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2344 Courses delivered Online

Travel & Tourism Diploma

5.0(1)

By Course Gate

Cement your place in the travel and tourism industry and develop the fundamental knowledge to kickstart your career with this best-selling course. This Travel and Tourism course is the ultimate learning experience for those who are new to this sector and require entry-level knowledge. You will cover all aspects of tourism and hospitality, including travel management, travel agencies, the role and responsibilities of a travel sales consultant, and tour operations. You will also learn about key tourism destinations. Throughout this certificate program, you will develop fundamental hospitality management skills, which will help you to fast track your career in this industry. Learning Objectives A sweeping overview of the modern travel and tourism industry The development of the travel & tourism industry in recent years Understanding the influence of environmental awareness and the creation of competitive tourism products Get introduced to the more intense and complex travel industry issues Explore the various roles and responsibilities of the travel organizers Planning and organizing national and international tour operations understanding the value of valuable marketing in travel and tourism Consideration of transportation options and logistics The importance of sustainable tourism and environmental awareness Crisis management and public awareness in travel and tourism The basics of establishing and running a successful travel business Deliver excellent, high-quality customer service for each client Shopping pitfalls, including food and dining tips Who is this Course for? Our Travel & Tourism Diploma is an introductory course that will benefit beginners and industry professionals alike. Those who are looking to break into the travel and tourism industry can use this Certificate of Achievement to help them gain the practical knowledge required to secure a position in this field. This distance learning course offers flexible studying and comprehensive training modules that can be accessed anywhere with a Wi-Fi connection. There are no entry requirements and learners of all levels can enrol. Entry Requirement: This course is available to all learners, of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion, this diploma course will help learners to secure a position in the following careers: Travel Agent Business Travel Consultant Tour Guide Holiday Representative Accommodation Booker Concierge Manager Travel Sales Advisor Travel Specialist Cruise Ship Director Information Clerk Recreation Worker Tour and Travel Guide Course Curriculum Module 01: An Introduction to Travel & Tourism An Introduction to Travel & Tourism 00:30:00 Assessment Module 01 Module 01 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 02: The Business of Travel and Tourism The Business of Travel and Tourism 00:15:00 Assessment Module 02 Module 02 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 03: Marketing to the Traveling Public Marketing to the Traveling Public 00:20:00 Assessment Module 03 Module 03 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 04: Characteristics of Travel and Tourism Organisations Characteristics of Travel and Tourism Organisations 00:15:00 Assessment Module 04 Module 04 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 05: Career Development within the Industry Career Development within the Industry 00:15:00 Assessment Module 05 Module 05 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 06: Sustainable Tourism Sustainable Tourism 00:20:00 Assessment Module 06 Module 06 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 07: Sociocultural Impacts of Travel and Tourism Sociocultural Impacts of Travel and Tourism 00:20:00 Assessment Module 07 Module 07 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 08: Environmental Impacts of Tourism Environmental Impacts of Tourism 00:15:00 Assessment Module 08 Module 08 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 09: Social Media and Tourism Marketing Social Media and Tourism Marketing 00:10:00 Assessment Module 09 Module 09 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Module 10: Tourism and UK Tourism and UK 00:10:00 Assessment Module 10 Module 10 Final Quiz Exam - Travel & Tourism Diploma 00:10:00 Recommended Reading Recommended Reading - Travel & Tourism Diploma 2 weeks, 1 day Order Your Certificate

Travel & Tourism Diploma
Delivered Online On Demand6 hours 42 minutes
£11.99

Diploma in Sales Management

5.0(1)

By Course Gate

Level 3 Sales Management is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into sales management. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. In today's dynamic business environment, managers from all over the world are constantly being challenged to make the right decisions in as fast and efficient a way as possible. This Level 3 Sales Management is specifically designed to satisfy the needs of business managers and other professionals. It embraces those aspects of management and business policy that are essential in today's business and financial scene. The course will support you in achieving your organizational goals in highly competitive and professional environments, as well as provide you with the knowledge, skills and attitudes needed by an active sales force and managers at all levels in order to function effectively. Who is this Course for? Diploma in Sales Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Diploma in Sales Management
Delivered Online On Demand17 hours 40 minutes
£11.99

Sales Development Representative Diploma

4.5(3)

By Studyhub UK

Embarking on the journey of mastering 'Sales Development Representative Diploma' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Sales Development Representative Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Sales Development Representative Diploma for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Sales Development Representative Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00

Sales Development Representative Diploma
Delivered Online On Demand3 hours 16 minutes
£10.99

Advanced Sales and Selling Management Techniques

4.5(3)

By Studyhub UK

Embarking on the journey of mastering 'Advanced Sales and Selling Management Techniques' is akin to unlocking the secrets of successful businesses. This comprehensive course delves deep into the intricacies of sales growth, providing learners with a deep understanding of strategic planning, marketing, and customer behaviour. With ten robust modules, this programme ensures participants emerge with a holistic understanding, encompassing everything from presentation skills to brand strategy, ensuring they remain ahead in the ever-evolving world of sales. Learning Outcomes Understand key sales growth drivers and effective sales presentation techniques. Master negotiation tactics while effectively dealing with customers. Grasp the relationship between marketing and sales. Acquire knowledge in strategic planning, market analysis, and brand development. Cultivate proficiency in CRM strategies and enhance customer communication skills. Why buy this Advanced Sales and Selling Management Techniques? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Sales and Selling Management Techniques for? Sales enthusiasts keen to delve deeper into advanced selling techniques. Marketing professionals aiming to integrate sales strategies. Entrepreneurs looking to refine their sales and marketing approach. Business students wishing to gain a competitive edge in sales management. Managers aspiring to drive better sales results for their teams. Career path Sales Manager: £30,000 - £60,000 Marketing Strategist: £35,000 - £70,000 Brand Manager: £40,000 - £75,000 CRM Specialist: £30,000 - £55,000 Consumer Behaviour Analyst: £32,000 - £68,000 Customer Service Manager: £25,000 - £50,000 Prerequisites This Advanced Sales and Selling Management Techniques does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Sales and Sales Growth Sales and Sales Growth 00:19:00 Module 2: Sales Presentation and Selling Sales Presentation and Selling 00:16:00 Module 3: Sales Negotiations and Dealing with Customers Sales Negotiations and Dealing with Customers 00:22:00 Module 4: Marketing and Sales Marketing and Sales 00:24:00 Module 5: Strategic Planning and Development Strategic Planning and Development 00:19:00 Module 6: Planning and Market Analysis Planning and Market Analysis 00:26:00 Module 7: Consumer Buying Behaviour and Customer Analysis Consumer Buying Behaviour and Customer Analysis 00:16:00 Module 8: Branding and Pricing Strategy Branding and Pricing Strategy 00:16:00 Module 9: CRM Fundamentals and Strategies CRM Fundamentals and Strategies 00:25:00 Module 10: Customer Service and Communication Skills Customer Service and Communication Skills 00:13:00

Advanced Sales and Selling Management Techniques
Delivered Online On Demand3 hours 16 minutes
£10.99

Level 1 Help Desk Training

4.5(3)

By Studyhub UK

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00

Level 1 Help Desk Training
Delivered Online On Demand7 hours 47 minutes
£10.99

Secretary & PA Diploma

4.5(3)

By Studyhub UK

Step into the dynamic world of executive support with this comprehensive Secretary & PA Diploma course. Learn the crucial skills and knowledge required to excel as a personal assistant or secretary. From mastering business telephone etiquette and travel arrangements to organizing meetings, conferences, and managing time effectively, this program equips you with the tools needed for success. Explore business writing, customer service, and organizational skills while gaining insights into effective planning and scheduling. Elevate your career prospects as you refine your capabilities in a demanding professional environment. Learning Outcomes: Understand the role and responsibilities of a Personal Assistant (PA). Develop effective business telephone communication skills. Learn strategies for representing your boss and company professionally. Gain proficiency in managing mail services, shipping, and travel arrangements. Acquire techniques for organizing meetings, conferences, and time management. Develop record-keeping, filing systems, and business writing skills. Enhance organizational and communication skills crucial for the role. Master customer service, effective planning, and invoicing/petty cash tasks. Why buy this Secretary & PA Diploma?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Secretary & PA Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Secretary & PA Diploma course is ideal for Aspiring personal assistants aiming to develop comprehensive skills. Individuals interested in pursuing a career as a secretary or executive assistant. Professionals seeking to enhance their organizational and communication abilities. Anyone eager to enter the administrative field and support business operations. Prerequisites This Secretary & PA Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Personal Assistant (PA) - Average Earnings: £20,000 - £40,000 per year. Executive Assistant - Average Earnings: £25,000 - £50,000 per year. Administrative Coordinator - Average Earnings: £20,000 - £35,000 per year. Office Manager - Average Earnings: £25,000 - £40,000 per year. Business Support Specialist - Average Earnings: £20,000 - £35,000 per year. Course Curriculum Secretary & PA Diploma Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Secretary & PA Diploma 00:00:00

Secretary & PA Diploma
Delivered Online On Demand7 hours 47 minutes
£10.99

Telephone Etiquette Online Training

4.5(3)

By Studyhub UK

Step into the realm of effective telephone communication with the Telephone Etiquette Online Training. Uncover the art of verbal communication, customer engagement, objection handling, and stress management. Elevate your telephone etiquette skills to deliver exceptional service and create lasting positive impressions. Learning Outcomes: Understand the nuances of telephone communication and its importance. Master verbal communication techniques to engage and connect with callers. Develop strategies to identify and serve diverse customer needs. Acquire skills to handle objections, negotiate effectively, and say 'no' professionally. Learn the art of sales by phone, message taking, and call-back strategies. Develop and perfect telemarketing scripts for successful interactions. Enhance communication etiquette in various telemarketing scenarios. Explore stress management techniques for maintaining professionalism. Why buy this Telephone Etiquette Online Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Etiquette Online Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Etiquette Online Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Customer Service Representatives Seeking Enhanced Communication Skills. Individuals Looking to Improve Their Telephone Etiquette for Better Customer Interactions. Business Professionals Interested in Delivering Outstanding Customer Service. Prerequisites This Telephone Etiquette Online Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative - $25,000 to $45,000/year. Telemarketer - $30,000 to $55,000/year. Sales Associate - $35,000 to $60,000/year. Call Center Supervisor - $40,000 to $70,000/year. Customer Experience Manager - $50,000 to $90,000/year. Course Curriculum Telephone Etiquette Online Training Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:00:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telephone Etiquette Online Training 00:00:00

Telephone Etiquette Online Training
Delivered Online On Demand6 hours 3 minutes
£10.99

Professional Crisis Management Certificate

4.5(3)

By Studyhub UK

Overview The Professional Crisis Management Certificate course provides comprehensive training in various aspects of business management, including operations management, business analysis, strategic analysis, project management, business development, performance management, risk management, quality management, communication skills, human resource management, customer service, and conflict management. Participants will gain the knowledge and skills necessary to effectively manage crises and navigate challenging situations in a professional setting. Learning Outcomes: Master the principles of effective business management. Acquire essential skills in operations management and business analysis. Develop proficiency in strategic analysis and project management. Understand the intricacies of risk management and recovery strategies. Enhance your communication, negotiation, and conflict resolution abilities. Why buy this Professional Crisis Management Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Professional Crisis Management Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals aspiring to excel in crisis management roles. Business managers and leaders seeking to strengthen their skillset. Individuals aiming to transition into crisis management careers. Project managers looking to expand their knowledge. Anyone interested in gaining a comprehensive understanding of business operations. Prerequisites This Professional Crisis Management Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Manager: £30,000 - £70,000 per year Operations Manager: £30,000 - £60,000 per year Business Analyst: £25,000 - £50,000 per year Project Manager: £30,000 - £70,000 per year Human Resources Manager: £35,000 - £70,000 per year Quality Assurance Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:44:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Human Resource Management 00:19:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00

Professional Crisis Management Certificate
Delivered Online On Demand8 hours 44 minutes
£10.99

Air Hostess / Cabin Crew Training Course

4.5(3)

By Studyhub UK

Overview The Air Hostess / Cabin Crew Training Course provides comprehensive training in the basics of air hostess duties and responsibilities. Participants will learn essential skills and knowledge required for handling emergency situations, providing excellent customer service, and pursuing a career as an air hostess or cabin crew member. Learning Outcomes: Gain knowledge of the basics of air hostess duties and responsibilities, including passenger safety and comfort. Develop skills for handling emergency situations on board an aircraft and ensuring passenger safety. Acquire the necessary skills and attributes required to provide excellent customer service and enhance the overall passenger experience. Learn the essential skills for effective communication, teamwork, and problem-solving in a cabin crew setting. Understand the industry-specific terminology and glossary used in aviation and airline operations. Gain insights into the recruitment process and job application tips for pursuing a career as an air hostess or cabin crew member. Why buy this Air Hostess / Cabin Crew Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Air Hostess / Cabin Crew Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Air Hostess / Cabin Crew Training Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Air Hostess / Cabin Crew Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Air Hostess / Cabin Crew Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Air Hostess / Cabin Crew Training Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Basics of Air Hostess Module 1: Who are Air Hostesses? 00:20:00 Module 2: The History of Air Hostess 00:15:00 Module 3: Why Make a Career in Air Hostess? 00:10:00 Duties and Responsibilities of Air Hostesses Module 4: General Duties and Responsibilities 00:15:00 Module 5: Responsibilities Before and After Each Flight 00:10:00 Glossary Module 6: Airline Employment Glossary 00:05:00 Module 7: Glossary: List of Acronyms and Definitions 00:15:00 Training Module 8: Training Facilities and Devices 00:15:00 Module 9: Air Hostess - Initial Safety Training 00:15:00 Module 10: Aviation Indoctrination Training 00:10:00 Handling Emergency Situations Module 11: Dealing with the Situations 00:10:00 Module 12: Abnormal and Emergency Situations Training 00:20:00 Module 13: How to Handle an in-Flight Emergency 00:15:00 Required Skills Module 14: Communication Skills 00:10:00 Module 15: Customer Service Skills 00:10:00 Module 16: Essential Skills Needed 00:10:00 Go for the Job Module 17: Best Qualities to Highlight in Your Air Hostess Application Resume 00:10:00 Module 18: How to be a Stand-Out Candidate 00:10:00 Assignment Assignment - Air Hostess / Cabin Crew Training Course 00:00:00

Air Hostess / Cabin Crew Training Course
Delivered Online On Demand3 hours 45 minutes
£10.99

Career Development Masterclass: Become a Copywriter

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Career Development Masterclass: Become a Copywriter will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Career Development Masterclass: Become a Copywriter will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Career Development Masterclass: Become a Copywriter and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Career Development Masterclass: Become a Copywriter is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Career Development Masterclass: Become a Copywriter. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Career Development Masterclass: Become a Copywriter will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: What Niche Best Fits Your Interests Lesson 01: How to Find Your Niche 00:04:00 Lesson 02: How to Find a Niche Market: A Step-By-Step Guide 00:04:00 Lesson 03: The Advantages of Having a Niche Market 00:04:00 Lesson 04: 5 Ways to Research Your Potential Customers 00:03:00 Lesson 05: 5 Simple Steps To Find Your Niche Market 00:04:00 Lesson 06: Ways to Narrow Down Your Niche Market 00:03:00 Section 02: Ways to Hone Your Skills as A Copywriter Lesson 01: 10 Reasons Why People Who Read A Lot Are More Likely To Be Successful 00:04:00 Lesson 02: The Importance of Written Communication Skills 00:04:00 Lesson 03: 5 Reasons why Feedback may be the Most Important 00:04:00 Lesson 04: What Copywriting Certification Programs Can Teach You 00:04:00 Lesson 05: 8 Online Tools That Will Improve Your Writing 00:03:00 Lesson 06: Why Should You Network? 00:04:00 Lesson 07: Why New Writers Should Enter Writing Competitions 00:03:00 Section 03: Communicating with Your Prospect Lesson 01: How To Get The Most Out Of Customer Polls And Surveys 00:04:00 Lesson 02: How to Identify a Target Demographic 00:04:00 Lesson 03: Learn Your Customers Habits 00:03:00 Lesson 04: 11 Ways to Provide Great Customer Service 00:03:00 Lesson 05: Your Small Business Competitors: Where to Learn About Their Customers 00:04:00 Section 04: Expanding Your Business Lesson 01: The Easiest Way to Build Your Business Through Referrals 00:04:00 Lesson 02: What is a Paid Online Advertising Strategy? 00:03:00 Lesson 03: What Is a Portfolio Website and Why You Need It? 00:04:00 Lesson 04: Copywriting for Social Media: 7 Tips to Boost Engagement 00:03:00 Lesson 05: 5 Rules for Customer-Centric Copywriting Your Support Reps Should Use 00:03:00 Section 05: Niches that Copywriters Work In Lesson 01: Break into the Self-Improvement Market 00:04:00 Lesson 02: Fundraising - Selling Your Services to Non-Profit Companies 00:04:00 Lesson 03: Health Copywriting- Working to Improve People's Lives 00:06:00 Lesson 04: Financial Services 00:04:00 Lesson 05: Christian Market - Writing for a Higher Purpose 00:04:00 Section 06: Why Become a Freelance Copywriter Lesson 01: Choose Your Own Working Hours 00:05:00 Lesson 02: The Newbie's Guide to Making the Most of Remote Work 00:04:00 Lesson 03: Copywriter Job Satisfaction: Why Copywriting is a Good Career 00:03:00 Lesson 04: Why Copywriting Helps your Business and Adds Value to your Marketing Assets 00:04:00 Lesson 05: Potential to Earn Higher than Average Income 00:03:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Career Development Masterclass: Become a Copywriter
Delivered Online On Demand2 hours 4 minutes
£11.99