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36884 Design courses delivered Online

Level 3 Diploma in Creative Thinking and Innovation

4.3(43)

By John Academy

Description: Creative thinking and innovation are two critical components in our personal and professional lives. We do creativity on daily basis which helps us manage our daily chores. This Level 3 Diploma in Creative Thinking and Innovation will help you on how to recognize and hone your creative potential. In this course, you will learn to recognize the variation between creation and innovation, locate individual creativity, create their respective atmosphere, significance of creativity, problem solving methods and tools, people and group techniques and how to apply creative concept, etc. This course will ultimately help you to understand the importance of practicing to boost your creative and innovative skills. Learning Outcomes: How to recognise the variation between creativity and innovation How to locate their individual creativity Means to create their respective creative atmosphere The significance of creativity as well as innovation in business Problem solving methods and tools Personal and group techniques so as to assist produce creative concepts How to apply creative concepts Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 3 Diploma in Creative Thinking and Innovation is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 3 Diploma in Creative Thinking and Innovation is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 What Is Creativity and Innovation? 00:15:00 Individual Creativity 00:30:00 Developing the Right Environment for Creativity 00:15:00 Creativity and Innovation in Business 00:15:00 Where Does Creativity Fit Into the Problem-Solving Process? 00:30:00 Defining the Problem 00:30:00 Creative Techniques 00:45:00 Encouraging Creativity In A Team 00:30:00 Putting It All Together 00:15:00 Mock Exam Mock Exam- Level 3 Diploma in Creative Thinking and Innovation 00:20:00 Final Exam Final Exam- Level 3 Diploma in Creative Thinking and Innovation 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Level 3 Diploma in Creative Thinking and Innovation
Delivered Online On Demand4 hours 40 minutes
£25

Quality Assurance (QA) Manager

4.7(160)

By Janets

The Quality Assurance (QA) Manager is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with an endorsed certificate. This Quality Assurance (QA) Manager consists of several modules. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this Quality Assurance (QA) Manager Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £69. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for?​ Quality Assurance (QA) Manager is suitable for anyone who want to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Concept of Quality Concept of Quality 00:18:00 Key Terms 00:22:00 Categories 00:20:00 Customer Input to Quality Customer Input 00:10:00 Plan Quality Plan Quality 00:07:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Quality Control Control Charts 00:10:00 Sampling 00:11:00 Six Sigma Six Sigma 00:07:00 The Steps 00:09:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam - Quality Assurance (QA) Manager 00:20:00 Final Exam Final Exam - Quality Assurance (QA) Manager 00:20:00 Assignment Assignment - Quality Assurance (QA) Manager 3 days, 17 hours Recommended Materials Workbook - Quality Assurance (QA) Manager 3 days, 17 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Quality Assurance (QA) Manager
Delivered Online On Demand7 days
£25

Gaming Secrets

4.3(43)

By John Academy

Can you say that you are someone who treats gaming as part of your daily life? Do you consider having a career related to gaming? If so, then this course will help you achieve your dreams in game development! Description: You will first be introduced to the gaming basics and how it is used for game development. You will then be introduced to use different kinds of consoles needed for specific games. You will also discover games using your phone and internet. Then you would be knowledgeable on where to find free software that could be used for game development. Lastly, you will understand the accessories that deal with the gaming basics for development. Who is the course for: People who have an interest in becoming part of the game development industry Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Gaming Basics for Development Introduction 00:30:00 Understanding Consoles 01:00:00 Using Your Computer 01:00:00 Using Your Phone 01:00:00 Using the Internet 00:30:00 Where to Find Free Software 01:00:00 Understanding Accessories Dealing with Drugs 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Gaming Secrets 00:20:00 Final Exam Final Exam- Gaming Secrets 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gaming Secrets
Delivered Online On Demand6 hours 25 minutes
£18

Zen Gardening Certificate We have created this Zen Gardening course to give students all the information they require to build and care for a Zen garden. When you complete this course, you will know all you need to know about creating a Zen garden as well as how to keep it up over the years. The course contains topics ranging from understanding Zen and Buddhism to general garden maintenance and pest control. We have worked to ensure that this course allows you to create a Zen garden that you will love, and one that you can care for year after year. The course is totally online and offers students a convenient way to work through the course material that works best for their personal schedules. Students can continue to work full time while taking the course. By taking the Zen Gardening course, you will have access to the course materials from any internet-enabled device, including mobile phones, computers and tablets. You can also access our online support feature day or night. When the course is completed, you will get a course certificate to show the successful completion of the course. The certificate can be downloaded and printed from home, or you can pay a small fee, and we can post it to you. What You Will Learn When this course is completed, you can easily create a Zen garden on your property. This course includes the following: A history of Zen gardening Understanding Zen What makes a garden Zen How Zen gardens create harmony Understanding the different elements of a Zen garden How yin and yang affect a Zen garden Understanding symbolism in a Zen garden Gravel in a Zen garden Creating a budget for a Zen garden Planning for a Zen garden Using Feng Shui in a Zen garden Laying a foundation for your Zen garden Putting plants in a Zen garden Symbolism in a Zen garden Water features in a Zen garden Tools required for a Zen garden Raking and maintaining a Zen garden Benefits of the Zen Gardening Certificate As you begin studying this Zen Gardening course, you will experience the following: The chance to study anywhere you wish, 24/7. You can study from anywhere that has an internet connection. No set time limit. This allows you to study when it is convenient for you. You can take days, weeks or months to complete the course. Study from any device with an internet connection, including tablets, mobiles and computers. An easy to understand course format that is divided into short modules. This keeps the study experience enjoyable. Online support that is accessible 24/7. This helps you to stay on track. Course training that includes activities, quizzes and worksheets. Your odds of success are improved when you create your own Zen garden. Earning a recognised certificate when finishing the course. Affordable course material.

Zen Gardening
Delivered Online On Demand
£50

AutoCAD Programming using C# with Windows Forms

4.9(27)

By Apex Learning

Overview This comprehensive course on AutoCAD Programming using C# with Windows Forms will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This AutoCAD Programming using C# with Windows Forms comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this AutoCAD Programming using C# with Windows Forms. It is available to all students, of all academic backgrounds. Requirements Our AutoCAD Programming using C# with Windows Forms is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 63 lectures • 09:11:00 total length •Introduction: 00:03:00 •Who is this course for?: 00:02:00 •Tools needed in this course: 00:01:00 •What will you learn from this course?: 00:05:00 •Controls Project Demo - Overview: 00:03:00 •Controls Demo Project Requirement - Explained: 00:03:00 •Create the Controls Demo Project: 00:03:00 •Controls Demo Project - Creating the Form (User Interface): 00:15:00 •Develop the Controls Demo Utility Class: 00:10:00 •Using Combobox Control to select an option: 00:13:00 •Using Textbox Control to select an option: 00:09:00 •Using Radiobutton Control to select an option: 00:06:00 •Using Checkbox Control to select an option(s): 00:18:00 •Developing Projects - Overview: 00:03:00 •Project 1: Creating a Rectangle - Project Overview: 00:03:00 •Project 1: Creating the Rectangle Utility Class: 00:17:00 •Project 1: Creating the User Interface: 00:10:00 •Project 1: Coding the User Interface28:50: 00:29:00 •Project 1: Running and Testing the Draw Rectangle Plugin: 00:08:00 •Project 2: Update Objects Layer - Overview: 00:02:00 •Project 2: Create the User Interface of Update Objects Layer Plugin: 00:09:00 •Project 2: Coding the Form Load Event: 00:07:00 •Project 2: Coding the Browse drawing Button: 00:03:00 •Project 2: Coding the Update Button control: 00:07:00 •Project 2: Coding the Update Layer Utility Class: 00:12:00 •Project 2: Running and Testing the Plugin: 00:08:00 •Project 3: Extracting Block Attributes to Files - Overview: 00:03:00 •Project 3: Creating the AutomaticBlockExtractor Project: 00:02:00 •Project 3: Creating the User Interface for the BlockExtractor Project: 00:09:00 •Project 3: Completing User Interface code: 00:22:00 •Project 3: Coding the AutoBlockExtractor Utility Class: 00:24:00 •Project 3: Running and Testing the AutomaticBlockExtractor Plugin in AutoCAD: 00:15:00 •Project 4: Updating MText Textstyle Project - Overview and Walkthrough: 00:05:00 •Project 4: Creating the UpdateTextStyle Utility Class: 00:19:00 •Project 4: Designing the UpdateTextStyle Plugin User Interface: 00:06:00 •Project 4: User Interface Code: 00:16:00 •Project 4: Running and Testing the UpdateTextstyle Plugin: 00:05:00 •Project 5: Converting Drawing to PDF Plugin - Overview: 00:03:00 •Project 5: Creating the PlotDWGtoPDF Project in Visual Studio 2019: 00:04:00 •Project 5: Creating the User Interface for MultiplePlotDWGtoPDF Project: 00:09:00 •Project 5: Coding the User Interface: 00:16:00 •Project 5: Developing the GetPlotSizes Method: 00:10:00 •Project 5: Developing the PlotCurrentLayout Method: 00:27:00 •Project 5: Testing and Running the MultiplePlotDWGtoPDF Project: 00:10:00 •Project 6: Multiple Object Extractor Project - Overview: 00:03:00 •Project 6: Creating the MultiObjectExtractor Project: 00:02:00 •Project 6: Designing the MultiObjectExtractor User Interface: 00:14:00 •Project 6: Coding the FormLoad Event: 00:07:00 •Project 6: Coding the BrowseDwg Button: 00:12:00 •Project 6: Coding the BrowseFile Button: 00:03:00 •Project 6: Coding the ProcessExtract Button: 00:05:00 •Project 6: Creating the Code Validation Methods: 00:10:00 •Project 6: Coding the ProcessDrawing Method: 00:19:00 •Project 6: Coding the ProcessObjectExtraction Method: 00:11:00 •Project 6: Coding the ExtractLine Method: 00:11:00 •Project 6: Coding the ExtractCircle Method: 00:04:00 •Project 6: Coding the ExtractPolyline Method: 00:11:00 •Project 6: Coding the ExtractMText Method: 00:05:00 •Project 6: Coding the ExtractBlock Method: 00:03:00 •Project 6: Coding the ExtractObjects Method: 00:02:00 •Project 6: Running and Testing the MultiObjectExtractor Plugin: 00:14:00 •Conclusion and Thank you: 00:01:00 •Assignment - AutoCAD Programming using C# with Windows Forms: 00:00:00

AutoCAD Programming using C# with Windows Forms
Delivered Online On Demand9 hours 11 minutes
£12

Mastering Coffee Artistry Course

5.0(2)

By Training Express

Coffee artistry is more than just brewing a cup; it's about mastering the craft to create stunning coffee experiences. In this Mastering Coffee Artistry course, you will explore the finer aspects of coffee making, from the basics of bean selection to the techniques used to create beautiful latte art. Whether you’re looking to refine your current skills or dive deeper into the world of coffee, this course offers everything you need to gain a deeper appreciation for the art behind every cup. Throughout the course, you'll learn the secrets of perfecting your brew and how to elevate your coffee-making skills to a whole new level. From understanding the intricacies of espresso to designing intricate latte art, this course covers it all. With easy-to-follow guidance, you’ll master the tools and techniques needed to create visually impressive and delicious drinks that captivate both the eye and the taste buds. Whether for personal enjoyment or to enhance your coffee expertise, this course will transform the way you see and make coffee. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Coffee Module 02: Coffee Beans Module 03: Coffee Roasting Module 04: Brewing Methods Module 05: Barista Skills and Techniques Module 06: The Classic Coffees Module 07: Mastering Latte Art Module 08: Coffee Menu Design and Trends Module 09: Working as a Professional Barista Learning Outcomes: Understand the coffee industry's rich history and origins. Gain in-depth knowledge of coffee bean varieties and their characteristics. Master the coffee roasting process, achieving optimal flavor profiles. Acquire expertise in various coffee brewing methods. Develop advanced barista skills and techniques for precision coffee preparation. Explore the world of classic and contemporary coffee offerings. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring baristas Coffee enthusiasts and connoisseurs Café owners and staff Hospitality professionals Individuals seeking a career in the coffee industry Those looking to enhance their coffee-related skills Career path Barista Café Manager Coffee Roaster Coffee Shop Owner Coffee Educator Hospitality Professional Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Mastering Coffee Artistry Course
Delivered Online On Demand1 hour
£12

Electrical Engineering for Electrician - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Electrical Engineering bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Electrical Engineering for Electrician. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 1: Basic Electricity Course Course 2:Electrical Engineering for Electrical Substations Course 3:Electrical Machines for Electrical Engineering Course 4:Trigonometry for Electrical Engineering Course 5:High Voltage Generation for Electrical Engineering Course 6:Light Current Systems for Electrical Engineering Course 7:Electric Circuits for Electrical Engineering Course 8:Digital Electric Circuits & Intelligent Electrical Devices Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Electrical Engineering for Electrician bundle illuminate your path to wisdom. The Electrical Engineering for Electrician bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Electrical Engineering for Electrician package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Electrical Engineering bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Electrical Engineering for Electrician community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Electrical Engineering for Electrician Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Electrical Engineering bundle. Establish robust bases across each course nestled within the Electrical Engineering bundle. Decipher intricate concepts through the articulate content of the Electrical Engineering bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Electrical Engineering for Electrician bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Electrical Engineering bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Electrical Engineering for Electrician bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Electrical Engineering bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Electrical Engineering bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Electrical Engineering journey and let knowledge guide you towards a brighter future. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Electrical Engineering for Electrician Bundle. Career path Armed with the Electrical Engineering for Electrician bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Electrical Engineering bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Electrical Engineering for Electrician - 8 Courses Bundle
Delivered Online On Demand3 days
£39

Customer Service Course Online Training

By Lead Academy

This course is designed to elevate your customer service skills and provide you with the tools to create exceptional customer experiences. Through this course, you will learn the art of effective communication, active listening, and customers' problem-solving skills with confidence. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Customer Service Course Training Overview This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who should take this course? This comprehensive customer service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. This customer service course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the customer service course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirements There are no academic entry requirements for this interior design staging certification course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This interior design staging certification course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Customer Service Course Online Training
Delivered Online On Demand
£25

Sew Fabric Bunting

By Loopy's Place

Learn to make beautiful bunting from the comfort of your home! Our on-demand online class teaches you everything you need to know to create stunning bunting for your home or garden. No sewing experience required. All materials and a template are included. Let's make every day a bunting day!

Sew Fabric Bunting
Delivered Online On Demand1 hour
£30

The Complete Bootstrap Beginners Course with 100+ examples

By Packt

If you are someone who wants to build a modern responsive website, then you are at the right place. Learn to create a responsive website with Bootstrap concepts and advance your website development skills to the next level with thoroughly explained lessons and many examples displayed on screen size for thorough understanding.

The Complete Bootstrap Beginners Course with 100+ examples
Delivered Online On Demand2 hours 35 minutes
£41.99