HR Support Services – In Partnership with PixelsHR ✅ All-in-One HR Platform | ✅ GDPR-Compliant | ✅ Built for UK SMEs Take the Stress Out of HR Management At PETM LTD, we know that compliance and efficiency don’t stop at vehicle management – they extend to your people. That’s why we’ve partnered with PixelsHR, a leading UK HR software provider, to give transport operators and SMEs access to a modern, all-in-one HR solution. Whether you employ 5 or 500 staff across multiple or single sites, this service simplifies HR administration, keeps you compliant, and saves you valuable time. From onboarding new employees to managing absence records and policy sign-offs, everything is handled in one secure, cloud-based platform. 💼 Why Choose this HR Support? Built for UK SMEs – Tailored to meet the needs of small and medium-sized businesses, including logistics and transport operators. Stay Compliant – GDPR-ready and aligned with UK employment law. Save Time with Automation – Automated holiday tracking, reminders, and workflows cut admin time by up to 60%. Easy to Use – No HR expertise required, perfect for busy managers. Cloud-Based Access Anywhere – Use it securely from desktop, tablet, or mobile. Key Features 🟠 Employee records management 🟠 Holiday & absence tracking 🟠 Onboarding & offboarding tools 🟠 Policy distribution with e-signatures 🟠 Performance reviews & appraisals 🟠 Document storage & GDPR compliance 🟠 HR reporting & analytics 🟠 Manager self-service access 👩💼 Who Is This For? Transport & logistics companies managing compliance alongside HR Small & Medium business owners handling HR admin themselves Office managers wearing multiple hats Growing SMEs looking for scalable HR solutions 🔒 Stay Compliant. Stay Organised. Stay Ahead. By partnering with PixelsHR, PETM LTD helps you manage HR in the same professional, structured way you manage your transport compliance. This isn’t just software – it’s a smarter way to handle your workforce. Trusted across industries: 🚚 Transport & Logistics | 🏗 Construction | 💻 Tech Startups | 🏥 Healthcare | 🎓 Education | ⚖ Professional Services 🚀 Ready to Upgrade Your HR? Submit your enquiry today, and PETM LTD will connect you with PixelsHR – giving you modern, compliant, and stress-free HR support.
Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support
Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support
Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support
Care Certificate: Care Certificate Online Training Introducing the Care Certificate: Your Pathway to Excellence in the Caring Profession Are you passionate about making a positive impact on the lives of others? Do you aspire to build a rewarding career in the caring profession? Look no further! The Care Certificate, our comprehensive Care Certificate course, is here to equip you with the knowledge and skills you need to excel in the world of care. The Care Certificate is a collection of agreed-upon standards that specify the knowledge, abilities, and attitudes that are required of various work categories in the health and social care sectors. The Care Certificate course is made up of the 15 minimum standards that should be covered if you are 'new to care' and should be part of a comprehensive induction course. The standards of Care Certificate are: Understand your role Your personal development Duty of care Equality and diversity Work in a person centred way Communication Privacy and dignity Fluids and nutrition Awareness of mental health, dementia and learning disabilities Safeguarding adults Safeguarding children Basic life support Health and safety Handling information Infection prevention and control Benefits of taking this Care Certificate course Industry-Recognized Accreditation: The Care Certificate is a nationally recognized qualification that serves as a testament to your commitment to providing high-quality care. Developed by industry experts and this Care Certificate holds immense value and is widely accepted across the care sector. Comprehensive and Engaging Content: Our Care Certificate: Care Certificate course curriculum is thoughtfully designed to cover all essential aspects of care provision. From person-centred care and safeguarding principles to infection control and communication techniques. With his Care Certificate you will gain a holistic understanding of the fundamental principles that underpin excellent care practice. Flexibility and Convenience: We understand the demands of a busy schedule. That's why we offer the Care Certificate: Care Certificate online, allowing you to learn at your own pace and from the comfort of your own home. Whether you are a full-time professional or a student, our flexible course structure ensures that you can fit your learning around your existing commitments. Experienced and Supportive Instructors: Our Care Certificate: Care Certificate course instructors are seasoned professionals with extensive experience in the care industry. They bring real-world insights and knowledge to the table, ensuring that you receive valuable guidance and mentorship throughout your learning journey. Enhanced Career Prospects: The Care Certificate is highly regarded by employers in the care sector. By obtaining this Care Certificate, you will significantly enhance your employability and open doors to a wide range of care settings, including hospitals, residential care homes, domiciliary care agencies, and community care centres. This Care Certificate: Care Certificate course serves as a strong foundation for further professional development and career progression. Ongoing Support and Resources: Our commitment to your success extends beyond the completion of the Care Certificate: Care Certificate course. With this Care Certificate course you will have access to a wealth of additional resources, including updated care guidelines, industry insights, and professional networking opportunities. We believe in empowering you with the tools you need to thrive in your care career. Don't miss out on this exceptional opportunity to elevate your care skills and take your career to new heights. Enrol in the Care Certificate: Care Certificate today and embark on a transformative journey of professional growth and personal fulfilment. Invest in your future. Invest in excellence. Enrol in the Care Certificate: Care Certificate now! Courses you will Get with Care Certificate: Care Certificate Course Course 01: Care Certificate Course 02: Social Worker Course 03: Level 6 Diploma in Health and Social Care Management Course 04: Level 2 Certificate in Preparing to Work in Adult Social Care [ Note: Free PDF certificate as soon as completing the Care Certificate: Care Certificate course] Care Certificate: Care Certificate Online Training Course Curriculum of Care Certificate: Module 01: Understand Your Role Experiences, Attitudes And Beliefs Values, Aims And Objectives Rights And Responsibilities At Work Confidentiality Working conditions Agreed ways of Working Reporting Errors Whistleblowing Working In Partnership Effective Partnership Working Advice And Support Module 02: Developing A Personal Development Plan Supervision and appraisal Agreeing your objectives Developing your knowledge, skills and understanding Learning and development Receiving feedback The Care Certificate Continuing your learning Module 03: Duty of care Supporting Independence Comments And Complaints Incidents, Errors And Near Misses Legislation of Care Certificate Managing Conflict And Difficult Situations Module 04: Equality and diversity Ways of working that reduce the likelihood of discrimination Valuing diversity The Equality Act 2010 and protected characteristics Other legislation of Care Certificate The code of conduct Reflecting to discover discrimination Information, advice and support Module 05: Work in a person-centred way Person-centred values in practice Working in a way that promotes person-centred values Promoting dignity The important of finding out the history, preferences, wishes and needs of the individual The changing needs of the individual Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care Minimising environmental factors that may cause discomfort or distress Being aware of actions that may be causing discomfort or distress to individuals Supporting individuals to minimise pain or discomfort Supporting individuals to maintain their identity and self-esteem Supporting the individual using person-centred values Module 06: Communication Types of communication in Care Certificate Communication with other workers and individuals Communication and language needs, wishes and preferences Communicating by touch or physical contact Some specialist methods of communication Barriers to effective communication Reducing barriers to communication Checking to understand Additional information and support Confidentiality Limits to confidentiality Module 07: Privacy and dignity Privacy of Information Privacy and dignity in care and support Making choices Care Certificate Risk assessment Supporting active participation Selfcare Module 08: Fluids and nutrition The Importance of Good Nutrition And Hydration in Maintaining Health And Wellbeing Signs And Symptoms of Poor Nutrition And Hydration Supporting individuals to have access to fluids, food and nutrition in accordance with their care plan Module 09: Awareness of mental health, dementia and learning disability Mental health conditions Depression Anxiety Psychosis Dementia Learning disabilities Mistaking conditions Care and support Promoting positive attitudes The social model of disability, positive attitudes and person-centred practice Adaptations Reporting concerns The importance of early detection and diagnosis Adapting care and support Legal frameworks, policies and guidelines Mental capacity Making an assessment of capacity Module 10: Safeguarding adults Your Responsibilities Types of abuse and neglect - signs and indicators Protecting adults from abuse and neglect Six key principles underpin all adult safeguarding work Safeguarding adults reviews (SARs) Sources of advice and information Promoting dignity and rights The importance of individualised person-centred care Multi-agency Working Managing Risk in Care Certificate Complaints Spotting signs of abuse or neglect Reporting and responding to abuse and neglect Whistleblowing Legislation Information sharing Confidentiality Module 11: Safeguarding children What is Child Abuse? The impact of a parent’s/carer’s physical and mental health or domestic violence on a child's Wellbeing Children’s Rights Actions to Take When Abuse is Suspected or Alleged Internet and Online Social Networking Risks Legislation and Safeguarding Module 12: Basic life support Basic Life Support (BLS) Further training beyond the Care Certificate Cardiopulmonary resuscitation (CPR) Obstructed airway (adult) Obstructed airway (infant and child) Confidentiality Record keeping Refresher training Module 13: Health and safety Health and safety policies and procedures agreed with the employer Who is responsible for health and safety in your workplace? Health and safety tasks that require special training Accidents and sudden illness Medication and healthcare activities and tasks Hazardous substances in your workplace Fire safety Signs and indicators of stress in yourself and others Module 14: Handling information Legislation The Freedom of Information Act 2000 Handling information in health and social care Care plans Reporting concerns Module 15: Infection prevention and control The Chain of infection Breaking the Chain Your Health and Hygiene ‘5 moments’ for Hand Hygiene Hand Washing Personal Protective Equipment (PPE) Safe Handling of Waste Soiled Linen Assessment Method of Care Certificate: Care Certificate After completing Care Certificate: Care Certificate Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Care Certificate: Care Certificate After completing the Care Certificate: Care Certificate course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course is ideal for anyone looking to secure a role in the social care sector. Requirements Care Certificate: Care Certificate Online Training To enrol in this Care Certificate: Care Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Care Certificate: Care Certificate Course. Be energetic and self-motivated to complete our Care Certificate: Care Certificate Course. Basic computer Skill is required to complete our Care Certificate: Care Certificate Course. If you want to enrol in our Care Certificate: Care Certificate Course, you must be at least 15 years old. Career path Care Certificate: Care Certificate Online Training This Care Certificate: Care Certificate course will prepare you for a variety of job paths, including the following: Child Support Worker Medical Assistant Care Worker Social Worker
Discover the crucial role of an Internal Compliance Auditor in ensuring organizational adherence to industry regulations and internal policies. Explore how these professionals conduct meticulous reviews, implement corrective measures, and contribute to a robust compliance framework for sustained business integrity. Elevate your understanding of the key responsibilities and skills required for this pivotal position.
Before you can effective lead others, you must first lead yourself. This 12 module program will help you develop in the following areas: Self Knowledge & Emotional Intelligence Identifying your strengths and building on them Values and Personal Mission Statement Self-motivation and personal goals Taking personal responsibility Discovering your purpose Authentic leadership and influencing others
Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: Mid-to-senior level leaders, executives, managers, HR professionals, and leadership development coaches looking to enhance their leadership capabilities and create high-performing teams. Course Objectives By the end of this course, participants will be able to: Understand the role of coaching in leadership development and high-impact performance. Learn effective coaching strategies to inspire and elevate team performance. Develop skills in active listening, providing feedback, and fostering accountability. Enhance their ability to set clear goals, motivate teams, and create a culture of continuous improvement. Build an action plan for coaching their teams towards high-impact performance. Course Outline Module 1: The Role of Leadership in High-Impact Performance What defines high-impact leadership and performance? The difference between managing and coaching: leadership approaches that drive results The impact of leadership on organisational culture, productivity, and morale Essential leadership competencies for driving high performance Module 2: The Coaching Mindset Understanding the coaching mindset: shifting from directive leadership to empowering leadership Coaching as a tool for leadership development and team performance The benefits of a growth mindset in leadership and performance Key attributes of an effective coach: empathy, active listening, emotional intelligence Module 3: Key Coaching Skills for Leaders Active listening: asking the right questions, listening beyond the words Giving and receiving feedback: providing constructive feedback to motivate and improve performance Building rapport and trust with team members Coaching for growth: helping individuals unlock their potential and build confidence Challenging and supporting: knowing when to push for growth and when to provide support Module 4: Setting Clear, Achievable Goals The importance of goal-setting in coaching for high-performance Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) Aligning team goals with organisational objectives and strategy Techniques for holding team members accountable to their goals Creating a culture of continuous feedback and improvement Module 5: Motivating and Inspiring Teams The psychology of motivation: intrinsic vs extrinsic motivation Leveraging strengths: identifying and utilising team members’ core strengths for high impact Building team ownership: fostering a sense of responsibility and autonomy Using recognition and reward systems to motivate performance Building resilience: coaching through setbacks and challenges Module 6: Coaching for Performance and Development Balancing short-term performance goals with long-term development needs Identifying potential and growth opportunities in your team Conducting effective one-on-one coaching sessions: structure and frameworks Using assessments and data to drive coaching decisions (e.g., 360-degree feedback, performance metrics) Encouraging self-reflection and self-coaching in team members Module 7: Leading through Change and Uncertainty Coaching leaders to navigate change: resilience in times of uncertainty The role of leadership in creating clarity and stability during change Helping teams embrace change and uncertainty with a growth mindset Leading with emotional intelligence during periods of transition Module 8: Action Planning for High-Impact Leadership Coaching Reflecting on your coaching style and leadership strengths Developing an action plan for coaching individual team members and leading high-performing teams Defining key coaching strategies and techniques for ongoing leadership development Creating a culture of feedback and continuous growth within your team Setting up regular check-ins and performance reviews to monitor progress Delivery Style Highly interactive with coaching demonstrations, role-playing, and peer-to-peer coaching exercises Real-world case studies and leadership scenarios to apply key concepts Practical tools, templates, and frameworks for implementing coaching in the workplace Personal action planning for leadership development and team performance Group discussions and reflection activities Course Materials Provided Leadership Coaching Framework and Templates SMART Goals Worksheet and Coaching Conversation Guide Feedback and Accountability Tools Leadership Development Action Plan Resource list: Books, podcasts, and articles on leadership coaching Optional Add-ons One-on-one leadership coaching sessions for personalised development Post-course check-ins and follow-up coaching to track progress Group coaching sessions for team leaders to share best practices and support one another Tailored modules focused on specific leadership challenges (e.g., change management, team dynamics)
Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: Mid-to-senior level leaders, executives, managers, HR professionals, and leadership development coaches looking to enhance their leadership capabilities and create high-performing teams. Course Objectives By the end of this course, participants will be able to: Understand the role of coaching in leadership development and high-impact performance. Learn effective coaching strategies to inspire and elevate team performance. Develop skills in active listening, providing feedback, and fostering accountability. Enhance their ability to set clear goals, motivate teams, and create a culture of continuous improvement. Build an action plan for coaching their teams towards high-impact performance. Course Outline Module 1: The Role of Leadership in High-Impact Performance What defines high-impact leadership and performance? The difference between managing and coaching: leadership approaches that drive results The impact of leadership on organisational culture, productivity, and morale Essential leadership competencies for driving high performance Module 2: The Coaching Mindset Understanding the coaching mindset: shifting from directive leadership to empowering leadership Coaching as a tool for leadership development and team performance The benefits of a growth mindset in leadership and performance Key attributes of an effective coach: empathy, active listening, emotional intelligence Module 3: Key Coaching Skills for Leaders Active listening: asking the right questions, listening beyond the words Giving and receiving feedback: providing constructive feedback to motivate and improve performance Building rapport and trust with team members Coaching for growth: helping individuals unlock their potential and build confidence Challenging and supporting: knowing when to push for growth and when to provide support Module 4: Setting Clear, Achievable Goals The importance of goal-setting in coaching for high-performance Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) Aligning team goals with organisational objectives and strategy Techniques for holding team members accountable to their goals Creating a culture of continuous feedback and improvement Module 5: Motivating and Inspiring Teams The psychology of motivation: intrinsic vs extrinsic motivation Leveraging strengths: identifying and utilising team members’ core strengths for high impact Building team ownership: fostering a sense of responsibility and autonomy Using recognition and reward systems to motivate performance Building resilience: coaching through setbacks and challenges Module 6: Coaching for Performance and Development Balancing short-term performance goals with long-term development needs Identifying potential and growth opportunities in your team Conducting effective one-on-one coaching sessions: structure and frameworks Using assessments and data to drive coaching decisions (e.g., 360-degree feedback, performance metrics) Encouraging self-reflection and self-coaching in team members Module 7: Leading through Change and Uncertainty Coaching leaders to navigate change: resilience in times of uncertainty The role of leadership in creating clarity and stability during change Helping teams embrace change and uncertainty with a growth mindset Leading with emotional intelligence during periods of transition Module 8: Action Planning for High-Impact Leadership Coaching Reflecting on your coaching style and leadership strengths Developing an action plan for coaching individual team members and leading high-performing teams Defining key coaching strategies and techniques for ongoing leadership development Creating a culture of feedback and continuous growth within your team Setting up regular check-ins and performance reviews to monitor progress Delivery Style Highly interactive with coaching demonstrations, role-playing, and peer-to-peer coaching exercises Real-world case studies and leadership scenarios to apply key concepts Practical tools, templates, and frameworks for implementing coaching in the workplace Personal action planning for leadership development and team performance Group discussions and reflection activities Course Materials Provided Leadership Coaching Framework and Templates SMART Goals Worksheet and Coaching Conversation Guide Feedback and Accountability Tools Leadership Development Action Plan Resource list: Books, podcasts, and articles on leadership coaching Optional Add-ons One-on-one leadership coaching sessions for personalised development Post-course check-ins and follow-up coaching to track progress Group coaching sessions for team leaders to share best practices and support one another Tailored modules focused on specific leadership challenges (e.g., change management, team dynamics)
Course Duration: Half-day or full-day program (with virtual delivery options) Target Audience: Mid-to-senior level leaders, executives, managers, HR professionals, and leadership development coaches looking to enhance their leadership capabilities and create high-performing teams. Course Objectives By the end of this course, participants will be able to: Understand the role of coaching in leadership development and high-impact performance. Learn effective coaching strategies to inspire and elevate team performance. Develop skills in active listening, providing feedback, and fostering accountability. Enhance their ability to set clear goals, motivate teams, and create a culture of continuous improvement. Build an action plan for coaching their teams towards high-impact performance. Course Outline Module 1: The Role of Leadership in High-Impact Performance What defines high-impact leadership and performance? The difference between managing and coaching: leadership approaches that drive results The impact of leadership on organisational culture, productivity, and morale Essential leadership competencies for driving high performance Module 2: The Coaching Mindset Understanding the coaching mindset: shifting from directive leadership to empowering leadership Coaching as a tool for leadership development and team performance The benefits of a growth mindset in leadership and performance Key attributes of an effective coach: empathy, active listening, emotional intelligence Module 3: Key Coaching Skills for Leaders Active listening: asking the right questions, listening beyond the words Giving and receiving feedback: providing constructive feedback to motivate and improve performance Building rapport and trust with team members Coaching for growth: helping individuals unlock their potential and build confidence Challenging and supporting: knowing when to push for growth and when to provide support Module 4: Setting Clear, Achievable Goals The importance of goal-setting in coaching for high-performance Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) Aligning team goals with organisational objectives and strategy Techniques for holding team members accountable to their goals Creating a culture of continuous feedback and improvement Module 5: Motivating and Inspiring Teams The psychology of motivation: intrinsic vs extrinsic motivation Leveraging strengths: identifying and utilising team members’ core strengths for high impact Building team ownership: fostering a sense of responsibility and autonomy Using recognition and reward systems to motivate performance Building resilience: coaching through setbacks and challenges Module 6: Coaching for Performance and Development Balancing short-term performance goals with long-term development needs Identifying potential and growth opportunities in your team Conducting effective one-on-one coaching sessions: structure and frameworks Using assessments and data to drive coaching decisions (e.g., 360-degree feedback, performance metrics) Encouraging self-reflection and self-coaching in team members Module 7: Leading through Change and Uncertainty Coaching leaders to navigate change: resilience in times of uncertainty The role of leadership in creating clarity and stability during change Helping teams embrace change and uncertainty with a growth mindset Leading with emotional intelligence during periods of transition Module 8: Action Planning for High-Impact Leadership Coaching Reflecting on your coaching style and leadership strengths Developing an action plan for coaching individual team members and leading high-performing teams Defining key coaching strategies and techniques for ongoing leadership development Creating a culture of feedback and continuous growth within your team Setting up regular check-ins and performance reviews to monitor progress Delivery Style Highly interactive with coaching demonstrations, role-playing, and peer-to-peer coaching exercises Real-world case studies and leadership scenarios to apply key concepts Practical tools, templates, and frameworks for implementing coaching in the workplace Personal action planning for leadership development and team performance Group discussions and reflection activities Course Materials Provided Leadership Coaching Framework and Templates SMART Goals Worksheet and Coaching Conversation Guide Feedback and Accountability Tools Leadership Development Action Plan Resource list: Books, podcasts, and articles on leadership coaching Optional Add-ons One-on-one leadership coaching sessions for personalised development Post-course check-ins and follow-up coaching to track progress Group coaching sessions for team leaders to share best practices and support one another Tailored modules focused on specific leadership challenges (e.g., change management, team dynamics)