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Enhance your professional communication skills with our Business English ESOL Course. Master presentations, negotiation, meetings, phone calls, report writing, letters & emails, and formal & informal networking. Designed for those with a foundation in English, our online program offers flexibility and convenience. Join us for twice-weekly Zoom lessons for 8/12 weeks, with a free initial assessment. Elevate your business communication skills from anywhere. Enrol today and unlock your potential!

Emotional intelligence is an aspect of you as a whole person affecting your work life and your personal life. Your emotional intelligence is your ability to combine your thinking with your feelings in order to build good quality relationships and to make good authentic decisions. Join me for 21 days of exploration through audio lessons, videos, interactive quizzes and practical activities that help you gain insights into emotional intelligence that will build and grow your emotional intelligence.

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Expressing your emotions assertively and appropriately. How you express yourself - your thoughts and your feelings - depends upon how you well you share your emotions, how assertive you are and how independent you are.

A standalone 10 week/session course that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. You will be sent all the materials and equipment needed to complete the course. At the end of each lesson you will have a crafted item to take away to keep or show family and friends. You will be told about the other courses you offer so that you can make an informed choice about further learning.

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! Care Certificate (Standards 1 to 15) - QLS Endorsed Imagine you could be a reason behind a person's smile. How satisfying will it be for you if you could help your patients with care and support in a caring, safe, and high-quality manner? Well, we are exactly here for that to help you boost your self-worth in your work setting with our comprehensive Care Certificate course! Comprising fifteen standards, this Care Certificate course is giving you the best of its service to motivate your inner self and push your limits in the health & social care profession! This Certificate in Care Certificate Preparation at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! So, don't hesitate to enrol now and discover the endless possibilities opened by this Care Certificate training and show off your skills like a pro! Why Prefer This Care Certificate Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Care Certificate course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Get instant access to this Care Certificate course. Learn Care Certificate essentials from anywhere in the world Care Certificate course is affordable and simple to understand Care Certificate course is entirely online, interactive lesson with voiceover audio Lifetime access to the Care Certificate course materials Care Certificate course comes with 24/7 tutor support Care Certificate Take a step toward a brighter future! *** Course Curriculum of Care Certificate*** Here is the curriculum breakdown of the Care Certificate course: Standard 1: Understand Your Role Standard 2: Your personal development Standard 3: Duty of Care Standard 4: Equality and Diversity Standard 5: Work in a person-centered way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Mental Health, Dementia, and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic life support Standard 13: Health and Safety Standard 14: Handling information Standard 15: Infection control Assessment Process of Care Certificate After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Care Certificate Preparation at QLS Level 2 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Care Certificate This Care Certificate course is for you if you: Want to have a deeper insight into Care Certificate Actively working on Care Certificate and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the Care Certificate field. Requirements Care Certificate You will not need any prior background or expertise to complete this Care Certificate course. Career path Care Certificate This Care Certificate course is ideal for anyone looking to secure a role in the social care sector. Certificates Certificate of completion Digital certificate - £10 Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Care Certificate Preparation at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Likability is the core of all positive interpersonal relationships. Let us show you how you can increase your likability. Understand what the key things are to note regarding your body language, speech and energy levels when influencing others. We will show you how to create a great first impression and inspire others to act. Learning Objectives Apply psychological secrets of likeability that influences outcomes, Create great first impressions, Inspire others to immediate action and cooperation Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

How do you use the six influence techniques? Understand how to use persuasion, asserting, visioning, involving, disengaging and the 'Z' model. Be in control and master the skill to spot the required influence technique to achieve the desired result. Learning Objectives Describe how to use six influence techniques, Apply guidelines for each methods, Utilize a "Z" model to increase influence when you have no authority Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan. Learning Objectives Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Negotiation is a strategy for resolving differences. Discover what is required to collaborate, create win-win outcomes and when you should compromise. Understand the five levels of negotiations and how you can best be prepared for any negotiation. How can you use a variety of strategies to advance the conversation and follow the seven steps of effective negotiation? Learning Objectives Identify opportunities for negotiation, Explain the qualities of win-win negotiations, Prepare for a negotiation, Employ five negotiation strategies Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams