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A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Want to become a counsellor or therapist? Enrol the Rational Emotive Behaviour Therapy (REBT) Certificate course and learn about REBT and how it works. Rational emotive behaviour therapy (REBT), or rational therapy and rational emotive therapy, is an active-directive, philosophically and empirically based psychotherapy that is designed to help people to alter irrational beliefs and negative thinking patterns to overcome psychological problems and mental distress. Albert Ellis introduced the theory in 1955, which was a radical change from the traditional therapies popular at the time. The course shows you how to use the methods of the REBT approach in therapy and counselling for your patients. You will learn how to structure REBT sessions with your clients. The course teaches you how to make your client happier and confident and the system of treating depression, anxiety, substance abuse, stress-related disorders using REBT. By finishing the course, you will be able to work as a counsellor or therapist and ready to help others to recover their mental stress and make their jolly and lively. What Will You Learn?  Have a solid knowledge of what REBT is and how it is used Understand how to structure REBT sessions with clients Use REBT approach in therapy or counselling with the clients Requirements You should have some basic knowledge of what 'therapy' is about! Module: 01 About the Instructor FREE 00:02:00 About the Course FREE 00:04:00 Albert Ellis & REBT 00:04:00 Philosophy & Theory of REBT 00:09:00 Theoretical principles of CBT (post-REBT) 00:10:00 The original ABC model 00:06:00 The expanded ABCED model 00:09:00 Module: 02 Adaptive (healthy) and maladaptive (unhealthy) emotions 00:08:00 What is 'rational' belief (examples)? 00:06:00 What is 'irrational' belief (examples)? 00:11:00 The 3 basic 'musts' 00:05:00 Demandingness 00:08:00 Awfulizing 00:06:00 Low (& High) Frustration Tolerance 00:08:00 Module: 03 REBT for depression 00:10:00 REBT for anxiety 00:13:00 REBT for Substance Abuse 00:11:00 REBT for Stress-Related Conditions 00:10:00 REBT in Individual Therapy / Counselling 00:06:00 REBT in couple therapy / counselling 00:08:00 Establishing therapeutic relationship 00:08:00 Module: 04 Qualities of good REBT therapist 00:05:00 Identifying treatment goals 00:06:00 Problems with Achieving Goals 00:07:00 How to Think like REBT Specialist 00:07:00 How to Structure Sessions with Your Client 00:07:00 When and How to Conclude Therapy? 00:09:00 Thank You and Good Bye! 00:03:00

Serve the people with limited abilities with top-notch care. Learn about Work in a Person-Centred Way, Safeguarding Adults, Basic Life Support, and Fluids and Nutrition.

Diabetes is a disease directly related to blood sugar levels that must be closely monitored and managed. Over 3 million people in the UK now have diabetes. While the individual usually does this, anybody who spends time with them must know how to help them if needed. This Diabetes Awareness Training course will teach you about the various types of diabetes, the problems that might arise from them, and how to manage the condition to minimize the risk of these complications. By the end of this course, you will have a thorough understanding of diabetes and will be able to confidently give assistance and support. Learning Outcomes After completing this Diabetes Awareness Training course, the learner will be able to: Understand the fundamentals of diabetes. Understand the short-term complications of diabetes. Understand the long-term complications of diabetes. Gain a solid understanding of different types of treatment. Know how to manage everyday life with diabetes. Why Choose Diabetes Awareness Training Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diabetes Awareness Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Diabetes Awareness course. **Course Included** Main Course: Diabetes Awareness Training **Free Courses** Course 01: Safeguarding Vulnerable Adults Training Course 02: Mental Health Support Worker Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate as soon as completing the Diabetes Awareness Training course] Course Curriculum of Diabetes Awareness Training Module 1: An Overview of Diabetes Module 2: Acute Complications Module 3: Chronic Complications Module 4: Treatment through Insulin & Medication Module 5: Treatment through Diet & Exercise Module 6: The Ways of Managing Everyday Life ------------------------- Assessment Method After completing each module of the Diabetes Awareness Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Diabetes Awareness Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Diabetes Awareness Training course is designed for Diabetes patients Students Recent graduates Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements There are no specific requirements for this Diabetes Awareness Training course Certificates Certificate of completion Digital certificate - Included

Diabetes: Diabetes Training Course Online Diabetes: Diabetes Training Course is a disease directly related to blood sugar levels that must be closely monitored and managed. Over 3 million people in the UK now have diabetes. While the individual usually does this, anybody who spends time with them must know how to help them if needed. This Diabetes: Diabetes Training Course will teach you about the various types of diabetes, the problems that might arise from them, and how to manage the condition to minimize the risk of these complications. By the end of this Diabetes: Diabetes Training Course, you will have a thorough understanding of diabetes and will be able to confidently give assistance and support. Special Offers of this Diabetes: Diabetes Training Course This Diabetes: Diabetes Training Course includes a FREE PDF Certificate. Lifetime access to this Diabetes: Diabetes Training Course Instant access to this Diabetes: Diabetes Training Course Get FREE Tutor Support from Monday to Friday in this Diabetes: Diabetes Training Course Main Course: Diabetes Awareness Training Courses with Diabetes: Diabetes Training Course Course 01: Safeguarding Vulnerable Adults Training Course 02: Mental Health Support Worker Course 03: Level 3 Diploma in Healthcare Support [ Note: Free PDF certificate will provide as soon as completing the Diabetes: Diabetes Training Course] Diabetes: Diabetes Training Course Online Industry Experts Designed this Diabetes: Diabetes Training Course into 06 detailed modules. Course Curriculum of Diabetes Training Course Module 01: An Overview of Diabetes Module 02: Acute Complications Module 03: Chronic Complications Module 04: Treatment through Insulin & Medication Module 05: Treatment through Diet & Exercise Module 06: The Ways of Managing Everyday Life Assessment Method of Diabetes: Diabetes Training After completing each module of the Diabetes: Diabetes Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diabetes: Diabetes Training After completing the MCQ/Assignment assessment for this Diabetes: Diabetes Training Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Diabetes: Diabetes Training Course Online This Diabetes: Diabetes Training Course is designed for. Diabetes patients Students Recent graduates Anyone interested in this topic. Requirements Diabetes: Diabetes Training Course Online Students who intend to enrol in this Diabetes: Diabetes Training Course must meet the following requirements: Diabetes: Good command of the English language Diabetes: Must be vivacious and self-driven. Diabetes: Basic computer knowledge Diabetes: A minimum of 16 years of age is required. Career path Diabetes: Diabetes Training Course Online This Diabetes: Diabetes Training Course opens a new door for you to enter the relevant job market and also gives you the opportunity to gain in-depth knowledge as well as the necessary skills to grow in no time. Certificates Certificate of completion Digital certificate - Included

Diabetes: Diabetes Training Course Online Diabetes Training Course is a disease directly related to blood sugar levels that must be closely monitored and managed. Over 3 million people in the UK now have diabetes. While the individual usually does this, anybody who spends time with them must know how to help them if needed. Learning Outcomes After completing this Diabetes Training Course, the learner will be able to: Understand the fundamentals of diabetes. Understand the short-term complications of diabetes. Understand the long-term complications of diabetes. Gain a solid understanding of different types of treatment. Know how to manage everyday life with diabetes. This Diabetes Training Course will teach you about the various types of diabetes, the problems that might arise from them, and how to manage the condition to minimize the risk of these complications. By the end of this Diabetes course, you will have a thorough understanding of diabetes and will be able to confidently give assistance and support. Special Offers of this Diabetes Training Course This Diabetes Training Course includes a FREE PDF Certificate. Lifetime access to this Diabetes Training Course Instant access to this Diabetes Training Course Get FREE Tutor Support from Monday to Friday in this Diabetes Training Course Course Included Main Course: Diabetes Training Course Free Courses Course 01: Level 3 Diploma in Healthcare Support Course 02: Mental Health Support Worker Course 03: Safeguarding Vulnerable Adults Training [ Note: Free PDF certificate as soon as completing the Diabetes Training Course] Diabetes: Diabetes Training Course Industry Specialists developed this Diabetes: Diabetes Training Course into 06 user-friendly modules/ lectures. Course Curriculum of Diabetes Training Course Module 01: An Overview of Diabetes Module 02: Acute Complications Module 03: Chronic Complications Module 04: Treatment through Insulin & Medication Module 05: Treatment through Diet & Exercise Module 06: The Ways of Managing Everyday Life Assessment Method of Diabetes Training Course After completing each module of the Diabetes Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diabetes Training Course After completing the MCQ/Assignment assessment for this Diabetes Training Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Diabetes: Diabetes Training Course This Diabetes Training Course is designed for Diabetes patients, Students, Recent graduates, Anyone interested in this Diabetes. Requirements Diabetes: Diabetes Training Course Students who intend to enrol in this Diabetes Training Course must meet the following requirements: Diabetes: Good command of the English language Diabetes: Must be vivacious and self-driven. Diabetes: Basic computer knowledge Diabetes: A minimum of 16 years of age is required. Career path Diabetes Training Course Certificates Certificate of completion Digital certificate - Included

Are you ready to enhance your medical skills and gain expertise in venipuncture? Welcome to our comprehensive Venipuncture Online Course! This course is meticulously designed to provide you with in-depth knowledge and practical skills required to perform venipuncture with confidence and precision. Whether you are a healthcare professional looking to expand your skills or a student aspiring to enter the medical field, this course is the perfect fit for you. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Venipuncture Online Course is designed to teach learners the essential skills and knowledge needed to perform venipuncture, a method of drawing blood from a vein. Students will gain a thorough understanding of human anatomy and physiology related to blood collection. They will learn the key terms and concepts used in the field, as well as the steps to prepare for, perform, and follow up after venipuncture. The course covers important safety practices and techniques to ensure successful blood draws, including those specifically for blood donation. Additionally, learners will understand the proper care and handling of patients before, during, and after the procedure. By the end of the course, students will be equipped with the practical skills and theoretical knowledge to perform venipuncture confidently and competently in various healthcare settings. Course Curriculum Module 01: Anatomy and Physiology Module 02: Glossary Module 03: Venepuncture A Method of Phlebotomy Module 04: Before Venepuncture Module 05: During Venepuncture Module 06: Venepuncture for Blood Donation Module 07: After Venepuncture Module 08: Appendix Learning Outcomes: Understand the basics of anatomy and physiology for venipuncture procedures. Familiarize with essential terminology in venipuncture and phlebotomy. Learn the step-by-step method of performing venepuncture safely. Know the preparatory steps before performing venepuncture. Master the correct procedures during venepuncture. Understand the process and importance of venepuncture for blood donation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Venipuncture Online Course 1:13:55 1: Module 01: Anatomy and Physiology 04:17 2: Module 02: Glossary 14:17 3: Module 03: Venepuncture A Method of Phlebotomy 06:03 4: Module 04: Before Venepuncture 14:46 5: Module 05: During Venepuncture 05:47 6: Module 06: Venepuncture for Blood Donation 10:57 7: Module 07: After Venepuncture 05:20 8: Module 08: Appendix 11:28 9: CPD Certificate - Free 01:00 Who is this course for? Aspiring healthcare assistants Medical students and trainees Laboratory technicians and staff Nursing students and interns Blood donation volunteers Career path Phlebotomist Healthcare Assistant Laboratory Technician Nursing Assistant Medical Assistant Blood Donation Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

>> Diploma in Healthcare Support << Healthcare support staff can work in various areas related to patient care and treatment in both public and private care facilities. The support staff's role is to aid healthcare professionals in diagnosing, treating, and caring for patients. The Diploma in Healthcare Support prepares students to work in a range of healthcare support settings by providing the knowledge, understanding, and skills they require. The qualification covers personal health, safety and wellbeing in care settings, responsibilities of a care worker, understanding mental health problems, development in care settings and much more. This Diploma in Healthcare Support course is the perfect way to kickstart your career in the healthcare sector. The course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. ** Courses are included in this Diploma in Healthcare Support Course ** Course 01: Level 3 Diploma in Healthcare Support Course 02: Healthcare Management Training Course 03: Diabetes Awareness Training >> Diploma in Healthcare Support << Course Curriculum of Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions -------------------- Certification After completing the MCQ/Assignment assessment for this Diploma in Healthcare Support course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Diploma in Healthcare Support course is designed for those who want to work or are already working in various settings within the NHS and private care facilities. Requirements There are no specific requirements for Diploma in Healthcare Support course because it does not require any advanced knowledge or skills. Career path Diploma in Healthcare Support Certificates Certificate of completion Digital certificate - Included

Jump on a transformative journey as we unravel the nuances of Tuberculosis, a silent adversary affecting millions worldwide. In this enlightening campaign, we delve into a series of modules meticulously designed to enhance your understanding of this global health challenge. Our mission is not just education; it's a call to action, empowering you to be a beacon of awareness and change in your community. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the intricacies of Tuberculosis, from its widespread prevalence to the evolving landscape of drug resistance. Explore cutting-edge diagnostic techniques that form the frontline of early detection, arming you with the knowledge to make a difference. Journey through treatment approaches and gain insights into the dynamic strategies employed for the control and management of Tuberculosis. Finally, immerse yourself in the realm of prevention, equipped with measures that can make a lasting impact on curbing the spread of this formidable disease. Join us in this crusade against Tuberculosis, where knowledge becomes a powerful catalyst for a healthier, more informed society. Course Curriculum Module 1: Tuberculosis Overview Module 2: Tuberculosis Epidemiology and Resistance Module 3: Tuberculosis Diagnosis Techniques Module 4: Tuberculosis Treatment Approaches Module 5: Tuberculosis Control and Management Tactics Module 6: Tuberculosis Prevention and Control Measures Learning Outcomes: Grasp Tuberculosis fundamentals through an insightful overview of the disease. Analyze Tuberculosis epidemiology, understanding resistance patterns and their implications. Evaluate diverse diagnostic techniques employed in Tuberculosis detection and diagnosis. Examine various treatment approaches used in the management of Tuberculosis patients. Implement effective control and management tactics in the context of Tuberculosis. Devise preventive measures for Tuberculosis, contributing to broader health initiatives. CPD 10 CPD hours / points Accredited by CPD Quality Standards Tuberculosis Awareness Campaign 1:49:09 1: Module 1: Tuberculosis Overview 17:52 2: Module 2: Tuberculosis Epidemiology and Resistance 23:13 3: Module 3: Tuberculosis Diagnosis Techniques 15:36 4: Module 4: Tuberculosis Treatment Approaches 17:08 5: Module 5: Tuberculosis Control and Management Tactics 16:31 6: Module 6: Tuberculosis Prevention and Control Measures 17:49 7: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking comprehensive Tuberculosis knowledge. Public health workers dedicated to disease prevention and awareness. Community leaders advocating for public health improvement. Students pursuing health-related studies with an interest in infectious diseases. Individuals passionate about raising awareness and contributing to Tuberculosis prevention. Career path Epidemiologist specializing in infectious diseases. Public Health Educator with a focus on Tuberculosis awareness. Clinical Researcher in the field of Tuberculosis treatment. Health Policy Analyst contributing to Tuberculosis control strategies. Laboratory Technician specializing in Tuberculosis diagnostic methods. Community Health Worker dedicated to Tuberculosis prevention initiatives. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included