Are you ready to lead your organization through the complexities of change with confidence and competence? Our comprehensive Change Management Training course is designed to equip you with the knowledge, tools, and strategies to navigate and thrive in today's dynamic business environment. With a curriculum that covers every critical aspect of change management, this course is your gateway to mastering the art of change. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Change Management Training course helps learners understand how to effectively manage and adapt to change within an organization. Participants will explore the impact of change on individuals and organizations, learning strategies to engage and communicate with stakeholders. They will gain skills in human resource management, crisis management, and conflict resolution, ensuring they can handle challenges that arise during change processes. The course also covers techniques for managing attention, stress, and performance, helping learners maintain productivity and well-being. Additionally, learners will develop project management skills and learn how to assess and manage risks effectively. By the end of the course, participants will be equipped with practical tools and knowledge to lead and support change initiatives successfully, fostering a positive and adaptable work environment. Course Curriculum Module 01: Change Management Module 02: Change and the Individual Module 03: Change and the Organisation Module 04: Communication and Stakeholder Engagement Module 05: Human Resource Management Module 06: Crisis Management Module 07: Conflict Management Module 08: Attention Management Module 09: Performance Management Module 10: Project Management Module 11: Risk Assessment and Management Module 12: Stress Management Learning Outcomes: Understand key principles and processes in change management. Analyse how individuals respond to organisational change. Evaluate organisational strategies for effective change implementation. Develop communication plans for stakeholder engagement. Assess human resource strategies in managing organisational change. Identify techniques for managing stress during change initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers leading organisational change initiatives. HR professionals handling change impacts on staff. Team leaders managing change in their departments. Consultants advising on change management strategies. Executives overseeing organisational transformations. Career path Change Manager HR Manager Organisational Development Consultant Project Manager Risk Manager Performance Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock your potential to transform communities and drive global progress with our comprehensive International Development Training. Designed for aspiring professionals and change-makers, this course will equip you with the essential knowledge and skills to make a significant impact in the field of international development. Key Features: CPD Certified Developed by Specialist Lifetime Access The International Development Training course provides learners with a comprehensive understanding of global development issues. Students will explore the key theories and concepts of development and globalization, learning how to measure and evaluate progress in international development. The course covers critical topics such as global poverty, inequality, economic growth, and the role of governance. Learners will also study the impact of innovation, technology, and international migration on development. Health, environmental sustainability, and gender equality are also important focuses of the training. Additionally, the course includes practical insights into the work of international development organizations. By the end of the course, students will have a well-rounded knowledge of the challenges and strategies in international development, equipping them with the skills needed to contribute effectively to the field. Course Curriculum Module 01: Theories of Development and Globalisation Module 02: Measurement and Morality in International Development Module 03: Global Poverty, Inequality and Development Module 04: Economic Development Module 05: Governance and Development Module 06: Innovation and Technology Module 07: International Migration and Development Module 08: Global Health and Development Module 09: Environment and Development Module 10: Gender and Development Module 11: An International Development Actor Learning Outcomes: Understand development theories and globalisation's impact on international contexts. Assess development measurement methods and ethical considerations. Analyse global poverty, inequality, and their developmental implications. Examine economic development principles and strategies. Evaluate governance structures and their influence on development. Explore innovation, technology, and their roles in development. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in global development issues. Students studying international relations or development. Professionals in governmental or non-governmental organisations. Policy analysts focused on international development. Academics researching global development trends. Career path International Development Consultant Policy Analyst Development Project Manager Researcher in Development Studies NGO Programme Coordinator Government Advisor on Development Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Discover the fundamentals of effective pain management with our comprehensive course designed to equip you with essential knowledge and skills. Whether you're a healthcare professional, caregiver, or simply interested in understanding pain better, this course provides a structured approach to handling various types of pain. Key Features: CPD Certified Developed by Specialist Lifetime Access In the "Introduction to Pain Management" course, learners will gain a comprehensive understanding of how pain is managed and treated. They will explore various theories and types of pain, from acute to long-term conditions like cancer and neuropathic pain. The course covers the physiological and psychological aspects of pain, helping learners understand its impact on the body and mind. They will also learn practical skills for assessing pain and applying appropriate management techniques. Topics such as primary headaches, back and neck pain, and relaxation methods for pain relief are also included, providing learners with a well-rounded knowledge base to approach pain management effectively. Overall, the course equips learners with essential knowledge and skills to recognize, assess, and address different types of pain in clinical and everyday settings. Course Curriculum Module 01: Introducing Pain Management Module 02: Pain Theories Module 03: Physiology and Psychology of Acute Pain Module 04: Types of Pain Module 05: Assessment of Pain Module 06: Primary Headache Module 07: Back and Neck Pain Module 08: Cancer Pain Module 09: Neuropathic Pain and Its Management Module 10: Pain as a Long-Term Condition Module 11: Relaxation for Pain Management Learning Outcomes: Understand principles of pain management theories and their application. Identify physiological and psychological aspects of acute and chronic pain. Evaluate different types of pain and their clinical presentations. Assess pain using appropriate tools and techniques for effective management. Recognize common types of headache and their management strategies. Apply relaxation techniques to alleviate pain and improve patient comfort. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals needing foundational pain management knowledge. Medical students exploring pain management as a speciality. Nurses and nurse practitioners seeking to enhance pain assessment skills. Pharmacists aiming to improve pain medication management. Allied health professionals involved in chronic pain care teams. Career path Pain Management Nurse Pain Specialist Doctor Clinical Psychologist (Pain Management) Palliative Care Physician Pain Researcher Physiotherapist Specializing in Pain Management Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
If you ever wanted to join a rewarding career as a nurse, paramedic, healthcare assistant or social worker then our Level 3 Diploma in Health and Social Care will help you reach heights that you never dreamt of. In the UK, job opportunities for individuals with a Level 3 Diploma in Health and Social Care are abundant, with a variety of positions available across the healthcare sector. The Office for National Statistics highlights a current vacancy rate of around 152,000 in the social care sector alone. And according to Reed a Social Care Practitioner can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. This Health and Social Care course will teach the fundamentals, key principles and policies, the rights and responsibilities of a health and social care worker. Not only that you will also learn the Legal, Professional Standards, and Ethical Aspects of it as well. Your journey to a meaningful and impactful career in health and social care starts here. Enrol today in our Level 3 Diploma in Health and Social Care and take the first step towards a future where your work truly matters. Key Features This Health and Social Care (UK) Course is CPD QS Certified Level 3 Diploma Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Health and Social Care course is a smart investment in your professional future. Our Health and Social Care course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Health and Social Care course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Health and Social Care course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Health and Social Care Module 02: Relevance of Communication in Health and Social Care Module 03: Rights and Responsibilities in Health and Social Care Roles Module 04: Caregiver and Healthcare Professional Roles Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care Module 06: Key Principles and Policies in Health and Social Care Work Module 07: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 1 Module 08: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 2 Module 09: Safeguarding Vulnerable Individuals in Health and Social Care Module 10: Health and Safety Responsibilities in the Care Setting Module 11: Risk Management Practices in Health and Social Care Learning Outcomes After completing this Level 3 Diploma in Health and Social Care (UK) Course, you will be able to: Apply fundamental health and social care principles in diverse professional settings. Demonstrate effective communication strategies within health and social care contexts. Understand and uphold rights and responsibilities in health and social care roles. Differentiate roles of caregivers and healthcare professionals in care environments. Advocate for equality, diversity, and rights within health and social care. Implement key policies, legal standards, and ethical aspects in healthcare practices. Certification After completing this Level 3 Diploma in Health and Social Care (UK) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Health and Social Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Health and Social Care. Moreover, this course is ideal for: Aspiring Health and Social Care Professionals Support Workers in Health and Social Care Settings Individuals Pursuing a Career in Care Services Healthcare Assistants and Caregivers Those Aiming for a Role in Health and Social Care Administration Requirements There are no requirements needed to enrol into this Health and Social Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Social Care course. Career path After finishing this Health and Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Health and Social Care are: Mental Health Support Worker - £20K to 26K/year. Social Worker - £27K to 35K/year. Care Home Manager - £30K to 40K/year. Health and Safety Officer - £25K to 35K/year. Community Outreach Coordinator - £22K to 30K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
If you ever wanted to join a rewarding career as a nurse, paramedic, healthcare assistant or social worker then our Level 3 Diploma in Health and Social Care will help you reach heights that you never dreamt of. In the UK, job opportunities for individuals with a Level 3 Diploma in Health and Social Care are abundant, with a variety of positions available across the healthcare sector. The Office for National Statistics highlights a current vacancy rate of around 152,000 in the social care sector alone. And according to Reed a Social Care Practitioner can earn from £35,000 to £40,000 in a year depending on qualification, experience, location and other factors. This Health and Social Care course will teach the fundamentals, key principles and policies, the rights and responsibilities of a health and social care worker. Not only that you will also learn the Legal, Professional Standards, and Ethical Aspects of it as well. Your journey to a meaningful and impactful career in health and social care starts here. Enrol today in our Level 3 Diploma in Health and Social Care and take the first step towards a future where your work truly matters. Key Features This Health and Social Care (UK) Course is CPD Certified Level 3 Diploma Free Certificate Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Health and Social Care course is a smart investment in your professional future. Our Health and Social Care course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Health and Social Care course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Health and Social Care course is the key to unlocking your potential and advancing your professional journey. Course Curriculum Module 01: Fundamentals of Health and Social Care Module 02: Relevance of Communication in Health and Social Care Module 03: Rights and Responsibilities in Health and Social Care Roles Module 04: Caregiver and Healthcare Professional Roles Module 05: Promoting Equality, Diversity, and Rights in Health and Social Care Module 06: Key Principles and Policies in Health and Social Care Work Module 07: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 1 Module 08: Legal, Professional Standards, and Ethical Aspects of Health Care - Part 2 Module 09: Safeguarding Vulnerable Individuals in Health and Social Care Module 10: Health and Safety Responsibilities in the Care Setting Module 11: Risk Management Practices in Health and Social Care Learning Outcomes After completing this Level 3 Diploma in Health and Social Care (UK) Course, you will be able to: Apply fundamental health and social care principles in diverse professional settings. Demonstrate effective communication strategies within health and social care contexts. Understand and uphold rights and responsibilities in health and social care roles. Differentiate roles of caregivers and healthcare professionals in care environments. Advocate for equality, diversity, and rights within health and social care. Implement key policies, legal standards, and ethical aspects in healthcare practices. Certification After completing this Level 3 Diploma in Health and Social Care (UK) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This Health and Social Care course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Health and Social Care. Moreover, this course is ideal for: Aspiring Health and Social Care Professionals Support Workers in Health and Social Care Settings Individuals Pursuing a Career in Care Services Healthcare Assistants and Caregivers Those Aiming for a Role in Health and Social Care Administration Requirements There are no requirements needed to enrol into this Health and Social Care course. We welcome individuals from all backgrounds and levels of experience to enrol into this Health and Social Care course. Career path After finishing this Health and Social Care course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Health and Social Care are: Mental Health Support Worker - £20K to 26K/year. Social Worker - £27K to 35K/year. Care Home Manager - £30K to 40K/year. Health and Safety Officer - £25K to 35K/year. Community Outreach Coordinator - £22K to 30K/year. Certificates Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Unlock your potential and redefine your career path in the vibrant world of recruitment. Imagine mastering the art of connecting talented individuals with their dream roles, while driving businesses towards unparalleled success. Our comprehensive course offers you an in-depth journey through the intricacies of the recruitment landscape, from its rich history to the dynamic, evolving trends that shape the industry today. You'll delve into the core principles and strategies that underpin successful recruitment practices, gaining valuable insights into industry statistics and legislation. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Prepare to elevate your business acumen as you explore the essential components of developing a robust recruitment strategy. Learn the secrets to attracting top talent and managing candidates with finesse, while acquiring the skills needed to secure high-value clients. This course is designed to empower you with the knowledge and techniques required to excel in recruitment consulting, ensuring you have the tools to run a successful recruiting service. Transform your approach to recruitment and embark on a journey towards becoming an influential consultant in a competitive global market. Join us and start shaping the future of work today. Course Curriculum Module 01: History and Development of the Recruitment Industry Module 02: The UK Recruitment Industry Statistics Module 03: The Worldwide Employment Industry Module 04: The UK Recruitment Legislations Guide Module 05: Basics of Recruitment Module 06: Overview of the Recruitment Cycle Module 07: Developing a Business Strategy and Key Performance Indicators Module 08: Recruitment Strategy Module 09: Candidate Attraction Module 10: Candidate Management Module 11: Client Acquisition Module 12: How to Become a Successful Recruitment Consultant Module 13: How to Successfully Run a Recruiting Service Learning Outcomes: Understand the evolution of the recruitment industry and its global impact. Analyse UK recruitment statistics and their implications. Comprehend UK recruitment legislation and its application. Master the fundamentals and complete cycle of recruitment. Develop effective recruitment strategies and performance indicators. Learn techniques for successful candidate attraction and management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring recruitment consultants. HR professionals seeking specialised recruitment knowledge. Business owners in the recruitment industry. Career changers interested in recruitment consulting. Recruitment team leaders and managers. Career path Recruitment Consultant Talent Acquisition Specialist Recruitment Manager HR Recruitment Coordinator Recruitment Business Partner Recruitment Agency Director Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to delve into the intricate world of mental health and substance use disorders? Introducing our comprehensive "Weight Loss Management Course," designed to equip you with the knowledge and skills needed to navigate the complexities of dual diagnosis. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners explore mental health and how it affects people. They learn about the brain and how it works, understanding the connection between brain function and mental health. There's a focus on drugs and their impact on mental health, including how different substances affect the brain and behavior. Learners also delve into various models of care for people with dual diagnosis, understanding different approaches to treatment. They explore ethical issues related to mental health and the laws that protect individuals. Harm minimization strategies and the importance of overall health are emphasized. Learners also gain skills in assessing individuals with dual diagnosis and learn about psychological interventions and treatment options available. Finally, they examine current practices and policies in the field, recognizing the challenges and opportunities in addressing dual diagnosis in today's world. Course Curriculum Module 01: Mental Health An Introduction Module 02: Brain Works - Neurophysiology Module 03: Drugs and Their Effects Module 04: Models of Care and Dual Diagnosis Module 05: Ethical Issues and Mental Health Act Module 06: Harm Minimisation and Optical Health Module 07: The Assessment Process in Dual Diagnosis Module 08: Psychological Interventions in Dual Diagnosis Module 09: Treatment in Dual Diagnosis Module 10: Practice and Policy Issues Module 11: Dual Diagnosis A Challenge of New Era Learning Outcomes: Understand basic concepts of mental health and neurophysiology. Identify various drugs and their effects on the brain. Recognise models of care relevant to dual diagnosis. Discuss ethical issues and the Mental Health Act. Implement harm minimisation strategies in optical health. Assess and apply psychological interventions in dual diagnosis treatment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Health care workers in mental health services. Social workers dealing with substance misuse. Nurses specialising in dual diagnosis treatment. Psychologists focusing on mental health and addiction. Policy makers in health and social care sectors. Career path Mental Health Support Worker Substance Misuse Worker Dual Diagnosis Practitioner Community Mental Health Nurse Social Care Coordinator Policy Advisor in Mental Health Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you passionate about shaping the future of young minds? The Early Years Foundation Stage (EYFS) Teaching Diploma is your gateway to a rewarding career in early childhood education. Designed for aspiring educators and childcare professionals, this comprehensive course equips you with the knowledge and skills to make a meaningful impact on children's lives during their most formative years. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The Early Years Foundation Stage (EYFS) Teaching Diploma offers comprehensive training for aspiring EYFS teachers. Learners will gain a deep understanding of early childhood development and the critical importance of the early years. They will explore the updated EYFS framework, focusing on the philosophies and benefits it brings to children's education. The course covers effective teaching techniques and strategies to promote learning and development, ensuring children meet their potential. Students will learn how to meet welfare requirements and address the needs of children with special educational needs or disabilities. Additionally, the course includes guidance on working professionally as an EYFS teacher, including maintaining high standards through registration, inspection, and continuous quality improvement. There is also a focus on effective communication and collaboration with parents, helping them understand and support their children's early learning journey. This diploma equips learners with the skills and knowledge to provide high-quality early years education. Course Curriculum Module 01: Introduction to the Early Years Foundation Stage (EYFS) Module 02: Importance of Early Years Development Module 03: EYFS Framework in 2021 Module 04: The EYFS Educational Philosophies and Privileges Module 05: Promoting Learning & Development Module 06: Working as an EYFS Teacher Module 07: EYFS Teaching Techniques Module 08: Welfare Requirements Module 09: Children Having Special Education Needs or Disabilities Module 10: Registration, Inspection, and Quality Improvement Module 11: Parents' Guide to the Early Years Foundation Stage Learning Outcomes: Understand the fundamentals of the Early Years Foundation Stage (EYFS). Recognise the importance of early years development. Comprehend the 2021 EYFS framework and its applications. Explore various EYFS educational philosophies and privileges. Promote effective learning and development strategies in early years. Address welfare requirements and special education needs. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring EYFS teachers and educators. Current early years practitioners. Childcare professionals and assistants. Parents seeking EYFS knowledge. Education enthusiasts focusing on early childhood development. Career path Early Years Foundation Stage Teacher Nursery Manager Childcare Centre Director Early Years Consultant Special Educational Needs Coordinator EYFS Curriculum Developer Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.