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339 Courses delivered Online

Diploma in Body Language

4.3(43)

By John Academy

Overview Understanding body language is imperative for effective communication and, thus, for professional success. Through effective body language, you can communicate your thoughts and intentions in a better way. Moreover, body language adds strength to your verbal communication too.  Our sole intention behind creating this Diploma in Body Language course is to help you understand the language of the gesture to present your ideas with more impact. All successful people have mastered body language, and here in this course, we will teach you how to interpret body language for career success.  People who can read body language are more aware of others' feelings and can communicate with them better. This course will teach you how to read non-verbal signs, such as facial expressions, hand gestures, and eyes. The training will enhance your ability to engage with a broad range of audiences and develop positive relationships.  Learning Outcomes Understand how body language helps when communicating Explore the tricks to read people's minds Learn to read and understand facial expressions, eye contact, hand gestures and more Be able to improve the way you communicate and connect Find great tips for better body language Who is the Course for? This Diploma in Body Language course is suitable for anyone interested in understanding body language to communicate and connect better. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy, and ICT are required to attend this course. Assessment  At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why Choose Us? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Career Path Diploma in Body Language Course provides useful skills to possess and would be beneficial for the following professionals: Body Language Trainer Communications Specialist Counsellor Teacher Psychologist Psychotherapist. Introduction to Body Language What Is Body Language 00:15:00 How to Read Body Language 00:30:00 How to Read People's Minds 00:30:00 How To Understand Eyes Contact 00:15:00 The Role of Head and Face in Body Language 00:30:00 The Role of Neck, Chest and Back in Body Language 00:15:00 The Role of Hands and Arms in Body Language 00:30:00 The Role of Legs in Body Language 00:15:00 The Role of the Lips in Body Language 00:15:00 Tips to Improve Body Language 00:15:00 Wrapping Up 00:15:00 Body Language Secrets Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Effective Communication: Body Language- Activities 00:00:00 Mock Exam Mock Exam- Diploma in Body Language 00:30:00 Final Exam Final Exam- Diploma in Body Language 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diploma in Body Language
Delivered Online On Demand21 hours
£25

Workplace Essentials Bundle Course

By The Teachers Training

This Workplace Essentials Bundle Course equips you with the critical skills needed to navigate the workplace with confidence. Develop a strong foundation in communication, time management, teamwork, and professionalism. Invest in your professional development and unlock a rewarding career path!

Workplace Essentials Bundle Course
Delivered Online On Demand6 hours
£15

Finance & Investment Banking

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Earn Nicely, spend wisely, and you will live happily. Finance and investment bankers are the individuals who make 2+2=5 and get to keep the remaining 1 that's not really there. Our Finance & Investment Banking bundle will assist you in landing your dream job in Investment Banking. IPOs, Bonds, M&A, Trading, LBOs, Valuation: Everything is included in this 11-in-1 exclusive bundle. The demand for Finance and investment bankers is at an all-time high in the UK. Also, entry-level jobs in the banking and investment sector are among the best paid in the UK - you could be earning up to £50,000on starting. There may also be bonuses! So, enrol in our Finance & Investment Banking bundle to kickstart your career in this ever-growing sector and secure a better life! What Will You Learn from this Finance and Investment Banking Bundle: Acquire the ability to perform financial calculations and financial planning & management Get a detailed overview of investment and its key concepts, types & techniques Become fully aware of investment banking and its structure & valuation methods Learn capital budgeting, investment decision rules and budgeting & forecasting Gain knowledge of tax system & administration in the UK, tax return and the fundamentals of income tax Discover Forex trading, trading psychology and fundamental & technical analysis Gain an acute understanding of stock marketing, investing & trading, and investing in stocks to maximise returns Explore how to present financial information, principles of effective reports and data visualisation Fully understand fraud management, money laundering, AML, CDD and RBA Get comprehensive knowledge of various effective communication skills Along with this Finance & Investment Banking course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Finance & Investment Banking? Course 1: Investment Course 2: Stock Market Investing for Beginners Course 3: Investment Banking Course 4: Capital Budgeting & Investment Decision Rules Course 5: Budgeting and Forecasting Course 6: Level 3 Tax Accounting Course 7: Forex Trading Level 3 Course8:Team Management Course 9: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 10: Effective Communication Skills Diploma Enrol now in Finance & Investment Banking to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Finance & Investment Banking: Pay once and get lifetime access to 11 CPD courses in this Finance & Investment Banking Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Finance & Investment Banking course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Finance & Investment Banking designed by expert instructors Learn at your ease - anytime, from anywhere Study the Finance & Investment Banking from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum of Finance & Investment Banking Bundle Course 1: Level 2 Financial Planning and Management Course Personal Finance Calculations Saving for Retirement Building Credit to Buy a Home Personal Finance Guides for Beginners Cashflow Management Budgets and Money Management Course 2: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management Course 3: Stock Market Investing for Beginners Module 01: Introduction to the Course Module 02: Introduction to Stocks Module 03: Money Required for Primary Investment Module 04: Opening an Investment Account Module 05: Brokerage Account Walkthrough Module 06: Finding Winning Stocks Module 07: Earning from Dividends Module 08: Diversifying Portfolio Module 09: Investment Plan Module 10: Rebalancing Portfolio Module 11: Understanding Order Types Module 12: Investment Tax Module 13: Investment Rules: Rule-1 Module 14: Investment Rules: Rule-2 Module 15: Investment Rules: Rule-3 Module 16: Investment Rules: Rule-4 Module 17: Investment Rules: Rule-5 Module 18: Stock Market Dictionary Module 19: Setting Up the Trading Platform Course 4: Investment Banking Introduction to Investment Banking Structure and Side of Investment Banking Valuation Methods in Investment Banking Leveraged Buyout (LBO) Initial Public Offering (IPO) Merger and Acquisition Ethics in Investment Banking Course 5: Capital Budgeting & Investment Decision Rules Introduction NPV Method Payback Period Method Internal Rate of Return (IRR) Evaluating Projects in Different Lives Conclusion Course 6: Budgeting and Forecasting Introduction Detail Budget Requirement Process of Making Budget Course 7: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Payee, Payroll and Wages Value Added Tax Corporation Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 8: Forex Trading Level 3 Introduction to Forex Trading Major Currencies and Market Structure Kinds of Foreign Exchange Market Money Management Fundamental Analysis Technical Analysis Pitfalls and Risks Managing Risk Trading Psychology Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Training Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Requirements Anyone from any background can enrol in this training Bundle. Career path Upon successful completion of this Finance and Investment Banking bundle and equipped with the necessary skillsets, you might explore opportunities such as: Investment Banker Business Analyst Financial Associate Executive Director Managing Director Join Analyst Financial Advisor And much more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 2 Financial Planning and Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Finance & Investment Banking
Delivered Online On Demand
£49

Business Soft Skills

By Nexus Human

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Business Soft Skills
Delivered OnlineFlexible Dates
Price on Enquiry

Sports Agent Diploma - CPD Certified

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Sports Agent will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate skills for your next promotion, this Sports Agent will help you keep ahead of the pack. The Sports Agent incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Sports Agent will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in this job sector. Consequently, you'll sharpen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Sports Agent, you can equip yourself with the essentials to keep you afloat in the competition. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Sports Agent Bundle Consists of the following Premium courses: Course 01: Football/Sports Agent Course 02: English Law and Legal System Level 3 Course 03: Law and Contracts - Level 2 Course 04: Level 3- Public Relation Course Course 05: Stakeholder Management Course 06: Facilities Management Level 3 Course 07: Business Management Advanced Diploma Course 08: Investment Course 09: Basic Business Finance Course 10: Level 3 Tax Accounting Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Course: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 01: Football/Sports Agent Introduction to Sports Agent Industry Duties and Functions of Sports Agent Characteristics, Types and Socio-Economic Aspects of Sports Agents Sports Agency Model and Regulations Representative Bodies and Brand Building Networking, Sponsorship and Required Skills Becoming a Sports Agent Course 02: English Law and Legal System Level 3 The Legal Workplace and Professionals Law and Legal Systems Contract Law & Business Law Human Rights Law Employment Law Property Law Mortgage Law Wills, Probate & Estate Law Criminal Law Other Common Laws & Legal Matters Course 03: Law and Contracts - Level 2 Introduction to UK Laws Ministry of Justice Agreements and Contractual Intention Considerations and Capacities of Contact Laws Terms within a Contract Misinterpretations and Mistakes Consumer Protection Privity of Contract Insurance Contract Laws Contracts for Employees Considerations in International Trade Contracts Laws and Regulations for International Trade Remedies for Any Contract Breach Course 04: Level 3- Public Relation Course Introduction to Public Relations Concepts of Public Relations Management and Organisation of Public Relations Public Relations Tactics and Research Major Fields of Public Relations Practice Part I Major Fields of Public Relations Practice Part II Social Media and PR Crisis management Ethics & Professionalism in Public Relations Course 05: Stakeholder Management Introducing Stakeholder Management Stakeholder Theories Stakeholder Mapping Building Strong Business Relationships With Stakeholders Stakeholder Engagement Stakeholder Engagement Through Effective Communication Monitoring and Evaluating the Engagement Managing Stakeholder Conflict Course 06: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 07: Business Management Advanced Diploma Introduction to Business Management Operations Management Introduction to Business Analysis Strategic Analysis and Product Scope Project Management Business Development and Succession Planning Business Process Management Planning & Forecasting Operations Performance Management Management of Cash and Credit Managing Risk and Recovery Quality Management Communication Skills Business Environment Organisational Skills Negotiation Techniques Human Resource Management Motivation and Counselling Customer Service Time Management Conflict Management Course 08: Investment Introduction to Investment Types and Techniques of Investment Key Concepts in Investment Understanding the Finance Investing in Bond Market Investing in Stock Market Risk and Portfolio Management Course 09: Basic Business Finance What is Business Finance? Why Businesses Fail The Principles of Business Finance Part 1 The Principles of Business Finance Part 2 The Balance Sheet The Income Statement The Cashflow Statement A Business Finance Exercise Financial Performance Indicators Investment Analysis Investment Analysis Exercise Key Learning Points in Business Finance Course 10: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 11: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sports Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Sports Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Football/Sports Agent) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Sports Agent Diploma - CPD Certified
Delivered Online On Demand
£53

Office Admin and Receptionist Course

4.3(43)

By John Academy

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Office Admin and Receptionist Course
Delivered Online On Demand3 days
£23.99

Office Administrations and Management

4.5(3)

By Studyhub UK

Welcome to the dynamic realm of Office Administrations and Management! Our comprehensive course is your gateway to mastering the essential skills and knowledge required for excelling in office administration and management roles. Our Office Administrations and Management course opens doors to a variety of rewarding career opportunities. Whether you aspire to be an efficient office administrator, a skilled team leader, or a proficient PA, this course sets you on the path to success. Join us today and take the first step towards a prosperous career in office management! This Office Administrations and Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01: Office Skills Develop proficient keyboarding and touch typing skills to enhance productivity. Gain proficiency in using Microsoft Office applications for efficient document creation and management. Master effective email communication and learn to manage your inbox efficiently. Course 02: Secretarial & Shorthand Acquire advanced shorthand skills for rapid note-taking and transcription. Develop organizational skills crucial for effective secretarial tasks. Learn the art of multitasking and time management in a secretarial role. Course 03: Performance Management Understand key concepts and strategies for effective performance management. Learn to set SMART goals and objectives for individuals and teams. Develop skills in providing constructive feedback and conducting performance appraisals. Course 04: Team Management Advanced Training Acquire advanced team-building techniques to enhance collaboration. Learn effective delegation strategies for optimal team performance. Develop conflict resolution skills to maintain a positive team environment. Course 05: Modern Business Etiquette Understand and apply modern business etiquette in professional settings. Learn effective communication and networking skills. Develop social grace and professionalism in various business situations. Course 06: Information Management Master techniques for efficient information gathering and analysis. Develop skills in organizing and categorizing information for easy retrieval. Learn about information security and confidentiality best practices. Course 07: Line Management Acquire leadership and decision-making skills for effective line management. Learn to create and maintain a positive work culture within a team. Develop conflict resolution and employee motivation strategies. Course 08: Facilities Management Understand the principles and practices of effective facilities management. Learn to optimize workspace design for productivity and efficiency. Develop skills in managing facility-related services and resources. Course 09: UK Employment Law Gain a comprehensive understanding of employment laws in the UK. Learn to navigate and apply legal frameworks in employment relationships. Understand the rights and responsibilities of both employers and employees. Course 10: Secretarial Excellence in Legal Environments Acquire specialized secretarial skills tailored for legal environments. Learn about legal document preparation and management. Develop an understanding of confidentiality and ethical considerations in legal support roles. Course 11: Business English and Communication Skills Enhance written and verbal communication skills for professional contexts. Develop business vocabulary and writing proficiency. Master effective communication strategies in diverse business scenarios. Course 12: Meeting Management Skills Learn to plan, organize, and facilitate effective meetings. Develop skills in agenda creation and meeting documentation. Master techniques for managing group dynamics and achieving meeting objectives. Course 13: Electronic Document Management: Efficient Data Handling Acquire skills in electronic document creation, storage, and retrieval. Learn about document version control and efficient data handling. Understand best practices for document security and compliance. Course 14: Document Control and Workflow Management Gain expertise in document control processes and procedures. Learn to design and optimize workflow management systems. Develop skills in ensuring document accuracy, completeness, and compliance. Course 15: Touch Typing Training Develop touch typing skills for improved typing speed and accuracy. Master keyboarding techniques to enhance overall productivity. Increase efficiency in data entry and document creation. Course 16: Email Writing Training Enhance email writing skills for clarity and professionalism. Learn effective email etiquette and communication strategies. Develop strategies for managing and organizing email correspondence. Course 17: Public Speaking Masterclass Master the art of public speaking with confidence and poise. Learn effective techniques for engaging and captivating an audience. Develop strategies for overcoming nervousness and handling Q&A sessions. Course 18: Corporate Receptionist Acquire skills in providing excellent front desk and reception services. Develop telephone etiquette and customer service proficiency. Master organizational and multitasking skills essential for reception roles. Course 19: Corporate Risk And Crisis Management Understand principles of risk assessment and crisis management. Learn to develop and implement effective risk mitigation strategies. Acquire skills in crisis communication and decision-making. Course 20: Cross-Cultural Awareness Course Develop cultural intelligence for effective communication across cultures. Learn to navigate cultural nuances and avoid cultural misunderstandings. Enhance global collaboration and adaptability in diverse workplaces. Course 21: Equality, Diversity and Discrimination Gain a deep understanding of equality and diversity principles. Develop strategies for promoting inclusivity and preventing discrimination. Learn about legal frameworks and responsibilities related to equality and diversity. Course 22: Coaching & Mentoring Diploma Acquire coaching and mentoring skills for professional development. Learn effective techniques for goal setting and skill enhancement. Develop strategies for providing constructive feedback and support. Course 23: Presentation Skills: Engage Your Listeners Master techniques for creating engaging and effective presentations. Develop skills in public speaking and audience engagement. Learn to use visual aids and technology to enhance presentations. Course 24: Workplace Confidentiality Understand the importance of workplace confidentiality. Learn to handle sensitive information with discretion and professionalism. Develop strategies for maintaining confidentiality in various workplace scenarios. Course 25: Decision Making and Critical Thinking Online Course Acquire critical thinking skills for effective decision-making. Learn to analyze information, evaluate options, and make informed decisions. Develop strategies for problem-solving in professional settings. Course 26: Workplace Productivity Training Enhance overall workplace productivity through time management. Develop strategies for setting priorities and managing workload. Learn techniques for minimizing distractions and improving focus. Course 27: Influencing and Negotiating Acquire skills in influencing and negotiation for successful outcomes. Learn effective communication and persuasion techniques. Develop strategies for building mutually beneficial relationships. Course 28: Data Entry Administrator Master data entry skills for accuracy and efficiency. Learn to use data entry software and tools effectively. Develop organizational skills crucial for managing large volumes of data. Course 29: Excel Essentials for Office Administrators Acquire proficiency in using Microsoft Excel for office tasks. Learn to create and manage spreadsheets for data analysis. Develop advanced Excel skills for reporting and decision-making. Course 30: Time Management Training Enhance time management skills for improved efficiency. Learn techniques for setting priorities and managing deadlines. Develop strategies for overcoming procrastination and time-wasting habits. 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01: Diploma in Career Development and Passion Gain a comprehensive understanding of career development principles and strategies. Identify and align your passions with potential career paths. Develop a personalized career plan to achieve professional fulfillment and success. Course 02: CV Writing and Job Searching Learn the art of crafting a compelling CV tailored to your target job. Explore effective job search strategies, including leveraging online job boards and networking. Acquire the skills to present your qualifications in a way that captures the attention of potential employers. Course 03: Interview Skills: Ace the Interview Master the techniques for successful job interviews. Develop confidence in articulating your skills and experiences. Learn how to handle common interview questions and demonstrate your suitability for the position. Acquire strategies to leave a lasting positive impression on interviewers. Course 04: Video Job Interview for Job Seekers Navigate the unique challenges of video job interviews. Learn how to effectively present yourself in a virtual setting. Understand the technical aspects of video interviews and develop strategies to showcase your qualifications and personality to potential employers. Course 05: Creating a Professional LinkedIn Profile Build a strong online professional presence on LinkedIn. Learn how to optimize your profile to attract recruiters and employers. Develop networking skills to expand your professional connections. Utilize LinkedIn as a powerful tool for career advancement and opportunities. Course 06: Business English Perfection Course Enhance your business communication skills with a focus on perfecting written and spoken English. Learn to create professional documents, emails, and reports. Develop fluency in business communication to excel in various workplace scenarios. Course 07: Personal and Networking Skills Cultivate essential personal and networking skills for professional success. Learn effective communication, relationship-building, and interpersonal skills. Develop strategies for networking both online and offline to expand your professional contacts and opportunities. Learning Outcome This tailor-made Office Administrations and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Office Administrations and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Office Administrations and Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Office Administrations and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Office Administrations and Management
Delivered Online On Demand8 days
£300

Secret Conversation Styles of Men Women and Bosses

4.5(3)

By Studyhub UK

Unravel the mysteries of communication and master the art of connecting with men, women, and bosses in our comprehensive Secret Conversation Styles of Men Women and Bosses course. Embark on a journey to decode the nuances of different conversation styles and equip yourself with the skills to navigate any business interaction with confidence and finesse. Delve into the intricacies of male and female communication styles, exploring the unique patterns and preferences that shape their interactions. Discover the common pitfalls to avoid and develop effective listening strategies to bridge communication gaps. Uncover the secrets of successful boss communication, learning how to tailor your approach to suit their leadership styles and expectations. Navigate the challenges of sensitive topics, such as gender dynamics and workplace etiquette, to foster positive and productive relationships. Learning Outcomes Gain a comprehensive understanding of the different conversation styles of men, women, and bosses Identify and overcome common communication barriers that hinder effective interactions Develop strategies to enhance your listening skills and build rapport with others Learn how to tailor your communication approach to suit different personalities and leadership styles Navigate sensitive topics and foster positive workplace relationships Master the art of effective communication to achieve your professional goals Why choose this Secret Conversation Styles of Men Women and Bosses course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Secret Conversation Styles of Men Women and Bosses course for? Professionals seeking to enhance their communication skills and build stronger relationships with colleagues, clients, and bosses Individuals interested in understanding the nuances of male and female communication styles Managers and leaders seeking to improve their communication with team members Anyone seeking to navigate the complexities of workplace communication and achieve success in their career Career path Communication Specialist (£30,000 - £50,000) Public Relations Manager (£35,000 - £55,000) Human Resources Manager (£40,000 - £60,000) Training and Development Manager (£45,000 - £65,000) Marketing Manager (£45,000 - £65,000) Sales Manager (£40,000 - £60,000) Prerequisites This Secret Conversation Styles of Men Women and Bosses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Secret Conversation Styles of Men Women and Bosses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Intro Secret Conversation Styles of Men, Women and Bosses Commercial 00:01:00 Before We Begin 00:02:00 Conversing The Right Way To Converse - everyone thinks their way is it. What is your goal? 00:02:00 4 Types of Biz Conversations-Intro 00:01:00 4 Types of Biz Conversations - 1 Disseminate Info 00:02:00 4 Types of Biz Conversations - 2 Problem Solving 00:02:00 4 Types of Biz Conversations - 3 Relationship Building 00:01:00 4 Types of Biz Conversations - 4 Venting 00:04:00 How Men's & Women's Conversation Styles Differ 00:02:00 Three Mistakes The Woman Listener Makes 00:02:00 Two Mistakes The Man Listener Makes 00:01:00 How Chit Chat Can Save Your Job 00:09:00 Remedies Remedies for Misperceiving 00:03:00 Remedies for Interrupting 00:04:00 Remedies for Storytelling, Rambling and Not Listening 00:03:00 Getting what you need it 15 min or less 00:04:00 #1 Skill You Need To Succeed In Business 00:03:00 How Communication Goes Bad Top 6 Ways Verbal Communication goes bad 00:10:00 I'm Offended 00:03:00 Mansplaining 101 00:03:00 3 Mansplaining Techniques 00:02:00 Conversation Deal Breakers 00:02:00 Business Communications in a #MeToo World 00:03:00 Tips for Men in a #MeToo World 00:02:00 Tips for Women in a #MeToo World 00:02:00 Communication Style of Bosses Bosses Communication Style 00:01:00 Chatting up the boss 00:03:00 Rule Followers vs Risk Takers 00:01:00 Inside The Mind of a Boss 00:01:00 Wrap Up Summary & The 10% To Remember 00:01:00 Assignment Assignment - Secret Conversation Styles of Men Women and Bosses 00:00:00

Secret Conversation Styles of Men Women and Bosses
Delivered Online On Demand1 hour 20 minutes
£10.99

Customer Service Course Online Training

By Lead Academy

This course is designed to elevate your customer service skills and provide you with the tools to create exceptional customer experiences. Through this course, you will learn the art of effective communication, active listening, and customers' problem-solving skills with confidence. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the fundamentals of customers service. Recognise the importance of the special meet and greet techniques and learn to perform the same. Be able to gain the best experience of what customers can expect from a customers service agent. Understand the concept of equality in diversity. Learn the telephonic skills required to become a confident customer service agent. Learn the tips and hints needed to gain proficiency in customer service. Understand how to handle the complaints of the customers. Develop the necessary skills to become a professional customer service agent. Customer Service Course Training Overview This customer service course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. But how is this done? How do you ensure it's consistent across your business? What are the benefits of delivering great customer service? This customer service course will start by making it very clear exactly what we mean by customer service, and why it's so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more. Who should take this course? This comprehensive customer service course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of customer service. This customer service course is felicitous for those, who want to be the best in their jobs. Whether you are completely new to the field or are an aspiring professional, the customer service course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with up-to-date skills that can be used to enhance your CV. Entry Requirements There are no academic entry requirements for this interior design staging certification course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This interior design staging certification course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1: About the Course Module 2: What is Customer Service Module 3: The Goals of Great Customer Service Module 4: Discovering and Understanding Customer Needs Module 5: Delivering Maximum Levels of Customer Service Module 6: Making Customers Feel Great From the Start Module 7: Communication Skills Module 8: Non-verbal Communication and Body Language Module 9: Dealing with Customer Complaints Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Customer Service Course Online Training
Delivered Online On Demand
£25

Level 4 Diploma in Advice And Guidance (CPD Approved)

4.5(3)

By Studyhub UK

24 Hour Flash Deal **X-in-1 Level 4 Diploma in Advice And Guidance Mega Bundle** Level 4 Diploma in Advice And Guidance Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 4 Diploma in Advice And Guidance package online with Studyhub through our online learning platform. The Level 4 Diploma in Advice And Guidance bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. In this exclusive Level 4 Diploma in Advice And Guidance bundle, you really hit the jackpot. Here's what you get: Step by step Level 4 Diploma in Advice And Guidance lessons One to one assistance from Level 4 Diploma in Advice And Guidanceprofessionals if you need it Innovative exams to test your knowledge after the Level 4 Diploma in Advice And Guidancecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all X Level 4 Diploma in Advice And Guidance courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 4 Diploma in Advice And Guidance certificate and transcript on the next working day Easily learn the Level 4 Diploma in Advice And Guidance skills and knowledge you want from the comfort of your home This Level 4 Diploma in Advice And Guidance course provides complete 360-degree training on Level 4 Diploma in Advice And Guidance. You'll get not one, not two, not three, but X Level 4 Diploma in Advice And Guidance courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 4 Diploma in Advice And Guidance courses are yours for as long as you want them once you enrol in this course. This Level 4 Diploma in Advice And Guidance Bundle consists the following career oriented courses: Course 01: Level 4 Diploma in Advice And Guidance Course 02: Paralegal (Legal Professional) Certification Course 03: Business Law Course 04: English Law Basics: Understanding Legal Principles Course 05: UK Commercial Law and Consumer Protection Training Course 06: Understanding UK Insurance (General, Commercial, Liability, Life) Course 07: Data Protection and Data Security (GDPR) Training Certification Course 08: Cyber Security Law Course 09: Family Law Course 10: Workplace Violence, Harassment, and Conflict Resolution Training Course 11: Tort Law Simplified: Understanding Legal Principles and Rights Course 12: Criminology: Criminal Law Course 13: Criminal Intelligence & Counterterrorism Analysis Course 14: International Law Certificate Course 15: GDPR Training Course 16: Workplace Confidentiality Course 17: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 18: Corporate Social Responsibility Diploma Course 19: Emotional Intelligence and Social Management Diploma Course 20: Resilience Masterclass Course 21: Cross-Cultural Awareness Training Diploma Certificate Course 22: Office Skills (Administration, Communication, and Management) Diploma Course 23: Public Speaking: Presentations like a Boss Course 24: Strategic Business Management Course 25: Middle Manager Management 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview The Level 4 Diploma in Advice And Guidance course has been prepared by focusing largely on Level 4 Diploma in Advice And Guidance career readiness. It has been designed by our Level 4 Diploma in Advice And Guidance specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. Course Curriculum **Level 4 Diploma in Advice And Guidance** Module 01: Legal Advice and Advisor Understanding the role and responsibilities of legal advisors Providing legal advice within ethical and professional standards Exploring the regulatory framework governing legal advisory services Developing effective communication skills for legal consultation Module 02: Legal Terminology Learning key legal terms and concepts Understanding the meaning and usage of legal terminology Developing proficiency in interpreting and using legal language Applying legal terminology accurately in written and verbal communication Module 03: Law and Legal System Exploring the structure and functions of the legal system Understanding the sources of law and hierarchy of legal norms Analyzing the roles of different legal institutions and actors Examining the principles of justice and fairness in the legal system Module 04: Property Law Understanding the principles and concepts of property law Exploring different types of property rights and interests Analyzing legal issues related to ownership, transfer, and use of property Examining relevant legislation and case law in property disputes Module 05: Wills, Probate, Estate Law Understanding the legal framework governing wills, probate, and estates Exploring the process of estate planning and administration Analyzing legal issues related to inheritance, succession, and distribution of assets Providing guidance on drafting wills and navigating probate proceedings Module 06: Contract & Business Law Understanding the elements and formation of a contract Exploring contractual rights, obligations, and remedies Analyzing legal issues in business transactions and commercial agreements Providing advice on contract negotiation, drafting, and enforcement Module 07: Family Law Understanding the principles and procedures of family law Exploring legal issues related to marriage, divorce, and child custody Analyzing the rights and responsibilities of family members Providing guidance on resolving family disputes through legal channels Module 08: Criminal and Tort Law Understanding the principles and categories of criminal and tort law Exploring legal definitions of crimes and civil wrongs Analyzing legal liability and defenses in criminal and tort cases Providing advice on seeking justice and compensation for victims of crimes and torts Module 09: Human Rights Understanding the principles and significance of human rights law Exploring international and domestic human rights instruments Analyzing legal issues related to discrimination, freedom, and equality Providing guidance on protecting and promoting human rights in various contexts Module 10: Good Customer Service Understanding the importance of customer service in legal advisory roles Developing interpersonal skills for effective client interaction Providing timely and accurate information to clients Resolving client queries and concerns professionally Module 11: Customer Relationship Management Building and maintaining strong client relationships Understanding client needs and preferences Tailoring legal advice and services to meet client expectations Managing client feedback and satisfaction Module 12: Partnership and Agreements Understanding the legal framework governing partnerships and agreements Exploring the rights and obligations of partners in business ventures Analyzing the process of forming, operating, and dissolving partnerships Providing guidance on drafting and negotiating partnership agreements Module 13: Considerations And Capacities Of Contact Laws Understanding the legal principles governing contracts Exploring the requirements for a valid contract Analyzing issues related to capacity, consent, and consideration in contract law Providing advice on contract formation, interpretation, and enforcement Module 14: Terms Within A Contract Identifying and defining key terms in contracts Understanding the significance of contract terms and clauses Analyzing the implications of different contractual provisions Providing guidance on drafting clear and enforceable contract terms Module 15: Consumer Protection Understanding consumer rights and protections under the law Exploring legal remedies for consumer grievances and disputes Analyzing regulations and standards for consumer products and services Providing guidance on consumer rights awareness and advocacy Module 16: Reflective Practice and Professional Development Reflecting on personal practice and professional development needs Seeking feedback and engaging in continuous learning Developing strategies for self-care and managing stress Enhancing professionalism and maintaining professional boundaries Module 17: Information Governance Understanding the principles and practices of information governance Ensuring compliance with data protection and privacy regulations Managing confidential and sensitive information securely Promoting transparency and accountability in information management Module 18: Human Behaviour and Basic Psychological Process Exploring fundamental concepts of human behavior and psychology Understanding factors influencing individual behavior and decision-making Analyzing psychological processes relevant to advisory roles Applying psychological insights to enhance communication and interaction with clients Module 19: Databases and Information Management Understanding the role of databases in information management Exploring database design, structure, and functionality Managing data effectively and securely using database systems Analyzing ethical and legal considerations in database management Module 20: Common Facilitation Techniques Exploring techniques for facilitating group discussions and workshops Engaging participants and managing group dynamics Facilitating learning and skill development through interactive activities Evaluating the effectiveness of facilitation techniques in achieving desired outcomes CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 4 Diploma in Advice And Guidance training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 4 Diploma in Advice And Guidance. Please note, To get qualified you need to enrol the below programmes: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma in Advice and Guidance (RQF) Requirements To participate in this Level 4 Diploma in Advice And Guidance course, all you need is - A smart device A secure internet connection And a keen interest in Level 4 Diploma in Advice And Guidance. Career path You will be able to kickstart your Level 4 Diploma in Advice And Guidance career because this course includes various courses as a bonus. This Level 4 Diploma in Advice And Guidanceis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 4 Diploma in Advice And Guidance career opportunities. Certificates Enrolment Letter Digital certificate - Included Level 4 Diploma in Advice And Guidance Digital & Hardcopy Certificate Digital certificate - Included Student ID Card Digital certificate - Included

Level 4 Diploma in Advice And Guidance (CPD Approved)
Delivered Online On Demand5 days
£279