editing and the Resource Information window Resource Types Fixed Costs vs Variable Costs Adding Resource Costs Defining when costs accrue Changing the Resource Calendar and Availability Project calendar vs Resource and Task Calendar Assigning Resources to Tasks Effort Driven Scheduling Resolving Resource Overallocation Tracking the Project Progress Setting a Project Baseline Entering Actuals Different ways of viewing the Progress Checking if the Project is on track Viewing and Reporting Project Detail Adding Tasks to the Timeline and sharing it Modifying the Timescale and Zoom level Formatting the Gantt View Filtering and Grouping Tasks Print and Troubleshoot the Gantt View Using built-in Reports in Microsoft Project Who is this course for? This course is designed for a person who has an understanding of project management concepts, who is responsible for creating and modifying project plans, and who needs a tool to manage these project plans. Requirements General knowledge of the Windows OS Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills