1061 Courses delivered Online

This course covers the commitments that should be laid out in your company’s anti-harassment and bullying policy so as to comply with UK law. It explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the course.

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

WORKSHOP: Working as a Psychologist Expert Witness specialising in Trauma and Memory: From Instruction to Cross Examination An online practical workshop for Clinical, Counselling and Forensic Psychologists, guiding you through the process of working as an Expert Witness.

School Non-Attendance, School Avoidance, Truanting or Emotionally Based School Avoidance. There’s a lot of terms to describe children not attending school. This course is designed to save teachers time, and give all the tools and resources needed to support children to feel secure and settled in school. Not only increasing attendance rates, but the outcomes of children in the process.

This HACCP Level 3 (Hazard Analysis Critical Control Point) course is essential for all managers, supervisors and business owners within all areas of the food sector if you want to keep your customers and your business safe. This course is also for anybody wanting to develop their careers with an internationally recognised qualification.

Project failure is all too common. What are the reasons for it, and how can you stop them?

This COSHH online course has been created to provide people at all levels in any organisation with the knowledge and guidance of the Control of Substances Hazardous to Health Regulations 2002. All employees should be fully trained on COSHH to ensure that tasks are carried out in the workplace in a safe manner. This COSHH online course provides all the knowledge and guidance to help make any workplace a safer place to work.

This Health and Safety Level 2 course will provide you with essential knowledge for typical work environments. This will allow you to identify and mitigate health and safety risks such as manual handling, fire and electrical safety and working safely at height. We design our courses using illustrations that help you understand the subject matter and to retain the information. This course is rated EXCELLENT and we have a 100% success rate!

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.