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Duration 1 Days 6 CPD hours This course is intended for This course is designed for sales representatives who are managing their sales territories, with the goal of converting sales leads into sales opportunities and sales opportunities into closed sales. You may be selling products or services, or you may or may not be familiar with other CRM systems and may be new to Salesforce CRM. Overview In this course, students will create and manage records in the trial version of Salesforce© Sales Cloud© Lightning Enterprise Edition.Students will:- Create a basic Salesforce Sales Cloud environment and navigate the interface.- Optimize lead qualification.- Manage accounts and contacts.- Manage the opportunity pipeline.- Use Salesforce email.- Work with reports and dashboards. This course will give students the knowledge and skills they need to use Salesforce© in the real world?ultimately enabling them to meet and exceed their sales targets. Getting Started with Salesforce Set Up a Trial Version of Salesforce Sales Cloud Enterprise Edition Navigate the Salesforce LE Interface Navigate in the Salesforce Classic Interface Optimizing Lead Qualification View Leads Manage Leads Work Leads Convert Leads Managing Accounts and Contacts Manage Accounts Manage Contacts Managing the Opportunity Pipeline Manage Opportunities Work Opportunities Close Opportunities Using Salesforce Email Use Salesforce Email in Salesforce Classic Use Salesforce Email in Salesforce LE Working with Reports and Dashboards View Reports and Dashboards Create and Edit Reports and Dashboards

Step into the world of leadership in cleanliness and hygiene with our Cleaning Supervisor course. This comprehensive program will equip you with the knowledge and skills needed to excel in the realm of cleaning management. From understanding the basics of the cleaning job to delving into specific areas like house cleaning, commercial kitchen sanitation, and office tidiness, this course covers it all. You'll learn the art of cleaning diverse spaces, managing a team, and even discover how to kickstart and run your own cleaning business. As a cleaning supervisor, you play a vital role in maintaining safe, sanitary environments, and this course will prepare you for success in this essential profession. Learning Outcomes Gain expertise in a wide range of cleaning jobs. Master the use of cleaning equipment, products, and clothing. Understand the nuances of cleaning various spaces, from homes to offices. Develop essential skills for running a cleaning business. Learn effective staff management and customer satisfaction techniques. Why choose this Cleaning Supervisor course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Cleaning Supervisor course for? Aspiring cleaning supervisors looking to advance their careers. Cleaning professionals seeking to enhance their skills and knowledge. Individuals interested in starting and managing a cleaning business. Anyone aiming to maintain clean and safe environments. Those with a passion for cleanliness and hygiene. Career path Cleaning Supervisor: £18,000 - £35,000 Housekeeping Manager: £20,000 - £40,000 Office Cleaning Manager: £22,000 - £45,000 Cleaning Service Quality Inspector: £20,000 - £40,000 Facilities Manager: £25,000 - £60,000 Prerequisites This Cleaning Supervisor does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cleaning Supervisor was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Mock Exam Mock Exam - Cleaning Supervisor 00:20:00 Final Exam Final Exam - Cleaning Supervisor 00:20:00 Assignment Assignment - Cleaning Supervisor 00:00:00

With 75% of businesses having faced legal action over breaches in duty of care in the past decade, understanding this crucial responsibility is more important than ever. Welcome to 'Navigating Duty of Care: Best Practices and Legal Framework in the UK', a course designed to keep your organisation on the right side of the law, while ensuring the highest standards of care.   This comprehensive course is split into nine interactive modules, each honing in on a specific area of duty of care, from the initial introduction to advanced risk management. Delve into the complexities of UK-specific legislation and become familiar with effective safeguarding practices. Learn to navigate and manage conflict while devising workplace protocols that support the duty of care. The final module encourages personal development, equipping you to meet these responsibilities head-on.   This isn't just a course; it's an investment in your organisation's future. By mastering the intricacies of duty of care, you'll not only protect your organisation from potential legal action but will also cultivate a culture of care, ensuring the wellbeing of all individuals involved. Join us on this journey to implement the best practices and navigate the complex legal frameworks surrounding duty of care in the UK. Don't just meet the standard, exceed it. Sign up for the course today! Learning Outcomes: Upon completion of the Navigating Duty of Care course, you should be able to:   Understand the fundamental concept and policies related to the duty of care. Gain insight into the specific legislation related to duty of care in the UK. Learn effective methods to safeguard individuals within your organisation. Master the skills to manage conflict and navigate difficult situations. Develop a strong foundation in risk management strategies. Implement appropriate workplace protocols to uphold the duty of care. Foster personal growth and readiness to meet the duty of care responsibilities. Who is this course for: Our Navigating Duty of Care course is ideal for:   Aspiring legal professionals seeking a solid grounding in the duty of care. Human Resources practitioners keen to elevate their organisational standards. Managers and team leads aiming to create safer workplace environments. Compliance officers needing a comprehensive understanding of UK legislation. Anyone interested in fostering a culture of care within their organisation. Career Path:  This Navigating Duty of Care course offers a path for professionals looking to specialise in legal, human resources, or management roles where understanding the duty of care is essential. It's a stepping stone towards positions such as Compliance Officer, HR Manager, or Legal Advisor, aiding you in ensuring organisational adherence to legal standards and fostering safer and more inclusive workplace environments. Certification After studying the course materials of the Navigating Duty of Care: Best Practices and Legal Framework in the UK course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options.    A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99.   Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Navigating Duty of Care: Best Practices and Legal Framework in the UK course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Introduction to the Duty of Care Introduction to the Duty of Care 00:32:00 Module 02: Policies of Duty of Care Policies of Duty of Care 00:20:00 Module 03: Duty of Care Related Legislations in UK Duty of Care Related Legislations in UK 00:25:00 Module 04: Safeguarding Individuals Safeguarding Individuals 00:23:00 Module 05: Managing Conflict and Difficult Situations Managing Conflict and Difficult Situations 00:23:00 Module 06: Risk Management Part 1 Risk Management Part 1 00:21:00 Module 07: Risk Management Part 2 Risk Management Part 2 00:18:00 Module 08: Workplace Protocols to Support Duty of Care Workplace Protocols to Support Duty of Care 00:19:00 Module 09: Personal Development Personal Development 00:18:00

Delve deep into the dynamic world of sales and marketing with our comprehensive 'Diploma in Sales and Marketing Certificate' course. Kickstart your journey by mastering the nuances of 'the talk', paving your way through persuasive pitching techniques, and expertly handling objections. Understand the vast landscape of marketing, from its foundational principles to diverse strategies. Learn how to communicate compellingly, avoid common marketing mistakes, and make data-driven decisions to ensure your campaign's success. Learning Outcomes Acquire proficiency in initiating sales conversations and creative openings. Develop techniques to manage and overcome customer objections. Understand the intricacies of diverse marketing strategies and the marketing mix. Harness skills for efficient customer communication and follow-ups. Recognise and circumvent common marketing pitfalls, enhancing campaign effectiveness. Why choose this Diploma in Sales and Marketing Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Diploma in Sales and Strategic Marketing Certificate Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Sales and Marketing Certificate for? Individuals keen to venture into sales and marketing roles. Entrepreneurs aiming to enhance their product/service visibility. Sales professionals looking to sharpen their pitching skills. Marketing enthusiasts wishing to expand their knowledge spectrum. Companies aiming to train their staff in effective sales and marketing strategies. Career path Sales Executive: £20,000 - £35,000 Marketing Assistant: £18,000 - £22,000 Account Manager: £25,000 - £40,000 Digital Marketing Specialist: £24,000 - £35,000 Brand Manager: £35,000 - £50,000 Sales and Marketing Director: £50,000 - £100,000+ Prerequisites This Diploma in Sales and Strategic Marketing Certificate does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Sales and Strategic Marketing Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Understanding the Talk Understanding the Talk 00:11:00 Module 02: Getting Prepared to Make the Call Getting Prepared to Make the Call 00:08:00 Module 03: Creative Openings Creative Openings 00:08:00 Module 04: Making Your Pitch Making Your Pitch 00:11:00 Module 05: Handling Objections Handling Objections 00:10:00 Module 06: Sealing the Deal Sealing the Deal 00:11:00 Module 07: Following Up Following Up 00:14:00 Module 08: Setting Goals Setting Goals 00:10:00 Module 09: Managing Your Data Managing Your Data 00:10:00 Module 10: Using a Prospect Board Using a Prospect Board 00:11:00 Module 11: What is Marketing? What is Marketing? 00:10:00 Module 12: Common Marketing Types (I) Common Marketing Types (I) 00:07:00 Module 13: Common Marketing Types (II Common Marketing Types (II) 00:08:00 Module 14: The Marketing Mix The Marketing Mix 00:07:00 Module 15: Communicating the Right Way Communicating the Right Way 00:07:00 Module 16: Customer Communications Customer Communications 00:07:00 Module 17: Marketing Goals Marketing Goals 00:07:00 Module 18: The Marketing Funnel The Marketing Funnel 00:07:00 Module 19: Marketing Mistakes (I) Marketing Mistakes (I) 00:08:00 Module 20: Marketing Mistakes (II) Marketing Mistakes (II) 00:08:00 Mock Exam Mock Exam - Diploma in Sales and Marketing Certificate 00:20:00 Final Exam Final Exam - Diploma in Sales and Marketing Certificate 00:20:00

Fraud is a serious issue for all types of businesses. Fraud is predicted to cost firms in the United Kingdom £193 billion every year. This Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities course will teach you the fundamentals of fraud prevention, allowing you to develop a solid defence against fraudulent activity.   Module 01 kicks off with an insider's look at becoming a fraud investigator, setting the stage for your journey into this crucial field. Navigate the complex realm of risk management and fraud detection in Modules 02 and 04. Our expert-designed curriculum takes you beyond theoretical knowledge, honing your practical abilities to spot fraudulent activities early on, ensuring the integrity of your organisation. Module 03 highlights the fundamental principles of fraud prevention, providing you with a robust framework for preemptive action.   With Module 05, we delve into how to react when identifying fraud - from initial investigation to crafting an effective response. Lastly, understanding the legal landscape is critical in the fight against fraud. Module 06 guides you through the intricate UK laws and legislation related to fraud, empowering you with legal knowledge to secure your operations and maintain compliance.    Take the first step towards a more secure future - enrol in the Principles of Fraud Prevention course today. Learning Outcome: Upon completion of the Principles of Fraud Prevention course, you will be able to: Understand the role and responsibilities of a professional fraud investigator. Develop skills to manage risk and identify potential fraud scenarios. Comprehend the principles and techniques of fraud prevention. Gain proficiency in detecting fraud and collecting relevant evidence. Learn to respond effectively and manage situations when fraud is detected. Acquire an understanding of UK laws and legislation regarding fraud. Why buy this Principles of Fraud Prevention course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this course for: This Principles of Fraud Prevention course is ideal for:   Aspiring fraud investigators aiming to boost their skill set. Financial professionals interested in fraud detection and prevention. Business owners looking to protect their organisation from fraud. Law enforcement officials dealing with financial crime investigations. Corporate compliance officers seeking a deeper understanding of fraud. Career Path: This Principles of Fraud Prevention course will help you to pursue a range of career paths, such as: Fraud Investigator: Salary range £30,000 - £45,000 Per year. Risk Management Specialist: Salary range £40,000 - £60,000 Per year. Financial Analyst: Salary range £35,000 - £55,000 Per year. Forensic Accountant: Salary range £50,000 - £70,000 Per year. Compliance Officer: Salary range £45,000 - £65,000 Per year. Anti-Money Laundering Specialist: Salary range £40,000 - £60,000 Per year. Certification After studying the course materials of the Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Principles of Fraud Prevention: Building a Strong Defence against Fraudulent Activities course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Becoming a Fraud Investigator Becoming a Fraud Investigator 00:11:00 Module 02: Managing Risk and Identifying Fraud Managing Risk and Identifying Fraud 00:16:00 Module 03: The Principles of Fraud Prevention The Principles of Fraud Prevention 00:11:00 Module 04: Detecting Fraud and Finding Evidence Detecting Fraud and Finding Evidence 00:14:00 Module 05: Fraud Investigation and Response Fraud Investigation and Response 00:11:00 Module 06: UK Laws and Legislation Regarding Fraud UK Laws and Legislation Regarding Fraud 00:13:00

Venture into the dynamic realm of operations management with our comprehensive course, crafted to mold you into a master of operational excellence. This educational odyssey starts with an introduction to the fundamentals of operations management, laying the groundwork for a deep dive into the intricacies of efficient and effective business operations. As you navigate through the modules, you will encounter the strategic world of project management, a cornerstone in driving successful business initiatives. Imagine orchestrating the symphony of business development, process, and supply chain management, harmonizing each aspect to create a seamless operational flow. This course meticulously guides you through advanced concepts like planning and forecasting, procurement, and manufacturing operations, each module building upon the last to create a robust understanding of the field. Delve into the critical areas of quality management, risk mitigation, and performance optimization. Towards the latter modules, the course enriches your managerial skill set, focusing on talent management, communication, negotiation, and conflict resolution, essential for navigating the complexities of the contemporary business landscape. Learning Outcomes Attain a solid foundation in operations management principles. Develop strategic project management skills. Master the essentials of supply chain and process management. Learn effective techniques in planning, forecasting, and procurement. Enhance skills in quality, risk, and performance management. Why choose this Operations Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Operations Management course for? Aspiring operations managers seeking comprehensive knowledge. Business professionals aiming to refine operational strategies. Individuals interested in a career in supply chain management. Managers looking to enhance their project management skills. Entrepreneurs seeking to optimize their business operations. Career path Operations Manager - £30,000 to £55,000 Project Manager - £33,000 to £50,000 Supply Chain Coordinator - £25,000 to £40,000 Quality Assurance Manager - £30,000 to £45,000 Risk Management Specialist - £35,000 to £55,000 Business Development Executive - £28,000 to £50,000 Prerequisites This Operations Management Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Operations Management Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Operations Management Introduction to Operations Management 00:23:00 Module 02: Project Management Project Management 00:22:00 Module 03: Business Development and Succession Planning Business Development and Succession Planning 00:27:00 Module 04: Process Management Process Management 00:26:00 Module 05: Supply Chain Management Supply Chain Management 00:23:00 Module 06: Planning & Forecasting Operations Planning & Forecasting Operations 00:23:00 Module 07: Procurement & Purchasing Management Procurement & Purchasing Management 00:23:00 Module 08: Manufacturing & Delivery Operations Manufacturing & Delivery Operations 00:19:00 Module 09: Quality Management Quality Management 00:23:00 Module 10: Managing Risk and Recovery Managing Risk and Recovery 00:29:00 Module 11: Performance Management Performance Management 00:21:00 Module 12: Talent Management Talent Management 00:20:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Negotiation Techniques Negotiation Techniques 00:19:00 Module 15: Conflict Management Conflict Management 00:17:00 Module 16: Stress Management Stress Management 00:19:00 Module 17: Time Management Time Management 00:40:00 Module 18: Business Environment Business Environment 00:19:00 Module 19: Business Writing Skills Business Writing Skills 00:39:00

This intensive course equips senior management with the knowledge and skills to develop a logistics strategy that will consistently support business objectives. PARTICIPANTS WILL LEARN HOW TO: Understand the concept of integrated logistics. Critically analyse and evaluate logistics operations. Apply solutions to problems in line with global best practices. Devise and operate effective performance measures. Learn how to create performance improvement plans. Understand how to support inbound and outbound logistic activities. COURSE TOPICS INCLUDE: Mission, strategy and policies for logistics Costs of non-performance and poor performance Logistics planning Land, air and marine transport services Materials storage, preservation and handling Waste management services HSSE policies Sustainable logistics and transport Risk management in logistics Management controls Performance measurement Sustainability

'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Level 5 Negotiation Skills will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Level 5 Negotiation Skills will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Level 5 Negotiation Skills course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Level 5 Negotiation Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 5 Negotiation Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 5 Negotiation Skills course. ******Courses are included in this Bundle Course: Course 01: Level 5 Negotiation Skills Course 02: Creating a Business Start-Up Course 03: Level 2 Certificate in Business Management Course 04: Level 2 Diploma in Business Administration ******Others included in this Level 5 Negotiation Skills bundle course: Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of this Course: Module 1: An Overview of Negotiation Defining Negotiation Different Types of Negotiation What is Positional Bargaining? What is Principled Negotiation? Module 2: How to Prepare For Negotiations How to Manage Your Fear Personal Preparation Establishing Your WATNA and BATNA Identify your WAP Identifying Your ZOPA Module 3: The Process of Negotiation Preparation and Planning Clarification and Justification How to Exchange Information The Bargaining Stage Conclude and Implement Module 4: Ways of Developing Persuasion & Influencing Skills Different Steps in the Persuasion Process Influencing Skills Module 5: Ways of Developing Communication Skills Ways of Asking Questions Understanding and Using Probing What are the Listening Skills? Interpretation Module 6: How to Develop Active Listening Skills Fundamentals of Active Listening Communication Process Explained Module 7: Comprehending Body Language Comprehending Body Language Comprehending Facial Expressions Module 8: Assertiveness and Self Confidence What is Self-Esteem? Symptoms of Low Self-Esteem and the Root Causes of It How to Improve Self-Esteem How to Build Self-Esteem Module 9: Managing Anger What is Anger? Managing Anger and its Dimensions The Costs of Anger The Anger Process and How It Affects Our Thinking Module 10: Managing Stress How to Define and Identify Stress Manage Stress Module 11: Negotiation Tactics to Closing a Better Deal Develop Clear Outcomes Treat The Other Party With Respect At All Times Ask a Lot of Questions Ask For What You Want Ask or Offer Something of Relative Value, Including Intangibles Don't Be the First to Offer to 'Split the Difference' Close with Confidence and Clarity Module 12: Ways of Overcoming Sales Objections How to Overcome Sales Objections? Building Credibility Observation Skills ---------------- ***Creating a Business Start-Up*** Course Curriculum: Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan ---------------- ***Level 2 Certificate in Business Management*** Course Curriculum: Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- ***Level 2 Diploma in Business Administration*** Course Curriculum: Module 01: Communication in a Business Environment Module 02: Principles of Providing Administrative Services Module 03: Principles of Business Document Production and Information Management Module 04: Understand Employer Organisations Module 05: Manage Personal Performance and Development Module 06: Develop Working Relationships with Colleagues Module 07: Manage Diary Systems Module 08: Produce Business Documents Module 09: Health and Safety in a Business Environment Module 10: Handle Mail Module 11: Principles of Digital Marketing Module 12: Administer Finance Module 13: Understand Working in a Customer Service Environment Module 14: Principles of Team Leading Module 15: Principles of Equality and Diversity in the Workplace Module 16: Exploring Social Media Module 17: Understand the Safe Use of Online and Social Media Platforms ---------------- Assessment Method After completing each module of the Level 5 Negotiation Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Level 5 Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Level 5 Negotiation Skills could prove instrumental in taking that important step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 5 Negotiation Skills course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Highlights of the Course Course Type: Online Learning Duration: 3 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about counselling skills Understand the core competencies and principles of counselling skills Explore the various areas of counselling skills Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert counsellor Counselling Skills Course Online Diploma Course Master the skills you need to propel your career forward in counselling skills. This course will equip you with the essential knowledge and skillset that will make you a confident counsellor and take your career to the next level. This comprehensive counselling skills diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this counselling skills diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective counselling skills practice and equip you with the essential skills, confidence and competence to assist you in the counselling skills industry. You'll gain a solid understanding of the core competencies required to drive a successful career in counselling skills. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for counsellor or for people who are aspiring to specialise in counselling skills. Enrol in this counselling skills diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive counselling skills diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this counselling skills can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This counselling skills diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This counselling skills diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This counselling skills diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Understanding Counselling Module 1: Understanding Counselling 00:20:00 Module 2: Legislations and Ethics of Counselling Module 2: Legislations and Ethics of Counselling 00:20:00 Module 3: Counselling Theories Module 3: Counselling Theories 00:20:00 Module 4: Best Practices for Online Counselling Module 4: Best Practices for Online Counselling 00:20:00 Module 5: Relationship between Counselling and Psychotherapy Module 5: Relationship between Counselling and Psychotherapy 00:20:00 Module 6: Psychiatric Disorders during Childhood Module 6: Psychiatric Disorders during Childhood 00:20:00 Module 7: Counselling Children and Young People Module 7: Counselling Children and Young People 00:20:00 Module 8: Counselling Depression and Psychological Disorders Module 8: Counselling Depression and Psychological Disorders 00:15:00 Module 9: Therapy for Trauma and Substance Abuse Module 9: Therapy for Trauma and Substance Abuse 00:20:00 Module 10: Anxiety and Stress Counselling Module 10: Anxiety and Stress Counselling 00:20:00 Module 11: Helping Clients with Personality Disorders Module 11: Helping Clients with Personality Disorders 00:20:00 Module 12: Managing Eating & Sleeping Disorders Module 12: Managing Eating & Sleeping Disorders 00:20:00 Module 13: Self-Harm and Suicide Counselling Module 13: Self-Harm and Suicide Counselling 00:20:00 Module 14: Family Counselling Module 14: Family Counselling 00:20:00 Module 15: Couples and Pre-Marital Counselling Module 15: Couples and Pre-Marital Counselling 00:20:00 Module 16: Career Counselling and Life Coaching Module 16: Career Counselling and Life Coaching 00:20:00 Conclusion Conclusion 00:20:00 Mock Assessment Assessment Mock - Counselling Skills Course Online Diploma 00:10:00 Final Assessment Assessment Mock - Counselling Skills Course Online Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

11 in 1 "Health and Safety Level 2" Bundle only at £53 Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Health and Safety Level 2 will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Health and Safety Level 2 skills for your next job or elevate your Health and Safety Level 2 skills for your next promotion, this will help you keep ahead of the pack. You can strengthen your Health and Safety Level 2 expertise and essential knowledge, which will assist you in reaching your goal. Further, this will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the job sector. Consequently, you'll sharpen your Health and Safety Level 2 knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat in the competition. Along with this Health and Safety Level 2 course, you will get 10 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Health and Safety Executive Course 02: Occupational Health and Safety Level 3 Course 03: Emergency First Aid and Incident Management at Work Course 04: Oxygen First Aid Training Course 05: Wound Care Level 2 Course 06: Manual Handling Level 2 Course 07: RIDDOR Training Course 08: COSHH Training and Safety - Level 2 Course 09: LOLER Training Course 10: Advanced Electrical Safety Course 11: Fire Safety | Online Course As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Health and Safety Executive Module 01 : Health and Safety at Work and the Laws Module 02 : Managing Module 03 : Risk Assessment and Common Risks Module 04 : Workplace Health, Safety and Welfare Module 05 : Accidents and Ill Health at Work Module 06 : Electrical, Fire and Gas Safety Module 07 : Safety in Different Work Settings Module 08 : Work Equipment Hazards and Risk Control Module 09 : Other Health and Safety Hazards at Work CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle including- Students Graduates Job Seekers Job Holders Requirements Our is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Safety Executive) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.