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***24 Hour Limited Time Flash Sale*** Behaviour Management, Psychology and Emotional Intelligence Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Discover the Power of Behavior Management, Psychology, and Emotional Intelligence with Our Exclusive Bundle! Unlock the secrets of the human mind and excel in your personal and professional life with our comprehensive bundle of eight exceptional courses. Introducing the "Behavior Management, Psychology, and Emotional Intelligence" bundle, a transformative learning experience that combines three QLS-endorsed courses and five relevant CPD QS accredited courses. With this bundle, you'll gain a deep understanding of human behavior, enhance your psychological insights, and develop invaluable emotional intelligence skills. What sets this bundle apart is the inclusion of three QLS-endorsed courses, guaranteeing the utmost credibility and recognition for your achievements. When you complete these courses, you'll receive prestigious hardcopy certificates, a tangible testament to your expertise in Behavior Management, Advanced Psychology, and Emotional Intelligence. These certificates are a mark of distinction and will make you stand out in your field. In addition to the QLS-endorsed courses, you'll have access to five CPD QS accredited courses that complement your learning journey. Each course is designed to provide you with practical insights and strategies to excel in various aspects of your personal and professional life. Key Features of the Behaviour Management, Psychology and Emotional Intelligence Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Behaviour Management, Psychology and Emotional Intelligence bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Behaviour Management QLS Course 02: Advanced Certificate in Psychology Level 4 QLS Course 03: Emotional Intelligence 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Communication Masterclass Building Strong Relationships Course 02: Spiritual Life Coaching Course 03: Leadership Skills for The Future Course 04: Coaching & Mentoring Course 05: Public Speaking: Presentations like a Boss In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Behaviour Management, Psychology and Emotional Intelligence courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Behaviour Management, Psychology and Emotional Intelligence Bundle: Master the foundational principles and techniques of Behaviour Management, Psychology and Emotional Intelligence. Develop advanced proficiency in Behaviour Management, Psychology and Emotional Intelligence methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Behaviour Management, Psychology and Emotional Intelligence. Enhance your problem-solving and critical thinking abilities within the context of Behaviour Management, Psychology and Emotional Intelligence. Cultivate strong communication and collaboration skills essential for success in Behaviour Management, Psychology and Emotional Intelligence. Embark on a captivating journey into the realm of human behavior, psychology, and emotional intelligence with our exclusive "Behavior Management, Psychology, and Emotional Intelligence" bundle. This comprehensive collection of courses provides you with the knowledge and skills needed to thrive in various aspects of your life. From understanding behavior patterns to mastering the art of effective communication, this bundle offers a transformative learning experience that will enrich your personal and professional endeavors. With three QLS-endorsed courses and five CPD QS accredited courses, this bundle guarantees the highest level of recognition and credibility for your achievements. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to enhance their understanding of behavior management techniques. Professionals in psychology or related fields looking to expand their knowledge. Leaders and managers aiming to develop their emotional intelligence and leadership skills. Public speakers and presenters who want to captivate their audience with impactful presentations. Career path Behavior Analyst: £30,000 - £45,000 per year Psychologist: £25,000 - £60,000 per year Leadership Development Manager: £40,000 - £70,000 per year Life Coach: £25,000 - £100,000 per year Public Speaking Coach: £25,000 - £60,000 per year Human Resources Manager: £30,000 - £70,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

24 Hour Flash Deal **25-in-1 CV Mastery: Crafting a Winning Resume and Interview Skills Mega Bundle** CV Mastery: Crafting a Winning Resume and Interview Skills Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the CV Mastery: Crafting a Winning Resume and Interview Skills package online with Studyhub through our online learning platform. The CV Mastery: Crafting a Winning Resume and Interview Skills bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This CV Mastery: Crafting a Winning Resume and Interview Skills course provides complete 360-degree training on CV Mastery: Crafting a Winning Resume and Interview Skills. You'll get not one, not two, not three, but twenty-five CV Mastery: Crafting a Winning Resume and Interview Skills courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these CV Mastery: Crafting a Winning Resume and Interview Skills courses are yours for as long as you want them once you enrol in this course This CV Mastery: Crafting a Winning Resume and Interview Skills Bundle consists the following career oriented courses: Course 01: Effective CV Writing: Crafting Impressive Resumes Course 02: CV Writing, Proofreading and Interview Skills Course 03: Interview Skills: Ace the Interview Course 04: Job Search Skills & Interview Preparation in the UK Course 05: Job Interview Masterclass Course 06: Video Job Interview for Job Seekers Course 07: Motivational Interviewing Course 08: Ultimate Job Interview in English Course 09: Effective Communication Skills Diploma Course 10: Creating a Professional LinkedIn profile Course 11: Personal and Networking Skills Course 12: Negotiation Skills Course 13: Report Writing Course 14: Persuasion and Influencing Skills Course 15: Virtual Team Building & Management Course 16: Conflict Resolution Course 17: Emotional Intelligence and Social Management Diploma Course 18: Time Management Course 19: Stress Management Training Course 20: Public Speaking: Presentations like a Boss Course 21: Diversity Training Course 22: Diploma in Career Development and Passion Course 23: Decision Making and Critical Thinking Online Course Course 24: Change Management Course 25: Touch Typing Complete Training Diploma The CV Mastery: Crafting a Winning Resume and Interview Skills course has been prepared by focusing largely on CV Mastery: Crafting a Winning Resume and Interview Skills career readiness. It has been designed by our CV Mastery: Crafting a Winning Resume and Interview Skills specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The CV Mastery: Crafting a Winning Resume and Interview Skills Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This CV Mastery: Crafting a Winning Resume and Interview Skills bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This CV Mastery: Crafting a Winning Resume and Interview Skills Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into CV Mastery: Crafting a Winning Resume and Interview Skills Elementary modules, allowing our students to grasp each lesson quickly. The CV Mastery: Crafting a Winning Resume and Interview Skills course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive CV Mastery: Crafting a Winning Resume and Interview Skills bundle, you really hit the jackpot. Here's what you get: Step by step CV Mastery: Crafting a Winning Resume and Interview Skills lessons One to one assistance from CV Mastery: Crafting a Winning Resume and Interview Skillsprofessionals if you need it Innovative exams to test your knowledge after the CV Mastery: Crafting a Winning Resume and Interview Skillscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five CV Mastery: Crafting a Winning Resume and Interview Skills courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your CV Mastery: Crafting a Winning Resume and Interview Skills certificate and transcript on the next working day Easily learn the CV Mastery: Crafting a Winning Resume and Interview Skills skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This CV Mastery: Crafting a Winning Resume and Interview Skills training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in CV Mastery: Crafting a Winning Resume and Interview Skills Requirements To participate in this CV Mastery: Crafting a Winning Resume and Interview Skills course, all you need is - A smart device A secure internet connection And a keen interest in CV Mastery: Crafting a Winning Resume and Interview Skills Career path You will be able to kickstart your CV Mastery: Crafting a Winning Resume and Interview Skills career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore CV Mastery: Crafting a Winning Resume and Interview Skills career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Boost Your Career By Enrolling In This Screenwriting Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Screenwriting and boost your career, then take a step in the right direction with this industry-standard, comprehensive Screenwriting bundle of courses, which are well organised. This Screenwriting bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Screenwriting package, you will not be charged any extra fees. This Screenwriting Bundle Package includes: Course 01: Diploma in Screenwriting at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Creative Writing Course 02: Proofreading & Copy Editing Course (Level 4 Diploma) Course 03: Novel Writing and Publishing Course 04: Touch Typing Masterclass Course 05: Complete Microsoft Word Course 06: Speed Reading Course Course 07: Blogging Fundamentals Course 08: Copywriting Course Level 4 Course 09: Content Management Strategy Course 10: Certificate Course in Creativity and Creative Problem Solving Success becomes a lot simpler with this Screenwriting bundle package, which allows you to monetise your skills. This Screenwriting bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Screenwriting bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Screenwriting are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Screenwriting Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Course 01: Diploma in Screenwriting at QLS Level 5 Module 1: Introduction Module 2: Motivation & Ideas Module 3: Research & Development Module 4: Genre Module 5: Story & Plot Module 6: Character & Dialogue Module 7: Structure & Format Module 8: Synopses, Outlines & Treatments Module 9: Drafts Module 10: Marketing Module 11: Troubleshooting Module 12: Glossary Module 13: Screenwriting and the British Film Industry Module 14: Agreements Module 15: How Much Do UK Screenwriters Earn? Module 16: Greatest British Screenwriters of All Time Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Screenwriting at QLS Level 5 exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This screenwriting bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Screenwriting bundle course aims to help you get the job or even the long-awaited promotion of your dreams. Enrolling on this bundle can lead you to the following career paths: Screenwriter Studio Assistant Agency Assistant Content Producer Film Editor Film Director Name Talent Assistant And many more! Certificates Diploma in Screenwriting at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Screenwriting at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the Screenwriting bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Screenwriting & Script Writing - Level 5 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Learn how to write and develop excellent scripts and screenplays, and kickstart a professional writing career by enrolling in our Screenwriting & Script Writing - Level 5. Through this course, you will get equipped with all the fundamental knowledge and skills to develop and research ideas for writing screenplays and adapting stories into a script for stage presentation. This course covers a comprehensive range of modules to give you deep insight into screenwriting and script writing basics. After course completion, you will have a solid understanding of multiple screenplay forms, story and plot, structure and format. You will learn about all the necessary elements of a screenplay to work smoothly on a story. What other courses are included with this Screenwriting & Script Writing - Level 5? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum: ***Screenwriting & Script Writing - Level 5*** Module 01: Introduction to Screenwriting Module 02: Motivation & Ideas Module 03: Research & Development Module 04: Genre Module 05: Story & Plot Module 06: Character & Dialogue Module 07: Structure & Format Module 08: Synopses, Outlines & Treatments Module 09: Drafts Module 10: Marketing Module 11: Troubleshooting Module 12: Glossary Module 13: Screenwriting and British Film Industry Module 14: Agreements Module 15: How Much Do UK Screenwriters Earn? Module 16: Greatest British Screenwriters of All Time How will I get my Screenwriting & Script Writing Diploma - CPD Certified Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Screenwriting & Script Writing - Level 5. It is available to all students, of all academic backgrounds. Requirements Our Screenwriting & Script Writing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Screenwriting & Script Writing Diploma - CPD Certified course, it can be studied in your own time at your own pace. Career path Having this Screenwriting & Script Writing Diploma - CPD Certified certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This is an opportunity to go gently into the world of forest story and to explore your intuitive creativity as a wisdom stream you can connect with. Your inner world and neurodiversity is celebrated.

This is an opportunity to go into the world of forest story and to explore your intuitive creativity as a wisdom stream you can connect.Under-pinned by somatic intelligence, breathwork practices, This is an opportunity to go gently into the world of forest story and to explore your intuitive creativity as a wisdom stream you can connect with. Neurodiversity is celebrated here.

This virtual training will give you the confidence to deliver one to ones that will ensure practitioners leave the session feeling recognised, empowered and with achievable goals. In this training we explore: The dos and don'ts. The impact of good sessions for practitioners wellbeing, motivation and progression. How the leader can prepare. How to set SMART Goals. How practise documents can support your sessions. How to ask questions and what questions do you ask? How to follow up after the session. As part of this training you will receive a list of 20 possible questions to ask during your one to one sessions.

Employee training is essential for any business looking to optimise its workforce and stay competitive in a fast-evolving marketplace. The Guidelines for Employee Training Course provides a clear and practical framework for designing, implementing, and managing training programmes that deliver results. This course covers key strategies for creating effective training plans, understanding employee learning needs, and evaluating the success of training efforts. Designed for managers and HR professionals, this course offers practical advice on how to ensure employees get the most from their training, helping businesses achieve their goals with a well-trained, motivated team. This course is perfect for those seeking to streamline their employee training process, making it more effective and impactful. By focusing on key areas such as identifying training needs, setting objectives, and tracking progress, participants will gain valuable insights into how to maximise the return on investment in training. You’ll learn how to develop a supportive training culture within your organisation, ensuring that your employees have the tools and knowledge they need to succeed, all while keeping the process simple, efficient, and engaging. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Employee Training Responsibilities Module 02 : Coaching and Mentoring Skills for Managers Module 03 : Embracing Change in the Workplace Module 04 : Preventing Harassment and Promoting a Respectful Workplace Module 05 : Effective Performance Appraisals and Feedback Module 06 : Effective Communication Strategies Module 07: A Conflict Resolution Process Module 09 : Time Management for Managers Learning Outcomes: Enhance leadership abilities and inspire teams. Navigate workplace change with confidence. Foster a respectful, inclusive work environment. Conduct effective performance appraisals and provide constructive feedback. Master communication strategies for better workplace relationships. Develop conflict resolution skills and optimise time management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and supervisors HR professionals Team leaders Employees aspiring to leadership roles Small business owners Those seeking personal development in the workplace Career path HR Manager Team Leader Change Management Consultant Communication Specialist Workplace Mediator Project Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Board members face a huge amount of information and review before the board meeting. Here is step-by-step process for mastering your board meeting prep challenge.