6003 Courses delivered Online

Five half-day Leadership modules with mini work placed projects to bring the learning into action in the workplace.

Learn to enhance human performance through effective feedback by enrolling the Giving and Receiving Feedback course. Feedback or correcting errors and mistakes is an essential part both for the students and employees. Correcting your employees or students and make them feel positive towards the correction is as necessary as the Business plan. The course is helpful for both employer and employee. As an employer, you will explore how to provide useful feedback to your employee while as an employee you will learn to receive the feedback positively for enhancing your performance. The course helps you to develop a structured model for giving feedback and guides you to set your min while providing feedback. You will learn to change your behaviour by developing action plans and accountability. Upon completion, you will learn to use feedback for enhancing the human performance. What Will I Learn? You will learn the essential attitudes or mindset that leads to effective feedback. You will learn how and why feedback can go wrong and result in extreme anxiety on the part of both the giver and receiver of feedback. You will be able to use a structured model for giving feedback in a positive and helpful way. You will assure behaviour change by developing action plans and accountability. You will also practice a model for receiving feedback in a manner that will maximize the value of feedback received. Requirements Only the desire to help your team members improve their performance. Module: 01 Introduction FREE 00:03:00 Course Purpose and Objectives FREE 00:04:00 Why it Matters - When We Fail Straight Talk FREE 00:06:00 Activity - When and Why We Fail to Give Feedback 00:01:00 Characteristics of Great Managers FREE 00:03:00 Values that Enable Feedback 00:03:00 Activity - How have the Values Worked for You? 00:02:00 Module: 02 A Few Laws of Feedback 00:05:00 How Things Can Go Wrong 00:05:00 Activity - Creating the Right Mindset 00:02:00 The Continuum of Engagement 00:03:00 Guidelines for Giving Feedback 00:04:00 Module: 03 A Model for Effective Feedback 00:07:00 Activity - Practice Giving Feedback 00:01:00 Setting Goals and Action Planning 00:05:00 Continuous Improvement and Fact-Based Feedback 00:05:00 Guidelines for Receiving Feedback 00:06:00 Activity - Practice Receiving Feedback 00:01:00 Summary 00:02:00 Mock Exam Final Exam

Overview Our teamwork training course is suitable for team members and managers looking to raise the performance of their team.

This programme will guide your team of up to 12 people toward delegating more effectively. The 3 part series of digital self-paced and instructor-led content explores how you can utilise practical frameworks to elevate productivity and performance. By identifying the styles of delegation that are commonly used, you will create an optimal strategy for successful delegation. During the facilitated live session there will be the opportunity to share best practice and discuss planned application to your role.

Total SIPp course description SIPp is a robust performance testing tool designed for evaluating the SIP protocol. This comprehensive course takes you on a journey from the initial installation of SIPp to mastering fundamental scenarios, exploring diverse architectures, delving into statistics analysis, and crafting XML scenario files. What will you learn Monitor SIP traffic with SIPp. Use SIPp for performance testing. Use the standard SIPp scenarios. Create custom scenarios in XML for SIPp. Total SIPp course details Who will benefit: Those working with SIP. Prerequisites: Definitive SIP for engineers Duration 2 days Total SIPp course contents Introduction What is SIPp? SIP review: UAC, UAS, INVITE, BYE. Sample SIP call flows. Hands on Wireshark, SIP call flow. Installing SIPp Getting SIPp, installing SIPp. Using SIPp Running sipp. sipp with uas scenario, sipp with uac scenario. The integrated scenarios. Online help. Hands on uac, uas. Controlling SIPp Hot keys, commands, UDP socket. Running SIPp in the background. Traffic control. SIPp performance testing. Hands on Changing call rates, remote control, pausing traffic. Monitoring SIP traffic Scenario screen, statistics. Response times, counters. Hands on Monitoring SIP traffic. More integrated scenarios SIPp and media and RTP. 3PCC. 3PCC extended. Transport modes: UDP, TCP, TLS, SCTP, IPv6 mono and multi socket. Hands on Third Party Call Control. XML What is XML? Content, markup, elements, attributes. Start tags, end tags. Hands on Displaying embedded scenarios, looking at the XML files of the integrated scenarios. Creating your own XML scenarios scenario, message commands, send, recv, nop, pause, sendCmd, recvCmd, common sipp scenario attributes, command specific sipp scenario attributes. XML DTD, jEdit. Hands on uac and uas scenario XML files. Recv actions Log and warning, exec, variables, variable types, variable scope. External variables. Hands on RTP streaming, Change a calls network destination, injection files. Regular expressions What is an RE. POSIX 1003.2. Re injection. Validation. Hands on regex example.

Encourage people to think about how they can improve their performance through asking questions and coaching effectively. Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives By the end of the course you will be able to: Define what coaching is and how it differs from and complements other management techniques State the benefits that coaching has for team members, managers and the business Use the key skills of coaching Implement strategies to deal with resistance to coaching Give feedback effectively while coaching Practice your coaching skills with real-life situations ContentWhat is Coaching How does coaching differ from mentoring, training, counselling? Giving advice vs coaching – The Power of 3 How does coaching support performance? Coaching as a leadership style Benefits of Coaching What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation Key Skills How to build rapport for a positive coaching relationship Effective listening – understanding and practising the different levels involved in active listening Smart questioning The power of observation – reflecting back what isn’t being said Practical application throughout The GROW model for Coaching Understanding how to use the GROW model Types of questions to use at each stage Demonstration and practice Resistance for Coaching and Strategies Why might people be resistant to coaching? The role of “experts”, self-talk and self-concept in our thinking Expanding comfort zones Contracting and ethics Feedback/Directive Coaching Directive vs Non-Directive Coaching How and when to give feedback when coaching A feedback model Practice Action Planning

ACCA PM, 100% Pass Guarantee, Full Learning and Revision Components, Tests, Mock Exam, Tutor Support and ACCA Approved Materials Included, Exceptional Pass Rates

SNMPc training course description A hands on course providing a solid foundation on network management using SolarWinds. The course specifically focusses on SolarWinds Orion Network Performance Monitor. The course starts with configuring agents and device discovery, onto exploiting SNMP with SolarWinds and then Alerts, reports and customisation of menus, views and maps. What will you learn Discover devices using Solarwinds. Use Solarwinds. Poll and monitor devices using Solarwinds. Create Alarms and reports. Diagnose faults using Solarwinds. SNMPc training course details Who will benefit: Technical staff working with Solarwinds. Prerequisites: None. Duration 2 days SNMPc training course content Getting started with SNMPc Manual discovery, automatic discovery, controlling IP discovery, mapping network devices. Hands on Using SNMPc. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs. Hands on Device discovery. Adding devices. Customising maps. Using SNMPc Polling, obtaining MIB information, MIB walking. Compiling MIBs. Hands on Monitoring devices. Groups. MIB walking. SNMP traps. Alarms Events and alarms, thresholds, event actions. Hands on Automatic alarms. Reports Creating reports, trend reports, customising reports. Hands on Performance reports. Graphs. Administration Users, customised views, backups, the database. Hands on Adding a user. Backups.

ACCA PM, 100% Pass Guarantee, Full Learning and Revision Components, Tests, Mock Exam, Tutor Support and ACCA Approved Materials Included, Exceptional Pass Rates

SAFe® Lean Portfolio Management: In-House Training Create a culture of innovation, flexibility, and speed where all people in the portfolio can effectively execute as one unified team. In this course, you will gain the practical tools and techniques necessary to implement the Lean Portfolio Management functions of Strategy and Investment Funding, Agile Portfolio Operations, and Lean Governance. You will have the opportunity to capture the current and future state of the portfolio with the Portfolio Canvas tool and identify important business initiatives for achieving the future state. You'll be able to establish portfolio flow with the Portfolio Kanban and prioritize initiatives for maximum economic benefit. The course also provides insights on how to establish Value Stream Budgets and Lean Budget Guardrails and measure the Lean portfolio performance. What you will Learn Describe the importance of LPM Connect the portfolio to enterprise strategy Implement Lean budgeting and guardrails Establish portfolio flow with the Portfolio Kanban Support operational excellence with APMO and CoPs Coordinate Value Streams Measure the LPM performance Build a plan for LPM implementation Introducing Lean Portfolio Management (LPM) Establishing Strategy and Investment Funding Applying Agile Portfolio Operations Applying Lean Governance Implementing the LPM function