35770 Design courses in Armthorpe delivered Online

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00

Dive deep into the vibrant world of retail, where operations and strategy intertwine to create successful business narratives. 'Retail Operations Management: Running a Successful Business' is a meticulously curated course designed to unveil the secrets behind thriving retail businesses. From the intricacies of procurement and merchandising to the nuances of consumer behaviour and brand management, this course covers it all, ensuring learners emerge with a comprehensive understanding of retail operations. Learning Outcomes Gain an in-depth understanding of the various aspects of retail operations and strategy development. Learn the principles of procurement, merchandising, and effective pricing strategies. Understand the role of consumer behaviour in shaping retail strategies and decisions. Acquire knowledge on managing multiple retail channels, brand management, and the importance of store location. Familiarise oneself with the Consumer Rights Act and health & safety guidelines pertinent to retail stores. Why buy this Retail Operations Management: Running a Successful Business? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Retail Operations Management: Running a Successful Business there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Retail Operations Management: Running a Successful Business for? Aspiring retail managers and leaders keen to sharpen their operational insights. Business owners looking to delve deeper into the dynamics of the retail industry. Marketing professionals in the retail sector aiming to understand consumer behaviour and brand management better. Supply chain enthusiasts wanting a deeper dive into the retail perspective. Anyone interested in the nuances of retail operations and looking to make an informed career choice. Prerequisites This Retail Operations Management: Running a Successful Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Retail Operations Management: Running a Successful Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Retail Manager: £24,000 - £40,000 Procurement Specialist: £30,000 - £50,000 Merchandising Manager: £25,000 - £45,000 Brand Manager: £30,000 - £55,000 Supply Chain Coordinator: £22,000 - £37,000 Store Health & Safety Officer: £20,000 - £35,000 Course Curriculum Module 01: An Overview of Retail Operations An Overview of Retail Operations 00:15:00 Module 02: Strategy Development in Retail Strategy Development in Retail 00:10:00 Module 03: Procurement and Merchandising in Retail Procurement and Merchandising in Retail 00:13:00 Module 04: Pricing Strategies in Retail Pricing Strategies in Retail 00:19:00 Module 05: Supply Chain Management in Retail Operations Supply Chain Management in Retail Operations 00:09:00 Module 06: Importance of Consumer Behaviour Importance of Consumer Behaviour 00:07:00 Module 07: Retail Location Selection Retail Location Selection 00:11:00 Module 08: Supplier Negotiation Skills Supplier Negotiation Skills 00:07:00 Module 09: Essential Management and Leadership Skills Essential Management and Leadership Skills 00:11:00 Module 10: Managing Multiple Retail Channels Managing Multiple Retail Channels 00:15:00 Module 11: Brand Management in Retail Brand Management in Retail 00:10:00 Module 12: Retail Store Health & Safety Guidelines Retail Store Health & Safety Guidelines 00:11:00 Module 13: Consumer Rights Act Consumer Rights Act 00:11:00

Welcome to the realm of fundraising, where every contribution paves the way for impactful change. Our Fundraising course is not just an exploration; it's your passport to becoming a maestro in the art of gathering resources for worthy causes. Picture this as a journey through the heartbeat of philanthropy, where you will unravel the intricacies of the fundraising cycle, establish governance, and master the orchestration of successful fundraising events. This course is not just an educational venture; it's an invitation to join the league of passionate individuals shaping a better future. In this unique learning odyssey, each module is a stepping stone towards becoming a proficient fundraiser. From hiring and training development staff to understanding the legal responsibilities and risks, our course ensures you're well-equipped for the challenging yet immensely rewarding world of fundraising. Join us, and let's make a difference together! Learning Outcomes Master the foundational principles of fundraising. Develop skills in hiring and training development staff. Understand the complete fundraising cycle. Gain expertise in budget management, taxes, and accounting. Harness various fundraising sources and techniques. Why choose this Fundraising course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Fundraising course for? Individuals passionate about making a positive impact. Professionals in the non-profit sector seeking advanced skills. Charity workers aiming to enhance their fundraising knowledge. Entrepreneurs looking to incorporate philanthropy into their ventures. Anyone eager to contribute to societal betterment through fundraising. Career path Fundraising Manager: £30,000 - £60,000 Development Officer: £25,000 - £50,000 Events Coordinator: £22,000 - £45,000 Marketing and Communications Specialist: £28,000 - £55,000 Volunteer Coordinator: £24,000 - £48,000 Legal and Compliance Advisor: £32,000 - £65,000 Prerequisites This Fundraising does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Fundraising was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Fundraising Introduction to Fundraising 01:10:00 Module 02: Hiring and Training Development Staff Hiring and Training Development Staff 01:10:00 Module 03: The Fundraising Cycle The Fundraising Cycle 01:00:00 Module 04: Establishing Governance Establishing Governance 01:00:00 Module 05: Managing Budget, Taxes and Accounting Managing Budget, Taxes and Accounting 01:00:00 Module 06: Fundraising Sources Fundraising Sources 01:20:00 Module 07: Arranging Successful Fundraising Events Arranging Successful Fundraising Events 01:10:00 Module 08: Marketing, Public Relations and Communications Marketing, Public Relations and Communications 01:30:00 Module 09: Tools and Resources that Can Help in Fundraising Tools and Resources that Can Help in Fundraising 01:10:00 Module 10: Crowdfunding Crowdfunding 01:15:00 Module 11: The Organisation and Use of Volunteers The Organisation and Use of Volunteers 01:00:00 Module 12: Risk Management Risk Management 01:10:00 Module 13: Legal Responsibilities Legal Responsibilities 01:15:00 Assignment Assignment - Fundraising 00:00:00

Overview The Dental Assistant Level 2 course provides a comprehensive introduction to dental assisting, covering topics such as general dentistry instruments, dental office management, oral diagnosis and treatment planning, dental materials handling and safety, infection control, dental radiology, pediatric dentistry, professionalism, and UK standards of dental practice. Learning Outcomes: Develop a foundational understanding of dental assisting and its role within a dental practice. Acquire knowledge of general dentistry instruments, their uses, and proper handling techniques. Gain skills in dental office management, including appointment scheduling, record-keeping, and patient communication. Understand oral diagnosis, treatment planning, and dental terminology commonly used in the dental field. Learn the proper handling and safety protocols for dental materials to ensure patient and staff well-being. Develop an understanding of infection control procedures and the use of dental instruments in maintaining a sterile environment. Gain proficiency in dental radiology techniques and safety protocols. Develop knowledge and skills specific to pediatric dentistry, addressing the unique needs of young patients. Understand the professional responsibilities and ethical considerations of a dental assistant. Familiarize yourself with the standards of dental practice in the UK, ensuring compliance and quality care delivery. Why buy this Dentistry: Dental Assistant Level 2? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Dentistry: Dental Assistant Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Dentistry: Dental Assistant Level 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Dentistry: Dental Assistant Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dentistry: Dental Assistant Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Dental Assistant: £18,000 - £28,000 per year Dental Hygienist: £30,000 - £45,000 per year Dental Nurse: £19,000 - £30,000 per year Orthodontic Assistant: £20,000 - £35,000 per year Oral Health Educator: £25,000 - £40,000 per year Dental Practice Manager: £25,000 - £50,000 per year Course Curriculum Module 01: Introduction to Dental Assisting Introduction to Dental Assisting 00:45:00 Module 02: General Dentistry Instruments General Dentistry Instruments 00:23:00 Module 03: Dental Office Management Dental Office Management 00:28:00 Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Oral Diagnosis, Treatment Planning and Dental Terminology 00:29:00 Module 05: General Handling and Safety of Dental Materials in the Dental Office General Handling and Safety of Dental Materials in the Dental Office 01:01:00 Module 06: Infection Control and Instruments Infection Control and Instruments 00:24:00 Module 07: Dental Radiology Dental Radiology 00:35:00 Module 08: Paediatric Dentistry Paediatric Dentistry 00:47:00 Module 09: The Professional Dental Assistant The Professional Dental Assistant 00:23:00 Module 10: Standards of Dental Practice in the UK Standards of Dental Practice in the UK 00:19:00 Assignment Assignment - Dentistry: Dental Assistant Level 2 00:00:00

Overview The Level 3 Food Hygiene Training and Safety Management System course offers comprehensive training on food safety and the Hazard Analysis and Critical Control Points (HACCP) system. It covers topics such as HACCP principles, food safety hazards, planning and creating a HACCP system, monitoring critical control points, corrective actions, verification, documentation, implementation, and HACCP alternatives. Learning Outcomes: Develop a thorough understanding of the Hazard Analysis and Critical Control Points (HACCP) system. Familiarize yourself with food safety hazards and their significance in the food industry. Learn how to plan and create an effective HACCP system to ensure food safety. Gain insights into each of the seven principles of HACCP, including hazard analysis, critical control points, and corrective actions. Understand the importance of monitoring critical control points to maintain food safety standards. Acquire knowledge of verification methods to ensure the effectiveness of the HACCP system. Learn about the documentation requirements and procedures for HACCP implementation. Explore alternative approaches to HACCP implementation and their suitability for different scenarios. Why buy this Level 3 Food Hygiene Training and Safety Management System? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Food Hygiene Training and Safety Management System you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to become food safety officers or consultants. Restaurant managers seeking to enhance their establishment's hygiene standards. Food industry professionals aiming to update their knowledge in food safety. Quality assurance personnel in the food sector. Anyone interested in a career in the hospitality or food service industry. Prerequisites This Level 3 Food Hygiene Training and Safety Management System was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Food Safety Officer: £25,000 - £35,000 Per Annum Quality Assurance Manager: £30,000 - £50,000 Per Annum Hygiene Supervisor: £22,000 - £32,000 Per Annum HACCP Coordinator: £24,000 - £40,000 Per Annum Restaurant Manager: £20,000 - £38,000 Per Annum Food Production Manager: £28,000 - £45,000 Per Annum Course Curriculum Level 3 Food Hygiene Training and Safety Management System Module 01: An Introduction to HACCP 00:15:00 Module 02: HACCP and Food Safety Legislation 00:25:00 Module 03: Food Safety Hazards 01:00:00 Module 04: Planning a HACCP System 00:40:00 Module 05: Creating the HACCP System 00:20:00 Module 06: Principle 1: Hazard Analysis 00:15:00 Module 07: Principle 2: Critical Control Points 00:12:00 Module 08: Principle 3: Critical Limits 00:20:00 Module 09: Principle 4: Monitoring Critical Control Points 00:20:00 Module 10: Principle 5: Corrective Action 00:25:00 Module 11: Principle 6: Verification of the HACCP System 00:30:00 Module 12: Principle 7: Documentation 00:16:00 Module 13: Implementing the HACCP System 00:12:00 Module 14: HACCP Alternatives 00:15:00 Mock Exam Mock Exam - Level 3 Food Hygiene Training and Safety Management System 00:20:00 Final Exam Final Exam - Level 3 Food Hygiene Training and Safety Management System 00:20:00

Embarking on the journey of constructing a personal computer can be a transformative experience, blending the art of technology with practical ingenuity. 'Learn How to Build a Computer Course from Scratch' is your gateway to mastering this skill. This course isn't just about assembling parts; it's a holistic approach to understanding the intricacies of computer hardware and software.  Whether you're intrigued by the mechanics of PCs or aspiring to create an elite gaming system, this programme offers a comprehensive curriculum that guides you through each step of the process. From identifying the core components in Module 01 to the specialized focus on gaming systems in Module 07, every session is crafted to enhance your knowledge and confidence in building a computer. Learning Outcomes: Acquire the foundational knowledge of computer assembly, including selecting and handling various hardware components. Develop the ability to construct a high-performance gaming computer, incorporating advanced hardware suitable for demanding games. Gain proficiency in software installation and configuration, ensuring optimal performance and compatibility. Understand computer networking principles, enabling you to integrate your PC into various network environments effectively. Learn essential maintenance techniques to ensure the long-term reliability and performance of your custom-built computer. Why buy this Learn How to Build a Computer Course from Scratch? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Learn How to Build a Computer Course from Scratch there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Learn How to Build a Computer Course from Scratch for? Enthusiasts seeking to create their custom PC from scratch. Gamers looking to construct a high-performance gaming system. Individuals interested in learning about computer hardware and software. Hobbyists wanting to upgrade their technical skills in PC assembly. Career seekers aiming to develop skills in computer hardware maintenance and repair. Prerequisites This Learn How to Build a Computer Course from Scratch does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Learn How to Build a Computer Course from Scratch was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Computer Technician: £20,000 - £30,000 Per Annum Network Administrator: £25,000 - £40,000 Per Annum System Administrator: £30,000 - £50,000 Per Annum IT Support Specialist: £22,000 - £35,000 Per Annum Hardware Engineer: £28,000 - £50,000 Per Annum Gaming PC Builder: £18,000 - £35,000 Per Annum Course Curriculum Module 01: Introduction to Computer & Building PC Introduction to Computer & Building PC 00:17:00 Module 02: Overview of Hardware and Parts Overview of Hardware and Parts 00:27:00 Module 03: Building the Computer Building the Computer 00:25:00 Module 04: Input and Output Devices Input and Output Devices 00:22:00 Module 05: Software Installation Software Installation 00:35:00 Module 06: Computer Networking Computer Networking 00:21:00 Module 07: Building a Gaming PC Building a Gaming PC 00:19:00 Module 08: Maintenance of Computers Maintenance of Computers 00:20:00 Assignment Assignment - Learn How to Build a Computer Course from Scratch 00:00:00

Dive into the intricate realm of electrical safety and proficiency with our 'Portable Appliance Testing and Risk Assessment Training'. The modern world thrives on electronics, yet few truly grasp the paramount importance of ensuring their safety. This course is a beacon for those yearning to understand and excel in PAT, guiding learners through the labyrinth of risk assessment, control strategies, and electrical testing with finesse. Discover the art of visual examination, unravel the intricacies of electrical units, and foster a deep appreciation for safety precautions, ensuring every appliance functions in harmony with its surroundings. Learning Outcomes Gain a comprehensive understanding of Portable Appliance Testing (PAT). Develop proficiency in risk assessment and implement measures to control potential hazards. Acquire knowledge on electrical units, appliance classification, and visual examinations. Master the techniques of using instruments for equipment inspection and testing. Understand the importance and methods of effective reporting and record-keeping. Why choose this Portable Appliance Testing and Risk Assessment Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Portable Appliance Testing and Risk Assessment Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Portable Appliance Testing and Risk Assessment Training for? Electricians aiming to enhance their PAT knowledge. Health and safety officers keen on understanding risk assessment. Facility managers overseeing large premises with myriad electronic appliances. Technical supervisors responsible for equipment maintenance. Professionals in the electronics industry focusing on safety standards. Career path PAT Tester: £18,000 - £25,000 Electrical Safety Officer: £25,000 - £40,000 Facility Manager: £30,000 - £50,000 Technical Supervisor: £28,000 - £42,000 Risk Assessment Specialist: £27,000 - £45,000 Electrical Compliance Manager: £35,000 - £55,000 Prerequisites This Portable Appliance Testing and Risk Assessment Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Portable Appliance Testing and Risk Assessment Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Portable Appliance Testing (PAT) - Updated Version Introduction to PAT 00:23:00 Relevant Statutory Provisions for PAT 00:19:00 Risk Assessment 00:28:00 Reducing and Controlling Risks 00:15:00 Electrical Units and Appliance Classification 00:33:00 Initial Visual Examination 00:28:00 Instruments for Testing and Equipment Inspection 00:18:00 Electrical Installation Testing 00:57:00 Safety Precautions in Electrical Testing 00:15:00 Reporting and Record-keeping 00:15:00 Assignment Assignment - Portable Appliance Testing (PAT) 00:00:00 Recommended Materials Workbook - Portable Appliance Testing (PAT) 00:00:00 Portable Appliance Testing (PAT) - Old Version Introduction to Portable Appliance Testing 00:26:00 Risk Assessment 00:27:00 Reducing and Controlling Risks 00:25:00 Combined Inspection and Testing 00:41:00 Mock Exam Mock Exam - Portable Appliance Testing and Risk Assessment Training 00:20:00 Final Exam Final Exam - Portable Appliance Testing and Risk Assessment Training 00:20:00

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

In today's competitive business landscape, a robust marketing strategy is essential for success. Our comprehensive Marketing Strategies for Business course will equip you with the knowledge and skills to develop and implement effective marketing strategies that will drive growth and achieve your business objectives. Embark on a journey through the fundamentals of marketing, gaining a thorough understanding of market research, branding, positioning, and buyer personas. Discover how to create a compelling marketing mix, encompassing product, price, promotion, and place. Learn how to leverage the power of digital marketing, including social media, content marketing, and search engine optimization (SEO), to reach your target audience effectively. Learning Outcomes Master the fundamental principles of marketing and its role in business success Conduct thorough market research to understand your target audience and market trends Develop a strong brand identity that resonates with your customers Position your products and services effectively to differentiate yourself from competitors Create a comprehensive marketing mix that aligns with your overall business strategy. Why choose this Marketing Strategies for Business course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Marketing Strategies for Business course for? Business owners and entrepreneurs seeking to enhance their marketing skills and drive business growth Marketing professionals aiming to expand their knowledge and expertise in various marketing disciplines Individuals interested in pursuing a career in marketing or marketing management Sales professionals seeking to leverage marketing strategies to boost their sales performance Anyone interested in learning how to create and implement effective marketing campaigns Career path Marketing Manager (£40,000 - £60,000) Digital Marketing Manager (£45,000 - £65,000) Social Media Manager (£35,000 - £55,000) Content Marketing Manager (£40,000 - £60,000) SEO Specialist (£35,000 - £55,000) Marketing Consultant (£50,000 - £70,000) Prerequisites This Marketing Strategies for Business does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Marketing Strategies for Business was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Welcome Welcome 00:01:00 Strategic Outline: Where are we now? Your business: The Marketplace and your business's position in it. 00:02:00 Define your brand messaging 00:02:00 Audience and personas? 00:05:00 Strategic Outline: Where do we want to be? Defining your objectives 00:02:00 Outline your KPI's and Measurement 00:04:00 Its time to Go to Market Funnel stages for your business 00:04:00 Your customer's journey 00:02:00 Channel Selection 00:03:00 Plan your tactics 00:02:00 Go To Market Plan 00:03:00 Budget 00:02:00 Ensure success Looking for risks and pivot indicators 00:03:00 Implement measurement and tracking tools 00:01:00 Revisit KPI's 00:02:00 Assignment Assignment - Marketing Strategies for Business 00:00:00

Overview The Diploma in People Management Training and Recruitment Process course offers comprehensive training in human resources and people management. Covering modules on HR introduction, employee recruitment and selection, training and development, performance appraisal, employee relations, motivation and counselling, workplace health and safety, employee termination, employer records and statistics, and essential UK employment law. Learning Outcomes: Develop a strong understanding of human resources management principles and practices. Acquire skills in employee recruitment and selection, identifying the right candidates for various roles. Learn techniques for employee training and development to enhance their skills and productivity. Understand the significance of performance appraisal management in evaluating employee performance. Gain insights into promoting positive employee relations, motivation, and counseling in the workplace. Learn strategies for ensuring workplace health and safety and safeguarding employee well-being. Familiarize yourself with the employee termination process, adhering to legal and ethical considerations. Understand the importance of employer records and statistics in effective people management. Acquire essential knowledge of UK employment law, including regulations and compliance requirements. Why buy this Diploma in People Management Training and Recruitment Process? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Diploma in People Management Training and Recruitment Process there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals aspiring to embark on a career in human resources. Managers seeking to enhance their team-leading capabilities. Business owners aiming to streamline their HR processes. Graduates desiring a foundational understanding of people management. HR professionals looking to update their knowledge with current UK legal standards. Prerequisites This Diploma in People Management Training and Recruitment Process does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in People Management Training and Recruitment Process was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Assistant: £18,000 - £25,000 Annually Recruitment Consultant: £22,000 - £30,000 Annually Training and Development Officer: £24,000 - £35,000 Annually HR Manager: £35,000 - £50,000 Annually Employee Relations Advisor: £28,000 - £40,000 Annually Health and Safety Coordinator: £22,000 - £30,000 Annually Course Curriculum Module 01: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 08: Employee Termination Employee Termination 00:18:00 Module 09: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:30:00 Assignment Assignment - Diploma in People Management Training and Recruitment Process 00:00:00