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Getting Started   The level 3 health and social care diploma qualification is intended to evolve and remunerate the health and social care workers of today and the future and keep bringing recognition and professionalism to the health and social care division. The underlying principle of the course is to ensure a career path for learners who wish to build their care capacities within the health and social care department. The result of the Diploma, an accepted UK qualification, is for the aspirants to have the expertise and the skills needed by organisations worldwide. The qualification will help the students to: Prepare candidates for the job Support to carry out roles in the working environment The level 3 diploma in health and social care qualification offers expertise in work-related programs that give insight, knowledge, and understanding, together with the practical skills required in the health and social care sector. In addition to this, it also permits professional development through optional units. The qualification will help to improve the professional staff and managers of the future in the health and social care division. The qualification provides a standard core of mandatory units that apply to every health and social care setting and lets the students specialise in the optional units. The qualification is also fit for part-time learners in the workplace but yet eligible for full-time learners who can be involved in formal work placements or part-time employment. The learners can advance into or within employment in the health and social sector, either directly by achieving the awards or following further study to QUALIFI Level 4 Health and Social care degree level. Key Benefits The ability to use appropriate literature with the ability to think independently and solve problems. Apply subject knowledge and understanding to address familiar and unfamiliar problems. Recognise the moral and ethical issues of health and social care practice. Capacity to give a clear and accurate account of a subject & engage in debate. Upon completing this Level 3 diploma, learners can progress to the Qualifi Level 4 Certificate or first of 3-year Honours Degree at UK University. Key Highlights Are you an aspirant health worker who wants to sharpen your knowledge, skills and abilities needed for success in the 21st century? Then, Qualifi created the Level 3 Diploma in Health and Social Care program to develop and reward the health and social care workers of today and the future and continue bringing recognition and professionalism to the health and social care sector. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our Qualifi-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The Qualifi Level 3 Diploma in Health and Social Care can open many career pathways including, but not limited to: Social Care Worker with an estimated average salary of £24,000 per annum Personal Assistant, with an estimated average salary of £24,375 per annum Health Care Assistant with an estimated average salary of £22,534 per annum Community Development Worker with an estimated average salary of £24,000 per annum Community Development Manager, with an estimated average salary of £32,569 per annum Health administrator with an estimated average salary of £24,932 per annum Charity Officer with an estimated average salary of £27,500 per annum Nursing; with an estimated average salary of £33,384 per annum   About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included?   Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform, where you can access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, practical applications including real-world examples, and case studies will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform. This facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements   The qualifications have been intended to be open without barriers restricting access and progression. They are eligible for the course through a centre interview, and they are expected to hold the following: Learners with qualifications at Level 2 and QUALIFI Level 3 Recognition in H&SC. Learners who have work involved in the health and social care segment and show aspiration with clear professional objectives; Learners with a level 3 qualification in another train need to build up their vocations in health and social care. The qualification structure includes mandatory and optional units covering various themes relating to learning outcomes. Every module has an equivalency of 10 credits. It is required to complete six modules to accomplish the 60 credits that point to the criteria to achieve a Level 3 Diploma in Health and Social Care. Lectures and workshops are to be attended by the learners that cover the subject matter. Formative assessments (weighted at 0%) may be included in the lectures or tutorials to identify the knowledge and understanding of specific topics and subjects. Units include reflective exam sets/summative assessments for evaluation purposes. Progression   Learners completing the QUALIFI Level 3 Health and Social Care Diploma Will progress to: The QUALIFI Level 4 Certificate in Health and Social Care, or The first year of undergraduate study in health and social care or Directly into employment in an associated profession.   Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- An Introduction to Health and Social Care Reference No : HSC301 Credit : 10 || TQT : 100 The learner will gain knowledge and the responsibilities regards to health and social care. And also they will understand the role of regulatory bodies and the impact of those working the health and social care sector. UNIT2- Communication for Health and Social Care Reference No : HSC302 Credit : 10 || TQT : 100 The learner will look into the variety of communication methods used in the health and social care field. It will help to overcome the barriers to effective communications. UNIT3- Promoting Health in the Population Reference No : HSC303 Credit : 10 || TQT : 100 The unit aim to the users who working in the health and social care field to identify the responsibility of promoting health UNIT4- Person-Centred Care Reference No : HSC304 Credit : 10 || TQT : 100 The learner will analyse the difficulties of balancing individual autonomy and minimising potential risk to vulnerable service users. UNIT5- Understanding Diabetes Care Reference No : HSC305 Credit : 10 || TQT : 100 Diabetes, particularly type 2 diabetes, is a developing health issue in the UK. May users wil faces the difficulties of diabetics. This can genuinely influence personal life and, will lead to physical and mental difficulties for everyone. In this unit students will build up and understand the condition, related complications , treatments and care. UNIT6- Understanding Stroke Care Reference No : HSC306 Credit : 10 || TQT : 100 "May users have the condition of stroke correctly a cerebro vascular accident . In this unit, students will look at the kinds of cerebro vascular mishap (CVA) and the side effects shown, including versatility and speech and swalloing issues.They will analyze the measures that could decrease the rate of CVA, just as taking at help of people who having CVA previously. This will incorporate guides to correspondence and the advantage of specific stroke units in accomplishing positive results." UNIT7- Understanding Dementia Care Reference No : HSC307 Credit : 10 || TQT : 100 Dementia is a developing medical issue in the UK. Many clients will have dementia and the related difficulties related with it. This can genuinely influence personal satisfaction not just for the service users however for their loved ones. The mental and physical weight of thinking about somebody with dementia is very difficult. In this unit, students will build up a comprehension of the psychological condition, related complexities and related treatment and care needs of these service users. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Overview This comprehensive course on Office Assistant and Secretarial Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Assistant and Secretarial Diploma comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Assistant and Secretarial Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Assistant and Secretarial Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 36 lectures • 08:46:00 total length •Module One - Getting Started: 00:05:00 •Module Two - Working with Your Manager: 00:15:00 •Module Three - Administrative Soft Skills: 00:15:00 •Module Four - Effective Time Management: 00:20:00 •Module Five - Meeting Management: 00:17:00 •Module Six - Tools of the Trade (I): 00:17:00 •Module Seven - Tools of the Trade (II): 00:15:00 •Module Eight - Being an Effective Gatekeeper: 00:15:00 •Module Nine - Organizational Skills: 00:15:00 •Module Ten - Confidentiality Guidelines: 00:15:00 •Module Eleven - Special Tasks: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:05:00 •Module Two - Why Your Office Needs Administrative Procedures: 00:15:00 •Module Three - Gathering the Right Tools: 00:10:00 •Module Four - Identifying Procedures to Include: 00:15:00 •Module Five - Top Five Procedures to Record: 00:15:00 •Module Six - What to Include in Your Binder (I): 00:15:00 •Module Seven - What to Include in Your Binder (II): 00:15:00 •Module Eight - Organizing Your Binder: 00:15:00 •Module Nine - What Not to Include in the Procedure Guide: 00:15:00 •Module Ten - Share Office Procedure Guide: 00:10:00 •Module Eleven - Successfully Executing the Guide: 00:12:00 •Module Twelve - Wrapping Up: 00:05:00 •Module One - Getting Started: 00:10:00 •Module Two - Verbal Communication Skills: 00:20:00 •Module Three - Non-Verbal Communication Skills: 00:20:00 •Module Four - Making Small Talk and Moving Beyond: 00:20:00 •Module Five - Moving the Conversation Along: 00:25:00 •Module Six - Remembering Names: 00:15:00 •Module Seven - Influencing Skills: 00:20:00 •Module Eight - Bringing People to Your Side: 00:15:00 •Module Nine - Sharing Your Opinion: 00:15:00 •Module Ten - Negotiation Basics: 00:30:00 •Module Eleven - Making an Impact: 00:15:00 •Module Twelve - Wrapping Up: 00:05:00

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Description: Medical secretaries are responsible for performing the administrative duties and tasks necessary to ensure quality patient care, and provide support to caregivers and families.  The Medical Secretary Certificate is designed to prepare you for administrative careers in the healthcare field with a focus on medical offices such as medical clinics, optometrists, physician offices and wellness centers. The course will teach you about medical office procedures and gain the knowledge required to act as the first point of contact for patients, provide accurate and timely information, and perform office administration tasks such as correspondence, filling, report writing and telephone support. The course is suitable for beginners as well as those already working as a Medical Secretary or Administrator who are looking to gain recognition for their knowledge and skills and develop their skills further to boost confidence and increase job opportunities. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Medical Secretary Certificate is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Medical Secretary Certificate is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Medical Secretary Introduction to Medical Secretary 00:19:00 Organise Schedules 00:23:00 Maintaining Medical Records 00:22:00 Effective Filing Systems in Medical Offices 00:19:00 Confidentiality in a Medical Environment 00:17:00 Controlling Stocks and Supplies 00:11:00 Medical Jargon and Terminology 00:28:00 Maintaining Workplace Safety 00:23:00 Information Technology in Health Care 00:16:00 Legal aspects and Ethics 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: One of the hidden truths about the success of a business is the excellent and cooperative environment maintained by the employee. Excellent communication and friendly atmosphere can increase the rate of progress. It not only enhances the achievement ratios but also creates more opportunities for work and creativity. The aim of the Administrative Assistant Training Course is to help you understand the sense of professionalism and duty to your colleagues and institutions. Throughout the course, you will be able to know the different types of communication skills such as verbal, non-verbal or written skill, the importance of good communication skills including listening, questioning, and being more assertive. Finally, the course will teach you how to deal with stress and how to say no politely when necessary. Learning Outcomes: Understand the importance of professional presence on the job. How to self-manage to become more effective and efficient. Improved communications skills, including listening, questioning, and being more assertive. Increased effectiveness in recognizing and managing conflict, and dealing with difficult people. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Administrative Assistant Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Administrative Assistant Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:05:00 Personal Best, Professional Best 00:15:00 Understanding Assertiveness 00:15:00 Improving Your Assertiveness Skills 00:15:00 Communication Skills 00:05:00 Asking and Listening 00:15:00 Non-Verbal Messages 00:15:00 Getting Ahead 00:15:00 Self-Management 00:15:00 Setting Goals 00:15:00 Working with Difficult People 00:15:00 Learning to Say No 00:15:00 Dealing with Stress 00:15:00 Mock Exam Mock Exam- Administrative Assistant Training Course 00:20:00 Final Exam Final Exam- Administrative Assistant Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This online course trains you as a Youth Mental Health First Aider (MHFAider®), giving you: An in-depth understanding of young people’s mental health and factors that affect wellbeing Practical skills to spot the triggers and signs of mental health issues Confidence to reassure and support a young person in distress Enhanced interpersonal skills such as non-judgemental listening Knowledge to help a young person recover their health by guiding them to further support – whether that’s through self-help sites, their place of learning, the NHS, or a mix – engaging with parents, carers and external agencies where appropriate Ability to support a young person with a long term mental health issue or disability to thrive Tools to look after your own mental wellbeing Format This is an online course delivered through the MHFA England Online Learning Hub Learning takes place through four live training sessions spread across one to two weeks, with self-learning activities in between. See course structure section below for more detail Each session is built around a Youth Mental Health First Aid action plan We limit numbers to 16 people per course so that the instructor can keep people safe and supported while they learn Course StructureSession 1: Introduction Individual learning (1 hour 15 minutes): Introduction to the Online Youth Mental Health First Aid course and the Online Learning Hub Activity 1: Why Youth Mental Health First Aid? Activity 2: What is ALGEE? Activity 3: What is mental health? Activity 4: Mental health and stigma Activity 5: Mental health quiz: Impact of mental health Activity 6: Risk and protective factors for mental health Activity 7: The Stress Container Live session (2 hours 35 minutes): Introduction to the course Outline of live session 1, the value of Youth Mental Health First Aid Introduce ALGEE Recap what mental health is Recap the Mental Health Continuum Stigma Recap why Youth Mental Health First Aid is important Recap risk and protective factors The Stress Container The Frame of Reference Session 2: Depression, Anxiety & Self-Care Individual learning (1 hour 15 minutes): Activity 8: Your Stress Container Activity 9: Your Frame of Reference Activity 10: What is depression? Activity 11: What is anxiety? Live session (2 hours 10 minutes): Introduction to live session 2 Recap of homework after live session 1 Recap depression Signs and symptoms of depression in a young person Recap anxiety Signs and symptoms of anxiety in a young person ALGEE for depression and anxiety in a young person ALGEE for depression and anxiety, action 1 ALGEE for depression and anxiety, action 2-5 Self-care and close Session 3: Suicide & PsychosisIndividual learning (1 hour 20 minutes) Activity 12: Adolescent brain development Activity 13: About suicide Activity 14: Suicide risk factors Activity 15: What is psychosis? Activity 16: Lived experience of psychosis Activity 17: ALGEE for psychosis Live session (2 hours 5 minutes) Introduction to live session 3 Recap suicide Explore the impact of suicidal feelings ALGEE for suicidal crisis Practice non-judgemental listening skills Recap psychosis Recap warning signs and symptoms of psychosis Recap ALGEE for psychosis Session 4: Self-harm, Recovery & Action PlanningIndividual learning (1 hour 35 minutes) Activity 18: What is self-harm? Activity 19: What are eating disorders? Activity 20: Resilience Workbook activity 7: My action plan for using Youth Mental Health First Aid (completed after live session) Live session (2 hours 25 minutes) Introduction to live session 4 Recap self-harm, the self-harm continuum Warning signs of self-harm in young people ALGEE for self-harm Recap eating disorders ALGEE for eating disorders Applying MHFA to family and carers; the Recovery Tree Evaluation forms and close

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