Building and Leading High-Performing Teams

Understand the key characteristics of high-performing teams.

Apply strategies to build trust, collaboration, and accountability.

Leverage diversity and strengths within the team.

Align team goals with organisational objectives.

Overcome challenges and navigate through conflict.

Measure and sustain high performance over time.

What defines a high-performing team?

The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning)

Key traits of successful teams (trust, collaboration, accountability)

The importance of team culture and values

Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder)

Building diverse teams with complementary skills

Encouraging collaboration over competition

Strategies for integrating different personalities and work styles

The role of a leader in high-performing teams

Transformational leadership vs transactional leadership

Delegation and empowering team members

Creating a vision and setting clear expectations

The role of trust in team performance

Building rapport and psychological safety

Developing active listening and feedback skills

Encouraging open, honest, and transparent communication

The SMART goal framework for teams

Aligning team goals with organisational strategy

Prioritising and tracking team performance

Creating individual and team accountability

Understanding and addressing team conflict

Strategies for resolving disagreements and promoting collaboration

Facilitating difficult conversations

Problem-solving techniques and decision-making processes

Motivating team members and recognising achievements

Building a culture of continuous improvement

Measuring team performance (KPIs, feedback loops, 360-degree reviews)

Keeping momentum in long-term projects

Tools for measuring team effectiveness (e.g., surveys, team assessments)

Adjusting processes and practices to ensure continuous high performance

Developing a personal and team action plan for ongoing growth

Creating a feedback loop for long-term success

Interactive discussions and team exercises

Group activities, role-playing, and case studies

Practical tools and frameworks for immediate application

Peer feedback and group coaching

Participant workbook with key concepts, templates, and worksheets

Team development toolkits (e.g., team assessment forms, feedback templates)

Leadership and team-building resources for further learning

Personal action plan template for team growth

Personalised team assessment and tailored development plan

Ongoing coaching sessions for team leaders

Facilitated team-building activities for real-world application

Post-course team performance follow-up and support