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26915 Courses delivered Online

Social Housing Management

By Imperial Academy

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Social Housing Management
Delivered Online On Demand
£100

Financial Risk Management

4.9(27)

By Apex Learning

Overview This comprehensive course on Financial Risk Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Financial Risk Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Financial Risk Management. It is available to all students, of all academic backgrounds. Requirements Our Financial Risk Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 7 lectures • 01:06:00 total length •Lesson 01: Introduction: 00:01:00 •Lesson 02: Derivatives-Concepts and types of derivatives,: 00:09:00 •Lesson 03: Future contracts, understanding future concepts deviating risks: 00:07:00 •Lesson 04: Settlement in future markets: 00:13:00 •Lesson 05: Option contracts, call option, Analysis of Holder and Writer in call option: 00:16:00 •Lesson 06: Put option, Analysis of Holder and writer in put option: 00:11:00 •Lesson 07: Types of options in the expiration date: 00:09:00

Financial Risk Management
Delivered Online On Demand1 hour 6 minutes
£12

Security Management Diploma

4.7(160)

By Janets

Our Security Management Diploma course will provide learners with a broad understanding of security theory and best practices in the workplace. After successful course completion, students will be able to utilise their theoretical knowledge and practical skills to identify issues, understand risks and how to neutralise them. This award-winning Security Management Diploma is our most popular online course for anyone looking to start a career or challenge themselves to learn something new in security management. The Diploma is structured into 8 exciting units, complete with expertly designed online study materials and video lessons so you can learn everything you need to know to succeed. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for a Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Security Management Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

Security Management Diploma
Delivered Online On Demand3 weeks
£9.99

Conflict Management Training

By Study Plex

Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction to Your Conflict Management Course Welcome to the Course 00:03:00 What are Conflict and Conflict Management? 00:03:00 Understand the Keys to Conflict The Rational and Irrational Sources of Conflict 00:03:00 The Effects of Respect on Conflict 00:04:00 How to Use Respect to Help Resolve Conflict 00:04:00 How Misunderstandings Arise... and the Solution How Communication Works 00:05:00 How we Listen: The Four Listening Levels 00:04:00 How to Listen Well 00:04:00 Personality Types in Conflict How Personality Types Conflict 00:02:00 How Specific Personalities Clash at Work 00:04:00 How to Avoid Personality Clash 00:02:00 Escalation of Conflict Resistance: It's Not Conflict… yet. 00:01:00 The Onion Model of Resistance 00:06:00 The Signs of Conflict Escalation 00:02:00 De-escalating Conflict The Strategies for Handling Conflict 00:05:00 Conflict De-escalation Process 00:03:00 Conflict Handling Modes - The Thomas-Kilmann Model 00:02:00 The Five Thomas-Kilmann Modes 00:06:00 Getting Help from a Third Party 00:05:00 How to Recover from a Broken (Professional) Relationship 00:05:00 Closing Section Good Conflict and Bad Conflict 00:03:00 The Secret to Avoiding Conflict 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Conflict Management Training
Delivered Online On Demand
£19

Customer Service Management: Recovering Difficult Customers

4.5(3)

By Studyhub UK

Overview In an era where brand loyalty is highly coveted yet elusive, the 'Customer Service Management: Recovering Difficult Customers' course serves as your compass to navigate the treacherous waters of volatile client interactions. Our comprehensive curriculum highlights the art and science of transforming challenging situations into opportunities, turning disgruntled customers into brand ambassadors. Delve deep into the core essence of who you are, refine your approach to handling customers in-person, over the phone, or electronically, and master the nuances of discerning when to escalate a situation. Customers today crave more than just a product; they yearn for a memorable experience. The course offers a rich tapestry of skills and knowledge tailored to meet modern-day challenges. From developing your attitude to cultivating return business, each module unfolds a new chapter in the world of stellar customer service. By the end of this transformative journey, learners will possess the understanding to tackle complex customer-centric scenarios with finesse and poise. Electronic customer service has emerged as the new frontier in today's digital age. With our dedicated modules focusing on telephonic and electronic customer service, learners will be able to effectively cater to the digitally-savvy clientele. Additionally, our exclusive segment on 'Recovering Difficult Customers' will empower you with strategies to mend bridges and foster positive relationships even after a misstep. Learning Outcomes Understand the foundational principles of effective customer service management. Develop a positive, solution-oriented attitude towards customer interactions. Recognise and aptly address diverse customer needs to ensure satisfaction. Strategise and implement techniques to ensure return business and loyalty. Deliver outstanding customer service face-to-face, telephonically, and digitally. Acquire expertise in managing and recovering challenging customer scenarios. Distinguish between situations that can be resolved independently and those requiring escalation. Why buy this Customer Service Management: Recovering Difficult Customers? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Service Management: Recovering Difficult Customers you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Service Management: Recovering Difficult Customers is suitable for:  Aspiring customer service managers aiming to excel in their roles. Businesses seeking to elevate their customer service standards. Frontline staff keen on enhancing their customer interaction techniques. Team leads or supervisors in charge of customer service departments. Entrepreneurs aiming to build a robust customer-centric model. Prerequisites This Customer Service Management: Recovering Difficult Customers was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Manager: £25,000 - £45,000 Annually Client Relationship Officer: £28,000 - £50,000 Annually Customer Retention Specialist: £24,000 - £40,000 Annually Call Centre Supervisor: £22,000 - £35,000 Annually Customer Experience Strategist: £30,000 - £55,000 Annually Digital Customer Service Analyst: £27,000 - £52,000 Annually Course Curriculum Customer Service Management: Recovering Difficult Customers Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Customer Service Management: Recovering Difficult Customers 00:20:00 Final Exam Final Exam - Customer Service Management: Recovering Difficult Customers 00:20:00

Customer Service Management: Recovering Difficult Customers
Delivered Online On Demand2 hours 38 minutes
£10.99

Party Planning and Events Management Course

4.7(160)

By Janets

Event Management witnessed tremendous success within the last couple of years. Through the Party Planning and Events Management Course , you will familiarise with the concepts that will assist you to plan an event successfully. Learn to arrange any sorts of the party, including birthday, launch party, hen party, conferences, weddings, surprise party, anniversaries, funeral, baby shower, trade shows, Christmas party, etc. In addition to that, various decoration styles, greetings, managing food and catering, and others essential topics also covered in this course. Gain outstanding organisational skills, including excellent communication and customer care skills, and explore how to work under pressure, meet deadlines, solve problems and deal with the unexpected. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Party Planning and Events Management Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

Party Planning and Events Management Course
Delivered Online On Demand1 hour 48 minutes
£9.99

L7 Advanced Diploma in Supply Chain Management

By Training Tale

Businesses at all levels become more dependent on outsourcing as a result supply chains are becoming more complex. Even the smallest businesses now rely on third parties to run their daily operations, making them unable to operate independently. Alternatively, every business relies on countless other businesses to function. Problems and inefficiencies are more likely to arise as supply chains become more complex. Organisations all over the world highly value the abilities, skills, and competencies of skilled supply chain managers. Through this L7 Advanced Diploma in Supply Chain Management, you will gain a solid understanding of the importance of effective supply chains for modern businesses and learn how to manage inventory, transport and delivery, procurement, production, and delivery efficiency. Learn the duties of the job as a professional supply chain manager and earn a certificate in supply chain management that could improve your career opportunities! Learning Outcomes After completing this L7 Advanced Diploma in Supply Chain Management, learner will be able to: Understand principles of supply chain management Gain in-depth knowledge of supply chain strategy: The big picture Gain a thorough understanding of customer service: The ultimate goal of supply chain management Understand demand planning and forecasting Understand inventory control and planning Gain in-depth knowledge about warehouse Understand transportation planning Understand sourcing Understand logistics intermediaries Why Choose Level 7 Advanced Diploma in Supply Chain Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Detailed Course Curriculum Module 1: Principles of Supply Chain Management Module 2: Supply Chain Strategy: The Big Picture Module 3: Customer Service: The Ultimate Goal of Supply Chain Management Module 4: Demand Planning and Forecasting Module 5: Inventory Control and Planning Module 6: Warehouse Module 7: Transportation Planning Module 8: Sourcing Module 9: Logistics Intermediaries Module 10: Global Supply Chain Management Module 11: Legally, Ethically, and Socially Responsible Supply Chain Practises Module 12: Measuring the Supply Chain Performance Module 13: Emerging Technology in Supply Chain Management Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this L7 Advanced Diploma in Supply Chain Management course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? L7 Advanced Diploma in Supply Chain Management This is ideal for anyone interested in pursuing a career in supply chain management. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path With the help of this course, you will be able to seek several promising career opportunities. Certificates Certificate of completion Digital certificate - Included

L7 Advanced Diploma in Supply Chain Management
Delivered Online On Demand7 hours
£12

Aviation Management & Safety Training

4.9(27)

By Apex Learning

Aviation is a complex and ever-changing industry, and the laws and regulations that govern it are constantly evolving. This Aviation Management & Safety Training bundle course will provide you with the scientific information you need to understand the legal and regulatory framework of aviation management and safety. This Aviation Management & Safety Training bundle course will cover all aspects of aviation law, from the basics of air law to the latest developments in climate change and environmental impact. You will learn about the legal framework that governs the aviation industry, as well as the practical implications of these laws. Learning Outcomes: Understand the legal and regulatory framework of aviation management and safety. Analyze the growth and benefits of the aviation industry. Apply aviation law to real-world situations. Contribute to the development of sustainable aviation practices. Identify and mitigate risks to aviation safety. Communicate effectively with stakeholders in the aviation industry. Use research and analytical skills to solve problems in aviation management and safety. This Aviation Management & Safety Training bundle course consists of the following premium courses: Course 01: Aviation Law Training Course 02: Airport Management Level 3 Course 03: Ground Handling and Aviation Management Course 04: Security Management Advanced Diploma Course 05: Fire Safety | Online Course Course 06: First Aid at Work Course 07: Air Cabin Crew Online Diploma Course Course 08: Customer Relationship Management Course 09: Operations Management Course 10: Cross-Cultural Awareness Training Course 11: Interpersonal Skills in Management Sign up for the Aviation Management & Safety Training bundle course today and start your journey to a successful career in this exciting field! This Aviation Management & Safety Training bundle course is designed to provide you with the knowledge and skills you need to succeed in a career in aviation management and safety. This Aviation Management & Safety Training bundle course covers a wide range of topics, including aviation law, air policy, climate change, and environmental impact. You will also learn about the practical aspects of aviation management, such as aircraft management and airport security. The Curriculum of Aviation Management & Safety Training bundle: Course 01: Aviation Law Training Module 01: Introduction to Aviation Law Training Module 02: Growth and Benefits Module 03: Air Policy Module 04: Public International Law Module 05: Private International Law Module 06: Aviation Law Module 07: Criminal Law Module 08: Commercial Law Module 09: Rules and Regulation Module 10: Climate Change Module 11: Environmental Impact Module 12: Aircraft Management and Insurance Module 13: Airport Security and Operations =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing this Aviation Management & Safety Training bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are employed in the industry (operational employees). Employees from the safety office. Anyone who is interested in learning. Freshers and experienced professionals who wish to expand their industry knowledge. Requirements Our Aviation Management & Safety Training bundle course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path This Aviation Management & Safety Training bundle course is valuable knowledge to have and would be helpful for the following career options: Aviation Safety Officer: £25,000 - £40,000 Aviation Lawyer: £30,000 - £60,000 Aviation Consultant: £40,000 - £80,000 Airport Manager: £50,000 - £100,000 Airline Manager: £60,000 - £120,000 Aviation Executive: £70,000 - £150,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Aviation Law Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Aviation Management & Safety Training
Delivered Online On Demand
£45

Planning and Control with Oracle Primavera P6 PPM Professional

By Packt

Master the art of project planning, scheduling, and resource management with Oracle Primavera P6 PPM Professional. The course offers a streamlined approach to efficiently manage projects and includes workshops for intermediate-level users to apply their knowledge in practice.

Planning and Control with Oracle Primavera P6 PPM Professional
Delivered Online On Demand17 hours 53 minutes
£123.99

Compliance and Risk Management Training Course

By Xpert Learning

About Course Learn Compliance and Risk analysis with this Compliance and Risk Management Training Course to enhance your organization's operation Do you want to be confident in your ability to manage compliance and risk? Are you ready to protect your organization from the many compliance issues and risks? Compliance and Risk Management Training Course by Xpert Learning will teach you how to identify, assess and mitigate compliance issues and risks. It also helps to develop a Robust Compliance and Risk Management System. Globally, businesses continue to face challenges and risks associated with dynamic economic and market environments. This has led to the adoption of more stringent standards and regulations, which are increasingly changing how organisations manage their operations. The compliance function of an organisation has never been more important, as it now needs to proactively govern everything from internal policies to employee behaviour.Learning Outcomes Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how to manage the compliance risks Improve business performance by implementing systems and structures that support effective risk management This short course teaches you the skills to create a culture of ethical compliance in your organisation. Over eight modules, you'll gain an in-depth understanding of compliance risk analysis and management that can be applied to your own context. Ensure the long-term sustainability of your business by adhering to regulations, implementing policies, and developing a strategic approach to managing compliance risk. This course is designed to help you understand the key issues of compliance and risk management. You will learn how to identify, assess and mitigate compliance issues and risks and develop a robust Compliance and Risk Management System. The course is suitable for both individuals seeking an understanding of the area, as well as professionals required to maintain, alter, and improve compliance systems within their organisations. What Will You Learn? Achieve enhanced Compliance Management knowledge and the ability to design a compliance risk management plan considering the regulatory risks Learn about the five basic elements of compliance. Learn how to Identify different sources of risk. Understand the foundations of Compliance Risk Management CRM in an organization and how the compliance risks are managed Improve business performance by implementing systems and structures that support effective risk management Course Content Introduction to Compliance and Risk Management Introduction to Compliance and Risk Management Fundamentals of Compliance and Risk Management Fundamentals of Compliance and Risk Management part 1 Fundamentals of Compliance and Risk Management part 2 Elements of Compliance Elements of Compliance Compliance Management System (CMS) Compliance Management System (CMS) Compliance and Ethics Compliance and Ethics Introduction to Risk Management Introduction to Risk Management Risk Management Process Risk Management Process The Fundamentals of Operational Risk Management Conclusion A course by Xpert Learning RequirementsWillingness to learn how companies work to manage Compliance and Risks. Basic knowledge of Risk Management, Compliance and Governance Structure will help, but not mandatory. Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management Audience Compliance Officers Risk Managers Managers and Supervisors Business Owners and Entrepreneurs Students and Graduates Auditors and Consultants Anyone Interested in Compliance and Risk Management

Compliance and Risk Management Training Course
Delivered Online On Demand1 hour 12 minutes
£9.99