58522 Courses delivered Online

Overview By enroling in Customer Service & Environment, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Customer Service & Environment course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Customer Service & Environment course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Customer Service & Environment Program. So enrol in our Customer Service & Environment course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Customer Service & Environment course can improve your Customer Service & Environment perspective, regardless of your skill levels in the Customer Service & Environment topics you want to master. If you're already a Customer Service & Environment expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Customer Service & Environment insights that will help you make the most of your time. This Customer Service & Environment course will act as a guide for you if you've ever wished to excel at Customer Service & Environment. Why Choose Us? After successfully completing the Customer Service & Environment Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of Customer Service & Environment learning materials. Online test with immediate results Enroling in the course has no additional cost. You can study and complete the Customer Service & Environment course at your own pace. Study for the Customer Service & Environment course using any internet-connected device, such as a computer, tablet, or mobile device. Who Is This Course For? This Customer Service & Environment course is a great place to start if you're looking to start a new career in Customer Service & Environment field. This training is for anyone interested in gaining in-demand Customer Service & Environment proficiency to help launch a career or their business aptitude.  Requirements The Customer Service & Environment course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Customer Service & Environment, without any fuss. Career Path This Customer Service & Environment training will assist you develop your Customer Service & Environment ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Customer Service & Environment professional story and personalise your path to a new career. Furthermore, developing this Customer Service & Environment skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Course Curriculum Module 01: Concepts and Practices in Customer Service Delivery Concepts and Practices in Customer Service Delivery 00:13:00 Module 02: Organise Customer Service Delivery Organise Customer Service Delivery 00:14:00 Module 03: Structure of Customer Service Structure of Customer Service 00:14:00 Module 04: Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:18:00 Module 05: Customer Satisfaction & Relationship with Brand Customer Satisfaction & Relationship with Brand 00:15:00 Module 06: Monitoring and Resolution of Customers' Complaints & Problems Monitoring and Resolution of Customers' Complaints & Problems 00:15:00 Module 07: Social Media Tools and Channels for a Business Social Media Tools and Channels for a Business 00:15:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that according to the UK Department for Business, Innovation and Skills, 90% of new businesses fail within the first three years? Strong business development, sales, branding, and communication skills are crucial for building a successful business in today's competitive landscape. Do you dream of turning your idea into a thriving enterprise? Are you looking to take your sales career to the next level? If so, this comprehensive course bundle is for you! This Business Development, Sales, Branding & Communication bundle empowers you to develop a strategic approach to business development. You'll master lean strategies for growth, build a strong brand identity, and hone your communication skills to connect with clients and close deals. Learn how to leverage NLP (Neuro-Linguistic Programming) for powerful persuasion and influence, craft compelling business plans, and write clear, concise business documents. Key Features of the Business Development, Sales, Branding & Communication Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business Development, Sales, Branding & Communication bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Learn Business Development & Sales from A-Z QLS Course 02: Business Marketing QLS Course 03: Communication Skills 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Development Fundamentals: Lean Strategies for Business Course 02: NLP For Sales, Persuasion & Influence Course 03: Business Strategy Planning Masterclass Course 04: Branding Fundamentals for New Business Course 05: Business Writing In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business Development, Sales, Branding & Communication courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of Business Development Implement lean business development strategies for sustainable growth. Develop a powerful brand identity that resonates with your target audience. Master effective communication skills to build strong client relationships. Utilize NLP techniques for persuasive sales conversations and negotiation. Craft a comprehensive business plan to guide your strategic direction. Write professional business documents that clearly convey your message. Why Choose Us? Get 3 Free QLS Endorsed Certificate upon completion of Business Development Get a free student ID card with Business Development Training program (£10 postal charge will be applicable for international delivery) The Business Development is affordable and simple to understand This Business Development course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Development course materials The Business Development comes with 24/7 tutor support Start your learning journey straightaway withour Business Development bundle! *** Course Curriculum *** QLS Course 01: Learn Business Development & Sales from A-Z Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) QLS Course 02: Business Marketing Module 01: Basics of Marketing Module 02: The Marketing Process Module 03: Strategic Marketing Module 04: Marketing Environment Module 05: Market Segmentations Module 06: Consumer Buying Behaviour Module 07: Business Markets and Buying Behaviour Module 08: Marketing Research Module 09: Product Strategy Module 10: Branding Strategy Module 11: Product Life Cycle Module 12: Pricing Strategy Module 13: Marketing Channels Module 14: Integrated Marketing Communications Module 15: Advertising and Sales Promotion Module 16: Personal Selling and Public Relations Module 17: Direct and Digital Marketing QLS Course 03: Communication Skills Business Communication Verbal And Non-Verbal Communication Written Communication Electronic Communication Communicating With Graphics Effectively Working For Your Boss =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Business Development course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*13 = £168) QLS Endorsed Hard Copy Certificate: Free (For The 3 QLS Course: Previously it was £119*3 =357) CPD 460 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Development bundle is ideal for: Students seeking mastery in this Business Development field Professionals seeking to enhance their Business Development skills Anyone who is passionate about this Business Development topic Requirements You will not need any prior background or expertise to enrol in this Business Development bundle. Career path After completing this Business Development bundle, you are to start your career or begin the next phase of your career. Business Development Manager: (£34,000- £70,000) Brand Manager: (£35,000 - £60,000) Sales Manager: (£30,000 - £60,000) Business Strategist: (£40,000 - £90,000) Communication Specialist: (£26,000 - £50,000) Certificates Advanced Diploma in Business Development at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Advanced Diploma in Business Marketing at QLS Level 7 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Business Development Course, you need to order a Digital Certificate for each of the courses inside this Business Development bundle as proof of your new skills that are accredited by CPD QS for Free.

A practical programme for HR professionals who are keen to develop a coaching style of interaction either within their teams and/or with business stakeholders. Develop skills in taking a more engaging, non-directive approach to supporting your business and to encouraging a coaching style of communication in your organisation.

E-Learning courses are self study courses which students can join from anywhere in the world.

E-Learning courses are self study courses which students can join from anywhere in the world.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

  During this training course, you will be able to understand the different modules of ISMS, including ISMS policy, procedures, performance measurements, management commitment, internal audit, management review and continual improvement.   About This Course After attending this course, delegates will; Understand the basic concepts of Information Security Management Acknowledge the correlation between ISO/IEC 27001 and other standards and regulatory frameworks Understand the process approaches used to effectively manage Information Security Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 40 question, multiple choice exam on Day 2 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Our Guarantee   We are an Accredited Training Provider of IECB. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Accreditation Prerequisites   Basic knowledge on Information Security Management is preferred. What's Included?   Delegates will be provided with; Course Slide deck Participant Guide Exam fees Who Should Attend?   Individuals interested in Information Security Management process approaches Individuals seeking to gain knowledge about the main principles and concepts of Information Security Management Individuals interested to pursue a career in Information Security Management Provided by   This course is Accredited by NACS and Administered by theIECB

Participants will begin by understanding the fundamentals of strategic management in hospitality and tourism, exploring the strategic management process and its relevance to industry dynamics. The course then delves into the characteristics and types of hospitality and tourism management, examining key factors that influence strategic decision-making. After the successful completion of the course, you will be able to learn about the following: Strategic Marketing Fundamentals: Grasp the core concepts and principles of strategic marketing in the tourism and hospitality sector. Evolution of Marketing Strategies: Understand the historical development and evolution of strategic marketing approaches within the context of tourism and hospitality. Tourism-Specific Marketing Insights: Explore specialized marketing strategies tailored to the unique characteristics and demands of the tourism industry. Effective Marketing Management: Develop skills in managing strategic marketing initiatives to meet the dynamic needs of tourism and hospitality organizations. Strategic Marketing Process Mastery: Master the strategic marketing process, from planning to implementation, in the tourism and hospitality context. Industry-Specific Marketing Approaches: Learn specialized marketing approaches relevant to tourism and hospitality, considering industry trends and consumer behavior. Significance of Strategic Marketing: Recognize the vital role of strategic marketing in enhancing the competitiveness and sustainability of tourism and hospitality businesses. Distinctive Features of Tourism Marketing: Identify the unique features and challenges of tourism marketing, including destination branding and stakeholder engagement. Optimizing the Marketing Mix: Utilize the marketing mix components effectively-product, price, place, and promotion-to achieve organizational goals in tourism and hospitality. This Professional Certificate Course in Strategic Approaches to Marketing offers a comprehensive understanding of strategic marketing, covering topics such as the evolution of strategic marketing approaches, tourism marketing, and the strategic marketing process. Participants will gain insights into the importance of strategic marketing for tourism and hospitality organizations, with a focus on the marketing mix and strategic management in the industry. trategic Approaches to Marketing empowers you to become a visionary marketing leader in the tourism and hospitality industry. Through real-world case studies, industry expert insights, and practical tools, you'll gain the expertise to create and implement winning marketing strategies that attract the right customers, drive bookings, and propel your organization to new levels of success. This course is your key to navigating the ever-evolving tourism landscape and achieving sustainable growth in a competitive market. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Strategic Approaches to Marketing in Tourism & Hospitality Organisations Self-paced pre-recorded learning content on this topic. Strategic Approaches to Marketing Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Marketing Professionals Tourism and Hospitality Managers Business Development Executives Strategic Planners Entrepreneurs in Tourism Industry Marketing Students Professionals Seeking Marketing Expertise in Tourism Those Interested in Strategic Marketing Approaches Managers in Tourism and Hospitality Organizations Professionals in Service Industry Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Scrum Master Workshop: In-House Training: Virtual In-House Training A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. What you will Learn You'll learn how to: Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum Guide the Scrum team in their responsibilities Write requirements in the form of user stories Define Ready and Done Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional Teams Building Effective Teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content

Art of Floristry course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features of the Course : Accredited by CPD Instant e-certificate Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Florist training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. The curriculum outline of our course is as follows: Introduction to the Course Introduction to Floristry Services Provided by Florists Flowers and Plants Flower Care and Treatment Choosing Popular Flowers and Fillers Elements and Principles of Design How to Make Floral Arrangements Making Bouquet, Corsage, Fruit Basket & Basket Garden Wedding Floristry Making Funeral Flower Arrangements Beautiful Floral Designs Getting a Job in the Floristry Industry Starting Your Own Floristry Business Conclusion to the Course Accreditation All of our coursesare fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. Requirements No prior degree or experience is required to enroll in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.