Salesforce.com - Sales Cloud for Sales Representatives

Description

Duration

1 Days

6 CPD hours

This course is intended for

This course is designed for sales representatives who are managing their sales territories, with the goal of converting sales leads into sales opportunities and sales opportunities into closed sales. You may be selling products or services, or you may or may not be familiar with other CRM systems and may be new to Salesforce CRM.

Overview

In this course, students will create and manage records in the trial version of Salesforce© Sales Cloud© Lightning Enterprise Edition.Students will:- Create a basic Salesforce Sales Cloud environment and navigate the interface.- Optimize lead qualification.- Manage accounts and contacts.- Manage the opportunity pipeline.- Use Salesforce email.- Work with reports and dashboards.

This course will give students the knowledge and skills they need to use Salesforce© in the real world?ultimately enabling them to meet and exceed their sales targets.

Getting Started with Salesforce

Optimizing Lead Qualification

Managing Accounts and Contacts

Managing the Opportunity Pipeline

Using Salesforce Email

Working with Reports and Dashboards