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Customer Service

Customer Service

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

Description

his course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD – Duration 75 mins* – £42.00



Business Skills
Business Skills Suite.png

You would think that one-on-one training would cost a fortune and be time-consuming to organise. Well, it isn’t! Our one-on-one tutor led interactive online training goes at precisely the pace required by each individual. It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that’ll be retained and applied to keep your business safe and compliant.

At a fraction of the cost and fraction of management time than you’d expect, this business skills online training has the added bonus of a minimal loss of productivity because it’s really efficient and flexible.

Please note that listed course prices do not include VAT.
  • Alcohol Personal Licence Holder

  • Anti Harassment and Bullying

  • Anti-Bribery and Corruption

  • Anti-Money Laundering

  • Conflict Resolution in the Workplace

  • Customer Service

  • Cyber Security

  • Developing Good Employee Relations

  • Developing Teamwork

  • Disciplinary Procedures

  • Drug and Alcohol Awareness

  • Effective Delegation

  • Equality, Diversity and Discrimination

  • Facebook for Business

  • Introducing GDPR

  • Introduction to Emotional Intelligence

  • Leadership Skills

  • Licensed Premises Staff Training

  • LinkedIn for Business

  • Managing Meetings

  • Managing Sickness and Absence

  • Negotiation

  • Objective Setting

  • Presentation Skills

  • Project Management

  • Sales Skills

  • Search Engine Optimisation for Business

  • Sexual Harassment in the Workplace

  • Social Media for Business

  • Stress Management

  • The Principles of Performance Management

  • Time Management

  • Twitter for Business

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