Description: Diploma in Business Analysis is the globally-recognised certification that judges the knowledge, skills and capabilities of a competent Business Analyst. The Diploma in Business Analysis course prepares you to pass the certification along with the practical experience of becoming business analysts. A business analyst (BA) is the person who analyses an organisation or business domain (real or hypothetical) and documents to monitor the progress of the business. The job of a business analyst is to assess the business model, its technological model, plan, etc. Throughout the course, you will learn how a business analyst works. After finishing the course, you will be able to design, modify or monitor a business organisation or the IT systems. You will also be able to effectively communicate with the stakeholders and investors for understanding their needs and demands, and also able to gather the right documents for analysing the business needs and requirements. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Business Analysis is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Business Analysis is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Business Management Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Process Management The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 Making the Change 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 How Does It Look? 00:15:00 The Modeling Phase 00:30:00 Execution Phase 00:07:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Strategic Planning Understanding Strategic Planning 00:15:00 Designing Our Vision 00:15:00 On a Mission 00:15:00 Performing a SWOT Analysis 00:15:00 Setting Goals 00:30:00 Assigning Roles, Responsibilities, and Accountabilities 00:30:00 The Full Picture 00:15:00 Gathering Support 00:15:00 Getting There 00:15:00 Business Branding The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Mock Exam Mock Exam- Diploma in Business Analysis 00:30:00 Final Exam Final Exam- Diploma in Business Analysis 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Dive into the captivating world of pewter casting with our Beginner On-Demand Pewter Casting Course, ideal for those starting a new hobby or exploring entrepreneurial opportunities. Led by an experienced tutor, this course offers comprehensive video tutorials that introduce you to the essentials of pewter casting, from basic techniques to crafting your first pieces. You'll learn to create stunning designs and practical items, whether you're interested in personalized jewellery, unique décor, or custom gifts. With detailed guidance and creative inspiration, this course equips you with the skills to turn your pewter casting passion into a fulfilling new hobby or a thriving business venture.
Description: SharePoint Designer 2010 was created to design, build, and customize Web sites running on SharePoint Foundation 2010 and Microsoft SharePoint Server 2010. In this course, you will learn the necessary skills, knowledge, and information about Microsoft SharePoint Designer 2010. You will appreciate this powerful tool since you will learn how to utilise it without knowing how to do coding. Also you learn the basic features of this program that could help you in website making. Who is the course for? Professionals who want to learn about the basic features of Microsoft SharePoint Designer 2010 People who have an interest in knowing the essentials in Microsoft SharePoint Designer 2010 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft SharePoint Designer 2010 Essentials course is a useful qualification to possess and would be beneficial for any type of professions or careers such as: Administrative Assistant Administrator Office Manager Personal Assistant Secretary. Microsoft SharePoint Designer 2010 Essentials Module One - Getting Started 00:30:00 Module Two - Opening and Closing SharePoint Designer 01:00:00 Module Three - Creating and Opening Sites 01:00:00 Module Four - Working with Sites 01:00:00 Module Five - Working with Lists and Libraries 01:00:00 Module Six - Working with Site Pages and Master Pages 01:00:00 Module Seven - Working with Content Types 01:00:00 Module Eight - Working with Data Views and Forms 01:00:00 Module Nine - Working with Workflows 01:00:00 Module Ten - Connecting to Data 01:00:00 Module Eleven - Working with Templates 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00 Final Exam Final Exam- Microsoft Sharepoint Designer 2010 Essentials 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Register on the Computer Networks Security today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Computer Networks Security course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Computer Networks Security course Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring expert . This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a expert lesson to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Computer Networks Security course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Introduction Introduction 1122 00:10:00 Section 01: An Introduction to Computer Networks 1.1 Computer Network 00:11:00 1.2 Computer Network Topologies 00:11:00 1.3 Categories of Computer Network 00:10:00 1.4 Computer Network Devices 00:11:00 1.5 Transmission Media 00:09:00 Section 02: ISO/OSI Model 2.1 ISO/OSI Model 00:10:00 2.2 Application, Presentation, and Session Layers 00:12:00 2.3 Transport and Network Layers 00:11:00 2.4 Data Link and Physical Layers 00:09:00 2.5 ISO/OSI Model in Action 00:10:00 Section 03: TCP/IP Protocols 3.1 Introduction to Computer Networks Protocols 00:11:00 3.2 IP Protocol 00:13:00 3.3 TCP and UDP Protocols 00:12:00 3.4 Application Protocols 00:12:00 3.5 TCP/IP Characteristics and Tools 00:11:00 Section 04: Wireless Networks 4.1 Wireless Networks Benefits 00:09:00 4.2 Types of Wireless Networks 00:12:00 4.3 Wireless Networks Protocol (Wi-Fi) 00:07:00 4.4 Wireless Networks Devices 00:10:00 4.5 Wireless Networks Drawbacks 00:09:00 Section 05: Network Security 5.1 Security Goals 00:09:00 5.2 Securing the Network Design 00:10:00 5.3 TCP/IP Security and Tools 00:12:00 5.4 Port Scanning and Tools 00:12:00 5.5 Sniffing and Tools 00:10:00 Section 06: Firewalls and Honeypots 6.1 Reasons to Use Firewall 00:13:00 6.2 Firewalls Rules 00:11:00 6.3 Firewalls Filtering 00:09:00 6.4 Honeypots 00:07:00 6.5 Bypassing Firewalls 00:08:00 Section 07: Intrusion Detection and Prevention System 7.1 Intrusion Detection System: IDS 00:11:00 7.2 Network IDS: NIDS 00:06:00 7.3 NIDS Challenges 00:09:00 7.4 Snort as NIDS 00:08:00 7.5 Intrusion Prevention Systems: IPS 00:07:00 Section 08: Wireless Network Security 8.1 Wired Equivalent Privacy WEP Attacking 00:11:00 8.2 WPA and AES Protocols 00:09:00 8.3 Wireless Security Misconceptions 00:09:00 8.4 Wireless Attacks and Mitigation 00:09:00 8.5 Secure Network Design with Wireless 00:09:00 Section 09: Physical Security and Incident Handling 9.1 Physical Security Objectives 00:11:00 9.2 Physical Threats and Mitigation 00:11:00 9.3 Defense in Depth (DiD) 00:07:00 9.4 Incident 00:06:00 9.5 Incident Handling 00:14:00 Section 10: Network Security: Conclusion 10.1 Confidentiality, Integrity, and Availability (CIA) 00:06:00 10.2 Assets, Threats, and Vulnerabilities 00:04:00 10.3 Risks and Network Intrusion 00:06:00 10.4 Common Attacks 00:09:00 10.5 Security Recommendations 00:06:00 Assignment Assignment - Computer Networks Security 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Gain comprehensive knowledge in food hygiene and safety best practices with our accredited online course. Learn essential techniques for safe food handling, contamination prevention, allergens control, and maintaining hygienic conditions. Ensure you implement proper procedures and comply with regulations in any food business.
Experience the thrilling world of event management with our online Diploma of Wedding Planning - a CPD Certified course designed to make you a master of wedding coordination. This programme perfectly combines practical knowledge with key industry insights, equipping you with everything you need to excel in the dynamic field of wedding planning. This wedding planning course is the ideal pathway to launching your own business, working with renowned wedding planning agencies, or even managing grand events in historic UK venues. The versatility and flexibility of wedding planning make it a vibrant and fulfilling career path. Immerse yourself in our comprehensive curriculum, and learn how to transform your client's vision into unforgettable celebrations. Navigate the complexities of wedding planning, understand the trends, tackle the challenges, and celebrate the triumphs - all with our online diploma course. Let the journey to your dream career begin today! Courses Are Included in this Diploma of Wedding Planning (Online) - CPD Certified Bundle: Course 01: Diploma in Wedding Planning at QLS Level 5 Course 02: Event Design, Management & Styling Course 03: Advanced Diploma in Event Management at QLS Level 7 Course 04: Wedding Photography Course 05: Catering Management Course 06: Cake Decorating, Frosting & Icing Learning objectives for this course include: By the end of this Diploma of Wedding Planning course, learners will be able to: Develop a comprehensive understanding of the wedding planning industry. Acquire crucial skills in budgeting and timeline management for wedding planning. Learn the art of selecting and negotiating with vendors. Master the entire process of wedding planning, from the initial concept to the grand celebration. Understand how to launch and manage a successful wedding planning business. Gain practical insights into dealing with the unique challenges of wedding planning. Why Choose Our Wedding Planning Course? FREE Wedding Planning certificate accredited Get a free student ID card with Wedding Planning Training Get instant access to this Wedding Planning course. Learn Wedding Planning from anywhere in the world Wedding Planning is affordable and simple to understand Wedding Planning is entirely online, interactive lesson with voiceover audio Lifetime access to the Wedding Planning course materials Wedding Planning comes with 24/7 tutor support So enrol now in this Wedding Planning Today to advance your career! Start your learning journey straightaway with a Diploma of Wedding Planning (Online) - CPD Certified! This Wedding Planning curriculum has been designed by Wedding Planning experts with years of experience behind them. The Wedding Planning course is extremely dynamic and well-paced to help you understand Wedding Planning with ease. You'll discover how to master the Wedding Planning skill while exploring relevant and essential topics. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this . Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will discover effective strategies, nutrition principles and fitness routines to achieve sustainable weight loss and improve overall health. This extensive course will also educate you about consulting and designing personal eating programs to suit your client's needs. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Gain knowledge about the fundamentals of weight-loss coaching Know how to set and manage weight loss goals Identify the common barriers to weight loss and diet Understand the client's diet and the importance of fats in the diet Know how to create the right environment for weight loss Generate effective and healthy weight loss habits Know how to design a healthy weight loss plan Know how to provide nutrition tips for the client's weight loss Learn about the Dickens process, anchoring technique, timeline therapy technique, six-step reframe technique for weight loss and other cognitive strategies Understand the mental state of a client Know how to suggest suitable weight-loss programs Learn ways to incorporate the practice of essential exercise into the daily routine Learn how to get control of client's mental and emotional states to understand their fitness goals and any other pain points Learn how to counsel a client to control food cravings or any health issues Understand how to manage the weight loss coaching session or audience with consistency and security by offering clear and secure information Recognise the types of emotional eaters and the steps to structure coaching sessions Know how to build self-discipline and overcome common weight loss problems Why Weight Loss Training Course right for you? This Weight Loss Course is ideal for fitness enthusiasts, gym trainers, nutritionists, and people who want to gain knowledge about weight-loss coaching. This course is also open to anyone who wants to start their own fitness coaching business or who wants to improve their knowledge and skills in the health and fitness sector. You will learn ways to set and achieve weight loss goals, develop weight loss habits and create the right environment for weight loss. This online weight loss coaching course will give you a comprehensive overview of nutrition, exercise, coaching techniques, the business model, associated diseases, and the digestive system. You will learn how different foods impact the body and the steps to manage an effective eating regime. Finally, you will gather knowledge and skills to build self-discipline and overcome common weight loss problems. Upon successful completion of this Weight Loss Course, you will know how to compile nutritional eating plans, design tailored exercise workouts and the steps to use therapeutic techniques to help clients achieve desired weight loss goals. Weight Loss Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction & What You Will Learn In The Course Who This Course Is For The Mental Struggle How To Set Weight Loss Goals Answering The 'Why' The Many Benefits Of Weight Loss The Right Expectation Management The Right Expectation Management The Two Mindsets Nothing Is Fixed How To Set SMART Weight Loss Goals The Importance Of Large & Small Goals How To Create Effective Weight Loss Habits Why Habits Matter How To Build The Right (Weight Loss) Habit How To Use Habit Stacking For More Progress How To Choose The Right Trigger Write Down Your Sequence Create Small Doable Goals Every Day How To Create The Right Environment For Weight Loss The Right Environment Introduction What Is Your Environment, Anyways. How To Organize Your Home For Weight Loss How To Organize Your Time For Weight Loss How To Limit Your Information Intake How To Surround Yourself With The Right People How To Build Self-Discipline How To Visualize Your Ideal Body The Role Of Stress In Motivation The Motivation Problem How To Master Willpower 8 Steps To Building Self-Discipline How To Overcome Common Weight Loss Problems How To Track Your Progress Correctly Avoid The 'What The Hell Effect' Cheat Meals And Cheat Days How To Take Smart Diet Breaks Psychological Hacks To Avoid Cravings Meal Planning Tips To Avoid Cravings Who should take this course? This Weight Loss Course is primarily aimed at: Nutritionist Fitness model Fitness enthusiast Novice gym goers Weight loss coach Anyone who wants to lose their fat quickly Anyone who needs assistance with losing weight However, this course is not restricted to any single profession or field of work. This course can also benefit anyone who wants to learn more about weight loss in order to stay fit and healthy. Entry Requirements There are no academic entry requirements for this Weight Loss Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Weight Loss Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Enrol in the Muscle Building Course and enhance your understanding of muscle anatomy and physiology. This course is designed to help you develop a deeper understanding of how muscles work and grow, and how to use this knowledge to design effective strength training programs. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org