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Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Wedding Planner and Event Management Diploma Picture this: you're standing at the altar, waiting for your bride to walk down the aisle. The guests are seated, the music is playing, and everything seems perfect. And then...chaos. The flowers are wilted, the cake is melted, the DJ is playing the wrong song, and your caterer has gone AWOL. It's a nightmare scenario, and it's why you need our Wedding Planner and Event Management Diploma bundle. With our Wedding Planner and Event Management Diploma bundle, you'll learn how to avoid disaster and make sure your big day is one to remember. You'll become a master at event planning and management, and your guests will be blown away by the flawless execution. You'll even learn how to take stunning wedding photos, so you can capture those precious moments forever. So, if you're ready to say "I do" to a career in event planning, enrol in our Wedding Planner and Event Management Diploma bundle today. Trust us, your guests will thank you. And who knows, you might even save a few marriages along the way! This Wedding Planner and Event Management Diploma Bundle Consist of the following Premium courses: Course 01: Event Planning Course 02: Wedding Planner Course 03: Level 3 Hospitality Management Course Course 04: Interior Design Professional Diploma Course 05: Innovative Customer Service Techniques Course 06: Catering Management Course 07: Food and Beverage Manager Course 08: Cost Control Process and Management Course 09: Bake a Layer Cake Course 10: Professional Photography Diploma Course 11: Wedding Photography Course 12: Drone Photography Course Course 13: Working Effectively Across Cultures Course 14: Mastering Colour-Architectural Design & Interior Decoration Learning Outcomes of Wedding Planner and Event Management Diploma: Gain an in-depth understanding of the wedding industry and profession of a wedding planner. Learn how to create timelines and budgets for weddings and events. Develop skills in selecting venues, themes, and decor for weddings and events. Master catering management and cost control processes for successful events. Understand the essentials of hospitality management and customer service techniques and much more... Enrol now in this Wedding Planner and Event Management Diploma to advance your career! Wedding Planner and Event Management Diploma Our Wedding Planner and Event Management Diploma bundle offers a comprehensive curriculum to equip you with the skills and knowledge you need to plan and execute successful events. With courses ranging from wedding planning and catering management to hospitality management and interior decoration, this bundle covers all aspects of event planning and management. How will I get my Certificates? After successfully completing the Wedding Planner and Event Management course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So enrol now Wedding Planner and Event Management Diploma. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Wedding Planner and Event Management Diploma Aspiring wedding planners and event coordinators Anyone looking to start their own wedding planning business Hospitality industry professionals looking to develop event management skills Requirements Wedding Planner and Event Management Diploma This Wedding Planner and Event ManagementDiploma course has been designed to be fully compatible with tablets and smartphones. Career path Wedding Planner and Event Management Diploma Wedding planner/coordinator Event coordinator Catering manager Hospitality manager Interior decorator Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Wedding Planner and Events Management Diploma course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of browsing and searching for a Retail course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Retail bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Retail course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Retail and help you along your learning journey. Advanced audio-visual learning modules of these Retail courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Retail Bundle Consists of the following Premium courses: Course 01: Retail Management - Level 5 Course 02: Logistic Management Course 03: Retail Strategy Course 04: Basic Product Management Course 05: Purchasing & Procurement Course - Level 3 Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Commercial Law 2021 Course 09: Operations Management Course 10: Strategic Planning and Analysis for Marketing Course 11: Sales Negotiation Training Course 12: Basic Business Finance Course 13: Diploma in Quickbooks Bookkeeping Course 14: Customer Relationship Management The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Retail expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Strategy Module 03: Buying and Merchandising Module 04: Pricing Module 05: Supply Chain Management Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Location Module 11: Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Brand Management Module 17: Health & Safety for Stores Module 18: Consumer Rights Act CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

14 CPD UK & IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training Are you looking to begin your business management career or want to develop more advanced skills in business management? Then this business management course will set you up with a solid foundation to become a confident business manager and help you to develop your expertise in business management. This bundle course has been designed with 10 CPD UK & IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a business manager. This Bundle Package Includes: The following courses of the business management course will set you up with a solid foundation in the business management industry and give you the essential skills you need to succeed! Leadership & Management Business Fundamentals Mini MBA Entrepreneurship Diploma Leadership & Management Advanced Diploma Professional Project Manager Training Team Building Masterclass Marketing & Advertising Ultimate Customer Service Personal / Business Networking Skills Diploma in Six Sigma Risk and Crisis Management Supply Chain Management Training Data Analysis If you're interested in working as a business manager or want to learn more skills in business management but unsure of where to start, then this business management course will set you up with a solid foundation to become a confident business manager and develop more advanced skills. The business management course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a business manager. The business management courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career. This comprehensive business management course is the perfect way to kickstart your career in the field of business management. This business management course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This business management course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This business management course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Why Choose this Business Management Course: 14 Courses Bundle in your desired field Boost your skills in business management Endorsed by The Quality Licence Scheme Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM) MCQ Based Exam & Industry Expert Support Included Dual (CPD UK and IPHM) recognised accredited certificate in 1 course Learn from industry experts Lifetime Access High-quality e-learning study materials Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world Study in a user-friendly, advanced online learning platform Who is this business management course for? This comprehensive business management bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of business management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. Course Curriculum Leadership & Management Business Fundamentals Mini MBA Entrepreneurship Diploma Leadership & Management Advanced Diploma Professional Project Manager Training Team Building Masterclass Marketing & Advertising Ultimate Customer Service Personal / Business Networking Skills Diploma in Six Sigma Risk and Crisis Management Supply Chain Management Training Data Analysis Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65 and will be charged separately for each course. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is Cpd a Recognised Qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are Qls Courses Recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When Will I Receive My Certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I Pay by Invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I Pay via Instalment? Yes, you can pay via instalments at checkout. How to Take Online Classes From Home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does Age Matter in Online Learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I Will Get the Login Details for My Course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about customer service Understand the core competencies and principles of customer service Explore the various areas of customer service Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert customer service manager Customer Service For Professionals Course Master the skills you need to propel your career forward in customer service. This course will equip you with the essential knowledge and skillset that will make you a confident customer service manager and take your career to the next level. This comprehensive customer service course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this customer service course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective customer service practice and equip you with the essential skills, confidence and competence to assist you in the customer service industry. You'll gain a solid understanding of the core competencies required to drive a successful career in customer service. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for customer service manager or for people who are aspiring to specialise in customer service. Enrol in this customer service course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive customer service course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this customer service can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This customer service course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This customer service course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This customer service course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Overview Introductory video 00:02:00 Setting the Scene 00:05:00 Lesson Two : Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three : Meet And Great Meet and Greet 00:01:00 Meet and Greet Part Two 00:01:00 Lesson Four : Equality and Diversity Equality and Diversity 00:06:00 Lesson Five : Telephone skills Developing Your Telephone Skills 00:01:00 Telephone Skills Part Two 00:02:00 Telephone Skills Part Three 00:06:00 Telephone Skills Part Four 00:01:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:02:00 Hints and Tips Part Two 00:07:00 Hints and Tips Part Three 00:03:00 Hints and Tips Part Four 00:02:00 Hints and Tips Part Five 00:02:00 Lesson Seven : Complaints Dealing with Complaints 00:10:00 Lesson Eight : Conclusion Conclusion 00:01:00 Final Assessment Assessment - Customer Service For Professionals 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

In this course, we’re going to cover all the strategies you need to succeed in customer service.

Description A certificate program in customer service helps students gain entry-level customer service positions by teaching them how to use basic office computer applications, such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them. Who is the course for? Managers, supervisors and customer service staff, as well as staff in departments, directly deal with customers on daily basis in any kind of job or business. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Customer Service Basics course helps students to work as a company's client interaction and conflict-resolution representatives. Together with experience, you will stand high chances of promotion and ultimately gain the title of manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Mock Exam Mock Exam- Customer Service Basics 00:20:00 Final Exam Final Exam- Customer Service Basics 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Get ready for achieving success in working environments driven by client relationship for example, restaurants, motels, clubs, bars, bistros, coffee-houses and retail locations. The customer service skills you will gain in this course will help you achieve success in wide range of industries. The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and team and how to work under stress. Who is the course for? Anyone who deals with customers on daily basis in any kind of job or business Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Executive/Officer Marketing Executive/Officer Sales Manager Marketing Manager. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam-Customer Service Course 00:20:00 Final Exam Final Exam-Customer Service Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00