Gain the insights, tools, and frameworks to make impactful decisions that steer your organisation towards success. Elevate your strategic thinking and drive results Course overview Duration: 1 day (6.5 hours) Strategic decision making is messy, complex and full of uncertainty. These are factors which work against the human mind when it comes to making effective decisions. This course provides delegates with insights into the factors influencing strategic decision making. Using psychometric profiles delegates will learn about their own preferences when making decisions, how to influence others and how to create the ideal conditions for successful strategic decision making. Objectives By the end of the course you will be able to: Explain the challenges of VUCA – Volatility, Uncertainty, Complexity & Ambiguous Use models of Strategic Thinking Understand the impact of perception, bias and judgement in decision making Understand personal preferences and approaches to decision making Speed read other people’s approach to decision making Use decision making models for strategic thinking Apply Mindsets, Skillsets and Toolsets for decision making Content The decision lifestyle - personal preferences Understand the human facts that influence decision making Understanding personal preferences and approaches to decision making Understand the impact of Perception, Bias and judgement in decision making Speed reading others’ approach to decision making Frameworks to provide context for decision making Understand the business factors that influence decision making – VUCA The Cynefin Framework – decision making in complex situations Understanding which business context you operate in – simple, complicated, complex or chaotic Models to improve strategic thinking How to understand yourself better How to improve your decision making How to understand others better How to improve other’s decision making Human centred decision making How to put humans at the centre of your decision making The art of Creative Problem Solving Using Design Thinking to reduce human complexity in decision making
Life can feel like a never-ending rollercoaster—one moment you're calm, the next you're spiralling. If your emotions seem to have a mind of their own, the DBT for Emotional Wellness Course is here to help. Built on Dialectical Behaviour Therapy (DBT) techniques, this course dives into proven methods for managing intense emotions, improving relationships, and learning to respond to life's ups and downs with more balance. It’s not about pretending things are fine—it’s about understanding yourself and handling emotions without letting them run the show. This course is perfect for anyone tired of overthinking at 2am or second-guessing every decision. You’ll explore topics like distress tolerance, emotional regulation, mindfulness, and interpersonal effectiveness—all from the comfort of your own space. Whether you're looking to improve your mental wellbeing or simply want to feel a bit more in control, the DBT for Emotional Wellness Course offers tools you can use in everyday situations without needing a psychology degree to understand them. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to DBT Module 2: Mindfulness Skills Training Module 3: Emotion Regulation Skills Module 4: Interpersonal Effectiveness Skills Module 5: Distress Tolerance Skills Module 6: Application of DBT in Specific Populations Module 7: Implementation of DBT in Clinical Settings Module 8: Ethical and Professional Considerations in DBT Practice Learning Outcomes: Understand the foundations of Dialectical Behavior Therapy principles. Apply mindfulness skills to enhance emotional awareness and self-regulation. Cultivate effective strategies for regulating and managing emotions. Develop interpersonal skills to navigate complex relationships with confidence. Acquire distress tolerance techniques for coping with challenging situations. Demonstrate ethical considerations essential for a successful DBT practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals Therapists Counsellors Psychologists Social workers Healthcare professionals Students in psychology-related fields Individuals passionate about emotional well-being Career path Clinical Psychologist Counselling Psychologist Mental Health Therapist Social Worker Psychotherapist Psychiatric Nurse Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Plant-Based Nutrition Expertise Course is designed to provide an in-depth understanding of plant-based diets and their nutritional benefits. Whether you’re a nutrition enthusiast, a budding health professional, or someone looking to deepen your knowledge of plant-based food choices, this course offers the guidance you need. It takes you through the essentials of plant-based nutrition, ensuring you grasp how these diets support overall health, reduce the risk of chronic diseases, and contribute to sustainability. This course is structured to give you a balanced view of plant-based nutrition, from the science behind plant-based eating to practical tips for creating balanced meals. You’ll explore key nutrients such as protein, iron, and omega-3 fatty acids, and understand how plant-based foods can offer all the nutrients necessary for optimal health. Whether you’re considering a plant-based lifestyle for yourself or looking to advise others, this course will equip you with the knowledge to make informed decisions about nutrition and diet. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Veganism Module 02: Nutrition & Diet Module 03: Vegan Nutrition Basics Module 04: Meal Planning and Food Preparation Module 05: Special Considerations in Vegan Nutrition Module 06: Counseling and Communication Module 07: Allergen Guidance for Food Businesses Module 08: Professional Development Learning Outcomes: Analyse core principles of veganism and their nutritional implications. Demonstrate proficiency in crafting well-balanced vegan meal plans. Navigate and communicate special dietary considerations effectively. Acquire counselling skills for guiding individuals towards a plant-based lifestyle. Provide allergen guidance to ensure food businesses meet vegan standards. Develop professional skills essential for a successful career in plant-based nutrition. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals passionate about plant-based living Nutrition enthusiasts seeking specialised knowledge Health professionals expanding their expertise Culinary professionals interested in vegan cuisine Fitness professionals enhancing client support Food business owners aiming for vegan-friendly offerings Dietitians and nutritionists seeking advanced skills Anyone eager to make a positive impact on health through plant-based nutrition Career path Plant-Based Nutrition Consultant Vegan Menu Planner for Restaurants Health and Wellness Blogger with a Focus on Veganism Vegan Culinary Instructor Corporate Wellness Program Coordinator with a Vegan Emphasis Nutrition Coach with Expertise in Plant-Based Living Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Are you ready to dive into the world of recruitment? Our Recruitment Consultant Basics Course is designed to give you a solid understanding of the key elements needed for success in this fast-paced industry. Whether you're looking to begin your journey or refine your skills, this course covers everything you need to know. From the initial stages of recruitment to managing client relationships, we ensure that you build a foundation that prepares you for the challenges of the job market. Throughout the course, you'll explore the strategies that top recruitment consultants use to match candidates with the right roles, while managing expectations and ensuring a smooth process. Gain insights into client management, effective interviewing techniques, and the ins and outs of the recruitment lifecycle. This course is tailored to suit anyone looking to understand the core principles of recruitment and develop the essential skills for effective consultant work. With a clear, structured approach, we make sure you’re equipped with the knowledge to confidently pursue opportunities in the recruitment field. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Recruitment Consulting Module 02: Recruitment Process and Strategies Module 03: Candidate Assessment and Selection Module 04: Building Client and Candidate Relationships Module 05: Recruitment Strategies and Best Practices Module 06: Leveraging Technology in Recruitment Module 07: Legal and Ethical Considerations in Recruitment Module 08: Executive Search and Headhunting Module 09: International Recruitment and Global Talent Acquisition Learning Outcomes: Execute effective candidate assessment and selection techniques. Develop robust client and candidate relationships. Implement advanced recruitment strategies and best practices. Leverage technology proficiently within the recruitment process. Navigate legal and ethical considerations with confidence. Demonstrate expertise in executive search and global talent acquisition. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Recruitment Consultants Human Resources Professionals Talent Acquisition Specialists Career Changers Interested in Recruitment Business and Management Graduates Individuals Seeking Global Recruitment Knowledge Professionals Looking to Enhance Recruitment Strategies Those Pursuing a Career in Executive Search Career path Recruitment Consultant Talent Acquisition Manager HR Business Partner Executive Search Consultant International Recruitment Specialist Staffing Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Pharmaceutical Marketing Essentials Course offers a deep dive into the world of marketing within the pharmaceutical industry. Understanding the complexities of this sector is essential, and this course equips you with the knowledge needed to navigate it successfully. From regulatory environments to effective strategies for brand positioning, you'll discover the vital components of marketing pharmaceuticals. With a focus on the legal and ethical aspects of the industry, this course ensures you gain the knowledge to work within the strict boundaries that define pharmaceutical marketing. In this course, you’ll explore the key concepts behind market research, product launch strategies, and how to communicate value propositions in a way that resonates with healthcare professionals and patients. Learn about the various marketing channels that dominate the pharmaceutical industry, including digital and traditional media, and how to create campaigns that are both impactful and compliant. If you're seeking to grasp the fundamentals of pharmaceutical marketing while aligning with the industry’s specific challenges, this course provides the clarity and insight to help you excel. Get ready to hone your skills in this ever-evolving field and make informed, strategic decisions that can truly move the needle in the industry. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Pharmaceutical Marketing Module 02: Pharmaceutical Product Development and Regulatory Approval Process Module 03: UK Marketing Strategies and Medical Engagement Module 04: Digital Transformation and Compliance Module 05: UK Pharmaceutical Pricing and Market Access Strategies Module 06: Ethical Marketing Practices and Compliance Module 07: Future Trends and Innovations Learning Outcomes: Introduction to Marketing: Grasp foundational concepts in pharmaceutical marketing strategies and principles. Product Development Mastery: Understand the intricacies of pharmaceutical product development and regulatory approval. UK Marketing Expertise: Gain insights into effective UK marketing strategies and medical engagement. Digital Transformation Insight: Explore the role of digital transformation in pharmaceutical marketing compliance. Pricing Strategies Mastery: Learn about UK pharmaceutical pricing and effective market access strategies. Ethical Marketing Practices: Navigate the ethical dimensions of marketing, ensuring compliance and best practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Pharmaceutical Marketers Regulatory Affairs Professionals Marketing Strategy Enthusiasts Healthcare Industry Professionals Compliance and Ethics Advocates Career path Pharmaceutical Marketing Specialist Regulatory Affairs Officer Medical Engagement Coordinator Digital Transformation Analyst Pricing and Market Access Strategist Ethical Marketing Compliance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Working in a lab isn’t just about pipettes and petri dishes—it’s about knowing how to avoid costly mistakes before they ever happen. Whether you’re around chemicals, glassware or high-voltage equipment, safety isn’t optional—it’s the baseline. This course introduces the vital principles of laboratory safety, making it ideal for those working in education, research, or industrial environments. With engaging content and clearly structured lessons, you’ll walk away knowing exactly how to maintain a hazard-aware mindset every time you step into the lab. We’ll guide you through key topics including risk identification, emergency planning, safe chemical handling, and essential personal protection protocols. Everything is delivered online in a format that suits your schedule, with no need to juggle shift changes or lab bookings. It’s straightforward, relevant, and built to help you think smarter and stay safer in any lab setting. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Laboratory Safety Module 02: Risk Assessment and Hazard Identification Module 03: Personal Protective Equipment (PPE) Module 04: Chemical Safety in Laboratory Module 05: Fire Safety Module 06: Electrical Safety Module 07: Equipment and Instrument Safety Module 08: Safety Culture and Continuous Improvement Learning Outcomes: Evaluate and mitigate risks in laboratory environments. Identify and address potential hazards proactively. Demonstrate proper usage of personal protective equipment. Implement chemical safety protocols effectively. Respond adeptly to fire emergencies in a laboratory. Apply electrical safety measures and handle equipment with confidence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Laboratory Technicians Research Assistants Science Graduates Industrial Chemists Quality Control Officers Environmental Analysts Health and Safety Officers Graduates in Chemical Engineering Career path Laboratory Technician Safety Officer Quality Control Analyst Environmental Health Officer Chemical Analyst Research Assistant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Kitchen Porter Training course offers an essential foundation for anyone looking to build a solid understanding of the vital role a kitchen porter plays within a professional kitchen environment. This course covers the core responsibilities, including the use of essential tools and equipment, dishwashing techniques, and maintaining kitchen cleanliness and sanitation standards. With a clear focus on ensuring safety and efficiency, learners will also explore key principles of inventory management and kitchen safety, helping to foster a well-organised and hygienic workspace. Additionally, this course introduces the fundamental concepts of HACCP (Hazard Analysis and Critical Control Points), an internationally recognised approach to food safety management. Understanding these principles helps to maintain high standards of hygiene, reducing risks associated with food handling and preparation. Suitable for beginners and those wishing to refresh their knowledge, this CPD-certified course offers an informative, accessible path to grasping the responsibilities and procedures essential to the kitchen porter’s role — all delivered in a flexible, online format. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Kitchen Porter Training Lesson 01 :Introduction to Kitchen Porter Lesson 02 :Tools and Equipment Lesson 03 :Dishwashing and Kitchen Maintenance Lesson 04 :Cleaning and Sanitation Lesson 05 :Kitchen Safety Lesson 06: Inventory Management Lesson 07:Introduction to HACCP Lesson 08:Principles of HACCP Learning Outcomes: Understand the pivotal role of a Kitchen Porter in culinary establishments. Identify and proficiently use various kitchen tools and equipment. Execute effective dishwashing techniques and maintain kitchen hygiene. Implement stringent cleaning and sanitation procedures in compliance with industry standards. Prioritize safety measures within a fast-paced kitchen environment. Master Inventory Management and grasp the principles of HACCP for optimal kitchen operation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to kickstart their career in the culinary industry. Current kitchen staff seeking to enhance their skills and knowledge. Culinary enthusiasts eager to learn the intricacies of kitchen operations. Job seekers looking to bolster their employability in the hospitality sector. Professionals aiming to transition into the culinary field. Restaurant owners and managers keen on training their kitchen staff effectively. Career path Kitchen Porter Dishwasher Cleaning Staff in a Commercial Kitchen Inventory Clerk in a Restaurant Kitchen Assistant in a Catering Company HACCP Compliance Officer in a Food Establishment Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
The Veterinary Physiotherapy Basics Course provides essential knowledge for individuals eager to explore the world of animal physiotherapy. This course dives into the fundamental principles and practices, making it an ideal starting point for those wanting to understand how physiotherapy can improve animal health. Whether you're looking to work with pets, horses, or other animals, this course covers key techniques used to support recovery, alleviate pain, and enhance mobility. By gaining an understanding of how physiotherapy can benefit animals, you’ll be better equipped to support veterinary teams or pet owners in managing their animal's rehabilitation needs. With a flexible, online format, this course allows you to learn at your own pace, without the need for in-person attendance. It’s designed for those who want a clear introduction to veterinary physiotherapy, focusing on core topics like anatomy, injury types, and the basic physiotherapy techniques used in animal care. Learn how the body works, how animals respond to physical therapy, and how physiotherapy can be an integral part of the recovery process. Whether you're a pet lover or looking to develop your career in animal care, this course will provide you with the foundational knowledge to take the next steps in the veterinary physiotherapy field. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Veterinary Physiotherapy Module 02: Anatomy and Physiology of Animals Module 03: Assessing Pets for Physiotherapy Module 04: Physiotherapeutic Techniques and Modalities Module 05: Rehabilitation Programs and Exercises Module 06: Specialised Areas in Veterinary Physiotherapy Module 07: Advanced Therapies and Techniques Module 08: Holistic Approach to Veterinary Physiotherapy Module 09: Becoming a Veterinary Physiotherapist in the UK Learning Outcomes: Analyse animal anatomy and physiology for targeted physiotherapy interventions. Demonstrate proficiency in assessing pets to determine physiotherapy requirements. Apply a variety of physiotherapeutic techniques and modalities for optimal results. Develop and implement rehabilitation programs and exercises tailored to individual animals. Specialise in specific areas within veterinary physiotherapy, showcasing expertise. Explore advanced therapies and techniques, fostering a holistic approach to animal well-being. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring veterinary physiotherapists Animal care enthusiasts Veterinary professionals seeking additional expertise Pet owners interested in holistic animal well-being Individuals exploring a career change Animal rehabilitation assistants Veterinary nurses Those passionate about enhancing animal lives Career path Veterinary Physiotherapist Animal Rehabilitation Specialist Veterinary Nurse Animal Care Consultant Research Assistant in Veterinary Sciences Animal Wellness Advisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Foundations of Herbalism Course – Overview Nature has always had a way of looking after us—quietly, patiently, and full of secrets. The Foundations of Herbalism Course brings together ancient plant knowledge with modern science in a format that's easy to follow and even easier to enjoy. You’ll explore how herbs support wellness, discover everyday plants with surprising uses, and gain a solid base in herbal understanding without needing a background in botany or medicine. Whether you're brewing your first herbal tea or just tired of guessing what half the bottles in health shops actually do, this course keeps things simple, structured, and surprisingly enjoyable. With no soil under the fingernails required, everything is delivered online at your pace. It’s time to trade confusion for clarity—and learn how to use herbs with confidence, curiosity, and a touch of good old common sense. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Herbal Medicine Module 02: Botany and Herbal Safety Module 03: Chemistry of Herbs Module 04: Preparation of Herbal Remedies Module 05: Herbal Hair and Skin Care Module 06: Herbalist Approach and Conventional Herbal Medicines Module 07: Herbs of Bible and China Module 08: Ayurvedic Medicine Module 09: Aromatherapy Module 10: Anxiety, Metabolism and Common Cold Learning Outcomes: Analyse botanical structures and identify herbs for medicinal use. Demonstrate knowledge of herbal safety and responsible usage. Understand the chemical composition of herbs for effective remedies. Apply diverse methods in the preparation of herbal healing concoctions. Implement herbal solutions for holistic hair and skin care practices. Compare herbalist approaches with conventional medicinal practices. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring herbalists seeking in-depth knowledge. Individuals with a keen interest in natural remedies. Health enthusiasts exploring alternative healing methods. Beauty and skincare enthusiasts eager to embrace herbal solutions. Those interested in the historical and cultural aspects of herbalism. Individuals pursuing a holistic approach to well-being. Aromatherapy enthusiasts seeking a comprehensive understanding. Anyone curious about herbal remedies for common health issues. Career path Herbalist Consultant Natural Health Store Advisor Botanical Product Researcher Ayurvedic Wellness Practitioner Aromatherapist Holistic Health Blogger Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
In today’s interconnected world, effective conflict resolution is crucial, especially in professional and personal relationships. This Mediation Basics for Conflict Resolution course offers a thorough understanding of how mediation works as a neutral process to resolve disputes and bring about mutual agreements. Learners will delve into the essential principles of mediation, gaining insight into the structure and methods employed by mediators. This course is designed for individuals interested in resolving conflicts amicably, whether in workplaces, communities, or other areas of life, without requiring direct confrontation. By the end of the course, participants will be equipped with the knowledge to facilitate peaceful negotiations and become proficient in resolving disagreements. The course covers the necessary tools and techniques that contribute to effective mediation, such as active listening, creating common ground, and promoting fairness. Whether you’re a manager, HR professional, or simply someone wanting to improve their conflict resolution skills, this course offers valuable information that is easy to grasp and apply. Join us and learn how to handle conflicts in a constructive, positive manner while ensuring lasting solutions are achieved. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Mediation Module 02: Essential Skills for Mediators Module 03: The Mediation Process Module 04: Mediation Ethics and Professional Standards Module 05: Special Considerations in Mediation Learning Outcomes: Navigate mediation intricacies with foundational knowledge. Demonstrate essential skills crucial for effective conflict resolution. Execute the mediation process with precision and finesse. Uphold ethical standards and professional conduct in mediation. Address special considerations with expertise and sensitivity. Master conflict resolution for a fulfilling career in mediation. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in conflict management roles. Individuals seeking a career in mediation. Human resources practitioners. Legal professionals enhancing dispute resolution skills. Managers and team leaders in diverse industries. Counsellors and social workers interested in conflict resolution. Business owners managing internal disputes. Anyone passionate about effective conflict resolution. Career path Mediation Consultant Conflict Resolution Specialist Human Resources Mediator Legal Dispute Resolution Officer Workplace Mediation Coordinator Family Mediation Practitioner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.