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The Quality Assurance (QA) Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an endorsed certificate. This Quality Assurance (QA) Manager consists of several modules. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this Quality Assurance (QA) Manager Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ Quality Assurance (QA) Manager is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Concept of Quality Concept of Quality 00:18:00 Key Terms 00:22:00 Categories 00:20:00 Customer Input to Quality Customer Input 00:10:00 Plan Quality Plan Quality 00:07:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Quality Control Control Charts 00:10:00 Sampling 00:11:00 Six Sigma Six Sigma 00:07:00 The Steps 00:09:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam - Quality Assurance (QA) Manager 00:20:00 Final Exam Final Exam - Quality Assurance (QA) Manager 00:20:00 Assignment Assignment - Quality Assurance (QA) Manager 3 days, 17 hours Recommended Materials Workbook - Quality Assurance (QA) Manager 3 days, 17 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

🚀 Unlock Your Presentation Potential with PowerPoint Mastery Basics! 🚀 Are your presentations lacking that wow factor? Do you find yourself struggling to engage your audience and convey your message effectively? It's time to transform your presentations into captivating masterpieces with our groundbreaking course - PowerPoint Mastery Basics!   🌟 Why PowerPoint Mastery Basics? ✅ Unleash Your Creativity: Discover the hidden features of PowerPoint that will turn your slides from dull to dynamic. Learn how to design visually stunning presentations that captivate your audience's attention. ✅ Boost Your Efficiency: Say goodbye to hours spent tweaking your slides. Master time-saving techniques and shortcuts that will streamline your workflow, allowing you to create impactful presentations in record time. ✅ Command Attention: Learn the art of storytelling through slides. Understand how to structure your content for maximum impact, keeping your audience engaged from start to finish. ✅ Professionalism Redefined: Elevate your presentations to professional standards. Discover design principles, formatting tricks, and visual hierarchy techniques that will make your slides stand out in any professional setting. ✅ Interactive Learning: Our course is not just about theory; it's a hands-on experience. Dive into practical exercises and real-world examples that reinforce your learning and ensure immediate application of newfound skills. ✅ Lifetime Access and Updates: Get unlimited access to the course content and benefit from future updates. Stay ahead of the curve as PowerPoint evolves, and continue to refine your skills over time.   🌐 Who Can Benefit? 👩‍💼 Business Professionals: Impress your clients and colleagues with polished presentations that convey your ideas persuasively. 👨‍🏫 Educators: Transform your classroom experience with engaging presentations that enhance learning and retention. 👩‍💻 Entrepreneurs: Pitch your ideas with confidence and leave a lasting impression on potential investors and partners. 👨‍🎓 Students: Stand out in your academic presentations with visually compelling slides that showcase your understanding of the subject matter.   👉 Don't miss out on this opportunity to revolutionize your presentations and leave a lasting impact! Join PowerPoint Mastery Basics today! Course Curriculum Basic Overview 02:46 Using The Right Mouse Button 02:49 The Home Menu - Clipboard Sub Menu - Editing Sub Menu 02:56 The Home Menu - Slides Sub Menu 03:24 The Home Menu - Font and Paragraph Sub Menus 03:19 The Home Menu - Drawing Sub Menu - Dictation Sub Menu 06:14 The Home Menu - Importing from Keynote and Google Docs 00:00 The Insert Menu - 3D Models and Add Ins 00:00 The Insert Menu - The Images Sub Menu 00:00 The Insert Menu - Media Sub Menu 00:00 The Design Menu 00:00 The Transitions Menu 00:00 The Animations Menu - Part One 00:00 The Animations Menu - Part Two 00:00 The Slide Show Menu 00:00 The Presenter View 00:00 The Review Menu 00:00 Sharing and Collaboration 00:00 The View Menu 00:00 View and Outline Command Example 00:00 Advanced Overview and Workspace 00:00 The File Menu - Export Command 00:00 The File Menu - Options Sub Menu 00:00 Adding Sections 00:00 Using Smart Art 00:00 Hyperlinks 00:00 Adding 3D Images 00:00 Using the Actions Button 00:00 Using the Zoom Feature 00:00 Using the Screen Recorder 00:00 Using the Picture Background 00:00 Slide Master - Picture Background 00:00 Slide Master - Part 2 00:00 Using the Slide Sorter View 00:00 Using the Presenter View (1) 00:00 Using the Presenter View (2) 00:00 Present Your Presentation Online 00:00 Insert Menu - Add Ins (1) 00:00 Insert Menu - Add Ins (2) 00:00 Conclusion and Collaboration 00:00

The Data Protection (GDPR) Foundation Certificate is the course for people who need a formal qualification to demonstrate a clear, concise and generic understanding of the UK General Data Protection Regulation and Data Protection Act 2018, in support of the practical knowledge often acquired in the workplace. It is suitable for the public, private and third sectors and will teach participants essential UK GDPR skills and sufficient knowledge to assist their organisation toward their data protection implementation and UK GDPR accountability requirement. The course is suitable for beginners but anyone with significant data protection knowledge will also get considerable benefit from it. This Foundation Certificate is an internationally recognised qualification, endorsed by TQUK, which is regulated by Ofqual, a UK Government department. Copies of the slides for the course are sent out a few days in advance. As the course covers a lot of ground in a short time we recommend attendees who know nothing about data protection to read through these. Note: This course is delivered live, online, using Zoom. It will be delivered 9.30 - 12.30 and 13.30 - 16.30 approx. Course Content Topics covered include: Background to Data Protection Legislation Scope Essential Definitions The Core of Data ProtectionPrinciplesLegal BasisTransparency/Privacy NoticesRights and Their Management Data Security Obligations and Breach Notification International Transfers (including cloud) Data Processors and ContractsDue Diligence Data Sharing and Joint ControllersAd Hoc and Planned Data Protection by DesignData Protection Impact Assessments Data Protection Officers Accountability and Action Plan The ICO and Enforcement Questions/discussion throughout the course Suitability - Who should attend? Anyone with an interest in data protection or needing a detailed introduction. Anyone involved in supporting data protection compliance in an organisation. Outcome / Qualification etc. Learning Outcomes: Be aware of the importance of data protection legislation and the GDPR Understand the key obligations of the GDPR and DPA Understand the rationale behind a data protection audit and gap analysis Assist with policies and procedures required for data protection compliance and accountability

Get hands-on with creating real-time cloth animation in Unreal Engine 4 and learn the basics of UE4 physics asset animation

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Adobe Photoshop: Learn Photo Editing From Stratch will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Adobe Photoshop: Learn Photo Editing From Stratch will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Adobe Photoshop: Learn Photo Editing From Stratch and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Adobe Photoshop: Learn Photo Editing From Stratch is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Adobe Photoshop: Learn Photo Editing From Stratch. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Adobe Photoshop: Learn Photo Editing From Stratch will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Adobe Photoshop: Learn Photo Editing From Stratch Module 01: Introduction to the course 00:03:00 Module 02: Getting Started with Photoshop CC 2020 00:07:00 Module 03: Working with layers 00:11:00 Module 04: Hue Saturation 00:03:00 Module 05: Working with Vibrance 00:02:00 Module 06: Working with LEVELS 00:04:00 Module 07: Turn images into Black white 00:03:00 Module 08: Using Crop Tool 00:02:00 Module 09: Content Aware Cropping 00:03:00 Module 10: Using Content Aware Fill 00:09:00 Module 11: Transformation Quick Selection 00:11:00 Module 12: Class Project 00:01:00 Module 13: Using Quick Selection Tool 00:10:00 Module 14: Add Text behind an Image 00:07:00 Module 15: Creating a WATERMARK in PS 00:10:00 Module 16: Make Cool Text 00:12:00 Module 17: Adding Lens Flars PS 00:04:00 Module 18: Blending two images into one 00:05:00 Module 19: Adding Dual tone effect 00:06:00 Module 20: Turn Images into OIL PAINT 00:02:00 Module 21: CLASS PROJECT TIME 00:10:00 Module 22: Neon Light Effect 00:09:00 Module 23: Start Creating Paint Dripping Effect 00:09:00 Module 24: CLASS PROJECT TIME 00:01:00 Module 25: Paint Brush Effect 00:16:00 Module 26: Paint Brush Effect CLASS PROJECT 00:01:00 Module 27: Using SPOT healing brush 00:09:00 Module 28: Using the Patch tool 00:07:00 Module 29: Using the Burn tool PS 00:06:00 Module 30: Using the Liquify Tool PS 00:12:00 Module 31: Skew,Wrap transform 00:11:00 Module 32: Gradient Map Filter 00:07:00 Module 33: Gradient Map Circls Effect PS 00:07:00 Module 34: Instagram Glow effect 00:10:00 Module 35: CLASS PROJECT Instagram Light Logo 00:02:00 Module 36: Part 1 3D Instagram 00:13:00 Module 37: Part 2 3D Instagram 00:11:00 Module 38: Class Project 3D Instagram Effect 00:01:00 Module 39: RGB CMYK 00:05:00 Module 40: Image resizeing 00:06:00 Module 41: Ways to EXPORT FILES in PS (1) 00:13:00 Module 42: Thank You 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Are you looking to enter the dynamic world of real estate? Our course is designed to equip you with the knowledge and tools you need to communicate effectively with real estate professionals and develop key skills in real estate investment strategy and analytics. At the end of the course, you'll be able to read and interpret real estate market reports, and have a firm grasp of how iconic buildings, cities, and companies fit into the overall picture of the real estate sector. On this course, you will… Become familiar with the players, structure, general terminology and overall needs of Real Estate. Learn what is Real Estate and why it is different from other asset classes Get to grips with the overall size and structure of the UK Real Estate Market Learn and analyse the links between the different parts of the property market Understand who works in the Real Estate Market, their qualifications and their job descriptions Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc… Learn how to read a real estate market report Understand how current affairs, politics and economics affects Real Estate Investment Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector Who will benefit from this course: Graduates or undergraduates studying economics, finance. Professionals working in Marketing or Accounting teams within Real Estate firms. APC students. Anyone interested in Real Estate. School leavers/A-Level Students looking to gain an understanding of Real Estate. Non cognate students who wish to transfer into Real Estate/Finance careers. Course Outline Module 1: What is and why buy Real Estate? The property Market The Size and Structure of the UK property market The impact of Real Estate in the Economy Module 2: The Real Estate Market System The Space Market The Asset Market The Development Market Module 3: How to value Real Estate An Introduction to Financial Mathematics The difference between Price, Value and Worth Property Yield Conventional Valuation Methods Module 4: How to read a Real Estate Market Report Property Market Indicators: Stock Indicators Property Market Indicators: Investment Indicators Module 5: Who works in Real Estate? The build Environment by Cobalt Recruitment Rea; Estate Agents Examples of Real Estate Market Agents CVs Real Estate Network

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals such as PC, desktop, and help desk technicians who have experience supporting PC hardware who wish to make the transition to become server hardware and support specialists. This course is also designed for existing server managers who are preparing to take the CompTIA Server+ Exam SKO-005. Overview Upon successful completion of this course, you will be able to perform the duties of a server administrator. In this course, you will: - Manage server hardware. - Install server hardware and operating systems. - Configure networking hardware and protocols. - Perform basic server configuration tasks. - Create a virtual server environment. - Administer servers. - Implement server storage solutions. - Secure the server. - Plan and test disaster recovery. - Troubleshoot server issues. This course can also benefit you if you are preparing to take the CompTIA Server+ examination (Exam SK0-004). This course builds on existing professional experience with personal computer hardware support to present the next tier of skills & concepts students will use on the job when administering any type of network server. 1 - Outline Lesson 1: Understanding Server Administration Concepts Lesson 2: Understanding Virtualization and Cloud Computing Lesson 3: Understanding Physical and Network Security Concepts Lesson 4: Managing Physical Assets Lesson 5: Managing Server Hardware Lesson 6: Configuring Storage Management Lesson 7: Installing and Configuring an Operating System Lesson 8: Troubleshooting OS, Application, and Network Configurations Lesson 9: Managing Post-Installation Administrative Tasks Lesson 10: Managing Data Security Lesson 11: Managing Service and Data Availability Lesson 12: Decommissioning Servers Additional course details: Nexus Humans CompTIA Server Plus Certification (Exam SKO-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Server Plus Certification (Exam SKO-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is designed for IT professionals whose primary job responsibility is the management of servers and other devices running the Linux operating system. A typical student in this course should have at least nine months of hands-on Linux experience and at least one and a half years of IT experience in other computing environments. The target student should wish to expand their skillset to support their career in Linux system administration and operation. This course is also designed for students who are seeking the CompTIA Linux+ certification and who want to prepare for Exam XK0-005. The Linux+ certification can validate the student's understanding and skill in configuring, monitoring, and supporting Linux systems. Overview In this course, you will configure, operate, and troubleshoot Linux systems. You will: - Perform basic Linux tasks. - Manage users and groups. - Manage permissions and ownership. - Manage storage. - Manage files and directories. - Manage kernel modules. - Manage the Linux boot process. - Manage system components. - Manage devices. - Manage networking. - Manage packages and software. - Secure Linux systems. - Write and execute Bash shell scripts. - Automate tasks. - Plan and perform a Linux installation. The Official CompTIA© Linux+© courseware builds on your existing experience with systems operations and administration to provide you with the knowledge and skills required to configure, manage, operate, and troubleshoot a Linux environment by using security best practices, scripting, and automation. This course will also prepare you for the Exam XKO-005. 1 - PERFORMING BASIC LINUX TASKS Identify the History and Development of Linux Enter Shell Commands Get Help Using Linux 2 - MANAGING USERS AND GROUPS Assume Superuser Privileges Create, Modify, and Delete Users Create, Modify, and Delete Groups Query Users and Groups Configure Account Profiles 3 - MANAGING PERMISSIONS AND OWNERSHIP Modify File and Directory Permissions Modify File and Directory Ownership Configure Special Permissions and Attributes Troubleshoot Permissions Issues 4 - MANAGING STORAGE Create Partitions Manage Logical Volumes Mount File Systems Manage File Systems Navigate the Linux Directory Structure Troubleshoot Storage Issues 5 - MANAGING FILES AND DIRECTORIES Create and Edit Text Files Search for Files Perform Operations on Files and Directories Process Text Files Manipulate File Output 6 - MANAGING KERNEL MODULES Explore the Linux Kernel Install and Configure Kernel Modules Monitor Kernel Modules 7 - MANAGING THE LINUX BOOT PROCESS Configure Linux Boot Components Configure GRUB 2 8 - MANAGING SYSTEM COMPONENTS Configure Localization Options Configure GUIs Manage Services Troubleshoot Process Issues Troubleshoot CPU and Memory Issues 9 - MANAGING DEVICES Identify the Types of Linux Devices Configure Devices Monitor Devices Troubleshoot Hardware Issues 10 - MANAGING NETWORKING Identify TCP/IP Fundamentals Identify Linux Server Roles Connect to a Network Configure DHCP and DNS Client Services Configure Cloud and Virtualization Technologies Troubleshoot Networking Issues 11 - MANAGING PACKAGES AND SOFTWARE Identify Package Managers Manage RPM Packages with YUM Manage Debian Packages with APT Configure Repositories Acquire Software Build Software from Source Code Troubleshoot Software Dependency Issues 12 - SECURING LINUX SYSTEMS Implement Cybersecurity Best Practices Implement Identity and Access Management Methods Configure SELinux or AppArmor Configure Firewalls Implement Logging Services Back Up, Restore, and Verify Data 13 - WORKING WITH BASH SCRIPTS Customize the Bash Shell Environment Identify Scripting and Programming Fundamentals Write and Execute a Simple Bash Script Incorporate Control Statements in Bash Scripts 14 - AUTOMATING TASKS Schedule Jobs Implement Version Control Using Git Identify Orchestration Concepts 15 - INSTALLING LINUX Prepare for Linux Installation Perform the Installation Additional course details: Nexus Humans CompTIA Linux Plus Certification (Exam XK0-005) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Linux Plus Certification (Exam XK0-005) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

If you are someone who wants to build a modern responsive website, then you are at the right place. Learn to create a responsive website with Bootstrap concepts and advance your website development skills to the next level with thoroughly explained lessons and many examples displayed on screen size for thorough understanding.

This course is designed to elevate your customer service skills and provide you with the tools to create exceptional customer experiences. Through this course, you will learn the art of effective communication, active listening, and customers' problem-solving skills with confidence. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Customer Service Course Training Overview This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who should take this course? This comprehensive customer service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. This customer service course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the customer service course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirements There are no academic entry requirements for this interior design staging certification course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This interior design staging certification course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org