238 Courses delivered Online

Master the art of executive support with our comprehensive course, 'Executive PA: Mastering the Role of a Personal Assistant.' Acquire essential skills in effective administration, business etiquette, telephone communication, and more. Elevate your career by excelling in travel arrangements, meeting facilitation, business writing, and organizational prowess. Join us to develop the expertise needed to seamlessly navigate the dynamic responsibilities of an Executive Personal Assistant. Your pathway to success starts here.

As a receptionist, you will act as the face of your company. You'll be the first person that clients and customers meet, so the impression you make will speak volumes about the way your company does business. The Professional Receptionist Skills Diploma is designed to equip you with all the essential skills you will need to be an integral member of any company in this crucial role. You will learn great administration skills, excellent IT and keyboard skills and how to conduct yourself as a professional receptionist. In fact, with your completed diploma, you will be able to effortlessly manage the most demanding tasks making you a highly valued member of any business. Why choose this course Earn a e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Professional Receptionist Skills Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more about this subject.

Course Overview This Personal Assistant (PA) course is designed to provide learners with essential skills and knowledge to excel in a variety of administrative roles. Covering everything from business communication to organisational skills, this course ensures learners are equipped to manage office duties efficiently, support executives, and contribute to the smooth running of an organisation. By completing this course, learners will gain a solid understanding of the core functions of a PA, enabling them to confidently take on responsibilities in any professional setting. Course Description The course delves into key areas including business telephone etiquette, managing travel arrangements, organising meetings, and developing effective communication skills. Learners will explore the nuances of record-keeping, minute-taking, and scheduling, essential for ensuring a well-structured office environment. With a strong emphasis on time management, organisational skills, and business writing, this course prepares learners to confidently manage multiple tasks and responsibilities in fast-paced work environments. By the end, learners will have developed the ability to enhance productivity and support executive operations effectively. Course Modules Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Introduction to Minute Writing Module 16: Preparation for Minute Taking Module 17: The Meeting Structure Module 18: Minute Meeting, Decision and Action Module 19: Roles and Responsibility of Minute Taker Module 20: Tips for Minute Taking Module 21: Technology in Minute Taking Module 22: Building Confidence (See full curriculum) Who is this course for? Individuals seeking to enhance their administrative skills. Professionals aiming to advance their career as a Personal Assistant. Beginners with an interest in office management and administrative roles. Anyone interested in developing organisational and communication skills. Career Path Personal Assistant Executive Assistant Administrative Assistant Office Manager Office Administrator Executive Support Specialist

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Through this Administrative Assistant Training Course course, learn the required knowledge and training to manage office administration. This course includes admin support, administrative management, customer relations & dealings, professional telephone receptionist skills and much more. This course is a complete guide for you with all required skills of a professional administrator. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

Enhance your CV with one of the most in-demand skills in the UK. Covering all the key techniques in and understanding of providing good customer service, expert communication skills, time management and document preparation, this Office Skills and Receptionist Course has been designed to give you the skills to succeed in a variety of business areas and industries. Through video lessons, PDF handouts, mock exams and online assessments, you will learn how to improve your verbal and nonverbal communication skills, write and prepare expert documents and effectively manage your time. You also gain role-specific competencies in keeping a good telephone manner, gatekeeping and providing excellent customer service. Many of the skills you learn through this course are transferable across a range of fields, giving you even more chances to build yourself a new career. Why Choose This Course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Assignment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This Office Skills and Receptionist course is ideal for people who want to start working as a Receptionist, Office Administrator, Office Manager, Administration Assistant, or Secretary, as well as people who want to enhance their office skills in general.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Boost Your Career By Enrolling In This Executive PA Bundle To Overcome Your Challenges! If you wish to gain a solid and compact knowledge of Executive PA and boost your career, then take a step in the right direction with this industry-standard, comprehensive bundle of courses, which are well organised. This Executive PA bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Executive PA at QLS Level 6 10 Additional CPD Accredited Premium Courses - Course 01: Commercial Law Course 02:Contracts Law UK Course 03:Employment Law Course 04:Effective Email Writing Course 05:Minute Taking Course 06:Diploma in Meeting Management Course 07:Workplace Confidentiality Course 08:Level 2 Certificate in Workplace Management: Harassment Course 09:Document Control Course 10:Online Time Management Training Success becomes a lot simpler with this Executive PA bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Executive PA bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Executive PA are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! Course Curriculum: The Executive PA bundle courses have the following curriculum: Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skill Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangement Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Executive PA at QLS Level 6exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Executive PA at QLS Level 6, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Executive PA: Personal Assistant - CPD Certified Hard copy certificate - Included