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Receptionist: Office Admin and Reception No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist bundle will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities. The Office Admin and Receptionist Course will help you acquire the essential skills to become a proficient receptionist or an office admin. In this bundle, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable bundle will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this bundle will provide you with quality training in MS Excel. Along with this Receptionist: Office Admin and Reception Training course, you will get 10 additional premium courses, Course 01: Office Admin and Reception Course 02: Conflict Management Course 03: Minute Taking Essentials Level 2 Course 04: Document Control Course 05: Effective Communication Skills Course 06: GDPR Course 07: MS Word Diploma Course 08: Facilities Management Level 3 Course 09: IT Support Technician Training Course 10: Leadership & Management Diploma Course 11: Workplace Health and Safety Diploma Course 12: Time Management Whether you are looking to brighten up your CV, just starting out in the industry, looking for a career change or just fancy learning something new, this online Receptionist: Office Admin and Reception is perfect! The Receptionist: Office Admin and Reception bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Receptionist: Office Admin and Reception expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Receptionist: Office Admin and Reception from any place in your own time without travelling for classes. SO enrol now in this Receptionist: Office Admin and Reception bundle to advance your career! Receptionist: Office Admin and Reception You'll discover how to master the Receptionist skill while exploring relevant and essential topics. Course Curriculum of Receptionist: Office Admin and Reception Bundle Course 01: Office Admin and Reception Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organizing Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organizational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Advanced MS Excel How will I get my Receptionist: Office Admin and Reception Certificate? After successfully completing the Receptionist: Office Admin and Reception course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Receptionist: Office Admin and Reception bundle. Requirements Receptionist: Office Admin and Reception This Receptionist : Office Admin and Reception bundle has been designed to be fully compatible with tablets and smartphones. Career path Having this Receptionist: Office Admin and Reception expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Office Admin and Reception) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included Certificate of completion is included in course price

Payroll Diploma Payroll professionals are a crucial part of the business world. Working in Payroll requires various skills and knowledge, including accounting, data entry, and customer service. In addition, Payroll professionals manage employee wages and benefits, process Payroll taxes, and ensure compliance with local, state, and federal labour laws. A career in Payroll can be a rewarding and lucrative opportunity. Payroll professionals are in high demand due to the complexity of payroll regulations and the need for accuracy and efficiency. Payroll professionals are also often in charge of maintaining employee records, which can be challenging but rewarding. If you want to become a well-established Payroll Manager, Supervisor, or Administrator, this Payroll Diploma course will provide you with a solid foundation to build confidence and more advanced skills. This course has been designed to assist learners in gaining a strong command of instruction in the Payroll Management System, providing them with a solid reservoir of knowledge to help them succeed in their professional careers. So enrol in the course right now! Furthermore, to help you showcase your expertise in Payroll, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Payroll Bundle Consists of the following Premium courses: Course 01: Payroll Management Course Course 02: Diploma in Sage 50 Accounts Course 03: Pension UK Course 04: Employment Law Level 3 Course 05: Law and Contracts - Level 2 Course 06: Recruitment Consultant - Level 4 Course 07: Virtual Interviewing for HR Course 08: Introduction to VAT Course 09: Level 3 Tax Accounting Course 10: Level 3 Xero Training Course 11: Professional Bookkeeping Course Course 12: Microsoft Excel Level 3 Course 13: Stress Management Training Course 14: Time Management Learning Outcome of this Payroll course Learn about Payroll and its fundamentals. Understand the UK payroll system. Learn everything there is to know about the processes involved in managing and processing a company's Payroll. Learn how to hire full-time, part-time, and casual workers. Learn how to make and manage timesheets for your employees. Learn about overtime calculations. Learn more about Paye, Tax, and National Insurance. Understand the payroll process Discover how to submit payroll reports on a quarterly and annual basis Curriculum Payroll Management Course Payroll System in the UK Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics Entering Payments Pre-Update Reports Updating Records e-Submissions Basics Process Payroll (November) Employee Records and Reports Editing Employee Records Resetting Payments Quick SSP An Employee Leaves Reports and Historical Data Year-End Procedures And Much More... How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Accounting students Business owner Anyone who wants to learn to account Bookkeepers and Accountants who need to have an understanding of the UK payroll system Students who are going for jobs where the requirement is working knowledge of how UK payroll works Those who have studied accounting but want practical knowledge of Payroll Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Enrolling in this bundle can lead to the following career opportunities: Payroll Administrator Business Analyst Payroll Manager HR Manager CIS specialist Apprentice Payroll Officer Payroll Clerk Payroll Data Analyst The typical annual income for these professionals ranges from £20,000 to £70,000 in the UK. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Payroll Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now!

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Advisor Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Advisor Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Advisor Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Advisor Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Advisor Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Advisor Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: CRM Databases CRM Databases 00:21:00 Module 05: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 06: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 07: Introduction to Customer Service Introduction to Customer Service 00:23:00 Module 08: What's Different about Good Customer Service? What's Different about Good Customer Service? 00:12:00 Module 09: Customer Service Communication Strategies Customer Service Communication Strategies 00:24:00 Module 10: Building Rapport Over the Phone Building Rapport Over the Phone 00:24:00 Module 11: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:28:00 Module 12: Problem Solving over the Phone Problem Solving over the Phone 01:04:00 Module 13: Time Management Time Management 00:35:00 Module 14: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Train drivers in the UK earn higher than other related sectors because they have a very strong Trade Union that fights vigorously and effectively for their pay and conditions. Trainee drivers start with a salary of £24,024, rising to £39,372 after the training period, while experienced drivers earn £50,451. With the British Rail Network being the fifth most used globally, the popularity is never dying. And to keep the tarings running, skilled train drivers are always in demand. So, enrol in our comprehensive Trainee Train Driver bundle and learn the fundamentals of becoming a Train Driver. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Trainee Train Driver Course Bundle Consists of the following Premium courses: Course 01: Trainee Train Driver Course Course 02: Car Maintenance Level 3 Course 03: Driver Safety Awareness Certificate Course 04: Driving Theory Test Preparation Course 05: Hybrid Vehicle Expert Training Course 06: Transport Manager Complete Training Level 4 Course 07: Healthy Fitness Course 08: Attention Management Course 09: First Aid Training Course 10: Effective Communication Skills Diploma Course 11: Time Management So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Trainee Train Driver Course: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of the Bundle Course 01: Trainee Train Driver Course Introduction to Trainee Train Driving Train Driver Licences and Certificates: Key Facts Required Skills and Attitudes Application Form Success Psychometric Test References, Medical Assessment and Training And Much More..... Course 02: Vehicle Routing Problem with Spreadsheet Introduction VRP Variants Conclusion Assignment Course 03: Car Maintenance Level 3 Module 1 Chapter 1: Safety Rules & Introduction to Tools Chapter 2: General Maintenance Chapter 3: Dashboard Indicator Lights Chapter 4: Tires Chapter 5: Internal Combustion Engines & Engine Oil Chapter 6: The Cooling System Module 2 Chapter 7: The Fuel System Chapter 8: The Electrical System Chapter 9: The Drive Train Chapter 10: Brakes Chapter 11: The Auto Repair Industry Course 04: Driver Safety Awareness Certificate Introduction to Safe Driving Reading the Signals and Marks on the Road Pre-Journey Safety Check Safe Driving Tactics for Driving in the UK Driving in Poor Condition Driving and Human Health In the Events of Accidents and Breakdowns Laws and Policies Involving Road Safety Course 05: Driving Theory Test Preparation Driving Test Rules For Pedestrians and Users of Powered Wheelchairs and Mobility Scooters Driving in Adverse Weather Conditions Signs, Signals and Road Markings Maintenance, Breakdowns and Other Incidents Using the Road and Parking DSA Practical Driving Test Preparation for the Test Day of the Test Your Test Result Things to Remember Sample Theory Test Questions And Much More..... Course 06: Transport Manager Complete Training Level 4 Transport Management SAP Transportation Management Course 07: Healthy Fitness Section 01: 7 Day Work Program Section 02: Bodybuilding Tips Section 03: HIT Section 04: Hypertrophy Section 05: Joint Health 101 Section 06: Workout Course 08: Attention Management Getting Started Introduction to Attention Management Types of Attention Strategies for Goal Setting Meditation Training Your Attention Attention Zones Model SMART Goals Keeping Yourself Focused Procrastination Prioritizing Your Time Wrapping Up Course 09: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 10: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Trainee Train Driver Course bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Trainee Train Driver Course is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Train Driver - £24-50k/year. Train Conductor - £20-30k/year. Rail Operations Manager - £30-50k/year. Rail Track Maintenance Worker - £18-25k/year. Rail Signaller - £20-35k/year. Rail Customer Service Assistant - £18-25k/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Trainee Train Driver) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

The single greatest job motivator is recognition for a job well done. Learning Objectives Explain the importance of rewarding teams, Apply 'Thank-you' recognition tips, Implement creative ways to reward team members Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions. Learning Objectives Understand how thoughts and emotions work together and how we manage our emotions by managing the thoughts that trigger the emotions. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand what Emotional Intelligence is and is not, the four steps to understanding Emotional Intelligence and the importance on your career success. Learning Objectives Understand what Emotional Intelligence is and is not, the four steps to understanding Emotional Intelligence and the importance on your career success. Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

The mission of every business is to create and retain customers. Understand the ten ways to create brand loyalty and implement the six F's strategy to exceed customer expectations. Learning Objectives Apply ten ways to create brand loyalty, Identify the six F's for exceeding customer expectations Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams